Breakfast was good staff were helpful
Thought the lack of water and the time it took to solve was poor - Frozen pipes? Really? Ok, it had snowed but it wasnt that cold
The sunlight in the morning in the breakfast room and the view from our room .
Everything requires going outside to access i.e. the rooms from Reception, the Restaurant from the rooms (for dinner and breakfast), the Bar from anywhere, etc You cannot park the car near reception or the rooms and shen it's wet (which it was) it's dreadful. The food is also bad
?? Dissapointed, have stayed at hotel a few times before and have seen deterioration each time. Room was thick with dust, bathroom dirty, taps and shower door water marked and pubic hairs on the bathroom floor from previous guests. Cooked breakfast was limited also.
The spa facilities were good as was the food in the restaurant. The staff were helpful and friendly. The room was comfortable.
I was staying in one of the garden rooms and the bathroom walls had some mold on so i changed rooms.
A lovely position - if only the sun had shone ... The Chinese waitress, Xiang (studying at Bath university) was a delight!
Lovely room - I'd apparently had an unexpected upgrade, which made me feel very pampered. Staff very helpful & friendly. Surroundings beautiful.
I went to dinner in the cellar restaurant salivating, expecting it to match the standard of the rooms and grounds. Alas, to me it didn't, which was a great surprise considering the high standards elsewhere.
Surroundings, piece and quiet
The rooms were shabby, particularly the bathrooms. The food definitely did not live up to our expectations either.
When we got to the hotel we had been upgraded to a suite which was absolutely fabulous. The staff were very friendly and the food was great. We will definitely be going back!
The view was great. The health club is good.
Bathin yliopisto ja Thermae Bath Spa sijaitsevat 10 minuutin ajomatkan päässä. Käytössäsi on express-uloskirjautuminen, ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys. Tämä hotelli tarjoaa asiakkailleen 26 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet ja kokoushuone. Palveluihin kuuluu ilmainen pysäköinti.
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