Friendly staff and walking distance to the falls.
The staff were really friendly and helpful. The location was very close to the falls and the convention center The room size was comfortable and big The amenities (microwave and fridge) are very useful and crucial. There were spiders and spider webs around the mirror and blockage in the air vents in the bathroom. The room or carpet cleaner smelled very bad and couldn't change the room because they didn't have any other rooms available. There are student dorms for the culinary institute across the street on 2 floors and so there are rare parking spaces infant of the hotel. There was no valet or concierge and had to take my luggage from the car to the room and was at the mercy of the availability of trolleys. Breakfast was not included, the only place to eat is a resturant that is separate to the hotel.
Room, location, value, and especially the staff. Right down to the maintenance personnel. Very friendly and effective front desk. No complaints what so ever.
Location Service was terrible. First, they only had one treadmill in their small under equipped fitness center and that sole treadmill was OUT OF ORDER. Also, room service did not clean our room, although I talked to them and the front desk 3 times to do so without any luck
Close proximity to everything Needs to be up graded
Walking distance to the falls and the staff was friendly Run down, no wifi, beds where to hard, the pool was not kid friendly at all the breakfast was minimal. The television in our room was really dark and very outdated. And there were large extension cords running all through the halls into different rooms don't know why.
Close to the FALLS If there is no place to find then I will stay.