Etsi halvat lennot: Indonesia AirAsia X

Very poor service.

Plussat: Flight is cheap comparatively.

Miinukset: There was long wait after boarding, uncomfortable, no entertainment in long flight, everything is chargeable, even for water they charge a lot. If u buy anything in flight u get currency of different country which is not usable. Very bad service.

Even cattle in transport get treated better than this

Plussat: The plane stayed in the air when it was supposed to.

Miinukset: The airline makes you pay for water - when you're stuck on a four-hour flight, that's simply inhuman. My companion and I weren't seated together, but fortunately it wasn't a full flight and we could be moved around. Everything looks cruddy, dingy and old. Recorded announcements threatened us with dire consequences if we stole the life vests or broke any laws or assaulted the crew. It was a dismal experience (and this was the better of our two flights on Air Asia, the other was awful).

Changing return schedule with last minute service bad service

Plussat: Nothing

Miinukset: Bad service , not friendly and change schedule with last minute. The last time I'll take this plane

Miinukset: Very tight seats Late departure and no announcement or notification from airline staff

I have not taken the flight yet

Plussat: I would like to take my flight in time, i wasted all day in the airport yesterday, and the last night they told me that i was not going to fly. Currently i am in the airport and the people in air asia gave diferent information, my flight was at 7:30 am, and it change again at 9:30 am. I am very angry, I will never take another flight with air asia.

Miinukset: Everything

Cancelled flight

Miinukset: My flight was cancelled. I booked it several months in advance and it was cancelled one month before my trip. I had to find a flight elsewhere at nearly double the price or spend all day flying from Sydney to Malaysia then finally to Bali. I would not recommend this airline. It also took several months to get my refund and the only responses I received were from their twitter account.