Madinah Marriott Hotel

The front desk staff was nice and helpful but

Technical staff was very lazy. When I checked-in, I saw a guest arguing to open his stopped bath drain. after one day, the same situation happened with me, the commode of our bathroom went out of order/blocked partially. I complained several times, one technical engineer came and noted the problem. In of his assurance, he never came back to fix the issue in our 4 nights stay. This is worst experience of a 5 star hotel.

The courtesy of the staff impressed me. Breakfast in the morning was very satisfying indeed.

It needs better signage to make it easier to locate, especially to those walking in its direction from the Haram.