Lähistöllä sijaitsee muun muassa Uptown Plaza ja The Galleria. Tämän 4 tähden hotellin lähellä sijaitsee Williams Tower ja Gerald D. Hines Waterwall Park.
Kaikissa 312 huoneessa on ilmastointi ja niiden varusteluun kuuluu iPod-telakointiasema sekä taulutelevisio. Varusteluun kuuluu pillowtop-patjallinen sänky sänky, jossa on untuvapeitot ja egyptinpuuvillaiset lakanat. Käytössäsi on kaapelikanavat ja ilmainen internetyhteys (langaton ja kiinteä). Huoneissa on yksityinen kylpyhuone, ja niiden varusteluun kuuluu suihku/amme-yhdistelmä, sadesuihku ja designer-hygieniatuotteet.
Virkistys-, kylpylä- ja muut tilat
Hotellin tarjoamiin harrastuksiin / mukavuuksiin kuuluu ulkouima-allas ja ympäri vuorokauden auki oleva kuntokeskus. Käytössäsi on muun muassa ilmainen langaton internetyhteys, concierge-palvelut ja lahjaliikkeitä/lehtimyymälöitä. Hyödynnä ilmaiset kuljetukset 3 mailia säteellä.
Tämä hotelli tarjoaa asiakkailleen ravintolan, jossa on baari. Palveluihin kuuluu myös huonepalvelu (rajoitettuina aikoina). Palveluihin kuuluu baari/aulabaari, jos mielesi tekee raikasta juotavaa. Maksullinen buffet-aamiainen on tilattavissa.
Bisnespalvelut, muut palvelut
Käytössäsi on business center, tietokonepiste ja express-uloskirjautuminen. Tämä hotelli tarjoaa asiakkailleen 1679 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet ja kokoushuoneet. Palveluihin kuuluu maksullinen itsepalvelupysäköinti.
Ease of in and outnumber
Number of extra taxes and surcharges that lessened value
Location was great.
In the lobby bar/restaurant, there were no tables that were suitable for us to have a quiet dinner. It was clearly designed for people who were there to drink. That was not our plan. In the room, I could not figure out the black out shade. It never did roll down no matter what I tried. Noisy. Despite the "rule" that there are quiet hours after 11, a group of guests was very noisy in the hall for an extended period after 1 a.m. Bathroom wasn't perfectly clean.
Cleanliness of the room.
You gave out my private information to someone how was stalking me!!! And you never informed me about the overnight car charge.
Love that they can give you ride anywhere within a mile, Breakfast was good ,too.
I was surprised at the 20 dollar parking fee.
It very nice,hip,and comfortable. However the key card consistently did not work for room,elevator or parking garage: very frustrating.no hot tub: dissapointing
Even though I had a prepaid reservation the management added a 100.00 charge for incidentals to my account at check in. When I questioned this I was told in no uncertain terms that was their policy regardless.
it was nice. trendy upbeat.
20 parking 100 Per day incidental. everyday. double billed.
Restaurant and bar, comfortable bed
In the mornings I couldn't find drapes to block the sun light out. Underwhelming pool, it was tiny. Hotel seemed to be trying to hard to be Miami feel, loud music in the parking garage entrance to the hotel and colorful blinking lights. Thought it was kind of cheesy.
The decor was nice.
I wanted to stay an extra night and was sent to a call center
The front desk staff was exceptional. Provided the amenities I wanted.
The room AC was either on or off.
The hotel was luxurious and awesome! Amazing staff. They were very welcoming and helpful. Loved everything about this place!
Very nice rooms
Employees reception, and managers are not nice, cheeky and do not address the customer fair. Yesterday I booked a room, I waited until 12 at night to get the room. This is the last time I get to the hotel
AC was loud and toilet was broken
Andrea and James at the front desk were super courteous and extremely helpful they made our stay very pleasant they helped us with anything we needed.
You have to walk through the lobby to get to the pool, and the pool is small.
The staff was great, from the doormen to the bartenders, everyone was extremely friendly and helpful. The rooms were beautiful and the cocktails were amazing!
I had a great stay here with my children. So good my 5 year old cried when we had to leave! It was very relaxing and luxurious. Staff was friendly and accommodating. Nice place to get away.
Very authentic, adorable hotel! Very original! Especially the cow robe in my bathroom! The restaurant downstairs is amazing!!!
Nothing not like!
Otherwise, this is a neat hotel, but that's not enough to overcome these issues.
I noticed a strange smell at first in 422 and forgot about it. Then I noticed it again. Then the third night I finally identified it -- and after that it was just disgusting. 422 smells like vomit. It hits you when you walk in, the housekeeping staff must know about it, and they put me in that room anyway. On top of that, the tub seems to be clogged and the wireless internet is *terrible*. If you use wireless internet in your room, don't expect to get much done here.
El desayuno bufete podría mejorar muchísimo
First the vallet guys had an attitude about me asking about parking prices and didnt want to help me locate a place to park that wasnt going to cost me $20+. Then after settling in for bed there was constent noise all night. You can hear every sound coming through the walls including pipes and doors opening. I think I got 3 hours of sleep because of all the noise. I called the front desk twice to complain about the noise and no one answered. I wish I would have canceled and stayed somewhere else. Ill never stay at hotel derek again.
Very nice hotel
The bed frame is very dangerous Not a good design I have cuts on both legs
Staff was nice
Appeared old and musty
The view of the Galleria was perfect.
heater was not working in the room.
Couple yelling and screaming at 3:00 am nonstop for 2 hours.
The lobby, bar, and restaurant were well appointed and decorated. The business center downstairs was well thought out and private. And the pool area was very nice although it was much too cold for a swim.
Lack of attention to detail. The hallways, and the elevator to the parking garage need a lot of attention. They were both in poor repair. The tv signal in the room was poor. Parking is $20 and almost nothing else is "complementary".
Booked reservation online for king. Showed up 20 min later, they said they had just sold last king and gave a double instead. Instructed me to send text to pick up car. When texted, system said no one available. Went downstairs, said they did not receive text. Waited addl. 10 minutes; 20 all told.
Nothing spacial about it, i think the jym was ok
They charge me 80 dollers for 3 days parking, one if the housekeepong staff stol drinks from the minibar, the room key kept goong off and i had to go to the front dest to recharge it for loke three times
I liked it the first time I went but hated it this time around.
Everything, the parking and the other guest. It was extremely hot all night, completely ruined my planned weekend.