Holiday Inn Cairns Harbourside

Reception staff on check-in extremely friendly and helpful

Cleanliness of bathroom was not good with mould growing in various places

It was clean and the views of the bay from the room were fantastic. Most of the staff were helpful.

The wired internet in the room was extortionately priced and didn't work in the time we stayed there. The wireless was also extremely expensive and the breakfast was the same - many hotels supply a buffet breakfast with the room, but this was $23 for a cooked breakfast - that's more than an expensive cafe. The drinks and restaurant food were also way overpriced for what they were, though tasty. It was nearly $10 just to do a single set of self-service laundry. A couple of members of staff were unfriendly and unhelpful, but that was not the norm.