Hotel Vip Executive Diplomatico

Hyvä

lokak. 2018

6,3

Could be cleaner, room temperature super hot with an open window, noisy, bed not really comfortable.
Hyvä

lokak. 2018

6,7

Location

Parking, we selected the hotel because of the parking facility, but wasnt possible. Hotel said that booking.com still need to change that from the site.
Erinomainen

lokak. 2018

8,8

Breakfast was very good. room very pleasant.

Nothing
Erinomainen

syysk. 2018

8,3

Too much noise
Hyvä

syysk. 2018

7,5

Room was clean and spacious. Well situated

The staff is not very smiling and welcoming. Breakfast was not Worth it
Hyvä

syysk. 2018

7,1

Nice location. Friendly staff. Really good service.

On the first night we had ants in the room. The wireless connection was really bad.
Erinomainen

syysk. 2018

9,6

Location, extremely large bad, good breakfast, amability of staff

Small room
Erinomainen

elok. 2018

10,0

Location is great, knowledgeable and great staff, 24 h reception and classy interior. A small welcome room on the hotel room, a landline phone and coffee/tea set on the room are big plus.

Internet is very slow on the bedroom. But on the small room before the bedroom it is great. It would be helpful if there are chairs there to sit down. I guess that room used to be a mini guest room.
Erinomainen

elok. 2018

10,0

Best staff ever! Cozy rooms and very helpfull team! Thanks!
Erinomainen

elok. 2018

10,0

The front desk staff was excellent. Nono Rui Francisco Alex and the ladies were great. Rita at the bar was wonderful!

The towels and curtains had holes. There wasn’t a temperature control remote in the room. No restaurant on property.
Erinomainen

heinäk. 2018

9,6

Very nice view, comfortable beds, nice personal! Located into a very nice square, Marques do Pombal, near to a metro station. I would recommend this place!
Erinomainen

heinäk. 2018

9,6

1) Clean, bed comfort. 2) Friendly staff.

1)The shower bathroom has low, low pressure. 2)The Wi-Fi does not reach entiire room.
OK

heinäk. 2018

5,8

Hotel is designed for the local people only. No tv for us
Hyvä

kesäk. 2018

6,7

Nice people, incredible. Good breakfast. Nice bed. Very good location.

Old furniture, old bathroom, if you are staying at 9th floor there is no pression of the water. Smells old.
Erinomainen

kesäk. 2018

10,0

Very pleased with location and the room was clean and comfortable. Breakfast was very nice also.

Rooms are generally smaller in Europe.
Hyvä

kesäk. 2018

7,1

Nice bed

A bathroom of late 70s
Erinomainen

kesäk. 2018

8,3

Attentive staff, great breakfast.

Our first night was ruined by noisy guests in the next room. However, the hotel moved us immediately, as soon as they were made aware of the problem. A laundry service is offered, as opposed to irons...
Keskinkertainen

kesäk. 2018

3,8

It was the worst stay in the hotel of my life. The localization is nice, close to Metro and the bed was comfortable and that's it. I was aware of the previous comments but I did not think it ...
Hyvä

kesäk. 2018

7,9

location is good because is near Plaza Marques the Pombal, wich is Kind of a center of tourist movement and the Aerobus stops near by. Facilites are old, but since i got a good deal I think it was ...
OK

toukok. 2018

5,4

nice people at the reception

hotel worn and far overpriced, bathroom very small,, uncomfortable bed, noisy
Erinomainen

toukok. 2018

9,2

Central location, short walk to restaurants and main street. Clean, spacious , great bed and helpfull staff. We actualy had kettle in our room. Did not get chance to use it.

Nothing
OK

toukok. 2018

4,6

Property is ok not centrally located but was close to hop on hop off bus

Concierge didn’t speak a word of english. When we checked in we only had big notes so we told him will give him his tip later he did not understand and left the room angrily. Just before checking out ...
OK

toukok. 2018

4,6

The bed was good and so was yhe location.

The carpet was filthy and yhe curtains were badly damaged. Also the bathtub caulking was in bad shape.
Hyvä

toukok. 2018

7,9

Good location not far from Avenida da Liberdade and 5 minutes walk to metro station Marques de Pombal. Room was clean and spacious with a very nice view on the city centre. Staff is friendly and ready...

Breakfast was standard, but more fruits and fresh juices would be welcomed. Renovation is positive but preferably done in a better way with more old furniture being replaced.
Hyvä

huhtik. 2018

7,9

Bathroom too small for the size and the cost of the room. No privacy in bathroom as the door didn't work. When it did it got stuck which could cause anxiety in some clients. The carpet in the ...
OK

huhtik. 2018

4,2

I stayed for three days and they didn't vacuum the room once. We couldn't let the baby crawl in the carpet. The breakfast was not good. I opened an apple and it had ants inside
Erinomainen

huhtik. 2018

9,6

Staff was great, location amazing and breakfast delicious
Erinomainen

huhtik. 2018

8,8

Great expierence

Location
Hyvä

huhtik. 2018

7,5

Clean, simple and comfortable.

The air conditioning didn't work well.
Hyvä

huhtik. 2018

6,3

Breakfast, quiet and room's city wiev were good.

Hotel and rooms too old (wardrop, WC, bath tube, lavatory and mirror, all lightining and electr.sockets..) even they don't have card entrance system on the rooms its still historical mechanical ...
Hyvä

maalisk. 2018

7,1

Clean room, nice linen. Good breakfast

Not enough tea and coffee in the room and no milk. Tried 5 times but couldn’t get milk from reception.
Erinomainen

maalisk. 2018

8,8

Courtesy

Location
OK

maalisk. 2018

5,0

Friendly staff at the check inn counter.

Our room was dirty with spiderwebs on the wall, we even had to kill a big spider. there were holes on the wall, paint coming from the walls. Everything was old and very dated. The headboard of our ...
Erinomainen

maalisk. 2018

10,0

The Hotel is amazing, you have everything what you need,TV,mini bar,mirrors,etc.. My room was big,Really wonderful.

When I was out,someone who was cleaning the room took my bottle of water,it was not full but I left it on the table. I know the intention was to clean the room but next time don't do it.
Hyvä

helmik. 2018

7,5

The chandeliers in the foyer were dramatic and we were checking in efficiently and quickly. Our double room was on the 2nd floor and had a city view balcony which was nice. Good-sized room also.

A seemingly decadent 4-star hotel located close to the central Avenida Liberdade and right across for the Four Seasons! But the glamour ended once you enter the bedroom. Comfortable yes, howeve, for ...
Erinomainen

tammik. 2018

8,3

Good position for metro easy walk to the mine route and affordable price

Nothing
Erinomainen

marrask. 2017

9,2

Perfect location, comfortable bed
Hyvä

marrask. 2017

6,7

Staff was very friendly

Old carpet in the bedroom
Erinomainen

marrask. 2017

9,2

The kindness of the staff

The breakfast could be more varied
OK

marrask. 2017

4,6

good size room good wifi

very dated room could do with updating
OK

lokak. 2017

4,6

This hotel is a fine example of 1980's design and style. It must have been excellent in its day. It's a shame, therefore, that nothing seems to have been updated since then. The staff were ...
Erinomainen

syysk. 2017

9,2

Due to a mishap when we arrived in Lisbon (the accommodation we had booked was unavailable because the flight was delayed), we booked this hotel last minute. Very friendly staff; squeaky clean; very ...

The ramp which led to the lift was very steep, no good for suitcases. You have to climb a pretty steep hill from the nearest metro station, also not good for suitcases at all.
OK

syysk. 2017

5,0

Outdated furniture and dirty carpet.
Keskinkertainen

syysk. 2017

2,9

Nothing

Not a 2star. Where did it get 4stars. The carpets were stained and dirty. The room smelled old all the furniture were old.
OK

elok. 2017

4,2

I have booked online with price which was around 80 euro But when i check out they take more than110euro for that duration This was very very unexpected behavior

The price that they took wasnt same as we booked online I cant do any thing because they have theirvexcuse like city tax and bla bla bla Any how i did not took anything from minibar I did not ...
OK

elok. 2017

5,8

Very old hotel. Not even close to 4 stars
Erinomainen

elok. 2017

8,8

Wonderful helpful friendly staff!! Loved them, they all made us feel at home and kindly assisted with everything we needed. Thank you!
OK

elok. 2017

4,2

The Manager is really kind and helpful.

Old hotel (but renovation is for 2018) and incompetent staff, not clean, not kind, rude with very bad behavior with the client. If you want to see people that hides their lack of intelligence and ...
Hyvä

elok. 2017

6,3

The room was clean and nice but the first floor was loud.

The French supervisor was extremely arrogant and unhelpful. I suggest you dont have a Frenchy in charge of dealing with customers.
OK

elok. 2017

5,8

Location

Pretty old hotel for the money paid
Hyvä

heinäk. 2017

6,7

Noisy and very old carpet.
Hyvä

heinäk. 2017

6,7

Noisy and very old carpet.
Hyvä

kesäk. 2017

7,9

We had one breakfast at the hotel, the service was not very kind.
Hyvä

kesäk. 2017

7,9

We had one breakfast at the hotel, the service was not very kind.
Hyvä

kesäk. 2017

7,9

The hotel is a little old, could use some new refurbishments and updates.
Hyvä

kesäk. 2017

7,9

The hotel is a little old, could use some new refurbishments and updates.
OK

kesäk. 2017

5,0

Bidet in bathroom.

Old furniture, holes in bedding, used hotel amenities, broken windows, street noise.
OK

kesäk. 2017

5,0

Bidet in bathroom.

Old furniture, holes in bedding, used hotel amenities, broken windows, street noise.
OK

kesäk. 2017

4,2

very dated needs updating, breakfast terrible
OK

kesäk. 2017

4,2

very dated needs updating, breakfast terrible
Hyvä

toukok. 2017

7,1

Close to center and have their parking but places are limited

Quite an old hotel
Hyvä

toukok. 2017

7,1

Close to center and have their parking but places are limited

Quite an old hotel
Keskinkertainen

toukok. 2017

2,5

Maybe balcony in room

Unfriend staff, room was not very clean and water was yellow and we complain about it and staff said it's because of tech issue will be fine after 10 minutes it was not resolved I slept without ...
Keskinkertainen

toukok. 2017

2,5

Maybe balcony in room

Unfriend staff, room was not very clean and water was yellow and we complain about it and staff said it's because of tech issue will be fine after 10 minutes it was not resolved I slept without ...
Keskinkertainen

toukok. 2017

2,5

Maybe balcony in room

Unfriend staff, room was not very clean and water was yellow and we complain about it and staff said it's because of tech issue will be fine after 10 minutes it was not resolved I slept without ...
Hyvä

toukok. 2017

7,5

Very comfortable bed.clean.

Hotel a bit old.
Hyvä

toukok. 2017

7,5

Very comfortable bed.clean.

Hotel a bit old.
Hyvä

toukok. 2017

7,9

Good hotel. Underground station is very close to the hotel and it is the direct line (3-4 stations - 15 minutes) to the city center. Or you can just walk (30 mins) along the one of the main streets ...

Bathroom needs renovation, no lock on the door for bathroom. Water pressure in the bathroom is not very good. Door to the room doesn't look very safe. Not enough number of plugs in the room.
Hyvä

toukok. 2017

7,9

Good hotel. Underground station is very close to the hotel and it is the direct line (3-4 stations - 15 minutes) to the city center. Or you can just walk (30 mins) along the one of the main streets ...

Bathroom needs renovation, no lock on the door for bathroom. Water pressure in the bathroom is not very good. Door to the room doesn't look very safe. Not enough number of plugs in the room.
Hyvä

huhtik. 2017

7,5

very good location, very good value for money. Hotel room reasonable size and clean

hotel has seen better days, but it's fit-for-purpose. Carpet in room threadbare in places. (it's more like a 3 star)
Hyvä

huhtik. 2017

7,5

very good location, very good value for money. Hotel room reasonable size and clean

hotel has seen better days, but it's fit-for-purpose. Carpet in room threadbare in places. (it's more like a 3 star)
OK

huhtik. 2017

5,8

compensation given after cleanness issues in the bedroom

cleanness, smell of the bedroom, needed to change during the night
OK

huhtik. 2017

5,0

Good location,subway very close,nice staff.
Erinomainen

huhtik. 2017

8,8

A nice older style hotel. Nice staff.

Was in room 308 for a week, the building next door is not part of hotel, you can hear them do everything and I mean everything, very noisy, started around 6am and didn't get quiet until at least ...
Keskinkertainen

huhtik. 2017

3,8

Size of the room was okay

The bathroom was old and not clean. Too far from the center. Personnel was not very helpful
Hyvä

maalisk. 2017

6,3

Good value for money near the metro line. We were allowed check in early

Rooms were a bit dated could do with new carpet in the room
Erinomainen

maalisk. 2017

8,8

The staff were brilliant, helpful and friendly. Girlfriend broke her ankle and they really helped out with their service and willingness to help.

Nothing major, the hotel could be modernised a little with some paint but shouldn't lose its history.
Erinomainen

helmik. 2017

10,0

Great, tasty, healthy breakfast. Very nice personal, cozy and confy room, super quick internet... great value. Nice location in Lissabon,,, I will come back to this nice hotel and recommand it to all ...

Loved all.
Erinomainen

tammik. 2017

8,3

-Location was good, quiet area, close to the metro (2 stops from city center) - spacious room - big bad - all the necessary facilities inside the room - good value for money (don't expect to ...

- the receptionist could be nicer - the hotel should not be indicated as a 4 stars hotel (maybe 20-30 years ago it was ..now everything was old) - we checked the breakfast first, as we read it was ...
OK

tammik. 2017

5,8

Decent film channel.Nice staff.

Carpet & wallpaper were firty/stained. Breakfast was poor. Bedside lamp was faulty and possibly hazardous.Wifi was intermittent.
Hyvä

tammik. 2017

7,1

Staff is super friendly. There is parking for free. The bar is very cute. The value is good: not a luxurious hotel, but a very good price for it's location. It's not an A location but ...

The furniture is a bit outdated, which per se is not a problem in all, except for the bed (which was ok but not great) and bathroom facilities.
OK

jouluk. 2016

5,4

I am travelling most of my year to different countries vip diplomatic is a 4 star hotel but i think 4 star got more facilities then vip the brakfast was charged 9 euros but that even not deserve a ...

Most of the things
OK

jouluk. 2016

5,0

Good Location

Carpets and curtains are very dirty. the bathrooms are outdated. Most of the TV channels are not working. I asked for sleeper as I really didn't like to walk with barefoot on dirty carpets but ...
Keskinkertainen

marrask. 2016

3,8

WiFi did work

Very very old hotel! All is old and broken, the elevator, the carpets, there is no picture in the hotel which is even. In my bathroom the lavabo was broken and hang down, the carpets are all broken, ...
Hyvä

marrask. 2016

7,9

The location

Breakfast could have had more variety
OK

marrask. 2010

5,7

Kind hotel staff, good breakfast, size of the room

Quality of the bed: though it looks ok but with my back I could not sleep longer than 5 hrs, which does not happen normally.
OK

lokak. 2010

4,7

The view from the room

The whashroom is really very old
Hyvä

lokak. 2010

6,7

Good quality/price. Perfect to visit the city and from/to airport.
Hyvä

lokak. 2010

6,7

The value for money - it was a 4 star hotel, excellent help from the front desk staff and the rooms were comfortable. The location is excellent for business visitors, but good for tourists.
Hyvä

elok. 2010

8,0

staff were very helpful,rooms were spotless,and hotel was very relaxed would use diplomatico hotel again
Hyvä

syysk. 2010

6,3

Palvelu oli ystävällistä ja asiallista.

Hotelli on siisti, mutta hieman vanhanaikainen.
Hyvä

marrask. 2009

6,4

Varsin viihtyisä ja idyllinen hotelli hyvien kulkuyhteyksien kera (Metro / bussit lähellä).