only staff. they have tiny room and no refreigerator....horrible
Location was great.
Heater did not work. Shower rail was broken.
Public transport easily available.
It was not four star. Far behind four star.
The location is pretty good. 8 min walk to the Glaucester subway station. Within 30 min walk from the Hyde Park. There's a huge supermarket nearby. Staff was willing to help and solve problems.
This hotel is not a 4-star. Not even close. 2 or 2.5 star tops. Its interior is very worn and needs a refresh badly. Book the King or the two twin bed room if you have two people. The standard room is too small for even one person.
Very close to subwau
Room is tiny, walls are so thin you can hear people snoring in the other room
The staff knew nothing about the hotel menu and no one was available to make lunch during lunch hours
Staff was great. Good location.
This was definitely not a 4 star hotel. The room was the size of the bed. And to get to the other side, one had to climb the bed. Shower was leaking as well.
Good Location to museum. The hotel staff giving all different info caused confusion.The big bully British lady manager checked us in & half way walked away we upgraded $50. Another staff take over told us is free update, free parking cost $29.
The British lady in the reception area, manger such a big bully. When we check in she told me to upgrade room, room small for 2 children 9&11yrs & me. (Petit Asian.) i booked hotel website is Free Car park but I had to pay 29. Breakfast is 12 but
The room is obscenely small. There is space for a queen size bed, and a small desk on the side. You literally have to side step at the foot of the bed to get to the other side. Luggage can't even open unless you use the bed.
Location is great.
Some double rooms are extremely small.
Its not a four star hotel . I was misled . Its just a two star in good location
The size of the room is too small . U need space to walk around . There is nothing .
Great location and friendly staff. Easy to walk to Tube and Kensington sights. Hotel was clean and fairly up to date.
This is NOT a 4 star hotel. The room was tiny, with luggage you could not walk around the bed. The amenities were minimal-- barely working elevator, no gym, limited restaurant, friendly but amateur service.
Mercure London Kensington sijaitsee keskustassa, ja Natural History Museum ja Hyde Park 5 minuutin ajomatkan päässä. Käytössäsi on kiinteä internetyhteys (lisämaksusta), business center ja express-uloskirjautuminen. Tämä hotelli tarjoaa liikeasiakkailleen 2 kokoushuonetta. Palveluihin kuuluu maksullinen omatoiminen pysäköinti.
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