Playa de las Américas hotellia

Plussat: Excellent position . Well maintained pool area and facilities.

Miinukset: Lack of air conditioning.

Plussat: Would never stay there again it’s like a prison

Miinukset: The staff

Plussat: Lovely cheerful helpful staff, nothing to much trouble,clean modern apartment perfect for our needs

Miinukset: Lack of ventilation /air con

Plussat: Perfect location to everything around. Rooms were spot on and very clean. Very good value for money

Miinukset: Nothing

Plussat: Easy location, clean

Plussat: Location is on the city center. Close to the beach and all the facilities

Miinukset: The hotel looks and smells oldish, doesn't look like 4 stars hotel.

Plussat: The pool was very clean and the sun loungers were very comfortable. Apartment was spaceous and clean, with very good facilities.

Plussat: Sijainti oli hyvä, mutta vuokra-autolle oli todella vaikea saada järkevää pysäköintipaikkaa kohtuulliselta etäisyydeltä.

Miinukset: Vastaanotossa oli tullessa varsin arrogantti naispuolinen virkailija joka oli selvästi väärällä alalla. Asenne jatkui koko loman ajan. Mm. sanoi että kuntoiluhuone oli käytössä 17,00 saakka vaikka kollega sanoi sen olevan auki 18,30 saakka. Huoneistossa suihkuvettä ei riittänyt minulle ja vaimolleni. Pyysin vastaanotostosta huoneistoon kiinteistön kunnosta vastaavan henkilön joka ei puhunut sanaakaan englantia ja joka väitti että kaikki on OK. Otin uudestaan yhteyttä vastaanottoon ja vaadin asian korjaamista. Vasta tämän jälkeen asia korjattiin ja lämmintä vettä riitti molemmille. Allasalueella oli tiukat aikataulut ja alueesta vastaava kaveri alkoi kerätä tuoleja kasaan jo hyvissä ajoin ennen määräaikaa 17,30 varmaankin että ei mene tippaakaan ylitöiksi. SUOMALAISET NÄYTTIVÄT SAAVAN HIEMAN MUITA VAATIMATTOMAMPIA HUONEITA JA PALVELUA YLEENSÄKIN.

Plussat: Siisteys, ravintola

Plussat: The equipment that was available for the use of in the room

Miinukset: No air conditioning The beds were uncomfortable The early arrival of the maid each morning as we are early for our work back home and a lie in on holiday was one thing looking forward to

Plussat: Very good located in Playa de las Americas. Close to beach, shops & restaurants. Nice pool area.

Miinukset: Missed free Wi-Fi in apartment.

Plussat: We received a free upgrade to a one bedroom apartment for our stay. Big apartment with 2 bathroom each with a shower,, enormous balcony, all facilities like we were at home, ironing machine, hammock on the balcony, cutlery, glasses of all kinds, bigger fridge, microwave. Very very confortable bed with 2 usb charging ports on each side. The breakfast was also very good, pool was nice and big, gym all but ok. Cleaning everyday spotless.

Miinukset: Bed sheets were smelling bad one day after they were changed, but they have changed them on request at 10 PM. The windows did not insulate enough the sound from outside but in the night there no traffic.

Plussat: - Conveniently located between Las Americas and Los Cristianos - Good breakfast

Miinukset: The hotel is 3 stars max. Quite an old building, above the door to the room there is a sort of jalousie window - noise, light, and smell of cigarettes from the corridor get inside the room. There is no extra door to the sleeping part, microwave in the kitchenette cannot be unplugged and shines into the eyes all night. Cleaners use chemicals that leave strong smell. There is a lot of mess, luggage room for instance is full of rubbish. Some members of personnel were helpful, but overall most didn’t try/or know anything. For example, there is a free bus to el corte ingles Santa Cruz which they said at the reception didn’t exist. Overall, better pay an Airbnb for €25 like in golf amarillo where there are tranquil villas.

Plussat: Breakfast was delicious, many options. Staff really relaxed, room had beautiful furniture, everything clean. We loved the gift wine, really good one.

Plussat: The location was perfect right near the safari centre where there is a great buzz. The hotel itself is very modern and the room is very clean. We got upgraded which was a lovely surprise. We had a corner suite that overlooked the sea and it was very spacious. The pool area was lovely and there was always seats available when we went in September. The buffet food was nice and there was a good variety.

Plussat: Comfortable bed and nice suite.

Miinukset: The breakfast wasn’t very good and facilities in our room such as the air conditioning and television were temperamental at times.

Plussat: Hotel is in peaceful area so you won’t hear drunk people. It is 5 min walk from ocean that’s why the price is a bit lower than hotels with direct access. Be careful at the beach because we heard many people got their backs stolen. Hotel main lobby is spacious, clean and have modern design. They have one area where food is served - breakfast lunch dinner , and that area is also nicely decorated and clean. I think all rooms have small kitchen so if you are not all inclusive , you can store your food . The supermarket is 2min away. We had all inclusive and we were happy about it because around the area the food was more British public oriented. For proper sea food you would need to explore a bit further. The staff - was friendly and worked fast so tables were always clean. Food - was okay, it wasn’t mountains of it but I think it is a waste. Food was always nicely presented and there was chef who can cook fish , meat in front of you ( just sometimes you need to be lucky to catch him standing there as he wasn’t present from opening to closing restaurant) Cocktails- if you are all inclusive you can get all cocktails made from local alcohol, if you want to get something specific - from the brand , you would need to pay ( with 20% discount ) . If you are half board or no food , cocktails are ok price (4-6e ) but they won’t be strong so for evening better go outside and have a nice good cocktail. There is a nice table with wine, sangria and sodas which you can use all day long ( all inclusive ) Pool- it is ok size for cooling down , you can bring your own mattress and no one will say anything about it . In general Tenerife is not expensive island, so if you want good weather and very peaceful surroundings then go for it. If I go next time , I think I would take bigger hotel because this one was tooo calm for my liking

Miinukset: There was no music during the day at the pool, so people played on their phones. For evening there was little entertainment so like mentioned it is very calm place For food - you can eat nicely but don’t expect big variety. Breakfast are always the same , lunch and dinner are better but you won’t get real Spanish dishes. Also, they use soooo much salt so sometimes I couldn’t eat meat. They close all inclusive at 11 in the evening , so after that you need to pay for your drinks .... but in the end the bar is open till 12 max .. so you won’t loose that much

Plussat: Loved everything about the rooftop!

Miinukset: Breakfast.

Plussat: Loved the modern decor, cleanliness, comfy beds and pillows, super kind and friendly staff and overall atmosphere of the hotel. The rooms look exactly as in photos and the pool is great for swimming plus there’s plenty sunbeds for everyone! Also the gym has all you need to make your stay that little bit more active and burn all the calories you’re bound to consume in their restaurant buffet. I had a room on 7th floor which was great for views but since its just beneath the UP rooftop area it does come with some noise in the early morning when the staff prepares it for the day (plus the constant hum from the power generators). The area around the hotel feels very safe and its a 5 min Walk to the beach with plenty of food joints and shopping around. There’s a small supermarket just around the codner so you dont have to worry about the drinking water/tea supplies.

Miinukset: Many of the standard hotel amenities like safe or fridge are payable extra at Vulcano, which at the rate of 120 a night felt a bit odd (bit like cheap airlines where we will soon pay for the air we breathe). Since the hotel is really lovely and has a bit of the higher end feel it came as a surprise.

Plussat: Pool was fabulous , food was good , had my hair done she was really good

Miinukset: Entertainment was for older people

Plussat: Everything. Our room was at the 7 floor, we really liked modern design of the apartments and the hotel, really appreciated the availability of a modern and big (~50'') TV screen. We really liked the food: delicious, big choice. It was a pleasure to stay at this hotel.

Miinukset: Had problems with WiFi connection near our room, that were not fully fixed after several complains. Sometimes in the evenings, the music at the nearest restaurants was to loud, so we had to close the windows.

Plussat: En syönyt croisantteja. Nukuimme hyvin, sängyt kohtalaisen hyvät sekä siistit. Aamupalat sekä ruokailut monipuoliset sisällöt. Sopivasti myös vihanneksia. Jokainen löytää varmasti omat herkkunsa.

Miinukset: Hotellia on kunnostettu viimeisen vuoden aikana jolloin siitä on saatu laadukas siisti kokonaisuus. Viikon aikana tutustuu muihin hotellivieraisiin. Olen keskustellut monen kanssa, moni asuu tässä hotellissa sillä ajatuksella että tänne tullaan uudestaan ja uudestaan. Tämä kaikki on positiivista. Suurella osalla vieraista kuitenkin on mielessä todella huonosti toimivat hissit jotka korjataan monta kertaa päivässä kun juuttuvat eri paikkoihin tai ovet eivät aukea. Kun sinne jää kiinni 20:ksi minuutiksi tulee paniikin omainen tunne sekä paha mieli. Tämä seikka on vietävä hotellin johdon tietoon. Vain tämän takia voi jäädä asiakkaita tulematta seuraavalla kerralla.

Plussat: very good location

Plussat: Great hotel spotlessly clean staff exceptional

Miinukset: Nothing

Plussat: Food excellent, general hotel was very good, staff very helpful.

Miinukset: Only disappointment was room facing walkway / street

Plussat: Great Location, staff very helpful and pleasant...room clean and modern... Pool area and pool delightful...

Plussat: aamiaine ja iltaruoka monipuolista ja hyvää.

Miinukset: Maisema huoneen ikkunasta ,patiolta valkoinen betonimuuri ei miellyttävä. Huone 117. Uima-altaalla varataan kaikki aurinkotuolit jo enen aamiaista, henkilökunta ei puutu asiaan. Aamupalalla rouvat tulee ison kassinkanssa johon laitetaan surutta päivän eväät, taaskaan henkilökunta ei asiaan puutu. Selvää varastamista, harmittaa seurata sivusta. Puuttuisin asiaan jos osaisin paremmin kieliä.

Plussat: Fabulously clean, great accomodation, very helpful staff, lovely food.

Miinukset: No complimentary tea or coffee in the rooms.

Plussat: Lovely bright clean hotel in a good area. Close to shops and beach

Miinukset: Staff were not at all friendly and at times quite rude. Bar staff in particular were extremely bad. Cleaning staff on the other hand were very pleasant and very thorough.

Plussat: Great location and room size. Comfortable bed.

Miinukset: Most of the staff were very friendly except for the manager in the restaurant. He was extremely rude. Another issue was that there is no tea, coffee and a kettle in the room and you cannot get tea or coffee with your dinner which is very upsetting. Another issue was that you had to pay for your pool towel per day per person and you also had to pay for your safe in your room per day. This is very unusual for a 4 star hotel.

Plussat: Remontoitu, siisti. Hyvä sijainti.

Miinukset: Äänekästä ravintolassa kuin pika/kouluruokala, ei mikään nautinto. Yleisesti markkinatunnelma, all in ravintola ja ruoka kehno.

Plussat: Layout of hotel is good , room nice and spacious and not far from the promenade Dining room and reception staff friendly

Miinukset: No tea and coffee making facilities in room, lack of toiletries in room Not a good process for ordering and paying for drinks, not possible to pay cash or order direct at bar sometimes long wait to get drinks, bar waiter staff not friendly

Plussat: The dishes were delicious and the food was warm and fresh. The staff was very friendly and helpful.

Plussat: We booked independently and when we arrived the porter was very helpful.The reception staff were very good.Next time we will book direct , as all the reception staff speak good English. I will definitely use this hotel again.

Miinukset: I can’t find anything I would change.We stayed for 4 nights and enjoyed everything. Prices for drinks were quite expensive. I think I might go All inclusive in future.

Plussat: the room was good, the outsite area good, locstion great.

Miinukset: The food was fine but so noicy and loud in the cafeteria, we just ate in a hurry. We never wanted to eat dinner there even though we had all inclusive, because it was just no fun at all. Not cosy or relaxing at all!

Plussat: Pool area was excellent, great and very friendly staff and very good food

Miinukset: Room was a bit small for 4 people (same room as for 2 persons)