Granduomo Charming Accomodation

The location is right next to the dome.

We paid 3 nights in advance, big mistake. We got no compensations from the hotel, even if we checked out after first night. All the rooms facing the courtyard are very noisy and smells intense like food. There is a turbine running all day and all night, wich exhaust the smell from one restaurant's kitchen into the rooms. There is no fresh air in the rooms! We got there friday evening, I called twice the receptioninst complaining about the noise and the smell, she told me that she cant change the room now but she will try to change the room in the morning. In the morning she offered to change the room to another room upstairs, also facing backyard, with the same noise and smell problems.  Because the accomodation was not compliant to what I paid for, because we never agreed to rent a noisy and smelly room, we decided to leave the property. We took the breakfast, ate bread and butter, they tasted funny, the bread had no expiration date, and after that I got intoxicated. I got ptohos of the skin erruption and the medicine the pharmacist gave me. Please find atttached the picture of the backyard and the turbine wich made the noise and the food smell that we couldnt sleep the night from. The food smell is impregnated in the sheets and in the curtains. We asked for an refund from the property, at least for the remaining two nights, we were refused. The receptionist lied booking.com telling them she offered us a book with no smell and noise problems. All the rooms facing courtyard have this problem, its a objective issue, not a subjective one.