Moskova hotellia

Miinukset: Cost of food, drink and the treatments in the spa at the hotel were extortionate.

Plussat: Greatly enjoyable stay at this beautiful property. Excellent breakfast, great staff. Trendy location. Thank you for the late check out and for the birthday surprises. Will return!

Miinukset: Everything was well on point - no areas for concern.

Plussat: Everything, to begin with the attentive kind service, and the lobby bar with live music, japanese restaurant Megumi

Miinukset: Not worth to mention

Plussat: Clean rooms, wonderful guest relations

Miinukset: Guests next door were speaking not loudly but everything can be heard, as there is no/not enough insulation at seperation walls. Breakfast does not cost that money

Plussat: Excellent Gym. Friendly staff. Fast room service

Miinukset: impolite and unqualified staff (stupid questions and wasting time during check-in and on breakfast reception).

Plussat: Very well located in the very center. Nice breakfast and the restaurant team indeed is much better than the rest of the staff.

Miinukset: Well first of all the “so called” one touch service team works as a 3* disorientated team. First day we were in a hurry and asked to bring the better iron board as fast as possible, they said ok, but it didn’t appear even in 20 min. Next day we returned back in the evening and discovered that the cleaning lady forgot to lock the door to our room, so it was left completely open...We we’re lucky that nothing was lost or stolen. As an excuse after one and a half hour of waiting and several calls from our side we received 2 bottles of Evian))) that’s quite a humiliating compliment in such a situation for a 5* hotel and all sooooo sloooow. Last day I’ve asked for the glue tape to pack some stuff, they said that they’ll try to find it and call me back, nothing happened... In general the service this time was very low... And one day they forgot to clean the room, made it again after I’ve asked for it in the evening. I’ll think if I should visit this hotel or not again...

Plussat: Very comfortable hotel! Good location, friendly staff. Nice facilities

Plussat: The cleanliness of the rooms and the friendly staff

Miinukset: Absolutely nothing

Plussat: Location

Miinukset: Bathroom, night staff

Plussat: Funky design worked with 2 adults and 1 six year old.

Miinukset: Nothing really

Plussat: The food is amazing. Location is in the city center very close to Metro Station. The hotel staffs were always friendly.

Miinukset: no one

Plussat: Friendly Staff, Location

Plussat: Location first and very clean and friendly stuff

Miinukset: The reception area is very small

Plussat: Property was at the best location in Moscow close to red square and nice walking around the area and Romance package I ordered was at the good price

Miinukset: The breakfast could be better with with better quality

Plussat: Facilities and comfort

Miinukset: Nothing really

Plussat: Located

Miinukset: Bed was not comfortable

Miinukset: Very loud at the eveing. Our room was just beside the restaurant and it was very load because of some party.

Plussat: Great food, great service, exceptional location.

Miinukset: A bit similar to most other international contemporary hotels. Nothing unique about the atmosphere, but extremely nice hotel. Equal to the other top noth hotels with even higher prices, but a bit less identity.

Plussat: Sijainti, sisustus & palvelun taso.

Miinukset: Shamppanja lasin hinta korkea

Plussat: It was value for money. The view from my room was great. If I ever go back to Moscow I will definitelydefinitely be staying there again.

Plussat: Very modern and clean hotel, friendly staff. Breakfast was very good albeit pricy (about 50 USD) Bar upstairs is definitely worth visiting.

Miinukset: I bit far from the nearest metro station - almost 10 min walk, which was not pleasant given cold weather.

Plussat: A bit away from the center but that is more than compensated by large modern rooms. In the center a comparable room is two or three times the price. Very nice bar in the 36th floor.

Miinukset: Takes 10 minutes walk to the metro + 10 minutes by metro to get to the center. At rush hour the road in front of the hotel is sometimes completely blocked by traffic. Plan very much extra time to travel by car at these times.

Plussat: Really nice bathroom and good room view, nice spa, nice swimming pool

Plussat: they accepted to cancel one room but charge me for 1 night. and they offered me a better rate room perfect location

Miinukset: Metro Private Tour cost is over expensive for just 2 hrs I had to pay 8500 R

Plussat: Good hotel - great location

Miinukset: It was all good

Plussat: Style of hotel.

Plussat: Great location. Clean and spacious room.

Plussat: The concierge team was the best. Really outstanding!

Plussat: Location

Miinukset: Nil

Plussat: Great location & very friendly staff..!

Miinukset: Nothing..

Miinukset: Food in the business lounge

Plussat: very good location, easy walk to red square

Plussat: As always everything was really nice, the staff was very polite and handled everything professionally. The room was very clean and all the furniture were in great condition.

Plussat: This hotel has a great location, very near the Kremlin, Red Square, Bolshoi, and GUM, and right next door to a metro station. There are also many very good restaurants in the area within a 5-15 min walk. We did not eat dinner or lunch at the hotel. However, the breakfast was outstanding and included caviar and sparkling wine. The view from the 8th floor overlooking the illuminated Moscow skyline an added bonus.We also enjoyed the pool and sauna after coming back from a day of sightseeing on cold weather. It is also worth mentioning that all of the concierge staff members were very nice and helpful. We have already recommended this hotel to our friends and family and definitely would stay at this hotel again.

Plussat: The breakfast is amazing, be hungry. Also there is a great steak restaurant attached to the hotel. The spa/pool area is open 24 hours which is great too

Miinukset: Because its in the city centre you can hear some traffic

Plussat: The staff are what make this place special. Very good attention to detail, any problem taken care of. The breakfast is amazing and the staff in the restaurant are so attentive. Great location for shopping

Miinukset: Nothing

Plussat: Location

Miinukset: The prices

Plussat: room is big and nice like an apartment

Miinukset: 5th floor and the lifts were smelling because of oldness and humidity.

Plussat: Friendly and professional staff

Miinukset: 1. Had problems with the access cards to my room. I had to change the cards at least 3 times. 2. Missing shampoo in the bathroom.

Plussat: The staff greeted us nicely in English and explained the hotel's amenities. They told us to see them if we needed anything. We asked for directions and they were very helpful. They arranged transportation. For us to an outside market. They even had umbrellas we could borrow! On our last morning they opened the buffet early for us so we could eat before catching our plane! Anastasia was a wonderful restaurant manager who bent over backwards for us!

Plussat: almost everything: hotel style , great spa, nearby shops, our room was very beautiful and comfortable

Miinukset: breakfast was not cool enough too many children in the spa area

Plussat: Kaikki on ollut erinomaista

Plussat: Great location, lots to do around the hotel.

Miinukset: Breakfast in Club Restaurant is a bit limited.

Miinukset: As a business customer, it is always annoying that the hotel is unable to put the company address on the invoice even when you give them the details at check-in. This is really a poor service which takes my valued time.

Plussat: Staff fantastic, rooms very modern and comfy Love the laundry ( perfect industrial laundry available) perfect when you are on the road for a long trip and need to clean your close before the next trip Bar, open 24hrs

Miinukset: A bit outside the centre but no big deal Easy to get to the centre with a short carbide 15 min

Plussat: Great hotel in cozy location. Staff is extremely friendly and competent, really problem solving. Room is superb, especially bathroom facilities.

Miinukset: Parking lot tariff 500RUR a day is a crazy, like in german hotels - you have free parking outside, but to park at hotel you should pay more then outside city parking. Never undestood this policy in hotels. Hint: You can park you car free of charge 5 minutes walk opposite to hotel in Auchan/Leroy parking.

Plussat: Staff is very friendly cooperative and neat and clean room s

Miinukset: Restaurant menu is very limited

Plussat: joustava palvelu saapuessa hotelliin.

Plussat: Hotelli vastasi odotuksiamme, ei mitään negatiivista sanottavaa.

Plussat: Very good property Close to center and metro Clean good beds! But I had a small room

Miinukset: cheaper breakfast

Plussat: Hotel is new and modern. Despite this chain of hotels normally offers expensive accommodation, price for stay in this hotel was very attractive. Reception ordered transfer from airport, it was very useful and fair price. Room is clean, bed is comfortable. Restaurant in hotel is tasty. It is the best option if you are traveling for business and exhibition in VDNH( by taxi to reach to VDNH is 15-20 min)

Miinukset: Liked everything, my best accommodation in Moscow

Plussat: Breakfast was good, nice variety of food.

Miinukset: Too slow to proceed invoice at check out. Looks like such simple procedure can't be done w/o supervisor

Plussat: I do really like the hotel and breakfast except of one thing: sometimes its clear that fruits and vegetables are not very fresh.... Other that that its great. Especially oatmeal porridge. The chief cook (and his team: Zamir, Rustam, Forhod, Mirgul) knows special recipe of it, and its delicious!! And other staff at the restaurant is very kind and helpful. I always stay at this hotel when I am in Moscow. Actually service there and atmosphere is perfect and better than some 5star hotels around the world.

Plussat: Uusi hotelli hyvät sängyt

Miinukset: 1. Aamiaisella ei ollut esillä maidotonta ja gluteenitonta vaihtoehtoa 2. Aamiaisen musiikki soi liian kovana.

Plussat: Hinta-laatu suhteeltaan älyttömän hyvä

Miinukset: Sauna olisi voinut olla

Plussat: It is very close to subway. Close to shops. Close to a popular street.

Miinukset: The rooms has no air con. It was to hot in the rooms. The windows only open 10 mm. There was someone smoking outside the hole time and because it is so hot we cant close the window. They are constantly working 24-7 and it is nosy and i did complain

Plussat: Excellent hotel in the heart of Arbat.

Plussat: Location is wonderful. I could reach 4 places by walk. 4 meetings a day was a very good result. Breakfast is fairly good. Not big choice but well-planned and balanced. You may select whatever you prefer.

Miinukset: I was lodged into specific room with angled ceiling, average height of the room was 1,5 meters, so most of space I had to walk bending. Awful feeling. And what was the worst, there was no any word about that while booking. You don't see that in pictures. I'd better pay extra 10-20 bucks for better room.

Plussat: Location only

Miinukset: Bad service, low quality of facilities

Plussat: Facilities are good, everything is present in the rooms and building some with a good view

Miinukset: Smaller rooms than expected. Superior room is a little bigger but still on the smaller side.

Plussat: Very clean rooms. Very friendly staff. Everything was perfect. Close to the hotel are many shops. Metro is max 1 min from hotel.

Plussat: Friendly and helpful personnel. Clean and big rooms. Very good location in the city center.

Miinukset: Nothing to say about bad things.

Plussat: It was a great stay. Breakfast was just perfect

Miinukset: NA

Plussat: The location is so perfect, surrounded by supermarket and restaurant, the MRT Station is 50 m. walking, just two stops for Red Square.

Miinukset: The local people smoke a lot everywhere, we were disturbed by smoke