Hotel Pennsylvania

The location.

The room that we booked online looks nothing like the room in person, we had to pay extra $5 for a better renovation room, the new renovation room was decent looking, but the bathroom was filthy & smells like urine, we couldn't ask for a room change because we waited one hour for the renovated room & we were getting late for our meeting.

Extremely clean

The room was really hot. The air did not work and the walk from the elevator to the room was really far

The location,it was in an convenient area ,I also enjoyed the breakfast voucher ...the bed was comfortable to sleep in .

There were a few things I did not like but the main thing,the hotel overcharged my card ..I stayed for one night ,the first charge was $--- ..but then they took an additional $421.70 & now I have to wait a few business days for the money to be returne

Location

Cleanliness, staff, getting car out of valet and they lost the ticket twice, long line for checkin, breakfast was less than continental, room had mold and rust everywhere, wallpaper peeling off walls, carpet had tons of stains, smelled like smoke in the non smoking room...etc...