Location for us was excellent. Staff was very efficient and friendly.
Rooms are very outdated. Bathroom was definitely in need of an update. Towels were quite thin. Mattress should be replaced.
All around great stay
The room was great.
Did not clean bedsheets between stays. Disgusting.
The free breakfast was a very good for the value of the hotel.
The room seemed fine at first glance. Once we got ready for bed we realized that one of the beds was filled with sand. Even the pillowcases were covered in it. No one we were travelling with has been near sand all summer. The bedsheets were clearly NOT changed between customers. When I opened the curtains in the morning I found a disgusting smear of something. It was at a perfect height where a child could reach when they are on top of the a/c unit. Since we realized the sand issue after dinner when we were getting ready for bed, there were no housekeepers and it took at least 20 minutes for someone to come correct what was an egregious and disgusting issue caused by hotel staff negligence. I cannot recommend a hotel that could overlook something as basic as changing bedsheets, let alone windexing the windows. The cherry on top was the mysterious $131 charge posted to my account several days after my stay. As if my letting the unchanged bedsheets go without a fuss wasn't a favor, they decide to add mysterious charges to my account. Called the hotel twice and have only been able to reach the manager's voicemail. My only hope is that he's supervising housekeeping.
Great staff needs more support
Every single employee with whom I interacted
Not enough money spent on cleanliness.
Hotel staff very unfriendly
Ok for just sleeping a little
Inside and outside access to our room
All facilities of hotel, including our room were run-down. In our room the light was missing a lamp shade. We only received room service the last evening we were there. There were not enough towels. The room next to us was very loud the first night/morning. The included breakfast was mediocre.
Best Western Lehigh Valley Hotel & Conference Center sijaitsee lähiössä, ja Bethlehem Golf Club ja Dutch Springs Aqua Park sijaitsevat 10 minuutin ajomatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, express-uloskirjautuminen ja ilmaiset sanomalehdet aulassa. Tämä hotelli tarjoaa asiakkailleen 1170 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet ja kokoushuone. Asiakkaiden käytössä on lentokenttäkuljetukset (saatavilla ympäri vuorokauden) ilmaiseksi.
Perustuu 1 805 arvosteluun
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