Cypress House Hotel

The location is fantastic, there is an ok pool, the breakfast was ok and the happy hour was a nice touch.

Beyond the front office, everything was a little run down and in need of some maintenance. The bed was a little soft, the bathroom a little unfinished and the a/c unit in our room was antique and made so much noise you couldn’t sleep but without it, it was also impossible to sleep in the heat and humidity. You could even hear the a/c from the room above...they really are that loud! It’s a hot climate, and on day 2 we had a large cockroach that we needed to deal with. Perhaps we were unlucky that it rained and we were on the ground floor, but at 5 am on day 3 I was awake to turn on the a/c again and spotted another enormous roach on the ceiling. Sleep over for the night, and with 2 more little visitors scurrying under the bed, we showered, packed and checked out at 7 am. I can’t imagine many tourists check out of Key West at 7am on a Saturday morning but the guy at reception didn’t seem surprised, didn’t question why and didn’t ask how our stay was! This seems to reflect the overall care, attention and attitude at this property and next time in Key West we’ll be staying elsewhere!

Perfectly located, close to the Main Street and close to the port . You can reach restaurant , shops and attractions by walk . Staff really nice and friendly . Big dimension of the room.

The building was old , breakfast was poor and without anyone of the staff. The swimming pool without / poor maintenance . The room was FULL OF ANTS , everywhere , inside bathroom, on the sink, and on the bed . Also inside our bags .