Hawthorn Suites By Wyndham Jacksonville

OK Experience

Price and location were good and the room seemed clean.

Although a non-smoking room you could still smell some smoke from violators. The cleaning person forgot to leave hand/bath soap. The pillows were really small - weird huh? I could hear the neighbor conversations thru the wall even though they really weren't talking all that loud. You get what you pay for and this place met my basic needs. If you are looking for more than very basic it may not be your best option.

Attractive suite that's deceiving

Large roomy suite with living area and complete kitchen, and bath suite. Good varied breakfast with eggs, French toast, sausage, MYO waffles, plus regular continental breakfast items.

Walls seemed thin, as noise from adjoining rooms above and next to us was very evident, as well as noise from outside. Not enough towels. Closet door broken. Smoky odor in suite, and odd odor in closet that made it unusable. Unusable TV remote.

No keys

The size of the rooms

We never had room keys because the key machine wasn't working. They had to let us into the room. Lights and other electronics were unplugged so we had to use the flashlight on our phone to find the plugs and plug them in. Didn't feel clean or taken care of.

Had a question about the lights in the room another gentleman answer the phone from the guy that checked me in and one to argue with me about me checking in yet he said I hadn't checked in yet anyone to ask me who it was that check me in it's not my responsibility to no this and he was very rude