Highgate House

Decor in room needs a little up dating

Staff are lovely

I was originally put in room 155, which resembles a prison cell. Considering i booked a “superior single” room, I was surprised at the discoloured paint running down the back of the wall due to damp, the cracks in the other walls and the miniature bathroom which is a similar size to that of our caravan (just older than me!). After requesting a move, I was put in 242 which was better but still very dated. The carpet no longer fits the room and the bathroom fittings are yellowed and ancient. I then went to eat dinner, which was tasty, but I definitely received a vegetable lasagne when I ordered spinach & ricotta cannelloni - I like both so it was no problem. Breakfast was just passable. The advertisement pictures are absolutely nothing like the hotel - which is the biggest issue. I didn’t even see the grand part of the building from the motel-esque side where my rooms where!

Breakfast was good

Rooms tired and run-down