Quality Hotel Rouge et Noir

The staff were really helpful all things considered. The waiting staff in the restaurant were so lovely and considerate. The receptionist was really accommodating aswell. The shuttle to the train station was really helpful!

The hotel conditions are like reviews say - poor at best. Carpet needs to be replaced, beds so uncomfortable and lots of facilities not working! The food is beyond average and we were WELL overcharged for drinks at the bar come check out. It’s definitely a budget option for Rome but can’t expect a lot Considering the price. Wifi never ever works anywhere in the hotel. won’t be coming back.

Only the coffe machine.

Almost Everything, the room was old, the cabinets were broken, the shower didn't work properly, the mattress was old, and very used. The breakfast didn't had many variety of products, and the quality was poor. The employees were always the same and didn't seem satisfied with the job.

Old building,Need remodeling. Need replace Shower head. Need change carpet in walk ways on all floor levels. Entry carpet need to glue down .

Pool nice and cold, most of the staff friendly.

Floors weren't cleaned on a daily basis. Took 3 days to get extra pillow. Hotel pictures need to be updated, steep location for walking. Triple room very very small, no where to unpack or put suitcases.

Rooms were filthy and damaged. We had to change rooms 3 times due to water leaking from light fixture in bathroom and an unknown liquid leaking from air-conditioning unit. Safes did not work in any room. There were stains and hairs in all of the bedding. Wallpaper was torn in every room. In the lobby the fire alarm had been disconnected and was hanging from the ceiling. The food was disgusting in every area of the hotel. The pool was mouldy. The area was dangerous. No footpaths to walk on to get to shops/bus stop/restaurants. Doors on balconies did not lock. Overall terrible experience and a very disappointing holiday.