The hotel is newer and the staff did a great job ensuring things are clean. You can tell they take pride in providing a welcoming environment. Also, our room was spacious and there is ample, free parking.
Clean, did not smell musty, location, and Hotel employee was very personable
Small bathroom, easily marred/stay wet floors, immobile shower head
Seemed very professional very clean, and I as impressed with management
I was given a charge of $107 from the hotel for my dog urinating in the room. I asked about the charge and that was the response. I have a therapy dog that hasn¿t had an accident in my home since he was 6 months old. He is now almost 4 years of age.
The beds were very comfortable.
The Wi-Fi was spotty. I also could not get cell phone reception. They were a little too strict with their Covid guidelines.
The shower amazing! The bed was really comfortable!
Room could have been cleaner
The location was perfect to visit Biltmore. The room was clean, updated and spacious. We ate breakfast there (not free) but it was freshly made and our server was beyond gracious. I was very happy with our stay.
Can¿t think of anything.
Location and we had a noise issue in our first room and they moved us to anew room.
The restaurant was advertised as full service but it was not. We tried to eat dinner there and were told all they had was fried food, as in wings, chicken strips, and fish and chips.
Great value for the dollar.
I made a mistake and tried to correct it about pet friendly. I wasted 75.00 and no response and nobody was concerned. Didn't get to stay in the room and didn't have a good experience with the management they didn't check anything. I WILL TELL ALL MY PALS
It was a nicely renovated and clean. The staff was courteous and polite.
The room was very basic.
Holiday Inn Hotel & Suites-Asheville-Biltmore VLG Area, an IHG Hotel sijaitsee historiallisella alueella, ja Biltmore Estate sijaitsee 2 minuutin kävelymatkan päässä ja Cathedral Of All Souls 5 minuutin kävelymatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 648 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Holiday Inn Hotel & Suites-Asheville-Biltmore Vlg Area on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.