The staff were helpful, responsive and genuine. The room was comfortable and clean. We caught a really great deal on Expedia. The cost of snacks/beverages
The views were pretty nice. The room was comfortable, except for the constant racket of music, construction and traffic, not to mention the binging from the elevator Super noisy. Disorganized. Staff not very helpful Somewhat snobby clientele.
Nice big room, very clean, staff was very nice! Loved the Pawnbroker rooftop bar/restaurant....great atmosphere! Close to Bayfront Park area and Brickell Avenue and Marlins Park. No ice machine on floor and had to get ice from room service. The regular restaurant was closed for renovations. They charged a hotel fee for their continental breakfast even if you didn't eat breakfast.
The location is terrible nothing to do around there. Customer service is terrible very rude staff especially in the restaurant. Will never stay there again.
it is very well located, even though facilities are old but the place is great located in downtown area.
It was an old and nasty hotel in need of a total renovation.It should be illegal to sell a place like that with bathroom as grimy and moldy like that