Ramada Plaza Gillette

See above..

The staff is awesome! However, the owners have not taken care to update the facility in years!! (20? 30? 40?] For instance, to change A/C to heat in a room, a staff member has to come to room, with a ladder, remove a ceiling tile in bathroom, and reach up above the tile to do that simple adjusting, which is normally possible for guests to just do in room. The staff member who did that adjustment (also working front desk) was so nice and positive though and knew what she was doing, since having to do this often. But after she left, and then tried getting into bed, every single move made the bed squeak!! Yes really!! (Old coils underneath the mattress??) So called her again and she came up again, to help find a room with beds that didn't squeak so as to pick up and switch rooms. Must say that the one bed in "new room" still squeaked a little, but not bad. The air/furnace was consistently loud, but room was warm and comfortable, so slept well! Whew!! The big breakfast was really nice, so much good food to choose from, and the pools were so fun, and the front desk lady helped us so much at check out!! So grateful for those perks! But it still needs some serious basic building TLC updating by owners!!

The breakfast was okay. Nothing fancy, just your typical hotel breakfast with waffles, eggs, potatoes, bacon, oatmeal, fruit, breads, etc. The location is right off of the main road through Gillette.

The rooms are kind of old and dingy. They need upgraded, The bed has a very light comforter and we couldn't change the temperature in the room. Our sink and toilet were clogged .

The room was freezing. We slept in our coats and we were still cold.