|Burbank Bob Hope|
The staff was great and very welcoming. The TV lineup was excellent, to relax to when desired. Very clean.
The bed was too firm, especially for me with a bad back.
Feeling it was safe there.
The towels were scratchy and rough.
When I first arrived, the manager handled a confrontation situation with drunk occupants rapidly and restored order. Also, the renovation of the hotel was very well done compared to many budget hotels I have stayed at. Complements to a management staff that cares. I find very little of that these days. I would recommend staying at this hotel if you need to go to Pasadena.
Not terrible but it great, either
Typical no-frills motel. Bed was comfortable and room was reasonable.
Refrigerator didn't work and wifi is so bad as to be unusable.
Manager lacks customer service skills. He is rude and condescending. Whatever happened with "the customer is always right"? Breakfast had very limited options.
Nice Place, Very Quiet!!
The room was very clean and the bed was comfortable..the breakfast was a little sparse and the juice was room temperature. Would of loved a fruit tray and ice cold juice, especially for the price of the rooms.
I was really pissed I had to pay a $30 early check in fee for a room that was already available. I can see them doing that if none of the rooms were not clean and they had to call someone to clean. I had been driving for three hours on no sleep from the night before. I asked the staff to tell me what the fee was for. I was told " I dont know but its been that way for 5years"! Check in time was 2pm!!!!!!! ARE U SERIOUS!!!! If I make a reservation I want my flipping room now no matter what time I arrive. I felt the man at the desk was rude by passing me off to someone else when I started questioning him about the fee and the check in / check out times. I don't stay in hotels so I don't understand how it works. In by 2pm out by 11am, that not a full 24hours!!!..other than that my trip was a pleasant one.
Huntington Library ja California Institute of Technology (yliopisto) sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 573 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.