If you want sleep, this is not the hotel for you
Beautiful property, courteous staff
The hotel room doors slam shut, woke me up 6-8 times each night I stayed there as my neighbors came in and out of their rooms at all hours of the night. Breakfast is not served until 7am - not very caring to east coast travelers who tend to wake up early. I will never stay here again.
Entry and main pool and restaurant is beautiful
Rooms are very outdated and don’t match the front area, makes it look misleading from online photos.
I liked the bed the best. It was so comfortable.
I didn’t like that you could hear all the noise from the room above and hallways. I also didn’t like that I ordered two blankets from the front desk and they were never brought to the room.
Upon arrival, we were helped by the parking attendants.
We called about 6 times to attempt to have something nice setup in our room prior to arrival and as the kitchen agreed the front desk refused. Upon arrival it took us 30 minutes to find our room 5337, there were plates and trash outside hallways, strong smell of marijuana indoors (there were children all around). When requesting extra towels/sewing kit, we had to call twice to get them sent to our room. While at the pool, we were almost hit by a side table while grown women got involved in an altercation. This is definitely not a result to expect a good time in. Understaffed, not well kept and there was no parking. A worker told us there were 4 cars per room, like are you kidding? We only had 1. We won't ever return here.
The staff and food were great
The overall cleanliness of the Corredor’s and rooms was not good. The furniture in the lobby with all poorly arranged.
This is 2 time I go and they over book
The lobby and restaurants were designed beautifully, and well taken care of. Nice, big portions of food.
Poor maintenance and care given the further you got from the lobby. Our room was not in great shape. The outdoor chairs were ripped, dirty carpet, ripped wall paper, broken card readers at the pool, and the outdoor activities were in disrepair. Sad.
The pool areas were great.
The bathroom smelled like pee and mildew.
Nice little getaway
The staff was very friendly. The rooms were nice bed was comfortable. Loved that the chiki pool had some music during the day :)
The water in the pool and the hot tub were dirty. There was not enough self parking.
Avoidable - not a resort
Common areas, Pool was beautiful, hot tub was great.
Rooms are funky - The first one smelt like human refuse. THe service is pathetic - getting atoothbrush takes 1.5 hours and reminders. There is a "fee" for this reservation - be aware.
Great Stay - Friendly Staff
I really liked Donna in the Gift shop - She was so nice and friendly. The rest of the staff was very nice as well. My room did not get cleaned the first day. by the time they showed up It was 5:30pm and I was in my room getting ready to go out for the evening. I'm not a messy person - so no big deal. But the next day they had it done by mid afternoon. The lights in my hotel room were dim and some burnt out, but I made do. The pool was relaxing and the drinks were great. The people I met at the lobby bar were so much fun. The location is great - 7 11 is right across the street - convenient. And local shops are just a block away. I would stay there again.
A nice place to stay but they need to work on thei
We were able to have an early check in, at around noon on a Wednesday. Staff were all friendly. Service around the main pool was good. Food for breakfast and lunch was adequate but not amazing. We ate our dinner out each night, so cannot comment. We had a room in building four - LOVED having a balcony overlooking the pool. LOVED being at the back by the quieter pool. We really liked that the resort is trying to keep the "midcentury modern" vibe with the interior design. We appreciated being able to use the main pool and gym after checkout on the day we were leaving, even though we could not have a late checkout. The rooms were large and although the place does need some upkeep, we did not think it detracted from the overall feel of the hotel.
The most frustrating thing was that we were out of our room from 10AM - 4PM and when we came back they had not cleaned our room. We asked them to wait until we were done getting ready to go out for dinner and then a manager called to say that the staff had to clean our room right then because it was time for her to go home. She cleaned the room with us in there getting ready to go out for dinner. On the first day we had to wait an hour for room service to bring wine glasses to our room, and when we called back they said they thought they had sent them already. We arrived on a Wednesday, and went to the smaller pool where there were no clean towels. We waited for about an hour. A guest called and they said they would send towels right away. About a half hour later another guest called and the staff said "oh yes, someone called three minutes ago about that". The towels arrived soon after that. The bar at the smaller pool was advertised as being open on our welcome brochure, but was not open for the first two days of our visit. I wish they would have told us that this was going to be the case, or at least had a sign up explaining. Overall much of our negative experience was consistent with previous reviews. I think I would stay at this hotel again, but only if the reviews started to show that these things were changing. It seemed like possibly they were understaffed, or did not know where to put their priorities.
Palm Springs Aerial Tramway (köysirata) sijaitsee 3 minuutin ajomatkan päässä ja Palm Springs Air Museum (museo) 9 minuutin ajomatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, express-uloskirjautuminen ja ilmaiset sanomalehdet aulassa. Tämä lomakeskus tarjoaa asiakkailleen 4181 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet ja kokoushuoneet. Palveluihin kuuluu omatoiminen pysäköinti.
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