Lancemore Crossley St.

I stayed for 2 nights and the first night was disrupted by the goings-on in a nearby room, which resulted in no sleep. Upon my complaint the staff were very obliging in moving me to a different room for my second night, which was far superior than the first room and much quieter. I did not want to cause any trouble, and the staff were most obliging in accommodating my request which I very much appreciate. The location was also fantastic and extremely convenient.

I'm not entirely sure that the facilities were value for money - I've received the same in other hotels for much less.

Not much, the online photos and description of the hotel are misleading, the location is probably the only ok thing about it.

The staff were not freindly at all, I feel as though I would not have booked this hotel had I seen more accurate photos online of its appearance/internal, especially the bathroom, it was aweful. Also I have heard bad thing about the melbourne Novatel and I now know that these are both accor hotels, which I will now stay well away from.

great location