Moskova hotellia

Plussat: Great rooms

Miinukset: Restaurants are not great, do not match the quality of the hotel

Plussat: The restroom is very clean and new technology

Plussat: I love it! Breakfast unfortunately to expensive

Plussat: Very big room, the deluxe double. The hallways were a little musty smelling. The room was very nice, though. It was good the bar was open late, until 02:00. However, the drinks were expensive! 2 cocktails plus tea was about $US90!

Miinukset: Prices were high, even for Moscow.

Plussat: Good location near restaurants, shops and supermarkets

Miinukset: Noting

Plussat: Great hotel and great service. Everything u could ask for in a top hotel anywhere in the world. Great location near arbat as well.

Plussat: Location and staff

Plussat: Everything

Miinukset: Nothing

Plussat: Very conveniently located near most popular shopping Arbat streets and other scenery

Miinukset: N/A

Plussat: Super welcoming staff. Clean and Comfortable room equipped with all amenities needed. Turn down service. Sweet complements. Great value for money.

Miinukset: -

Plussat: English speaking staff. Sauna and steam room. Very clean.

Miinukset: Breakfast was overpriced, you're better off going to a local cafe. The pool is very small, would be better as a hot tub/spa.

Plussat: Great location, 15 minutes walk to the Kremlin/Red Square (which you can see from the street outside) as well as a major Metro station 100m from the front door. The staff are fantastic, the facilities are wonderful and clean. The only thing we didn't try was the restaurant.

Plussat: Aboundant, very good quality breakfast. Close to public transport. Helpful staff.

Plussat: Beautiful design. Great breakfast. Good location

Plussat: Everything

Miinukset: ;0

Plussat: Modern design, automation in the room, very quiet room even if opposite the street, great location the hotel in the middle you can find some shops, cafes, pharmacy, supermarket, metro station, next to hotel.

Miinukset: Daily toilet cleaning is not that much good.

Plussat: Room was beautifully designed. Bed was very comfortable. Has a lovely spa.

Miinukset: Nothing.

Plussat: Location Room Gym

Plussat: The location

Miinukset: The lobe was small

Plussat: The hotel is clean and location is the best. The staff is second to none Thank you for making our first visit to Moscow a memorable one keep it up !!

Plussat: nice hotel very clean

Miinukset: I paid a premium colection room which was in a very bad location 1224, also noisy from the air conditioners of the hotel, I wanted to change my room and for the first time in my life, they offered , to move me to a lower category double room it was very small , I would be amazed I would NEVER BE VISITED THIS HOTEL AGAIN !!!

Plussat: The room with all its ornamentation. Excellent and formidable

Miinukset: nothing to dispute

Plussat: Location

Plussat: I’m in love with this place !! I’ll come back again and again , beautiful hotel , everything was super amazing!! Love love love it !

Miinukset: Room view and size of the room ! Everything super clean and nice!

Plussat: Very clean and spacious room

Miinukset: A bit far from the centre

Miinukset: impolite and unqualified staff (stupid questions and wasting time during check-in and on breakfast reception).

Plussat: I like everything in this hotel. Breakfast is marvellous. Stylish and luxurious decoration. Cleanliness is perfect in every single corner. Excellent indoor swimming pool and fitness centre

Miinukset: I got cheat from bellboy about taxi but its OK. It can be happened in every where

Plussat: Good view to Government House. Nice breakfast.

Miinukset: I arrived to hotel at 7am because of flight arrival time but room was available only at 2.59pm and during 8 hours staff made nothing to help in this situation. Bathroom had a permanent smell of cigarettes form neighbour room. Closest shop is in 10-15 min walking from hotel.

Plussat: It's definitely one of the best hotels in Moscow, strongly recommended if you can afford it!

Miinukset: Any additional services are very expensive

Plussat: Near a metro station (10 min walk); Near a supermarket and nice restaurants. Cleanliness is superb and the bed was just right and pillows clean and comfortable. Staff was helpful and kind.

Miinukset: all is well

Plussat: Spacious room, breakfast , WiFi , location , comfort

Miinukset: Very small swimming pool

Plussat: The hotel is very clean with nice level of furnitures; confortable and large rooms

Miinukset: The swimming pool area is very nice but small. It is very quickly crowded and we had no free chairs to leave our belongings.

Plussat: Rest is great for the value. Food is delicious.

Miinukset: Roomservice is expensive and minibar was almost empty.

Plussat: We like it

Miinukset: It is far away from the center

Plussat: Beautiful clean rooms, brand new hotel, friendly staff and a great location. All of our requests were met with eagerness to help.

Miinukset: The breakfast was a bit disappointing and didn't feel like it fits with the rest of the standard this hotel pulls off.

Miinukset: Price for a food and spa extras is too high

Plussat: The room service was good and the safety is so high

Miinukset: The concierge every time she is not on her table whenever we want her

Plussat: every thing

Miinukset: location

Plussat: Quite place

Miinukset: Little bit far away from the city

Plussat: Very professional staff, helpful receptionists, extremely polite. Facilities. Great fresh gym. Wonderful bed lining and quality of the bed. Beautiful bathroom. Good breakfast. Best location. Very efficient portier and room service.

Miinukset: Nothing

Plussat: Staff Location Facility

Miinukset: The bed pillows so soft to sleep well, Should more mid or hard soft pillows

Plussat: Facilities and comfort

Miinukset: Nothing really

Plussat: Clean

Miinukset: Location

Plussat: Free clean hotel. Location is the best in centre. Very helpful staff.

Plussat: Clean, comfortable, friendly & helpful staff

Miinukset: More options in breakfast & to provide iron set in rooms

Plussat: Great location, great service, very comfortable rooms and amenities

Miinukset: I liked everything

Plussat: High service standard, staff very efficient and very kind, premises and gym top notch. Rooms large and impeccable. Everything runs smoothly. Concierge very good as well. Location great. Highly recommendable.

Plussat: Location excellent

Miinukset: The bar terrace had no atmosphere

Plussat: Sijainti, sisustus & palvelun taso.

Miinukset: Shamppanja lasin hinta korkea

Plussat: perfect location, near to everything you don't need to have a car, you can walk to all points of interest

Plussat: Friendly staff, cozy rooms with nice view. Very comfy bed.

Miinukset: Complicated light settings

Plussat: It was value for money. The view from my room was great. If I ever go back to Moscow I will definitelydefinitely be staying there again.

Plussat: Very modern and clean hotel, friendly staff. Breakfast was very good albeit pricy (about 50 USD) Bar upstairs is definitely worth visiting.

Miinukset: I bit far from the nearest metro station - almost 10 min walk, which was not pleasant given cold weather.

Plussat: Solid 5 stars with best views of Moscow from high floor rooms and bar on 33rd floor. I personally prefer it to Ritz and Four Seasons for panoramic views!

Miinukset: Nothing

Plussat: View was unforgettable

Plussat: The executive lounge and staff there were brilliant. The bed was very comfortable and our junior suite quite beautiful with two toilets and a big bathroom. The City Space bar was also great with good views of Moscow. Easy to watch fireworks at 1030.

Miinukset: Only small point was shower door which leaked water into the bathroom.

Plussat: View

Miinukset: Value for money

Plussat: Cleanness and the view of the room The size of the room is huge

Miinukset: The location wasn’t that close you need a taxi wherever you go otherwise walk for 15 minutes to the red square

Plussat: This hotel was amazing. It is situated near one of the biggest roads of Moscow, but inside of the hotel it's really quiet inside (also in the rooms) and there are great views in the restaurant on the 33rd floor. Location is good, just a 5 minute walk from the train and metro station. Literally everything about this hotel is good: the breakfast with a lot of choices, everything is fresh and eggs/omelets are made fresh. The room was clean, with an amazing bathroom, great beds and pillows, a lot of amenities. The staff is friendly, helpful and attentive. The executive lounge has a great ambiance and offers really good food. The lunch is rather limited, but we had a great diner on one of our days there, with fresh fish, mashed potatoes, vegetables, salad etc etc. I would recommend to have breakfast in the main restaurant since that offers more choices than the executive lounge.

Miinukset: The airconditioning was rather noisy and the bedroom was not completely dark. But ok, I need to have a complete dark room or else I am not able to sleep.

Plussat: This hotel is class and clearly deserves its 5 star rating. The staff are pleasant and offer an excellent service. I would highly recommend spending just a little more to upgrade to the Swiss Business Lounge, which entitles you to breakfast, lunch, snacks and a dinner offering. With dinner there is plenty of wine, beers, soft drinks and water available all of which is inclusive. The staff in the lounge are always pleasant and address you by name, which is a nice personal touch. The Spa, Gym and swimming pool is top class. If you like your fitness this hotel really caters well for such requirements. The City Sky Bar on the 33 floor is stunning and by night offers a view of Moscow that you can’t get anywhere else. So overall a fantastic hotel with great service and facilities.

Miinukset: The only tiny negative is the location of the hotel which is about an hour walk from the sights and a 20 minute taxi ride which is approx. 1000 rubles (£10.00) each way. But don’t let this put you off...

Plussat: Great Views from my room and Great breakfast !!! The staff let us do an early check in， which is really nice!

Miinukset: Nothing

Plussat: The best thing about the location is near by many resturant and less than 20min walk to the red Square and all Moscow attraction.

Plussat: Very good location, professional staff, quite place

Miinukset: Nothing

Plussat: The concierge team was the best. Really outstanding!

Plussat: Fantastic hotel , location and the staff were brilliant

Miinukset: Nothing

Plussat: The breakfast was perfect

Miinukset: The rooms in the hotel need reconstruction

Plussat: Centrally located; friendly staff; good swimming pool and fitness room.

Plussat: The breakfast was outstanding. The room was comfortable with a well stocked minibar. The bathroom was spacious but the shower was only ordinary.

Miinukset: The Lobby Bar was not very welcoming even though the service was excellent. I would have expected a hotel of this staure and quality to have a better bar and lounge because of its location.

Plussat: Every thing was perfect

Plussat: Location is the best you can think of, great breakfast,amazing service,clean,big rooms,good GYM and SPA

Miinukset: Food in the business lounge

Plussat: good location, overall very happy but breakfast needs improvement

Plussat: Best location in the heart for the city where all nice places around I recommend all people who wanna walk around without using taxi. Very clean, Best services , friendly stuff

Plussat: Location + comfort + breakfast

Miinukset: Nothing

Plussat: Staff is very helpful

Miinukset: It is expensive comparing to the room size

Plussat: great breakfast; lounge service is too slow, and English should be spoken to staff very slowly with a repeat and asking if someone understood; but a willingness to learn !

Miinukset: The level of comprehension was difficult at times.

Plussat: Location Staff Clean

Miinukset: The Price Very High

Plussat: Location

Miinukset: Poor service

Plussat: staff and location

Miinukset: I had an apartment, and in one of the rooms the window had a problem and we could see the wind blowing. in the room it was only 21 degrees

Plussat: Swimming pool is 24/7 and the hotel is near the Nikolskaya st. Everything is near you

Miinukset: Nothing

Plussat: The room was clean, location of hotel was great, the staff were friendly, overall nice experience.

Miinukset: Nothing. Everything was good.

Plussat: The staff greeted us nicely in English and explained the hotel's amenities. They told us to see them if we needed anything. We asked for directions and they were very helpful. They arranged transportation. For us to an outside market. They even had umbrellas we could borrow! On our last morning they opened the buffet early for us so we could eat before catching our plane! Anastasia was a wonderful restaurant manager who bent over backwards for us!

Plussat: "Eugene" from the reception overwhelmed me with her outstanding help and great support, stuff is very professional, room was view and facilities was amazing. The best stay ive had in Moscow

Plussat: Kaikki on ollut erinomaista

Plussat: The aminities are up to the North American standards The staff members were super helpfull

Miinukset: The car reservation When my plane was delayed I was told they cant cant cancel my first booking I had to pay for first booking and second booking

Plussat: I like the reseption team. And the restaurant team plus the. Bill boys. I Ike the atmosphere around.. Much more to say nice impression especially about the food.

Miinukset: Very helpful specifically the reseption team and the restaurant team..... I didn't like the delay of housing keeping. For cleaning the room.. I hope more people speaks different languages especially English.. Thanks..

Plussat: Great location, lots to do around the hotel.

Miinukset: Breakfast in Club Restaurant is a bit limited.

Plussat: A very nice and comfortable place to stay in Moscow.

Miinukset: A hotel taxi could be bit cheaper. Now is twice exensive than regular when going to and from airport.

Plussat: 7/7 bar service (expensive, though), balcony part of the room

Miinukset: TIny rooms, tends to look relatively warn down. The hotel is still ok, but seems to have lost a bit of its pride. But it's well located and compared to other hotels in the area good value for money. There's no minibar but that is compensated somewhat with a 24/7 bar on the ground floor.

Plussat: Nice location. Value for money. Room design and amenities.

Miinukset: The cleaning service is... well there is no service. Put “please clean” sign on the door at 11. 7 hours the maid finally knocked. I asked if she could come in 2 hours, she said it would be too late. (At 7pm). Did not put bathrobes in our room. When I asked for one they gave me one without a belt. Ordinary rooms are quiet noisy. You can hear noise from the street (4 lane active traffic) and from the hall. So no long stays for sure.

Plussat: lobby and mall

Miinukset: low siling.

Miinukset: the room was too hot, and the window offered no ventilation

Plussat: I was very impressed with the Front Desk staff. Very professional and friendly. Also the room and view was amazing. The breakfast was amazing as well. My stay at the Crowne Plaza was great and I would visit again if I visit Moscow again. Thank you!

Miinukset: The seating for the breakfast appeared to be overcrowded compared to the amount of people staying at the hotel. Other than that everything was great!

Plussat: The location and service.

Miinukset: There are two towers an old one and a new one (which is far better with spacious rooms), unfortunately, they put me in the old one. The room was small.

Plussat: Very nice and friendly staff, good location, not far from Underground.

Miinukset: problems with the shower (pipe problems, terrible sound), hairdryer, doors in the closet did not work, our check-in was only at 18:00 but room was not ready, need to wait 20 minutes (but nice staff gave us vouchers for free drinks at the bar).

Plussat: As normally goes with a Hilton group property, this one exceeds expectations. Located conveniently whether you're given a lift or walking from a Metro station. Reception kindly upgraded the room to a higher tier. Such a nice suprise! Breakfasts are great. Overall, this hotel highlights everything great about Hilton brand.

Plussat: Hotelli vastasi odotuksiamme, ei mitään negatiivista sanottavaa.

Plussat: Always pleasant to deal with Hilton!

Plussat: The breakfast was good.

Miinukset: The staff didn't clean the room when we forgot the tips.

Plussat: Good location for exhibition venue

Miinukset: All good

Plussat: The staff were professional, helpful and friendly. They assisted us in our work with Moscow Customs and provided some important paperwork for us at a moments notice. Superb reception team that must be congratulated. The restaurant staff also work well and helped with menu options. Wonderful all round staff.

Miinukset: We wanted for nothing, truly excellent.

Plussat: All the rest

Miinukset: Old carpets in the room with stains

Plussat: Clean, metro is 10 mins walk distance

Miinukset: Rooms abit small

Plussat: Did not take the breakfast package but ate from cafe near by the hotel in shopping mall. We had been travelling with a tour company which had booked us into the Marriot Grand after a River cruise from St Petersburg for one night. To stay for more nights did not meet with our budget. We found that the Hilton Garden In was not really a good location for sightseeing but quickly became familiar with the metro. We also walked to many places such as Arbat St and Red Square.

Miinukset: Restaurant menu choices. Better salad selections and soups.

Plussat: The beds were extremely comfortable. The staff was very helpful and attentive. The Breakfast was the best buffet I've seen.

Miinukset: The brewed coffee was terrible. Someone needs to teach them how to brew coffee. However - The coffee machines were excellent.

Plussat: Uusi hotelli hyvät sängyt

Miinukset: 1. Aamiaisella ei ollut esillä maidotonta ja gluteenitonta vaihtoehtoa 2. Aamiaisen musiikki soi liian kovana.

Plussat: Location and staff

Miinukset: None

Plussat: The location is great, only two stops from the Kremlin. The room was lovely, comfortable, clean and quiet. Friendly and helpful staff.

Plussat: Location was excellent , near by Famous Arbat street :)

Miinukset: The heater was not working I complain many time The room was freezing

Plussat: The hotel is very cleaned. The staff are all friendly and sooo helpful. location is the best

Plussat: This hotel is very clean, personal very helpful, rooms big enough and very close to Metro station.

Miinukset: The TV doesn’t have enough channels in English and Spanish. Mainly they are news channels.

Plussat: Believe it or not I really liked the tomato soup from your restaurant! That dark Russian bread is delicious - never take it for granted. I think your location is fantastic - close to shops and eateries. I would especially like to thank your two young receptionist - I regret I did not take down their names (one a blonde young lady with glasses and the other with dark hair who organised my taxi to the airport. They were both very sympathetic and very professional. I was also impressed with the taxi driver - very efficient and did not drive too fast. Thank you for making my stay so enjoyable.

Plussat: The hotel has a good location, is of a pleasant size with a friendly reception. Good bed, quiet at night and a Nespresso machine. All fine with the bathroom.

Miinukset: First I was offered a dark room (325) with a small window high up and only after I went back to reception I got a nice room on the 5th floor (515). Price of rooms generally too high in comparison to the far better rooms at other Moscow hotels like Azimut Smolenskaya.

Plussat: Very quiet room as requested. Location excellent near Metro and Arbat Street. Room small but ok for sleeping. Not much inviting public space in hotel for sitting in.

Plussat: Spacious room. Fabulous shower. Great facilities!

Plussat: Great location, 7-10 min of walk to the nearest subway station, 20-30 min to the Red Square. Excellent breakfast, friendly and helpful staff, very quiet location with car parking. Small gym area, but very good sauna and hamam.

Miinukset: Though its city center, the price could be lower for such services, especially in comparison with Crown Plazas in other cities of the world. But if you have a car it worths it because of free onsite parking.

Plussat: Beautiful breakfast, smart and modern furnished rooms. Great room service. Included fitness center with sauna.

Plussat: Siisti ja tyylikäs huone ja ystävällinen henkilökunta!

Miinukset: Kulkutie metroasemalle - lähellä työmaa, joten tuli aika pitkä kierros (kävelymatka) metroasemalle.

Plussat: Good breakfast but the egg stand was never manned. So out of 3 days I only has eggs one morning.

Miinukset: Staff we very helpful

Miinukset: The manager of the hotel named Oksana. She was very apathetic and not professional.

Plussat: The city is very beautiful. With so many things to see, even a month would not be enough. The weather was great. We loved the boat tours. Our room was comfortable and the reception people very helpful.

Miinukset: Traffic was heavy. Many tourists visit Moscow, so some tourist services could be improved.

Plussat: Awesome hotel in a nice place in Moscow for a cheap price

Plussat: Clean, good service.

Miinukset: Location, there is only one way to get it from embarkment and hard to access to stations Novokuznetskaya and Tretikovskaya

Plussat: Beds are really confi. Amenities are also really nice. Restaurant is very good, ate the beef stroganoff and chicken Kiev and it was tasty. You can also order transfer to the airport. Service is very good. Would stay again at the crowne.

Miinukset: Breakfast could change throughout the week. I stayed 5 nights and all days the breakfast was the same.

Miinukset: 8 kerroksen lounge oli melko ankea. Olisimme kaivanneet alkoholijuomia

Plussat: Kaikesta!!!

Plussat: Very friendly and efficient staff, a nice breakfast, comfortable room

Plussat: good, clean, welcoming staff

Plussat: Excellent locationn in the district Zamoskvorechie. Design. Standard double room was big and very comfortable. Staff is really friendly. It is easy to park a car right near the entrance.

Miinukset: nothing

Plussat: The wifi worked and the room and bed was comfortable , however room temperature was too hot.

Miinukset: Staff were surley and didn't come accross as friendly ( reception staff )

Plussat: extra very expensive

Plussat: its location

Miinukset: -

Plussat: Very friendly staff, nice clean rooms. Perfect location close to the city center. Very comfortable and large bed.

Miinukset: Little minus: 50% extra pay for early check in.

Plussat: Room / Staff / Location /

Miinukset: Bar / Restaurant could be improved

Plussat: Staff was friendly and helpful (e.g printed boarding pass for me at desk)

Miinukset:

Plussat: Brand new hotel, western standard 4 star (rare for Moscow). Modern, clean, nice spa, nice position. I'm used to be in Moscow frequently and this was the best 4 star hotel I've been in.

Miinukset: The hotel opened a few days before my check in, so restaurant did not open yet, services organization still in progress. I guess in a few all these will be ok.

Plussat: hotel staff is excellent, location is also perfect, all things in rooms are brilliant new. 10 min away from Red Square. at the time ideally price/quality relation

Miinukset: the breakfast was extra to pay and price was too high. we could easily go to any restuarant next to hotel and spent less. Sound isolation in the rooms could be better - we have heard all what happens on the floor.

Plussat: Service very friendly and professional, recommendation for dinner from Ms. Olga was excellent

Plussat: The property is Located just 5-7 minutes walk to Bolshoi theatre, Red Square, St. Basil Cathedral etc. The lady at the reception (Arina) helped us with the cruise as well. Very helpful staff. Hotel is quite clean.

Miinukset: Nothing

Plussat: The location is fantastic

Miinukset: Upon check-in we received a key to someone else’s room and entered it while the guest was in the toilet!!! Really not a pleasant experience not gave me comfort of security. I made sure to lock my room at all times. The bedsheets seemed unclean and and wrinkly, towels were rough, there was a mosquito in my room, and some staff unhelpful and rude. Alexey at reception and the bell boys were the only nice ones. The rest were rude and unhelpful. Its a shame. This hotel with proper service and cleanliness would make a hotel with an excellent rating.

Plussat: Stayed at savoy for two days, maybe the expectations before were too big, so I was a bit disappointed. There is no tea, coffee and electric kettle in the room, and there is no tissue. The bathroom is very beautiful, the location is convenient, there are many restaurants in the pedestrian street, and you can walk to the Red Square. Breakfast is relatively ordinary, but there is live piano playing.

Miinukset: There is no tea, coffee and electric kettle in the room, and there is no tissue.

Plussat: Location

Miinukset: More renovated. Better breakfast. Less options with higher quality

Plussat: Not much to like here: it looks great on the outside and the location is good. The rest is really bad.

Miinukset: Unhelpful staff Got a room without a window (no joke) (which I didn't accept) Everything in the room was at least 15 years old and most of it was damaged and/or broken Terrible beds Horrible breakfast, worst food ever in a five star hotel This once was probably a great hotel, but that is a LONG time ago

Plussat: great location, nice decor throughout the hotel, amazing breakfast with champagne ,

Miinukset: bit suprised when served at the hotel bar and barman kept replying in russian even though I ordered my drink in english, door men very polite but little english upgrade would do any harm

Plussat: Location was excellent as was the swimming pool.

Miinukset: I prefer a separate shower rather than one in the bath but it must be said this shower was good and didn't spray too much water into the bathroom. Would be nice to have USB charging points.

Plussat: Miljöö upea ja historiaa kunnioittava, sijainti täysi 10. Aamupalan puitteet todella upeat suihkulähteineen ja pianisteineen. Aamiaisen samppanja ja omeletit plussaa. Respan henkilökunta kielitaitoista ja palvelualtista.

Miinukset: Aamupalalla olisi ollut kiva saada kunnon kahvia huonon automaattikahvin sijaan. Tämän tason hotellissa toivoisin saavani kahvi/teekannun pöytään tuotuna. Myös ohuet, pienet kahviservetit eivät kuuluneet hotellin tasoon.

Plussat: It cant be ranked as a 5 star hotel.

Plussat: The location is good.The breakfast was perfect

Plussat: Style, decoration, location, service

Plussat: Everything it’s excellent!!

Plussat: Perfect hotel

Plussat: Proximity was excellent. We got an amazing view of the kremlin. Very grateful. Thank you.

Plussat: location was really good, size of room was really good, Cleanliness is very important for me and room ,bath all very clean, we could access to many restaurants, overall i really recommended to everybody

Plussat: Excellent service all around! Splendid location.

Plussat: Classy Hotel with amazing views of the Red Square. A must visit when you are in Moscow.

Plussat: Room

Miinukset: Expensive breakfast - Nice staff but too rigid

Plussat: Location good. Nice Hotel. More scope for improvement of services.

Miinukset: Nothing

Plussat: Very spacious deluxe room. 15 min walk to red square we got free basket of fruit and daily bottles of water

Plussat: Very clean, the staff was friendly and helpful with good english. We left Moscow on the night train and the hotel allowed us a late check out.

Miinukset: The location was a bit far from the centre and major attractions. As we don't speak russian we could not make use of the public transport and had to use taxis, some of which overcharged us. We ended up getting the Y Taxi app and that helped.

Plussat: The staff was VERY VERY helpful. I had a personal problem which has been solved thanks to the staff Room clean and quiet Wi-Fi = ok ++

Plussat: Kokonaisuutena erinomainen ja rauhallinen hotelli mainiolla paikalla. Huone tilava, tyylikäs ja siisti.

Plussat: Nice breakfast spread lot of variety, Metro station nearby, staff very friendly and nice English speaking. Clean rooms very modern rooms ..rooms same as the photos depict.

Miinukset: Hotel in a quite place away from center and hence can only travel by metro to any place, It seemed like a business hotel more with no facilities except breakfast and housekeeping. No gym , sauna, pool or any orther facilites. Beds also not very comfortable. Not much of an area to walk and explore nearby.

Plussat: Staff was very helpful, shower was excellent

Plussat: Everything was perfect. Staff was very helpfull and always happy to help us. 10 for everything.

Plussat: It was a lovely hotel, comfortable bed, lovely shower, clean and tidy. There are no complaints there! Only 2 stops on the metro to central Moscow. It was all good!

Miinukset: My only grumble was that in 419 the internet connection was a little flaky probably due to the distance to the router!

Plussat: The staff was very good, so was the room, the breakfast and the location. Since I went there as a newly wed the hotel staff surprised me with a box of Russian Sweets and very sweet postcard. That apart the general ambience is very good.

Miinukset: Not anything I can think of, especially for the value you get for really good pricing.

Plussat: Great location, very good breakfast, very nice stuff. Great rooms.

Miinukset: Unfortunately the noise from the street if your window goes out to that street is a bit too heavy. I was knocked out every day but still took me an 1hour generally to really fall asleep and not be woke up by the passing tram or a car.

Plussat: Neat and claim hotel It's not my first stay in the Mercury Baumanskaya Hotel Every time the service is beyond my expectations There are so many good places to seat and relax near by Hotel

Miinukset: Nothing All of you may wish to come true Keep the service level on the same direction

Plussat: Cleanliness, staff speaking good English and helpful.

Miinukset: There was no verity in the breakfast

Miinukset: munakas ja kanamakkaroita ei kylminä maistu.

Plussat: The biggest inconvenience for me travelling with children and staying for one week was that this apart hotel doesn’t have washer/dryer in the room. Two washers/1 dryer are located in the laundry room on p1 and you have to pay for that if you didn’t book directly through the hotel. It is busy and you might need to wait to do your laundry. Because of that I won’t stay there again. Overall, it was ok. The location is good. AC is good too. Staff so so.

Plussat: Everything was amazing: 10min walking to the metro, very very clean, well-furnished apartment, very friendly and helpful staff.

Plussat: Cleanliness. Rooms were of proper size. Staff was very helpful.

Plussat: Great location, nice facilities gym and sauna

Miinukset: Booked and paid for the room so that my mum could check in but the front desk refused to check her in. Ended up refunding me the payment and charging her for the same amount. Defeated the purpose of the gift. Only cleaned the room once for the whole week

Plussat: The lication and cleaning

Miinukset: The electricity was stopped as a result to be unable to have our coffee

Plussat: The staff were extremely helpful especially Valentina and Victoria on reception, and the luggage staff member was always cheerful. Staff spoke extremely good English. Facilities in the room were very good. The location of the hotel was good within easy reach of town via the Metro. We were pleased towels are only washed if left on the floor not washed every day, as environmental issues are very important to us.

Miinukset: We would have liked a more comfortable second chair in our room but this was not a major issue. We were surprised we could not use the stairs as an alternative to the lift as one of us finds lifts claustrophobic. Staff did their best to address this by saying they would escort us on the stairs.

Plussat: 700 meters from Metro. Convenient location

Plussat: There's kitchenwares, fridge and microwave in the kitchen. There are 2 washing machines and dryer at lower floor.

Plussat: Clean and comfortable

Miinukset: Location is a 15 min walk from the closest Metro Station. I got a discounted price so my review is based on that.

Plussat: Service and the staff

Miinukset: No comment