Ankara hotellit lähellä Kizilay Square

Plussat: friendly staff clean, modern and well equipped bedroom access to spa and sauna

Miinukset: the room was small

Plussat: In an upmarket residential district(Çankaya) 5 minutes walk from a main shopping street.

Miinukset: None!

Plussat: Well located nice and modern hotel

Miinukset: The bed are a bit hard according to my taste.

Plussat: Location is perfect for Ankara. As I came to Ankara with a very late night flight, I also booked a hammam and a massage at Divan’s spa: I strongly recommend both the hammam and massage at Divan’s spa. The person working there is truly skilled and has an impressive ability to stay highly focused on her job for the entire treatment. I had amazing time and felt so good after 2 hours at their spa. Rooms are big enough. Shower is fine and strong.

Miinukset: This is my second stay at Divan - not a big fan after the first time but wanted to give another chance as I go to Ankara pretty often for business reasons and the location is my fav in Ankara. I paid immediately the night I came (at check-in) in cash and there was no way to have a receipt of the payment at that time. The staff said a receipt can be issued only at check out (very strange in my opinion. I would agree for an invoice but I must have a receipt of any payment I make, otherwise how can I prove that I already paid when checking out?). It was 3 am - I got annoyed and avoided to make a big deal out of it. Also, by coincidence there were road works very close to the hotel (in the middle of the night, yes, as the area is pretty downtown so they work during night for traffic reasons). The problem was that the room is not properly isolated and during my second night at divan out of the few hours of sleep I could have had, I slept only 2 or so. Too much noise. As well as the last time I stayed at Divan, I left my car at their parking spot. Every time (either during daytime with busy parking spots or during night with no traffic at all) it takes a lifetime to get your car ready from the valet. I am pretty sure I mentioned that in my previous review on booking.com. I am sure they can do better in terms of services and hope they will next time I’ll stay at Divan.

Plussat: Great location, very convenient hotel for business trips.

Plussat: Staff and breakfast are ok.

Miinukset: The room was smelling a bit.

Plussat: Location

Miinukset: Room lighting

Plussat: Pool area .. spa treatment Breakfast

Miinukset: Few food choices Small room . Bathroom dated Changed to an executive room . Breakfastxwas very good. Staff at restaurant and pool area were very nice and helpful. The reception staff lacked local knowledge. Sheraton was close by and had a nicer vibe

Plussat: I am so satisfied with the customer service. I had a small concern at the beginning of the stay but after contacting professional and kind hotel employees, they managed to solve the matter in the best way possible. Special thanks to İpek, from reservation department.

Plussat: Good value hotel with good facilities and location

Miinukset: A little generic, lacking in character. Poor water pressure in shower.

Plussat: Lounge palvelu hieno.

Miinukset: Huoneessa haisi tupakka eikä auttanut vaikka huoneen ilmastoinin filtteri vaihdettiin

Plussat: Perfect location and friendly staff, the islamic style was very comfortable for me.

Plussat: Great front office staff

Plussat: nice selection of different foods

Miinukset: no comments

Plussat: Breakfast & dinners were good. Staff were very welcoming & courteous. The location of the hotel was very good as it was close to a number of sites that we wanted to visit.

Miinukset: Nothing that comes to mind.

Plussat: Turkkilaistyyppinen aamiainen, oli runsas ja paljon eri viahtoehtoja.

Miinukset: Kokolattiamatto huoneissa pölysi ja allegiselle aiheutti ongelmia.

Plussat: The staff was helpfull.

Miinukset: I don't believe that this hotel is 5 stars hotel.

Plussat: Room was very confortable

Plussat: Hyvä sijainti. Metro vieressä.

Miinukset: One of the worst service quality you may receive among ankara hotels. Their service quality is like 2 star hotels. We got the king room (should be the best one) water was cold, non of devices was functional. You should call reception at least 2 times for any issues. I am so sorry and feel regretful to choose this hotel for my family.

Plussat: Very friendly staff and prompt service. Very close to US embassy.

Miinukset: Restaurant only serves breakfast, not lunch/diner option available. Rooms are very small.

Plussat: people and location was amazing

Plussat: Aamiainen aivan riittävä. Meidän kannalta hyvällä paikalla. Taksiasema vieressä sekä runsaasti erilaisia ruokapaikkoja.

Miinukset: Huone olisi voinut olla suurempi

Plussat: It is a nearest center city, everything is ok with a hotel that's offer what you need I recommended to be have a good vacation with Best Western Hotel Reception staff are friendly and helpful thank u for all

Plussat: The breakfast was good and the location to my appointment area was beneficial to me.

Miinukset: Maybe they could have served lunch and dinner as well for a fee

Plussat: Simple but good hotel. The location is superb. Lots of bars and restaurants around. Reception gave us umbrellas as it was raining.

Miinukset: AC only works on heat, view from the room at a loud petrol station. Breakfast was mediocre.

Plussat: Breakfast was good and facilities were good too

Miinukset: Room had smoke smell.

Plussat: Clean room. Pleasant manager

Miinukset: Cigarette smoke from other room coming into our room one night. Very unpleasant.

Plussat: the rooms are clean,well equiped but old furnished. there is a spa but i didin't have time to use. there is parking option by the valet. the location is good. the staff is friendly and make their best. we hadn't have any problem with them. heating operates good.

Miinukset: first of all i remind that it's a 5 star hotel. but there are some 4 star hotels ,offer more comfort around.there were 2 meetings and an engagement party in the hotel (the saloon was at 5th floor , in our room's floor) ,so the floor was crowded and noisy.(the party ends at midnight). we had 2 rooms , the street faced rooms are very noise , the isolation is not veery well , between rooms and outside. the breakfast is poor.

Plussat: Friendly helpful staff, good location, nice room and clean

Plussat: Size of the suite. Hotel manager, front of house and reception staff.

Miinukset: Rooms and bathroom slightly outdated. Breakfast poor. The hotel is probably central heated. It was boiling hot in the rooms

Plussat: There were no AC in rooms, as per staff in winter season (Oct) , they switch to heaters. If you feel hot in room you have to open windows no other option. Pics are very old same rooms but old pics, there were balcony’s but you dont want to view what is outside.

Miinukset: There were no AC in rooms, as per staff in winter season (Oct) , they switch to heaters. If you feel hot in room you have to open windows no other option. Pics are very old same rooms but old pics, there were balcony’s but you dont want to view what is outside.

Miinukset: There was no toilet brush, when I asked the reception to provide one, minutes later a staff knocked on the door. The staff was wearing sanitizing gloves and holding a brush tucked in a plastic bag , cause the dirty water was dripping from it. He then explained that there are usually no toilet brushes in the rooms as a hotel policy and the brush he is holding is actually from the staff toilet. He actually expected to hand the dirty brush to a bare handed customer, not to mention the stand of the brush is missing. Meaning if you were to use it, you will then have to leave it on the ground.. The parking lot is a problem as well, for a total of 122 rooms thare are only 25 slots available for parking. The remaining cars are parked to backstreets, which are full of shady looking underground clubs full of drunken people.. It says 5 stars on the door but the service you get is 3 stars max, would not recommend it.

Plussat: Very good hotel with a great location

Miinukset: Nothing

Miinukset: Staff kept saying "no English sorry" Room given wasn't the same as booked. Noisy location with traffic and people shouting all night. Air conditioning stuck on hot so the room was like a sauna.

Plussat: Great location, friendly staff and spacious rooms. Excellent value for money.

Miinukset: Nothing, all expectations met!

Plussat: Location was perfect, staff were nice, rooms are acceptable (try to ask for a room without carpet: we asked them to change the room and they kindly did it), breakfast was acceptable, value for money. Outside of the hotel there are too many bars and restaurants, so you can enjoy your night time as well.

Miinukset: Rooms with carpect, however we request to change the room and the staff were so nice to us and they did it.

Plussat: Room, clean and staff

Miinukset: Nothing to add

Plussat: The staff was friendly and good

Miinukset: Breakfast isn’t fabulous And the room wasn’t calm