Holiday Inn Hamburg

It was very bad service and breakfast No buffet due to corona butyou should have informed before as there was a change Not sufficient bread Coffee machines were not workingand they sendus downto receptionto bring coffee. No salt on tray no jam ww have to aak again and again No cleaning done in roomwhen we came back to hotel No freshup done in room toiletd and garnage bins were not emptied

Okay

Staff were friendly and helpful when asking for advice on getting around the city.

The hotel is dated and in need of refurbishment.

The restaurant, good meals in the evening, fair prices.The pool and sauna are nice, mini bar with 2 water, 1 beer, 1 cola per day is nice. Close to bus, direct to city center.

Sauna was mixed, Hotel Bridge Inn and Elb-Residence are cheaper, and in the same building with the same services/facilities. Breakfast is cheaper ordered roomservice, and a bit overpriced.

Large rooms and nice pool.

Dinner wasn't that great...

Large rooms with a great view over the harbor on the east side of the building. Great friendly staff.

The hotel is actually the Holiday Inn and the Elb Residence. The 2 buildings are about 150m apart. Not good if you are traveling with family spread across more than 1 room and the rooms are not in the same building. They should have put us in the same building automatically and not only on request.

The people at the front desk.

n/a

Reasonable hotel at a reasonable price

very well

Breakfast must be included cost of hotel price