Very nice breakfast. 15 minute walk from the Terminal 2.
Unhelpful, uncaring staff and lack of any welfare
No kiosk/amenities available other than drinks in a machine. Needed to source basic painkillers but none available and staff completely unwilling to help in any way. Not even offered first aid kit access. Very poor from a reputable international chain. Would not use again.
4 Euro charge for the shuttle to go 500 Meters to the airport.
Needs more signs for the location.
Ok except for the sound and some lack of informati
The rooms were clean and comfortable and the shower was good. Always a nice surprise.
The rooms have walls that were paper thin. A family with kids was next to me and they were very loud. The breakfast was 20€ - bit steep for a breakfast, it's not the Waldorf Astoria. The staff never mentioned that you need to book a "token" on the shuttle but to get to the airport. I refused to get out because I'd been sitting in the lobby for 30 mins waiting and that was not my fault (or problem). But it was annoying.
Terrible facilities for an airport hotel
This is a run of a mill airport hotel and the room are fine.
The airport shuttle only runs every 30 minutes and they charge 4 euro to use it. And the 'free wifi' was too busy to log in to the whole time of my stay. So, basically the only things one really needs at an airport hotel sucked!
Fine for a business trip.
Nice that it was near the airport. Decent exercise rooms (pretty standard setup). Good internet speed. Clean rooms. It was a comfortable place for spending a couple nights. Breakfast was very good.
Restaurant is on the pricey side. I had a poor service experience when I went there for dinner. I started giving my order, and the waitress suddenly walks off to another table that was getting seated, returning 10 minutes later to take my order. Once done eating, it took 20 minutes to get the waitress' attention to get my check, and the restaurant was only about one-third full. I think it was just my particular waitress, for the other seemed to be paying more attention to all her tables. I decided on room service after that, and had a mixed experience. Once it came quickly, the other time it took close to an hour, although I was occupied, so didn't mind.
Airport hotel....very close.
Great breakfast included!
Excellent bed, very helpful staff.
Great service, breakfast, clean modern room
I went to get on the shuttle and was told I should have reserved a place. Was not informed of this when I called the night before to check on times. Ended up having to pay $10 for a taxi
Excellent location! Cleanliness everywhere ! Nice staff! Good breakfast.
I was NOT told that it was necessary to reserve a place on the shuttle bus and found out 5 min before the bus would have left that it was full! I needed to take a taxi to the airport. No complimentary tea or coffee in the room.
I booked non-smoking room, however room that we stayed smelled cigarette.
Commerzbank-Arena ja Gateway Gardens sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva business center, ilmaiset sanomalehdet aulassa ja kuivapesulapalvelu. Tämä hotelli tarjoaa asiakkailleen 155 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Käytössäsi on maksulliset lentokenttäkuljetukset (menopaluu) rajoitetusti. Jos saavut autolla, voit pysäköidä helposti, sillä maksullinen itsepalvelupysäköinti kuuluu myös palveluihin.
Perustuu 4 005 arvosteluun
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