The hotel features a colonial style and guests will find a range of services available at the hotel, for example wireless Internet access (in public areas), parking, lift access, ramps, a travel agency and a dry cleaning and laundry service. A medical service, babysitting and room service are also provided. Guests are welcomed in the hotel's lobby with 24-hour reception and check-out service. A hotel safe is available as are currency exchange facilities and a cloakroom. Refreshments are served in the hotel's café, bar or restaurant. The site offers an excellent space for meetings, seminars, forums, conferences, courses, etc. as the auditorium has a capacity of 50-450 people. For guests' comfort this room is divisible into three sections with differing capacities according to guests' needs. For social events it can welcome up to 250 people for banquets. The hotel is located in the historic city centre in the heart of the city, just two blocks from Santo Domingo and two blocks from the Zócalo city square. Because of its excellent location guests are within walking distance of banks, churches, museums, markets, transport links and in particular the city's key tourist spots. The nearest bus station can be accessed in approximately 15 minutes on foot. The city centre is around a 3-minute walk away from the hotel.
Olotels