Hurghada hotellia

Plussat: Staff are very helpful, cheerful and professional. Specially Mahmoud Montaser in the reception. He is a very helpful & professional guy. All guys in the 2 restaurants, all bars & shisha corner were very friendly.Food was amazing there was a variety menu. Available beverages 24 hrs shisha corner was fun &pool snacks were tasty Animation team were very nice and active Pool was warm & Water park was amazing Beds were like a cloud

Miinukset: Beach was a bit far from hotel Lightings in the rooms were a bit fade

Plussat: All meals were delicious , free upgrade to a royal suite , staff were helpful & showed friendly attitude

Miinukset: - the restaurant AC was poor , they changed the planned menu several times - no animation team or even music on the beach

Plussat: All Staff in restaurant, reception, bars, pool very nice and very helpful

Miinukset: The resort is not a beachfront however it was ok

Plussat: Comfortable and clean

Miinukset: Clean

Plussat: The location, professional staff, very cosy environment. Mouth watering food! I stayed in the junior suite family room.

Miinukset: I expected the rooms to be more maintained. Couch textiles and cushions should be cleaner. But it is not a big deal .

Plussat: The best hotel in Hurghada as usual , it's my fifth time to go there and I'll will keep visiting this hotel more and more . First of all, I liked the new improvement of entertainment like Foam and Street party , the ideas are so creative and looks better than Jumerah ,Dubai, and from my experience Makady Saraya is even BETTER

Plussat: Every thing was amazing starting from the recipient ,was so friendly and helpful,to the complimentary upgrade as it was our honeymoon. To the hospitality from every one there I really mean it every one was so friendly so nice ,the food was great we loved it so much ,the pool very nice for adults and for children ,the sea is not that far as I was expecting from the other reviews,we walked to the beach and around us nice views ,the room was nice ,and thanks alot for the birthday cake and the celebration , animation team are cool ,will go there again for sure

Miinukset: Nothing,just far from hurgada center ,

Plussat: The clean rooms Good stuff

Miinukset: The beach was bit far

Plussat: Great welcoming by nice smile and good drinks in lobby bar especially NOHA .. Front disc team are very helpful ( mr . Talaat ; HAMADA ) ..Sun flower Resturant staff especially Mostafa ; Swimming pool waiter ( Ahmad)

Miinukset: Room needs more Maintenance supervision ; We spent many hours Fixing AC ; looking for TV remote Batteries ؛ Safe in bed room was not adjustable ; took long time to fix it

Plussat: Everything is accessible and close. Beach is amazing; food quality and taste is very good. Plenty of cafes and restaurants near pool, beach and even in water park. Rooms are very clear, staff is very welcoming and caring. Animation team is very amusing as well.

Miinukset: Nothing.

Plussat: It was a pleasant experience .. The staff is more than wonderful and always offers a wonderful smile and gave all kinds of help in order to have a good times .. We had fun and enjoyable times and activities were so fantastic .. Everything was wonderful

Miinukset: Nothing

Plussat: Every thing was wonderful specially Mr Mahmoud Yassien in reciption.

Plussat: The animation team is amazing, you can't miss the spirit, enthusiasm & the energy the put in everyone around them... Then the food, & I want to mention specifically chef Tarek, he has perspective in everything he does, makes my family always special orders whenever we are around...

Miinukset: The family suites are far from the beach & the restaurant

Plussat: Almost everything was excellent. We have arrived at 7 AM and checked in at 7:30 instead of 14:00. Friendly staff, helpful and responsive. Nice private beach and good for snorkeling. Whole resort was very clean. Good food. Friendly animation team.

Miinukset: Rooms, at least the ones we had, need a makeup to be a 5 stars.

Plussat: Beach is sandy and nice, 3 different pools. Aqua park and slides are fun.

Miinukset: Food quality and variety is not as expected from a 5 stars hotel. Rooms and hotel in general needs renovation as they are quit old. Aqua park is open only 4 hours per day 10 t0 12 and 15 to 17 HR. Only. Family suites are licated far away from the restaurant and the beach. Golf car are availble to transport guests, but most of the time they needs more than 15 min to come. If the weather is hot you will suffer to go to the restaurant or the beach or the lobby withoutgolf car. All Water pools are not heated.

Plussat: The food is fair good

Miinukset: I was shocked when I entered the hotel door of this five stars and rated in 9.2 in booking hotel. Every thing in the loopy is old and runes. Decorations and furnishings were expired. Restaurant ware as well and services are poor. The bar was a disaster as well the room they gave me. My booking was for 5 nights, but I argued with reception staff to changed to one night only because my booking was partially refunding . This the first time in my live I entered a hotel and surprised from the poor of everything. I don’t recommend it at all. Its only could be rated 6 or 7, not 9.2

Plussat: Great staff really, very good facilities and great location with reasonable price

Plussat: Actually every thing, this is not our first time but this time they exceed our high expectations ,starting from the amzing welcome before our arrive , Mr.Haitham from the reception called me to arrange the rooms and if i need any thing before arrive ,and when we arrived rooms was ready and the entering was so fast ,he did all what he can to make our stay comfort and happy. Many thank to all resort staff and special thank to Mr.Haitham from the reception to his amazing welcome and what he did during our stay .

Miinukset: Nothing every thing is perfect

Plussat: Every thing

Miinukset: Every thing was perfect....l love sentido soooooo much

Plussat: -Food variety - Pool bar - Beach - Decoration of the hotel

Miinukset: Nothing.

Plussat: Great

Plussat: Staff was perfect

Miinukset: The bedrooms needs reinovation and the beds requires to be more comfort

Plussat: although it was full but no lines on games and all the services are perfect as usual

Miinukset: Nothing

Plussat: Everything, the aqua park is amazing, kids enjoyed , parents enjoyed.. hospitality of the staff, and quality of food everything was perfect

Miinukset: Nothing

Plussat: Everything was amazing

Plussat: So beautiful and quite view

Miinukset: It’s bed so relaxing

Plussat: The hotel facilities is very good

Miinukset: The small space for the hotel beach

Plussat: The Service Quality was excellent. The location was very recognized. The food quality and food test was really great. The recreation facilities were great as well.

Plussat: All the Staff are more than great, every person want you to feel happy and comfortable

Miinukset: Nothing

Plussat: Food beach rooms swimming pool every thing

Miinukset: Nothing at all

Plussat: The staffs are extra welcoming and the service is top notched. We wouldn’t worry about anything here, feel very comfortable staying here. Food and animation are all great. Good beach. Would definitely stay here if I come back in the future

Miinukset: Sunbeds are a bit few.

Plussat: Unfortunately I got a fish poisoning during from the food during our stay,the doctor we asked for help was very good- but no sign from the Hotel as an excuse- the speciality restaurants could not be booked, even so we saw that they were empty in the evenings. The staff at the reception very unfriendly-the rooms to the pool very loud evening and morning -we asked for a quiet room- we would not book here again - there are much better hotels at makadi beach. The room boy was excellent everything in the hotel very clean.The Beach is nice for snorkeling.

Plussat: One of the best Hotels i have ever stayed, Stuff is the key of the success of this amazing Hotel, Food Varieties is more than amazing, Soft Drinks and Cocktails are outstanding, Activities all day on the beach and pool and amazing shows at Night after dinner for all ages, I believe that i will visit this Hotel again very very soon because me and my family enjoyed the stay and had a lot of fun and memories that will last 4ever, I am really happy and proud that we have such a quality of Hotels in Egypt, You will find everywhere someone inspecting the quality of services to assure that everything is delivered as proper as is to the customers, The voucher for dinner and Aqua Park is also great and make the stay unforgettable, The Aqua Park in Makadi must be rated as one of tge top in the middle east.. Thank you all..:)

Miinukset: Nothing really but when you have the voucher to take dinner outside the hotel for one time and to choose between 7 Resturants don’t choose the indian resuturant because it’s really bad and i got sick, Choose AQUA Resturant inside the hotel or even don’t take the voucher because the food inside hotel is very nice and a lot of varieties..

Plussat: Every thing is good all the staff were helpful . The food is tasty and fresh, beach and pool were clean . It is an amazing hotel

Plussat: the beach is sandy and clean , the location is great ,the pools were clean and the most important thing is the staff were very polite and smiling all the time I loved their hospitality so much especially boulevard , al gamila and Asian resturants. also gamila restaurant serve a very nice simple Egyptian lunch with a delicious roasted sweet potato and swirly ice cream . also, Mr. abd-alrahman upon check out he was very interested in hearing the problems that i faced and he promised to take care of them.

Miinukset: light distribution at the room wasn't good ,no side lamps , poor food quality at the main restaurant, we had a stomach ache eating there especially tomatoes they weren't fresh at all .the receptionist wasn't concerned about introducing us to the hotel facilities upon arrival which made us completely lost about what to do and where to go , I had to ask many workers there and they were actually happy to help me .

Plussat: All other things

Miinukset: Beach

Miinukset: Annoin palautetta, että ruokailussa pitää tarjoilussa huomata ensin tuoda juomat pöytään, jottei vasta ruokailun jälkeen ole juotavaa pöydässä. Henkilökuntaa oli riittävästi, mutta aika meni pöytien siivoukseen ja kattamiseen/ hieman tyhjään pyörimiseen.

Plussat: +Pool is good + Food is Delicious +Night Shows are WooW + Sea beach

Miinukset: - Disco is poor

Plussat: First and foremost the staff - just amazing welcoming helpful caring friendly professionals, they are really the backbone of the hotel starting with awesome Ahmed Eisa in the reception, to the team in the restaurants and house keeping, response was always very fast and professional. Room was huge! Very comfortable, bed was nice and comfy, bathroom had good facility. The hotel is very well organized, beach is very clean and sandy, with very good inclination so children can play safely and adults can find a place with enough enjoyable depth. Aqua was really fun, with very good variety of slides, I would recommend reviewing the number of slide matts and floats as most of the time people were waiting to find a free one. Kids aqua was fantastic, my son didn't want to leave it even to sleep or eat

Miinukset: Water pressure was not consistent, probably due to pumps start and stop, but this lead to inconsistent water temperature, so it could get cold then really hot - was difficult when I try to give my little kid a shower. Animation team was just ok, nothing specially entertaining and definitely not memorable. The rooms were great, but need a little upkeep like the drainage in the shower/basin was a little clogged, door to refrigerator needs a little fixing, nothing a little upkeep wouldn't adjust very easily. I had to wait for an hour to receive my luggage after I checked out - probably due to high traffic at that time, but still an hour is a really long time to wait.

Plussat: Awua park and the beach

Miinukset: Many of the staff is not good

Plussat: Ihana, ystävällinen ja avulias henkilökunta!! Resortti on todella iso ja siisti. Resortin alueella on tenniskentät, ratsastuskoulu, sukelluskoulu, muutama a la carte-ravintola, oma klinikkalääkäri, spa.. Resortin puutarha-alueet on hyvin hoidettuja ja kauniita. Hotellin sijainti on rauhallisella alueella, n. 15 km Hurghadan keskustasta/Marinasta ja 5 minuutin kävelymatkan päässä Senzo Mallista. Kaksi isoa allasaluetta, jonka lisäksi yksityinen ranta. Allasbaari oli iso plussa, hyvä valikoima juomia. Ainakaan meidän aikana ei ollut kilpailua siitä kuka saa aurinkotuolin, kuten joissakin hotelleissa. Altaalle pyyhkeitä haettassa on mahdollisuus saada ns. red flag, joka viestitti hotellialueella kierteleville tapahtumajärjestäjille/retkien/aktiviteettien myyjille, että heitä ei saa häiritä. Buffet-ravintolassa joka päivä paljon erilaisia vaihtoehtoja päivällisellä ja illallisella. Huone oli iso ja siisti, ilmainen tallelokero. Kokonaisuudessaan hotelli ylitti odotukset. Loistava hinta-laatusuhde. Tulemme ehdottomasti uudestaan!

Miinukset: Huoneet kaipaisivat jo pientä päivitystä ja lisäksi kunnon föönin..

Plussat: The Resort is wonderfully amazing.. Super clean , the food is amazing .. great a le carte Resuarants , The suits are very luxury , Clean. The stuff are very friendly .. the do every thing for ur happiness Special thanks to mr. Ahmed Ehab , Ahmed Yassein , mo3taz and Tareq

Plussat: The Resort is wonderfully amazing.. Super clean , the food is amazing .. great a le carte Resuarants , The suits are very luxury , Clean. The stuff are very friendly .. the do every thing for ur happiness Special thanks to mr. Ahmed Ehab , Ahmed Yassein , mo3taz and Tareq

Plussat: Special thanks to Mr. Zakraia Abdel Latif Reception Manager for his outstanding support, Great location, pools and beach..

Miinukset: One thing could spoil the resort reputation which is the staff of main restaurant are very rude with all nationalities starting by the manager, not helpful or professional at all, I hope if the management could reconsider the same..

Plussat: Fantastic location very lavish

Miinukset: Every thing this is why we come Time and time again

Plussat: Very Nice location! Excellent facilities, a lot of space in comfortable rooms, excellent hospitality from hotel staff and service! Close to Sand City ( 5min walking distance), 3km far from HRG Grand Aquarium. Shops not far, overall very nice hotel!

Miinukset: For 5* star hotel I expect free shuttle bus service from/to airport, the same standard as in a lot of lover level hotels available worldwide. Hotel offers only taxi service, separated from hotel services, which is up to 5 times more expensive as for standard locals and accept only cash not possible to pay with CC. Otherwise this service is nice with brand new clean car.

Plussat: Staff are very friendly and helpful, rooms are clean and new , suite size was very good

Miinukset: Nothing

Plussat: Everything and the new restaurant location ( Dalida)

Miinukset: Food of the main restaurant

Plussat: All teams was excellent They slogan how to be comfortable My score especially to reception team Mr.zakria, Mr. moutaz,Mr.tarek, and Mr. Mahmoud Everything was wonderful A lot of thanks for all team

Miinukset: Nothing

Plussat: Staff and animation were perfect

Miinukset: Between 5pm and 7pm there is no food in the whole resort. One day I arrived late after snorkelling and I was starving. More than happy to buy food if needed but there was not this option. Sea in front of the hotel is quite ugly and nobody tell to the guests that you can go walking to the bridge near the coral reef

Plussat: Kokonaisuus oli loistava, kaikinpuolin erinnomainen hotelli.

Miinukset: Hotellin rannalla ei ollut korallia, ranta on rakennettu.

Plussat: Everything was just great

Miinukset: Animation team need some improvment

Plussat: Awesome evening show.

Miinukset: The hotel bar & restaurant didn’t serve any fresh juices

Plussat: Every thing

Miinukset: Nothing

Plussat: The Room was one of the biggest, also the bathroom, I had a room to put my staff without any problem, the AC is very good. Staff is amazing, very helpful and supporting, although the all-inclusive option makes the drinks available and near to reach, they still insist to serve you themselves. Excellent food: Oriental, Asian, Italian Restaurants, and from the Snacks Bar beside the beach, also from the Open Air Buffet at night, taste is great. The sandy beach is one of the kind in Hurghada, and the beach is very good for swimming.

Miinukset: - Virgin Mojito are only served at night!!, you cannot enjoy the drink on the swimming pool. - Virgin Cocktails are made from packaged juices, the taste is not that much. - Some people are hovering between sunbathing beds on the pool or on the beach to try to sell you hotel\other services, like SPA, water, safari, night life activities ... etc, this is not appropriate for a 5 stars hotel, my wife got annoyed from them.

Plussat: Very nice staff & good clean, I was really enjoyed my staying there. High recommended. Mahmoud Attalla

Miinukset: There’s no time share Buidings

Plussat: Place and all workers and meals and every thing

Plussat: Everything, it was an amazing experience, the animation team was especially awesome and the shows were great. The food was tasty and the variety was perfect. Will definitely be back next year.

Miinukset: Nothing, just some of the staff members weren't very friendly to Egyptian residents

Plussat: Night events Reseptionist staff Mr.Mina and Khaled. Pools and beach facilities.

Miinukset: Over priced compared to overall quality. The furniture needs for renovation. There was sewage smell in the bathroom of my room. The food is variable but didnot like the tast and the quality compared to 5 stars hotels. Discremination while treating Arabs from staff!

Plussat: Staff is very cooperative and helpful Hotel Facilities were perfect Night shows Rooms are clean Level of the service Food quality

Miinukset: Gym is old and not suitable for 5 stars hotel Ac in the main restaurant is not working properly Food variety Access to Aqua world is only once

Plussat: Everything really i love this hotel so Much and this was my second time to visit i will come every summer

Miinukset: Nothing

Plussat: Entertainment

Miinukset: Wifi

Plussat: Everything

Plussat: All the facilities is perfect..

Miinukset: Wi-Fi internet is so weak..

Plussat: Actually everything is great and the staff are very friendly

Miinukset: Lunch and dinner in main buffet is not that good

Plussat: It was really a LOVE STORY FROM ALF LEILA WA LEILA. I'd like to thank G.M. Ayman Ania and whole staff of the great welcoming and service that gives honorable image of Egypt and it's my lovely to repeat my visit again and again..

Miinukset: NOTHING TO SAY

Plussat: The stuff,the food,comfy bed and a very nice room

Miinukset: It is not near the beach..there is a shuttle bus but it's only one beach for different hotels so busy and no privacy

Plussat: The Atmosphere was nice and cosy The lady managing the Spa ( Albina ) was nice and very professional She helped make my vacation much better The main restaurant staff were friendly

Miinukset: The food was mediocre NEVER touch the Sushi (it gave me bad things I dont want to talk about but it wasted a whole day of my 4 days vacation) Some of the staff have problems with Egyptians !! They treat them as if they were invisible!! If you dont want local tourists just say so ! I stayed in Steigenberger Al Dau Beach for two consecutive years never faced any of these problems

Plussat: Everything it’s the perfect location for a relaxing getaway The staff are so accommodating, the food is excellent and rooms/facilities clean and comfortable, I love it

Miinukset: Nothing

Plussat: Nice and comfortable hotel , excellent staff and management

Plussat: Relaxation and amazing view

Miinukset: I think night programs need to be more diversified to meet all tastes

Plussat: Everything was absolutely perfect. We had so much fun. The food was amazing, the staff are helpful and always smiling, and the staff is so attentive to details . I told them that it was our second anniversary and they did their best in making it perfect, from the room decorations to romantic dinner tables. Thank you so much for the perfect stay that we will never forget ❤️

Miinukset: Nothing

Plussat: It was fantastic honeymoon we spend only 3 day but we loved this place so much everything is perfect staff very kind , food delicious , service excellent.... etc. and thanks for romantic dinner in pool area it was awesome

Miinukset: Nothing.

Plussat: Everything was perfect (food,facilities,staff,location) and many thanks to Mr. Mahmoud Ahmed at the reception was so kind and helpful.

Miinukset: Nothing

Plussat: Animators, especially Bibo and Jo. Pools

Miinukset: Sausages. Should have had shrimp from time to time. Spa sales people were to aggressive.

Plussat: We loved everything about the hotel from the extra friendly staff who were very attentive to small details from the amazing pool that makes this hotel one of the best resorts on the Red Sea. The food was excellent as well and we tried all different restaurants at the hotel everything was exceeding our expectations

Plussat: Nice place - nice food and beverages- quite hotel

Miinukset: Room clean-

Plussat: The beach, the food and the front desk

Miinukset: House keeper was below expectations.

Plussat: Staff were very helpful, the food was amazing and house keeping always keep the room as new

Miinukset: Nothing.

Plussat: The pool

Miinukset: Hospitality of the staff was very bad

Plussat: One feels the efforts done behind all details in hotel....great thanks for whole team.

Plussat: Excellent for everything

Miinukset: More Expensive

Plussat: All front disck staff are professionals, helpful and friendly specially Mr. Michael and Mohamed Mahmoud. All restaurants and pool staff are very polite and supportive, Restaurants varieties is good idea to suit all tastes, good location and design

Miinukset: Animation team is very poor, entertainment and activities during all the day are not good, Shower gel in the bathroom is not available in all days, Transport boat closing time is not good and not matched with facilities timing, there's no Turkish coffee in all the resort, no ironing facilities available in the rooms.

Plussat: Very nice place and the staff are great but of course they will give you the upset and fake smile as you are Egyptian.

Miinukset: Too much ants by the pool and the room beds plus the balcony, they need extra pest control

Plussat: The beach is good, food, animation team, kids club

Miinukset: The rooms are bad and full of insects

Plussat: The property and the food was great

Miinukset: animation team is not good and hotel is not utilized to the maximum potential

Plussat: Excellent check in Excellent welcome Excellent reception team Excellent check out process Reception team is an extraordinary Excellent food Excellent service Excellent animation team This is my opinion about this hotel Stay extention by reception was well managed Of course Will come back soon

Miinukset: Nothing

Plussat: Hotellialue oli melko suuri ja ranta-alueissa oli suorastaan valinnan varaa. Huone oli ok ja kasvissyöjäkin sai paikassa mahansa täyteen. Henkikökunta oli ystävällistä ja avuliasta, mukava viikko kaiken kaikkiaan!

Miinukset: Huone olisi voinut olla hieman siistimpi tai viimeistellympi.

Plussat: The decor and the bohemian theme, tastefully some and nice change from the hotel predictable resort vibe

Miinukset: The food was not great, except for the Asian restaurant

Plussat: beach is a super wow place

Plussat: Good animation good food

Miinukset: Not clean so Many bugs so many flies we left the hotel with over 10 bites even when we are sleeping bathroom stink and we didnt feel comfortable... nothing special was done for honeymooners

Plussat: Mahtava hotelli upeilla puitteilla! Ei mitään valitettavaa. Wifi toimi kaikkialla loistavasti, ruokailu oli monipuolista, cocktailit hyviä, henkilökunta aivan erinomaista jne. Everything was perfect! I would recommend this hotel for everybody. Thank you!

Plussat: Super nice all inclusive beach resort great ambiance and yummy food

Plussat: We are coming to this hotel always once you step to the hotel you will be met with smiling reception team , they are wonderful, check in was excellent, arrival experience was Smooth and lovely, the check out was perfect, front desk are always great, food is excellent,service in the restaurant is good, we will keep coming to this hotel. And we extended our stay for more nights. It’s is very good hotel highly recommended.

Plussat: Reception is great check in was welcoming check out was excellent front office is great food is very good service in the restaurant is good will come back nice and smily people in reception will come back

Plussat: Hieno hotelli. Upeat yksityisetrannat, Hyvää ruokaa sekä mahtava henkilökunta. Suosittelen! Paradise in Egypt. Great people and awesome atmosphere. Definately coming again!

Plussat: Food was good .. it is only think I like it

Miinukset: 1) Staff are not wear uniform and are not professional resort seems discriminate against women I did not see any female staff on front deck . 2) Rooms are small and not clean ( I took pictures of bugs on bed and I showed it to the manager). 3)Building is old and isn’t not decorated recently. 4) Staff are only focusing on people come from East Europe countries like Russia or .. 5) Sands beach are not soft or clean. 6) Entertainment was not as five star . 7) it was no bar pool as all. Etc. This resort deserves three star resort

Plussat: Great place. Very polite staff. Great variety of restaurants.

Plussat: The facilities.

Miinukset: The Room

Plussat: Everything

Miinukset: nothing

Plussat: Nothing

Miinukset: Absolutely not worth the money! - The check in took more than an hour - the rooms seemed to be not cleaned for quite a time - a bottle of wine as an excuse took 2 hours and 3 phone calls (wasn’t sure if we would get it anymore) - minibar in „suite“ only had water and 2 Softdrinks Idk about the prices of the standard rooms but the suite was ridiculously expensive for what you get! For a tenth of the price maybe okay

Plussat: kids pool is overseed by lifeguard pretty well, fish cookings from the chiefs are nice and tasty, volleyball is normally good but only one field(up to 6 teams in a raw), kids mini disco is nice, shows are pretty well done, baby room animators work well with kids esp. Vika(Viktoria), unfortunately romm works only 4h/day

Miinukset: overall service level is medium, some staff is not smiling at all, wifi disconnects on a daily basis and does not work for skype calls properly, rooms are not that clean as it can be, sea can not be entered directly but only via buoy/ponton darts and ping-pong equipment is too old(rockets, dart shifts)

Plussat: Fabulous resort. Delicious food. Staff os really friendly.

Miinukset: No buffet for for dinner.

Plussat: The stuff is very nice but the atmosphere is very bad bad bad

Miinukset: The rooms very old

Plussat: I loved how spacious the rooms is, also the breakfast menu was really good. I like the pool design and levels and how the staff are really friendly and helpful

Plussat: Breathtaking view, delicious food, amazing staff!

Plussat: - The service is second to none in Egypt. - The Grand Suite with Private Pool. - The architecture, design, colors and landscape.

Miinukset: It's not easy to book the room in mind because of availability and the price is little high. I can't say over priced but it's high.

Plussat: Was very good location

Miinukset: No thing all was excellent

Plussat: The location is good, the room was exceptional, the food is great and the staff are friendly and helpful. It's really like they thought of everything. Starting from check in Shehab in the reception welcoming us with a very nice smile, Mr. MAHMOUD ADEL reception manager who greeted us at the reception giving us a special feeling from the beginning to the end that you feel like you home very friendly and professional.

Miinukset: Every thing was good.

Plussat: The very large and comfortable bed room, the lovely choice of excellent food, very nice choice of drinks, friendly and helpful staff.

Miinukset: The staff asking you to change currency, I know people tip them with coins, but we were repeatedly asked to swap coins for notes.

Plussat: The beach location is great

Miinukset: The room service cleaning times.

Plussat: The staff was friendly, the food was good, and the beach was nice with a perfect spot for snorkelling

Plussat: Food and drinks

Miinukset: Breakfast variety , room is small size

Plussat: hyvä

Plussat: All is perfect room,cleanliness,beach food,drinks,entertainment and most of all the management and staff kindness and cooperation Thanks for all team of sunrise holidays to make us fill home

Miinukset: This one of the most beautiful hotels on hurghada

Plussat: Everything was amazing

Plussat: Ruoka hyvää. Huone vaihdon jälken siisti ja viihtyisä.

Miinukset: Ruokasali liian iso ja meteli kova. Hotelli liian iso meidän tottumuksiin.

Plussat: Everything was perfect specially the view and the beach

Plussat: Friendly Staff and great service

Plussat: It’s comfortable and clean and the stuff is very nice

Plussat: The room was perfect for a honeymoon. The food quality was really good.

Miinukset: The bed linens were not soft as if they’ve been washed a thousand times

Plussat: Very nice welcome from Emad at reception who was able to change our room as the one we had was outdated

Miinukset: First room was outdated, we asked to change and were offered a brand new one in new building

Plussat: Excellent, very friendly and helpful staff. Excellent food. Very relaxing atmosphere. Very good dinner show. We had an amazing romantic dinner on the beach.

Miinukset: The main restaurant was much better than the alacarte restaurants.

Plussat: Facilities, all was very beautiful. Food was really tasty and a stuff was helpful. Lunch box was perfect! :)

Plussat: The staff are friendly and helpful

Miinukset: The bathrooms in the rooms need more attention. The internet keeps disconnecting. No reef off shore. Pool not on the beach, between 2 buildings.

Plussat: Everything, absolutely amazing

Miinukset: N/A

Plussat: Very good

Miinukset: Every thing

Plussat: This is my second visit to this hotel. Just Perfect! Food Variety, Pools, Aqua Park, Staff, Outlet! Keep It Up Aqua Vista.

Miinukset: Nothing! Everything Is Perfect

Plussat: Fantastic reception Staff, especially Mohamed

Plussat: I really like the idea that we have the availability to access two another hotels with many different pools and aqua. Also I need to thanks Mr Ahmed Barakat for this help in every small details, he really have the talented to let you need to came back to the hotel. Many thanks Mr Ahmed. I recommend any one to ask for him.

Miinukset: I don't have.

Miinukset: The food quality is so low

Plussat: • The staff was such professional, friendly & welcoming. (Front desk Mr. Ahmed Barakat is helpful & supportive) • good location & facilities.

Miinukset: • The rooms could be way better in term of modernity & status. (TV, bathrooms) • AC wasn’t working properly enough to make the rooms comfortable. • Resturant options & variety.

Plussat: Everything is perfect ..amazing hotel ...several amazing pools...great aqua (both kids and adults) Staff was very friendly ,they really do care about their guest specially Mr. Ahmed Wahdan who was very helpful and very hospital. the place is family friendly and each member will be amused.The all inclusive is perfect and well equipped

Miinukset: nothing

Plussat: Animation Parties Makadi street Festical Food and Drinks Shisha

Miinukset: GYM require improvement but still acceptable

Plussat: Animation Pools Food and Drinks Shisha Makadi Street Festival

Miinukset: GYM acceptable but require some improvements

Plussat: Almost Everything The food The rooms Value for money Pools

Miinukset: There is slight difference in dealing with foreigner guests than Egyptian guests. Also the internet speed and stability should be updated. The aqua park should be available for booking guests at least one time visit.

Plussat: the food the beach the staff all of it

Plussat: Everything is just perfect & all the staff everywhere is nice , helpfull & very professional

Plussat: Room, snacks, food, staff,beach, facilities

Miinukset: Room lighting

Plussat: Food was good and we had variety every day

Miinukset: Resumption stuff and some of the stuff are not combatant and they Uses rude way to deal with Egyptian customers

Plussat: Very good and friendly staff, services, house keeping, food varieties, varieties snacks and beverages, very good room facilities

Miinukset: Aqua park became excluded with price 750 LE per person, daily animation show was very poor, pool and beach was crowded all the time as guests reserve it with no need

Plussat: thank you for your great hospitality, loved every single detail about your beloved hotel

Miinukset: everything was really nice nothing to dislike

Plussat: Hotelli oli rannalla ja sen yhteydessä oli mm. sukelluskeskus, vesiurheilukeskus, pieni kylpylä ja a la carte-ravintoloita joissa kannattaa käydä buffetin sijaan syömässä illallista. Rantatuolit olivat ilmaisia ja rantabaarista sai erilaisia virvokkeita. Hotellialue oli yleisesti siisti ja ihan viihtyisiä.

Miinukset: Rannalla ei saanut rentoutua rauhassa koska hotellin yhteistyöyritysten henkilökunta ravasi edes takaisin koko ajan ja yritti myydä retkiä, hierontaa ja erilaisia aktiviteettejä vaikka moneen kertaan sanoi kiitos ei kaikille tarjouksille. Hotellilla on keskeisellä paikalla palvelupiste josta niitä voi käydä varaamassa. Buffet-ruoka oli joka päivä hyvin samanlaista, hieman mautontakin ja valikoima suppea. Eri päivinä on kuitenkin eri teemoja jonka mukaan pääruokana oli esim. hampurilaisia tai pihvejä. Rantabaarin valikoimissa ei ollut hanaolutta. Sitä sai kuitenkin hakea erikseen hieman kauempaa allas-baarista.

Plussat: Big territory

Miinukset: Horrible food, poor service in the restaurant, plates r not clean, fake soda drinks, fake juice. Mini disco for kids was made in the bar with alcohol and smell of cigarettes

Plussat: We had a wonderful experience at this hotel. The hotel has a very good location and is very clean. The staff is very friendly. We booked an all inclusive family room, which we found as very convenient, spacious and perfectly furnished. The room is attached to a separate two bed kids room with a separate TV and air conditioning. We were given three complimentary invitations to three a la carte restaurants outside the all inclusive package, where we had very fancy and delicious dinner experiences with a great atmosphere. The animation team and the night shows were great. The hotel has a very professional diving center (Chloe), though which we had a great diving experience in the sea. The boat and the diving coaches were outstanding. The beach is exceptional and there is a nearby reef, 50 m away from the beach, where you can just grap your mask and do some snorkeling. Also, the hotel has a very unique spa and massage service.

Miinukset: Nothing

Plussat: 1- location is perfect. 2- animation team perform different activities during the day. 3- of course the landscape is amazing. 4- the best thing when we sit by the pool, you can see the sea at the same time. 5- the size of the family room is very good. 6- life guards know what they have to do especially at the pool

Miinukset: 1- snacks in one bar only and is not sufficient to serve all guests. 2- our neighbour's found insects in their room. 3- staff in restaurants are too lazy and seems they Don't want to serve people (foreigns or Egyptians). 4- bathrooms always have bad smell Even though I recommend mercure hotel and will visit it again and again.

Plussat: Had a lovely stay here. Checked in on 7th October and met a kind and well presented receptionist called Ahmed. Check in was smooth and Ahmed walked us to our room informing us on the different restaurants and things to do whilst we were there as well as telling us our room had been upgraded for free. The room (2006) was beautifully decorated, clean and well presented and even had 2 personalised mugs for us both. Our balcony looked over the gardens and the beach. The room has a free safe, double wardrobe, TV, Air con, huge bathroom, balcony, sofa, coffee table, full length mirror, plenty of plug sockets. WiFi is available however costs $20 for 8GB to have in your room, otherwise you will have to use the WiFi in the lobby which is quite slow. 3 a la carte restaurant evenings, Italian, Oriental and A la carte all delicious. We met one of the spa staff members who booked us in, could not fault it at all. Came out of the spa completely cleansed and relaxed. We returned to the room which had been made so beautifully with flowers on the bed and towel sculptures. After the spa we ordered room service as we missed lunch due to being at the spa. We ordered a burger which was 75 Egyptian Pounds. Could not fault that either. Was delicious and came to the room really fast. Pool and Beach were clean. Sea was clear and can go snorkelling there and see coral and a lot of fish. 3 pools to choose from, family and quiet pools. Every staff member was polite and welcoming especially Musaffah or Mostaffah (sorry don't know how to spell his name) who worked in the ultra bar 3pm till 12:30am. He provided table service for us in the lounge and made the most amazing cocktails.

Miinukset: Hotel could have numbers for services in the room saves phoning reception to give us number for room service etc.

Plussat: Animation team was professional and excellent Hotel staff were so friendly and helpful Pools and beach were amazing

Miinukset: Food variability wasnt as brilliant as other facilities

Plussat: An amazing location for a beach resort. The beach is wide & beautiful for snorkeling & various activities. Good food, very nice decorations indoors/outdoors. Friendly staff. Can't complain

Miinukset: All was great.

Plussat: Quiet. And clean place with good view and nice beach

Miinukset: There is no much activities. To do . And the price is little high than the services available

Plussat: Ruoka oli hyvää ja monipuolista, joskin usein kylmää. Sängyt todella hyviä nukkua ja henkilökunta oikein ystävällistä ja palvelualtista. Viihtyisä, kotoisa kokonaisuus. Hotelli ehkäpä lähempänä kuitenkin kolmea tähteä. Lähtisin uudestaan :)

Miinukset: Tuliaisena saimme turistiripulin.