Hurghada hotellia

Plussat: Staff are very helpful, cheerful and professional. Specially Mahmoud Montaser in the reception. He is a very helpful & professional guy. All guys in the 2 restaurants, all bars & shisha corner were very friendly.Food was amazing there was a variety menu. Available beverages 24 hrs shisha corner was fun &pool snacks were tasty Animation team were very nice and active Pool was warm & Water park was amazing Beds were like a cloud

Miinukset: Beach was a bit far from hotel Lightings in the rooms were a bit fade

Plussat: Very good hotel staff specially the reception was very friendly and food was amazing will definitely go there again

Miinukset: beach bit far from the hotel

Plussat: The room was big but no enough carpets, and all the staff are not qualified enough to serve guests, no smiles, no greetings when you see any staff in corridors or at any place, they are only walking to do there work and leave, no room service available so dont expect that you will eat after 9 PM

Miinukset: Nothing to say but big waste of money with the cost i paid i could stay in Turkey for 5 nights in an amazing hotel, a small piece of what i faced when we asked the reception is the beach near he said yes and we discovered it is very far!!!! Very slow staff at checkout we spent 35 min waiting for them to check the mini bar usage although i told them we didnt use it, on the beach you will not find a place selling water bottles??!!! U have to take cups only in this hot weather u drink a small cup from a place far from the beach by 200m!!!! At least this can be a good source of revenue for the hotel but i dont think they are not aware of any of the guest experience NPS.

Plussat: Excellent hotel with very professional staff,good facilities, rooms,food

Plussat: Very good , cheerful and helpfull staff The variety of foods also are very fine

Miinukset: Holding our towels from the hotel to the beach The beach is farawy from the hotel that we should find our towels there For the pool it is fine to have our own with us but for the beach i think no

Plussat: Hospitality, food, beach, entertainment

Miinukset: The house keeping is not professional at all and A.C. was broken and they didn't manage how to fix it according to our request which was several times

Plussat: Great welcoming by nice smile and good drinks in lobby bar especially NOHA .. Front disc team are very helpful ( mr . Talaat ; HAMADA ) ..Sun flower Resturant staff especially Mostafa ; Swimming pool waiter ( Ahmad)

Miinukset: Room needs more Maintenance supervision ; We spent many hours Fixing AC ; looking for TV remote Batteries ؛ Safe in bed room was not adjustable ; took long time to fix it

Plussat: Everything was great from the staff , location, cleanliness.

Miinukset: Nothing

Plussat: Nothing at all, food was smelling badly especially turkey meals it is just disgusting, no room service !!!! If u feel hungry at night as the restaurants closes by 9 u have to wait till next day !!! Even getting ice to drink something in your room not available, the beach is 1km far from hotel and no golf carts u have to walk in a very hot sunny whether if u have small kids u will suffer, the photos on booking is deceiving the beach is not near at all. The manager is not a professional guy other wise he would look at these details more than looking for paper feedback from guests he need to put himself in the shoes of a gust. A small tip here the hotel security is to protect your guests and not to protect you keep this in mind"

Miinukset: Everything was a big waste for money, the first day we found a leprosy in the room and we waited for 20 min for someone to come and kill it, but no one shows we had to go to reception and when we tell the guy he said it is not harmful !!!!! What the heill r u saying !!!!!! Over security in the hotel and outside the hotel that makes u feel there is something wrong with the area, all pools and beach closes by 6 PM !!!!!!! Nothing to do till rest of night except drinking and watching tv, poor animation team, no nearby attractions to enjoy. It is not a good destination for group of friends visitors

Plussat: Excellent service staff take care about even little things Food was so delicious

Plussat: Every Thing Was Good Especially Animation Team

Miinukset: No Thing

Plussat: Everything is good, staff are professionals and friendly, food is delicious with wide range of varieties , room is tidy and clean, my family enjoyed the stay in this hotel.

Miinukset: Although the beach is clean and perfectly designed but some sharp stones caused trauma to my feet and injury to my daughter's left foot during swimming.

Plussat: All things was perfect specially entertainment and animation team

Plussat: Very good food, lots and lots of variety for every nationality Animation team are amazing Staff were great even under pressure and 100%occupancy Very clean hotel No mosquito, no flies, no insects Good for family with kids Very nice entertainment, no need to go out at night Day and night entertainment Very big pool Kids friendly All inclusive is very good (drinks and food)

Miinukset: The hotel is so big that u need 8-10mins from one point to another They need to add more outdoor showers

Plussat: Everything was really amazing, food quality and staff everyone was helpful and welcoming

Miinukset: The evening show could be better than that

Plussat: Staff are friendly food is tasty and big variety also the animation team are active

Miinukset: Guest reservation for pool and beach chairs

Plussat: Loved the beach, the pools, the aqua, the food and service, the entertainment programs day and night

Miinukset: Nothing would really love to come back tomorrow

Plussat: We loved the animation team...day activities. ..night shows Pools are clean and clear

Miinukset: The furniture is too old ..its even broken...the beds are not comfortable and not clean at all...no pool / beach or even lobby service The AC is a big problem on the lobby and the main restaurant...their were other things but i talked to everyone in charge before i leave

Plussat: Clean rooms & pool atmosphere

Miinukset: Food was not good all the time

Plussat: I like the animation team,, aqua , pool, food

Miinukset: Nothing

Plussat: Awesome place with very professional and friendly staff. Everything is amazing (Beach, Aqua, Pools, Animation team, food & Beverage)

Plussat: everything is there to help you enjoy your vacation to the max, thank you for the devoted hard working staff especially Mr Mostafa who was always there even when we got back home he checked that everything was fine and that we were satisfied, in fact we were really happy, a trusted place don't worry, would love to come back ;)

Miinukset: Nothing at all

Plussat: Staff, and facilities setup.... Food variety!

Miinukset: No free of charge medical service in case of emergency as per receptionist.

Plussat: Overall resort is outstanding Entertainment and animation team - thanks MR. Kimo Housekeeping Restaurant with a lot of variety Reception staff (Mr Mahmoud Yassien, Mr Said Ibrahim, Mr Ayman

Plussat: Nice staff and many activities

Miinukset: Internet is not good

Plussat: Aqua , restaurants and the beach

Miinukset: Nothing

Plussat: Beach .. animation team ..

Miinukset: The most annoying thing is that the behaviour of the staff.. expect as an egyptian u will not be serviced like the tourists or foreingers ..

Plussat: Staff responsiveness and cooperation were outstanding , variety and amount of the food and beverages were excellent, location and beach are excellent evening activities were amazing , the size of the room is large and perfectly fit for 3 guests

Miinukset: Room furniture, bathroom, beds and covers are old and do not meet the standard of 5 stars. The reuse of plastic disposable cups after quick washing for beverages on the beach bars were not healthy and could transmit infections.

Plussat: Everything was awesome. Please keep it up and never ever change

Miinukset: None

Plussat: Cleaning

Miinukset: Night life

Plussat: Although it was fully booked but you don’t feel it, clean very decent stuff, great hospitality.

Miinukset: Modern and clean

Plussat: The aqua park

Miinukset: The restaurant and the cleanliness, the Amaraya Restaurant wad a disaster in cleanliness and food Quality

Plussat: Aqua is amazing, animation team was good, quality of food is oK

Miinukset: Check in reps were unprofessional, wifi was a big issue, staff are not trained well

Plussat: Awesome ✌

Miinukset: None

Plussat: Aqua park only

Miinukset: Overpriced for a non seaside hotel Food was not good at all

Plussat: location. quality. staff. facilities. cleanness.

Miinukset: absolutely nothing

Plussat: Special thanks to manager of reservations Mr. Mohammad for his efforts in arranging my booking.

Plussat: The place and staff are amazing the aqua is amazing

Plussat: Probably the cleanest hotel we have ever stayed at, seriously. Staff and service were excellent, Always offering assistance or a nice cold drink.

Miinukset: A common problem for beachfront resorts, people waking up at 4am to put their towels on the chairs at the beach and leaving them there all day. Really inconsiderate and should be banned. The other thing with this facility is that the water park mentioned in the description and pictures is not part of the all inclusive, the hotel will give you a voucher for one free visit i think but after that it is quite expensive, somthing like $130 for a family of three.

Plussat: The Beach

Miinukset: Food , Room location

Plussat: I liked everything about this experience. The location is amazing, the staff is well-trained, friendly, and professional, and the service and facilities are excellent.

Miinukset: The hotel should enforce its policy of disallowing people to swim in the pool with their clothes on.

Plussat: As usual Jaz Makadina is the best vacation destination. Staff ia friendly and have the best service

Miinukset: The hotel needs to have more seating available at the beach and the night show. Its usually over crowded and impossible to find a good place to sit on the beach

Plussat: The beach is amazing, rooms are very nice and comfortable

Miinukset: The food was average

Plussat: Exhilarating atmosphere which show that team work do most effort in all sectors to make guests happy

Plussat: Everything from check in to check out especially Osama from front desk,food varieties, location,animation team ..all r great.

Miinukset: Nothing

Plussat: staff was very helpful and caring.. Clean comfortable room

Plussat: - the reefs are very close from the shore - the staff are very friendly - food and beverage are good - the place is kids friendly

Miinukset: As area of development i would say 1- bigger playing area for kids 2- give two cards for the room 3- have small glass boat dedicated for the hotel guests with shorter trip time 4- keep inside the room a guide for all available water activities 5- no need to limit the access to the aqua park to only one visit

Plussat: Everything is fabulous Staff Check in Rooms Food Pool Beach

Miinukset: The Night show can improve

Plussat: Staff is very cooperative and helpful Hotel Facilities were perfect Night shows Rooms are clean Level of the service Food quality

Miinukset: Gym is old and not suitable for 5 stars hotel Ac in the main restaurant is not working properly Food variety Access to Aqua world is only once

Plussat: It was very clean and cousin was amazing The staff was so friendly specially Mr Hassan And special thanks to Hotel Manager Mr. Manuel.

Miinukset: Nothing everything was perfect.

Plussat: Lovely room and view..so clean everywhere..friendly professional staff who mostly spoke English. Great choice of food , different everyday and of a good standard. Lovely golden sand beach and possible to snorkel over beautiful bits of coral reef ( if you know where to look)

Miinukset: Had mild food poisoning for three days, so could not eat much apart from bread and drink water during this period, annoying when everything is ‘free’. I think it was probably the salads or ice in the drinks as it was mild. Night time entertainment very disappointing, one dance show for 30 mins ( which was quite good) and then a terrible disco. Two other lovely bars but one full of smokers and the other one had sport on and hardly any seating and it was cold...it was such a beautiful room, such a waste. Outside heating ( fire pits?) definitely needed for early season it was so cold sitting outside and it would help enhance the atmosphere

Plussat: Amazing location, beautiful coral reefs within a hundred metres swim. Very polite and helpful staff. Great waiters. You don’t feel they are all about the tip. Beach bar cold towels are priceless on a hot day!! The park is spotless and beautiful! Nice welcome drinks, fast transfer of our bags to-from the room. Excellent drink service at the beach.

Miinukset: The only thing was that our room was next to the utility area. A lof of noise and loud shouting in the morning at around 7:30, which they immediately stopped when I called on the fourth day of our stay.

Plussat: Entertainment

Miinukset: Wifi

Plussat: Everything

Plussat: The food is excellent, the room was always clean, and the hotel beach is perfect.

Miinukset: The place is not safe for kids, there are stairs everywhere and alot of cactuses. The Aqua park is not inside the hotel as they market on their booking page, to go there you have to ride a bus for 15 min. They need to work on the entertainment show as well.

Plussat: Actually everything is great and the staff are very friendly

Miinukset: Lunch and dinner in main buffet is not that good

Miinukset: the room aircondition was not working well

Plussat: Everything was great, especially friendly staff & food & cleaningness. Very generous when it comes to food & beverage, food was tasty and a lot of varaities during my 5 nights stay.

Miinukset: Swiming pools were good, but need extra care with it's cleaness and to be more to match with the hotel capacity. Very few rooms with sea view.

Plussat: Staff are more than perfect, always smiling and willing to help, food is more than perfect with varieties and very good taste. The most i like is the smile on every face i meet

Plussat: The limited time for the aqua park

Miinukset: Every thing

Plussat: The place is very nicy and cozy. The staff are super amazing. All friendly, always smiling, doing there best and alwaya tring to help. The food is just lovely. The tase is delicious and the varities are great. I would like to thank every single person works in this place. I will definitely repeat it

Miinukset: Maybe the hotel needs to have more swimming pools. Aa mamlok pools are too crowded and we weren't able to use them.

Miinukset: Annoin palautetta, että ruokailussa pitää tarjoilussa huomata ensin tuoda juomat pöytään, jottei vasta ruokailun jälkeen ole juotavaa pöydässä. Henkilökuntaa oli riittävästi, mutta aika meni pöytien siivoukseen ja kattamiseen/ hieman tyhjään pyörimiseen.

Plussat: Aquabpark Room clean Freindly and helpfull staff Good animation team and programs Good food

Miinukset: Beach Beach is not suitable for diving

Plussat: the food was amazing in" main restaurant "the main "chef" was amazing

Miinukset: the hotel at first glance was so good and we were so excited to came to this place but this feeling just vanished after first day because: 1-the beach has not treatment to prevent little creatures just like Jelly fish which was over all the beach . 2-the stuff especially the one who has direct contact with guests their were not friendly at all . we faced 3 workers they are so rude ,shouldn't be in this hotel which conflict the rate it has on booking. these 3 people were 1-Ms.Doha at reception . 2-a waiter at Gamila restaurant "didn't remember his name unfortunately he was so rude . 3- ABD el AL this guy represent to me as supervisor of the aqua park and he was so rude to my child "8 years old". Overall i will never come back to this place anymore big dislike

Plussat: Facilities, restaurants, parties, food, and staff are great.

Miinukset: The beach is not good

Plussat: Ihana, ystävällinen ja avulias henkilökunta!! Resortti on todella iso ja siisti. Resortin alueella on tenniskentät, ratsastuskoulu, sukelluskoulu, muutama a la carte-ravintola, oma klinikkalääkäri, spa.. Resortin puutarha-alueet on hyvin hoidettuja ja kauniita. Hotellin sijainti on rauhallisella alueella, n. 15 km Hurghadan keskustasta/Marinasta ja 5 minuutin kävelymatkan päässä Senzo Mallista. Kaksi isoa allasaluetta, jonka lisäksi yksityinen ranta. Allasbaari oli iso plussa, hyvä valikoima juomia. Ainakaan meidän aikana ei ollut kilpailua siitä kuka saa aurinkotuolin, kuten joissakin hotelleissa. Altaalle pyyhkeitä haettassa on mahdollisuus saada ns. red flag, joka viestitti hotellialueella kierteleville tapahtumajärjestäjille/retkien/aktiviteettien myyjille, että heitä ei saa häiritä. Buffet-ravintolassa joka päivä paljon erilaisia vaihtoehtoja päivällisellä ja illallisella. Huone oli iso ja siisti, ilmainen tallelokero. Kokonaisuudessaan hotelli ylitti odotukset. Loistava hinta-laatusuhde. Tulemme ehdottomasti uudestaan!

Miinukset: Huoneet kaipaisivat jo pientä päivitystä ja lisäksi kunnon föönin..

Plussat: Food - Al a carte Resturant Mangolina restaurant & Gamila restaurant was AMAZZZZZING

Miinukset: i found much less booking rate for the same hotel trough traveling agent

Plussat: Very nice relaxed stay , staff , food quality , cleanliness , the sandy beach

Miinukset: The aqua area need a little improvement to be more joyful

Plussat: Excellent service. Very friendly and helpful staff. Clean beautiful capacious rooms Wonderful beach. Special needs ready

Plussat: Front desk team was excellent and very helpful especially Mr .Sherif and Tarek in reception team .

Miinukset: Quality of food is very bad

Plussat: The service is excellent Extremely friendly and helpful staff Clean beautiful capacious rooms Wonderful beach

Plussat: Excellent facility, the location is very nice, and the staff are very descent and supportive, the quality and variety of food is perfect, it worth every penny we have spent. The animation team is very good, the hotel will keep you busy with perfectly organized events, my family and I have enjoyed our stay, and for sure we will repeat it again.

Miinukset: It has a marvelous swimming pool, but unfortunately it closes 6:00 pm which is 1 hour before sunset...

Plussat: Excellent service Very friendly and helpful staff Clean beautiful capacious rooms Wonderful beach Special needs ready

Plussat: All of the staff very friendly cooperative, started from the reception till Mr. Zakaria the manager. True meaning of hospitality. Facilities and activities very good. We enjoyed our vacation so much.

Plussat: Everything

Miinukset: Nothing

Plussat: Kokonaisuus oli loistava, kaikinpuolin erinnomainen hotelli.

Miinukset: Hotellin rannalla ei ollut korallia, ranta on rakennettu.

Plussat: The staff are all very friendly and helpful. The rooms are very clean, beautiful and capacious. The beach is wonderful .

Plussat: Cleanliness and hospitality

Miinukset: Nothing

Plussat: Good value for money, I booked the junior suite and it was big, sea view is beautiful, if you like privacy, avoid ground floor. The reception team was very nice, enabled us an early check in. The lagoon is very safe, bit salty but suitable for swimming, big pool with special area for kids and adults. Animation team is very nice and there is always many activities to be done. Nice buffet with many varieties, would advise to have the full board or all inclusive option, half board is not allowing you to have drinks during dinner. Finally they have great guest relation, everyday they call checking everything is alright. Strongly recommended.

Plussat: Everything is great it was a fabulous experience.

Miinukset: The Hotel is amazing but more guidance to new visitors is a must

Plussat: Every thing especially MR. Yasser From Reception he was so helpful and gentle

Miinukset: Nothing

Plussat: Everything The pool ,the beach ...the night life The hotel's staff really very professional always smile and helpfull Thx white beach for this amazing vacarion We were 3 rooms wuth childrens

Plussat: Great place for kids ,stuff are very friendly

Plussat: Great safe water parks for the kids. Amazing NYE party,

Miinukset: The wifi had to reconnect each second. Food was average & it was so busy that it felt like cattle moving about. Very expensive resort

Plussat: The New Years party was great. This is a family friendly hotel. Our kids loved the kids club & water park with heated pools

Miinukset: It is very expensive and the food is mass prepared buffet and very average. The all included package gives terrible wine but good cocktails

Plussat: Everything Coffee can be of better quality

Miinukset: None

Plussat: Location is amazing and the Red Sea water is magical

Plussat: Fantastic holidays. Very proud to have such a resort in our country, Egypt. Excellent food, very polite and helpful staff. Clean swimming pools and beautiful beach. Great aqua for the kids. Very safe. Excellent entertainment program. You can play football, volleyball, TableTennis and chess on grounds. Beach very close so you can easily alternate between beach and swimming pools.

Miinukset: Kids would have liked having more mini golf sticks and balls so they don’t have to wait too long to get to play

Plussat: Very good hospitality, warm, excellent staff, pools, Aqua, food

Miinukset: Nothing

Plussat: It was really a LOVE STORY FROM ALF LEILA WA LEILA. I'd like to thank G.M. Ayman Ania and whole staff of the great welcoming and service that gives honorable image of Egypt and it's my lovely to repeat my visit again and again..

Miinukset: NOTHING TO SAY

Plussat: I would love to thank waseem for providing me a room as requested with much of green view...room is very bid very clean and well served ....food is not comparable to any kind of hotels out there.....i broke my diet cause it was delecious but I made it up after at the well set gym there....i really loved the gym.......staff is very nice and professional ......guys I enjoyed my stay

Miinukset: It was too good ... I felt my that my vacation passed so fast

Plussat: The place is really cozy, clean and the food was very delicious. The staff is really amazing and very friendly. Through all my travels, this is one of the best places I’ve been to...

Miinukset: The only thing is that the beach was far from the hotel .

Plussat: Staff was very professional and fully willing to meet the needs of the guest. The quality of food was excellent, the variety too. The facility was very clean and in top condition.

Miinukset: A bit more of entertainment in the evening would be necessary as the hotel is a bit far from any kind of action.

Plussat: Pool is relaxing and the service is good

Miinukset: Pillows not comfortable and food not so good

Plussat: The staff was very sweet and showed a lot of hospitality

Plussat: I like every thing of this hotel I will visit hotel every holiday because of the best of every thing

Miinukset: No many varieties of food

Plussat: The staff were extremely friendly and attentive to requests, comments and overall service requirements.

Miinukset: The food freshness wasn't at the level expected from a 5 Star Hotel. The Desserts sections wasn't fresh during the whole trip.

Plussat: Great team and service Also the food was very nice

Miinukset: We know that it's an adult hotel so you are trying to make it quite as much as you can .. But we suggest to make any kind of acticvities at night like we had seen in other adult hotels because it was too much quite that we sat in the rooms most of nights as there is nothing to do or hear

Plussat: Hotel was clean, quite and well maintained. Food quality is excellent.

Miinukset: Difference in treatment between Egyptians and foreigners. Which is obvious in many ways specially in the restaurant.

Plussat: Food was very well prepared and presented. The variety was amazing. The room was very clean, and attention to detail was on point.

Miinukset: Alcoholic beverages should be more accessible.

Plussat: Simply beautiful

Miinukset: More night activities needed

Plussat: Great stay at the hotel ,great staff,very good breakfast and amazing mood

Miinukset: No defined program ,they need more activities

Plussat: Service is one of the best we have seen anywhere in the world. Staff are attentive and friendly and always exceed expectations. The suites are luxurious and very spacious with a v practical dressing room. Housekeeping is impeccable. breakfast buffet leaves nothing to desire especially that it is complemented by daily gourmet à la carte items (included in BB price), restaurant staff get you what you need before you even ask for it (thank you Mariam). Front desk staff couldn't be more courteous (and super friendly with your kids). The library is a haven for book worms both in books variety, serenity and view. Pool and beach staff gets you cold water bottles, cold towels, colds drinks and fresh cut watermelon, etc (all free of charge)

Miinukset: The small strip of sandy beach is at the far end of the hotel, and it's not the best sandy beach you can find on the red sea, yet the jetty access is very neat and the service there as well is v good and snorkeling is super nice with all kinds of fish and clear water. The pool is definitely in need of an overhaul, but as we were told by staff the hotel is always busy making it difficult to close the pool for a renovation. The sunbathing backyards of the suites are nice and spacious but if the walls were slightly higher would make for more privacy otherwise it defeats the purpose. Pillows are too soft. One last comment for VERY long term consideration, if there was a way for beds in the sea view suites to be also facing the sea that would be a killer.

Plussat: Everything

Miinukset: Nothing

Plussat: Amazing staff ... they go out of their way to make u feel comfortable. I forgot a bag of dirty laundry in the room while checking out. The called me and informed me of the missing items and had them cleaned and shipped 500km to my house at the hotel expense. The facility itself is amazing could not recommend this hotel strongly enough ... Thanx a lot :)

Plussat: The Oberoi set a new standard for service for us. We picked this hotel for our honeymoon and it surpassed all expectations. Food was spectacular, the Indian restaurant was truly magical; vibe, taste, portions, setting all right on point. The room was so much better than what we saw in pictures; spotless, all the amenities you would need and more, and its the little things that really made it super special (in room entertainment menu, popcorn, wide variety of pillows, the sunken bathtub and of course, the private pool. Most hotels share similarities, but what really stood out was the staff and their training, you could tell this property cared for their staff and in turn they care so much for their guests. I even got a call after I left from the housekeeping manager telling me they will ship an item I forgot to my home on the other side of the country in one day!

Miinukset: On our fourth day the standing shower's drain was giving off a bad smell, they fixed in while we were out for a few hours. We were there on peak season so occupancy was in the high 80s and the golf car (buggies) would take some time to get to you.

Plussat: I liked the fact that the staff is very friendly and very professional

Miinukset: The sea is not good for swimming, full of jelly fish and rocks and coral So basically you can't swim Also they allow people to swim with their clothes!! Which is not a good thing and not hygienic

Plussat: - The service is second to none in Egypt. - The Grand Suite with Private Pool. - The architecture, design, colors and landscape.

Miinukset: It's not easy to book the room in mind because of availability and the price is little high. I can't say over priced but it's high.

Plussat: The restaurant was excellent and the food was very tasty also all staff was so friendly

Miinukset: The late check in

Plussat: Landscape

Miinukset: food is terrible Under staffed

Plussat: Location amazing and pool area

Miinukset: 1) Reception process flow : The staffs were friendly but the Hotel should change the check in flow , takes more than 1 hour to complete a check in .. No makes sense it .. Also you need populate your data again in check in manually ,that takes a long time .. Small hotel already have these information ready and you just need to validate it and sign off .. 2) Transfers to the airport - Local taxi really bad service and ridiculous price for tourist ( 3 km hotel to the airport) .. The hotel could have a own transfer already included in the price if you stay more than 5 days ( normal procedures deployed in others resorts

Plussat: Every thing except animation team

Miinukset: Animation team need to be active

Plussat: Friendly staff Good variety of food Cleanliness if the place Kids areas are very safe

Miinukset: The animation team was very unpleasant The night show was far away from the rest if the hotel , the program was not previously announced for all the guests , no kids programs or dancing shows or face paintings

Plussat: Room was nice and clean. Staff was polite & helpful

Miinukset: Need more food variety

Plussat: Everything

Plussat: Great hospitality, friendly staff , clean and luxurious . The staff are extremely professional with an amazing smile all the time. those guys know exactly how to pamper the guest. worth every penny you may and maybe more. definitely will visit again.

Miinukset: Nothing

Plussat: As a hotel it is 10/10 rooms are clean, comfortable and wide the best thing is the pool it's very large 135cm. All through it's length

Miinukset: The beach is clean but shallow for swimming so you will better use the pool not the beach. If you prefer a deeper beach it's not here. There was some construction issues on the roof just above my room which should have been planned by the staff before offering me the room it was very very noisy all over my stay during day time they tried offering another room but I was one day from leaving when they did so I refused. I lost the opportunity to check their restaurants because my son didn't have formal trousers for dinner as the dress code required. Otherwise it's a 5 star hotel indeed.

Plussat: The nice territory, private beach, snorkelling possible right at the beach (few cute coral reefs)!!!

Miinukset: I was charged twice more via booking.com compared to the prices on site and for that price it was definitely not worthy, I did not really like the food as well

Plussat: Beach Animation team Dance shows

Miinukset: Nothing

Plussat: Everything is excellent!

Miinukset: The wifi internet was slow. The bathroom in our room smelled bad most of the time. The bathroom in general needs to be renewed!

Plussat: Everything

Miinukset: The prices is high

Plussat: Everything

Miinukset: Price is high

Plussat: Every thing is perfect

Miinukset: Nothing

Plussat: Good location Nice lagoon

Miinukset: We were waiting for check in for 3 hours. And hotel toke all amount of money in checkin. It’s first hotel that ask about payments in 1 day. We paid usually in check out. Food quality was not that good , а food & beverage needs a lot of improvements. -There no fresh juice, not good coffe, not good tea,no real Ice Cream ! Some waiters were very rude and nervous. Bathroom are old and the toiletries are very low quality The price was very high!!! It was not enough entertainment for the kids, just minidisco. Really, I don’t understand why a lot of good reviews... there are more good hotel in Hurghada

Plussat: I liked how they care on keeping clean environment, food was fabulous,

Miinukset: price was high, not enough entertainment for the kids.

Plussat: Everything

Miinukset: The prices is high

Plussat: Everything

Miinukset: Nothing

Plussat: All thing

Plussat: Food was amazing

Miinukset: Nothing

Plussat: food variety, restaurants, I liked that they provide late breakfast and late dinner, pools, beach, staff and everything, it was just an amazing stay.

Miinukset: Nothing

Plussat: Friendly Staffs, Clean Pools & Beach, Variety Of restaurants, Room Facilities.

Miinukset: Poor WiFi but you can overcome this by subscribing in internet package with any local service provider.

Plussat: The facilities.

Miinukset: The Room

Plussat: Everything has exceeded our expectations, everything the place was magnificent, rooms, facilities, food variety and the number of restaurants, the swimming pools and its activities, gardens and the palms, the water park, staff was really friendly and willing to help, design of the hotel itself like palace, the beach places was so nice also and many much things to mention.

Plussat: Food was excellent. Pools were amazing.

Miinukset: Check in was extremely slow. Booked a room for two. were supplied two single beds and told to rearrange the room and push beds together to make it a double. No help or even a offer to help. Shower drain was blocked on the first day. After calling reception it was fixed within a few hours. Fridge was hot. Called reception and nothing was done. After checking hotel cost receipts I found they had taken the deposit twice. After much explaining they finally understood and corrected there mistake.

Plussat: Other than food the hotel is really amazing and u will not get bored .. Special thanks to all the staff who are doing all they can to help

Miinukset: The food and beverages needs to be more tasty and better quality

Plussat: kids pool is overseed by lifeguard pretty well, fish cookings from the chiefs are nice and tasty, volleyball is normally good but only one field(up to 6 teams in a raw), kids mini disco is nice, shows are pretty well done, baby room animators work well with kids esp. Vika(Viktoria), unfortunately romm works only 4h/day

Miinukset: overall service level is medium, some staff is not smiling at all, wifi disconnects on a daily basis and does not work for skype calls properly, rooms are not that clean as it can be, sea can not be entered directly but only via buoy/ponton darts and ping-pong equipment is too old(rockets, dart shifts)

Plussat: Resort is wonderful! Everything was great!

Miinukset: Not good for diving.

Plussat: Best beach everrrrr.. Z greteast staff specially wael, hossam, reda and best of all shebl that did his best to satisfy all our needs without even asking... Tasty food with lots of varieties ..many restaurants.. Z Asian one is a must try.. Great night entertainment with live singing and dancing by z sea.. Would definitly go there again and again

Miinukset: Nothing everything was perfect

Plussat: Amazing activities, very helpful stuff except two or one who were not professional enough. Regarding location it is about 19 to 21 mins to AlMamsha . Regarding Animation team , one of the best animation teams i have ever seen. Food was amazing.

Miinukset: One or two non professional staff. First day the dinner was not good but after that it was really amazing.

Plussat: Hotellialue oli melko suuri ja ranta-alueissa oli suorastaan valinnan varaa. Huone oli ok ja kasvissyöjäkin sai paikassa mahansa täyteen. Henkikökunta oli ystävällistä ja avuliasta, mukava viikko kaiken kaikkiaan!

Miinukset: Huone olisi voinut olla hieman siistimpi tai viimeistellympi.

Plussat: 1. Love the fact that this is an adults only resort. There are no little children running around. The vibe was chill and relaxing. 2. The multiple restaurants at the resort offer a ride range of menu options from burgers and pizza to sea food and Egyptian. It is also a fantastic value that all of this is free and included with the price of the room. The all you can eat buffet is always a great option also. 3. The all inclusive free bottomless alcohol beverages and cocktails was also fantastic! This was again an amazing value included with the fee of the room. 4. The room and resort grounds were kept clean and on top top shape. There were members of the ground crew alway cleaning something. The beaches and water were beautiful and all Instagram worthy. 5. I thought It was great that the resort organized events at the resort every day(in the afternoon and again at night). Events like karaoke, Ms Meraki pageant, splash pool party and hip hop highway were my favorites. 7. The resort had a variety of different shops and vendors selling everything from high end sun glasses to local souvenirs. The resort also have vendors offering local excursions like scuba diving, four wheel ATV’s, and wind surfing. The heigh light of my trip was scuba diving in the Red Sea. 8. Wael and Hossam at the reception desk were extremely helpful and tentative to all my needs and questions. 9. WiFi was actually really good here, I was able to download a full movie and audio book in about 3 hours.

Miinukset: 1. Guys at the dive shop were super aggressive in trying to get me to go scuba diving. 2. The beer and liquor selection throughout the entire resort was only Egyptian. I would prefer a larger assortment/variety of alcohol beverages, even if I have to pay a little extra. I love my American whiskeys. 3. Room service can be improved on. The day of checkout, one of the maids knocked on my door and woke me up at 0900 and ask me what time I was going to leave.......I told him check out was at noon, and he looked aggravated as if I was inconveniencing him.

Plussat: Everything else, the food availability and quality, the staff attitude, the activities done by the animation team, the facilities of other activities at the hotel

Miinukset: The hotel is beside the public beach, so there's one side of the sea that's not private.

Plussat: I arrived to te htel and was welcomed with profissional team members , reception team is amazing, welcome drink and cold towels were offered. Ceck in was smooth, any request got done. Also the honeymoon treatment was great. The check out was very nice, we were offered to come back and we will. Thanks to victor from the resturant Thanks to front desk gerges who was lookinv after us very well. Food is perfext , service is good. I will come again. Highly recommended.

Miinukset: Nothing

Plussat: Stuff are extremely friendly, many varieties in food, I will highly recommend for couples...

Plussat: We loved that everything was new,clean and adapted for youn people. Staff was amazing and the beach was clean every morning!

Miinukset: Wi-fi is not great in all parts of the resort but other than that there are no complaints

Plussat: Mahtava hotelli upeilla puitteilla! Ei mitään valitettavaa. Wifi toimi kaikkialla loistavasti, ruokailu oli monipuolista, cocktailit hyviä, henkilökunta aivan erinomaista jne. Everything was perfect! I would recommend this hotel for everybody. Thank you!

Plussat: Everything was perfect, but I thought that the room was bigger.

Miinukset: Everything was perfect.

Plussat: Fe hanak fel reciption mr Reda ragal gada3 we zo2 awi el sara7a el stuff kolo tamam gedan gedan ya3ni eli fel mat3m 2a2l shewia

Miinukset: Food is not as expected Outherwise all is great Stuff is so good

Plussat: professional and very Friendly staff

Miinukset: Semi long Distance to beach

Plussat: Everything is outstanding. Staff Food Activities Cleanliness Shows Pools Atmosphere Etc.

Miinukset: 1. Wi-Fi sucks. 2. Gym and spa are for extra chares. The hote is considered a 5-star hotel, where such amenities are standard. Additionally, the hotel prices are high. Moreover, it's all-inclusive. So, if the hotel is really eager for the extre couple bucks, just add them to the price and don't bother the guest. 3. No sea water games.

Plussat: The entertainment all day long was more than just fun

Miinukset: Food was very ordinary. Me & my wife we’re not impressed or let’s say we were waiting for something different

Plussat: Every things good expect animation

Miinukset: Animation

Plussat: The hotel provides great service everywhere, whether you're in your room, by the beach or in the pool, you'll always find what you're looking for, joy, peace, and fun.

Miinukset: Great srevice, but value for money isn't the best, some services like shuttle from hotel to downtown Hurghada will cost extra money (some hotels do it for free), and that extra money is higher for Egyptians! (EGP 140 per person for Egyptians, EUR 6 for others)! Also the shuttle bus will drop you by the beach, not in front of the hotel reception, but the same bus picks up other guests from other hotels too, and will drop them right in front of reception door! Finally, prices is high compared to most other hotels in Hurghada providing the same service to Egyptians. Prices should be less for Egyptians and specially Muslims (in all inclusive) since we won't use alcohol.

Plussat: Without exaggeration it is the best hotel in Hurghada ❤️

Miinukset: .

Plussat: The stuff are very frindly Thanks for chef Ahmed Abdallah And chef Saker And all stuff

Miinukset: Nothing

Plussat: Food was good ,beach was good and most of the employees there are very friendly

Plussat: The location, The kids pool and the beach

Miinukset: Nothing

Plussat: Front office staff are stars and remembered us as we are regularly staying in the pickalpatros hotels, Chef Yasser at the Italian restaurant is the best, pools attendens are always there when you need them, f&b team are nice and polite.

Plussat: Clean comfy rooms. Water park was amazing Staff where great

Miinukset: Only thing I can say is the food wasn't great well presented but not much variety. The drinks were not good at all.

Plussat: Staff was friendly and professional food was great wnd diversifisble animatoion team was not bad night shows was great edpecially foam party awesome

Miinukset: No heated pool the beach is far from hotel

Plussat: Fantastic reception Staff, especially Mohamed

Plussat: I really like the idea that we have the availability to access two another hotels with many different pools and aqua. Also I need to thanks Mr Ahmed Barakat for this help in every small details, he really have the talented to let you need to came back to the hotel. Many thanks Mr Ahmed. I recommend any one to ask for him.

Miinukset: I don't have.

Miinukset: The food quality is so low

Plussat: The hotel was clean and pools and animation team were excellent and the service by most of the staff especially in the restaurant was super.

Miinukset: At the reception the team were not that friendly and acting busy, I felt that they were not welcoming Egyptians at the premises. The night events were done at an upper floor which is not equipped with an elevator for elderly people as I had my mother, so we couldn't leave her alone. The room was clean but we had a water leakage in bathroom that was fixed upon calling room service.

Plussat: Everything

Miinukset: Nothing

Plussat: Every thing is perfect. Rooms are very comfy, clean & wide. Many pools & a big aquapark with different slides. Kids activities are many & every day. Mr. Ahmed barakat in the front office was very very kind & helpful always cheerful. The resturants are all very good with excellent food quality. Mr. Ahmed hasan the main restaurant manager was a gentleman & hardworking day & evening observing every detail.

Miinukset: Nothing

Plussat: Everything is perfect ..amazing hotel ...several amazing pools...great aqua (both kids and adults) Staff was very friendly ,they really do care about their guest specially Mr. Ahmed Wahdan who was very helpful and very hospital. the place is family friendly and each member will be amused.The all inclusive is perfect and well equipped

Miinukset: nothing

Plussat: Great

Miinukset: Nothing

Plussat: Whether you’re a new or old couple, you should head to Sunrise Romance Resort!! People there are paying attention to every single detail to provide you a romantic, joyful atmosphere. I told the hotel before arriving that it was my husband’s birthday celebration, so they upgraded our swim-up room to a swim-up suite with jacuzzi. On the first day, there was welcome fruits. At the beach, they pass around guests with water, juice, desserts and fruits.. it’s for everyone!! One morning, it was written in the beach sand ”good morning to everyone”. Can’t tell enough how generous and welcoming those people are, and how relaxing and healthy the atmosphere is.. Thank You, Sunrise Romance Resort!

Miinukset: Nothing of course

Plussat: Clean, comfortable, friendly staff, excellent service, amazing food

Miinukset: Nothing

Plussat: Everything was perfect,, everyone there want to make your vacation perfect, staff very helpful, view is awesome, room is very good ,, food quality is great,, everything is perfect.

Plussat: Wow where do i start.. the service and professionalism at this resort is absolutely amazing nothing was too much trouble for the staff they where so upbeat and happy. The resort manager Hassan was fantastic we had a slight concern regarding room service and a chair in our room and he upgraded us to the new building with a jacuzzi room. He was such a gentleman and really wanted to make sure our stay was unforgettable and of course it was. The drink service throughout the resort was on point a big thanks to Mohammed who served us efficiently and politely throughout our stay especially in the sports bar and the outdoor area at night. The hookah man was ace we had one every night he was very helpful and polite. The resort was clean and most definitely a five star. The asian and indian and italian were fabulous absolute perfection. Mamoud served us in the asian restaurant his service was outstanding especially on our last meal which was our anniversary meal they presented us with a cake which was delicious and very thoughtful. The beach and pool area was very clean and pool side service was great. The rooms are beautiful and the views are impeccable. We attended the spa during our stay and muriam and Mohammed really gave us an amazing experience. Also a big shout out to mansai such an amazing and friendly guy whenever he saw us he would stop and chat. Overall we highly enjoyed our 7 day stay at your amazing resort and will definitely be returning in the near future. Thank you so much for an unforgettable experience.

Plussat: Very neat and clean, room size is spacious, staff are friendly and helpful. Food was really delicious.

Plussat: everything, the place is quiet, royal and professional, the restaurant service is extraordinary the room is very clean, well arranged, toiletries is very good, also the staff is the best in helping and welcoming, Thanks Sunrise Romance

Plussat: Staff were very friendly Room was cozy Live bands were great : in one day we had the Tanura guy and belly dancer Shisha was good Food was good and diverse as well Full include option is the best

Miinukset: - Wifi connection was poor. - Some delay in house keeping responses: they had limited no of Iron and boards! - Reservation of the Italian resturant was fully booked since we arrived till the checkout. The hotel has to figure out a way to ensure each room has equal opportunity to try each restaurant at least once! Luckily the main resturant was good and diverse.

Plussat: The location, the beach is incredible. The staff are very helpful and welcoming specially Emad at the front disk. The room is spacious and clean

Miinukset: Nothing. All is perfect

Plussat: It was very quiet and stress relieving, staff was really good , food was very good and musical shows were good

Plussat: Everything its actually the best hotel and best staff in town i swear

Miinukset: Nothing everything was beyond our expectations

Plussat: Friendly staff Animation Food quality and variety View from rooms

Miinukset: Elevator needs renovation

Plussat: Shehab the receptionist was very friendly & helpful. He did his best to make our honeymoon stay a magnificient one as he offered us a very special room with a perfect sea view. The food was amazing. The night shows are interesting.

Miinukset: Wifi service isn't working well. It disconnects a lot.

Plussat: Activities ..food ..view I would like to thank Mr Ahmed reservation manager in cairo who was concerned about solving a tiny problem with out credit cards payment ..thx for the commitment all of sunrise team

Miinukset: Nothing

Plussat: Good Hotel Best Price all includes; staff exceptional, never meet kind staff

Plussat: It is a fantastic hotel I like everything Starting from nice clean room with fantastic sea view ,excellent food and drinks ,nice beach with clear water,receptional cooperative staff and management it actually my 2nd home whenever I think of hurghada I remember my memories in sunrise holidays I would like to thank everybody starting from Mr hassan GM ,Mr Mahmoud front off.manager,Mr rafik food and beverage manager ,chief Ashraf, chief hisham ,Mr Farage and all the staff

Miinukset: Nothing all is perfect you will feel family whenever you go to sunrise holidays

Plussat: It is super clean Excellent staff member Special delicious many types of food

Plussat: 99 percent of the things.

Miinukset: My room had an exclent view but hot. Anmations were more interested in Europeans than Egyptians..lefts are slow and hot.you have to extend the food and liqur to 24 hours..disco should be taken care with a live band daily till at least 3am.

Plussat: hyvä

Plussat: excellent

Miinukset: the tv could be better

Plussat: Room view ,the beach,the food and drinks,the animation and very helpful staff and management

Miinukset: All is perfect very nice hotels with very cooperative staff and management

Plussat: Ruoka hyvää. Huone vaihdon jälken siisti ja viihtyisä.

Miinukset: Ruokasali liian iso ja meteli kova. Hotelli liian iso meidän tottumuksiin.

Plussat: Resturants were amazing .. i like all meals

Miinukset: The Outside visitors in aqua .. they didnt allow us to enjoy in the aqua

Plussat: Best value for money. Staff very helpful. All inclusive variety of restaurants . The slides are great. Best to go there in oct, nov, dec not many egyptian families so its more quite.

Plussat: The whole staff was great, helpful and im proud to have this unique Egyptian staff in my country.

Miinukset: Aqua park was overloaded with the out visitors making day use in the hotel which really affects enjoying the aqua park and pool area. There should be a limit to the number of visitors especially in the weekends.

Plussat: Food varieties Aqua park

Miinukset: Beach

Plussat: Aqua was good

Miinukset: Food was average or sometimes below average and hygiene of restaurant wasn’t good also room are old with limited bath supplies

Plussat: I did not like any thing

Miinukset: They inforced me to pay extra money 3400 EGP They said there is a difference from online kaya site than hotel.beds. so bad experience really My number 00966564095047

Plussat: The aqua

Miinukset: Cleanness

Plussat: Aqua, food, rooms are clean and big, staff are friendly

Miinukset: WiFi is very weak Car parking is far away No beach however a shuttle is available

Plussat: Animations and activities

Miinukset: Food .. little cleaning .. not recommended for little kids less than 5 years. So expensive for no reason

Plussat: The stuff is friendly & helpful, food is good, room is big & clean

Plussat: Everything were amazing .. resturants , rooms , pools and stuff

Miinukset: I didnt like the outside visitors in aqua .. they didnt allow us to enjoy

Plussat: The park and hotel activities

Miinukset: Pillows are little bit hard