White Hart Hotel, BW Premier Collection

Beds, room decoration and furniture and H2K toiletries.

Shower just a trickle and lukewarm in both rooms we had, therefore not enjoyable. We travelled all day so didn’t get to use the room shower until 11pm, too late and exhausted to move rooms.

In need of upgrade

Location was good and the bar had a very active crowd.

Even the house magazine stated that the rooms needed refurbishment which is apparently planned for some time in the future. The bedroom we had on the third floor was small and the furniture chipped and well worn.

Nice receptionist

Poor bar cover Dirty unatractive bathroom, air out take fan clogged with dust & skin.

Spacious, central, excellent parking facility

Single room very poor condition and of much inferior quality to that of double.

Central and easy access to town. Private parking

Lacking atmosphere especially at breakfast time

Bar staff were very friendly and helpful.

Room 310 far too small ! Suffocating ! More minor points were no soap in container above sink. Didn't get requested alarm call or newspaper on first morning - computer programme blamed. Although quite friendly, receptionist on Sunday morning very agitated and obviously sadly appeared to be quite out of control, resulting in everyone in the queue shaking their heads.

I didn't enjoy my stay at the White Hart Hotel. My room was cold and most night I was absolutely freezing even with all the blankets on. On the first morning there was no hot water on shower and the draining system made horrible squak noise all the time when shower was on.

see above

The hotel is very convenient and it is nice to be able to park so close.

The slope to the car park was very slippy and could have done with some grit. The bathroom was cold, the picture on the television was very poor.

conveinience to town

needs upgrading bathroom poor room cold

Polish waiter lovely

We liked the location of the hotel very much, very central. the hotel itself was great as were the rooms.

Queuing for breakfast in the morning as several things for hot breakfast had run out and my elderly father is not capable of standing for long periods so I had to do it for him and also for me.