Best Western Plus Executive Residency Denver-Stapleton Hotel

The staff was rude and they failed to inform us that construction started at 630 am

Convenient location

You could smell cigarette smoke down the Halls of the second floor. And I had to share my room with the roaches.

Nothing this time around never had a problem before this This time was the worst time i had

It smelt like human piss carpet very dirty bathroom was gross was not satisifed this round very disappointed

Very little

The beds felt okay. The room size were fine. The value wasn't bad, you get what you pay for.

Their breakfast was so little and crappy that it definitely was not worth the 3 dollars a person they were trying to get. The tv sucked, more than half of the channels didn't work. You could hear the people in the next room. House keeping went through our stuff. One of their elevators sounded horrible, like it was going to crap out at any moment and the other one sounded a little bit better but we still took the stairs a lot. I think they spend more money trying to look like a good hotel then actually fixing everything and being a good hotel.

I GOT BIT BY BED BUGS!

Nothing. This hotel is disgusting.

The staff was rude. The website says there are roll away beds available which is untrue. The beds were all sunken in. The comforters were gross and the sheets were scratchy. When i woke up I started feeling itchy only to realize later that I'd been bit multiple times by bed bugs. This was my worst hotel experience ever. I am trying to get a refund.