Grand Hotel Reykjavik

Asuimme 10 krs ja näkymät olivat upeat. Hissit nopeat. Huone siisti ja toimiva. Ihanat leveät sängyt. Hyvä sijainti. Upea aula.

Yksi henkilökunnasta opasti välimatkan yhteen kohteeseen väärin ja se aiheutti aika paljon harmia. Palaute annettiin suoraan hotelliin. Muuten henkilökunta ystävällistä ja avuliasta.

Although bed linen seemed to be clean a little plastic medicine box propped out of the bed when I was going to bed - also I saw some hair which were lying on the matress cover - again the linen was clean and the hair was stuck to the linen. I was to tired to do anything about it - but want to let you know because some people would probably not like this at all. Otherwise staff was really friendly and I liked the stay.

The room we upgraded to was very comfortable with a lovely view. Very clean. Breakfast was excellent, plenty of choice. Limited choice of food in the restaurant for the evening but quality was really good.

The initial room we were allocated was very dark facing into the atrium on the lowest floor. You would have to have the light on with other guests able to look in. There were seats under the window for guests. We had no choice but to upgrade since we didn’t want to put up with that for 5 nights. The spa was very disappointing, only small sauna and 2 small baths, steam room was out of action although we were informed of this. No privacy at all in the changing room. The staff however were lovely. The French football team stayed whilst we were there. Their security staff were extremely arrogant. We had to be picked up away from the entrance for a trip and were unable to wait for a taxi in the entrance because the team would be leaving at some point. It wasn’t as if there were hoards of people waiting to pounce on them!

New quality impressive hotel with fantastic views

a bit far out of town

Clean, good sized rooms, quiet (despite being full) and pleasantly designed. Staff friendly and helpful.

Breakfast good but not overwhelming.

The booking confirmation stated "Deposit

locaition, big rooms, a lot of space in the room and exelent view from window to atlantic ocean

Clean, spacious, new, easy to find, good food, fairly central location.