Great vacation spot
Adult only all inclusive resort. Food was good with plenty of restaurants to chose from. Ocean views are great.
Lots of stairs and small steps between ledges. Be prepared for some walking since things are spread out. Walking paths are very slippery when wet.
Parts of the grounds were very stinky
Much needed winter getaway
The only thing that was lacking in quality were the bed sheets. For a 5 star resort the sheets were old and covered with pill balls. Also I don't like the fact that people get up and "save" chairs early in the morning without even sitting there during the day. The system should be when you leave the lounge chair you take your saving towel so someone can sit there and use the chair. Most of the time there were approximately 2/3 of the chairs empty just being "saved". This is not necessarily the fault of the resort but of people just being rude.
The service, food, and location were excellent. The staff were genuinely happy to be of assistance and always greeted us with a smile.
Staff very kind and courteous. Animation team is so fun.
Wish it was less expensive.
One of the best places in the world.
Everything. It was amazing.
Food, service, entertainment. Everything was perfect in my opinion.
Great location, service and value!
This was one of the best all inclusive properties I have been to. Room, staff, food, pools, bars and entertainment all were amazing. I loved the hydro therapy as well. Plus, as a bonus, the front door was right on 5th avenue, allowing us to shop, go to bars and grab off resort food. If you are looking for a chance to get both all inclusive and experience Playa Del Carmen, I highly recommend the Royal!
The beach was horrible - rocky and full of seaweed. However, as I personally hate sand and salt water, this did not bother me in the slightest. This actually made my stay better, as we stuck to the pool, bars and 5th avenue.
The Royal receives regal reviews from us!
Amazing...and I always choose 5 star resorts. One of the best I've ever experienced.
The hotel should do a better job of explaining all there is to offer and an initial tour...it really has excellent offerings, but we had to navigate/learn a lot on our own. It would have been helpful to have more information upfront.
Our room was gorgeous Shows were great Food was great Loved how we could walk out to 5th Avenue Most of the staff was friendly Beach was well kept
Pool was freezing I felt like they were always trying to sell something to us Small pool Crowded beach Beach chairs were old- they need some serious updating!
Great Location and comfortable
Location Good size rooms Pool area Friendly staff Service
Food was just ok Bedding sheets should be improved Improve lounge facilities
Just steps from Playa del Carmen’s famous Fifth Avenue, the AAA Four-Diamond resort boasts lavish all-suite accommodations, all with private balconies or terraces and whirlpool tubs, plus special options such as swim-up suites and beachfront walkouts. Beach butlers and romance concierges provide heartfelt Royal Service® as you enjoy the exquisite cuisine of seven gourmet restaurants or sip a cocktail at one of the lounges, such as the swim-up bar or tequileria. Unwind by the tranquil relaxation pool or in the luxurious SPAzul, featuring a hydrotherapy experience and Temazcal steam bath. Play volleyball in the oceanfront pool or enjoy snorkeling, tennis, culinary classes and live music. Endless options and ultimate luxury are all included in our adults only resort.
Perustuu 3 855 arvosteluun
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