La Quinta Inn & Suites by Wyndham Lake Charles Casino Area

Location

Bedsheets had stains on them, wires were hanging out of the A/C unit, tub was filthy, no one answers the front desk phone, room was warm even with A/C set to its lowest temperature

It was close to the casinos

We had issues about the air conditioning. It wasn't blowing that cold. The employee came in, unplugged it and said she was calling maintenance who never showed up that night nor the next day. I have stayed here numerous times and never this bad.

There were at least 4 dogs staying in the hotel during our two day visit. The place smelled like wet dog. The walls were so thin we could hear everything in the hall and rooms around ours. The floors felt dirty, we had to keep our shoes on at all times.

The hotel is located in a area with easy freeway access and good places to eat out.

We noticed the hallways were not vacuumed and the room should have been cleaned better. The person that cleaned out room the day we checked in was terminated that same day. The Front desk made an error on our bill but corrected once presented to them.

Only the location.

Got there eat 3:30 when checkin was at 3. I was told they needed another hour because my room was not clean. This was upsetting because I had just driven 3 hours.The hotel room was dirty and the bathroom was even worse. I will NEVER stay here again!!!