Santa Cruz de Tenerife hotellia

Plussat: The breakfast was very good, with a broad choice,as was dinner. Wine by the glass was a little more luck of the draw, some evenings we had three different wines in succession, some evenings we were offered the opportunity to taste the wine others not. Waiting staff often didn't have a clue what they were serving, dry, sweet etc.

Plussat: We had a very pleasant and comfortable stay.

Miinukset: The cooked food in the restaurant could have been warmer.

Plussat: Mahtava sijainti, aamiainen yliveto ja kannattaa pyytää 2hlön huone 422 jos haluaa 15mx4m terassin ylimmässä kerroksessa!

Miinukset: Yhtenä päivänä ei vaihdettu lattialla olleita pyyhkeitä.

Plussat: Aamiaiella erinomainen valikoima. Upea kauniisti sisustettu hotelli. Ystävällinen henikökunta. Siisti. Tilava, puhdas huone. Kaikenkaikkiaan rahallista. Pysäköintihalli (maksullinen). Suuren puiston laidalla.

Miinukset: Lapset eivät päässeet kylpylään. HIEMAN syrjässä?, mutta ehkä juuri siksi niin rauhallinen ja mielyttävä paikka asua.

Plussat: Very spacious room and clean. I like their no plastic policy, well done! The grounds of the hotel are beautiful and well maintained. Very friendly staff. They offer free taxi to the beach, great value of money!

Miinukset: Nothing

Plussat: All was good staff excellent ,gardens etc all good

Miinukset: We have stayed in Iberostar in Madrid,Sevilla and the standard of units is alot better ,but it is a old building and you can only do so much with the rooms ,no toothbrush,paste ,hair brush

Plussat: Staff were attentive and very professional , view from room was stunning

Miinukset: Nothing we have no faults ( be careful of the laundry charge as the small print charges you 50% penalty for giving it in after 9am

Plussat: Nice pool area, a little chilly, easy to walk to shops and restaurants downtown. Good breakfast buffet.

Miinukset: Bathrooms are rather cramped, not all employees in restaurants speak English.

Plussat: The hotel look amazing!! The reception was great, the breakfast is the best that we ate in Tenerife, the crew in the restaurant was very nice and kind, we got cava bottel when we told thr reception that we are celebrating honeymoon, the room was very clean and the veiw was amazing from the bolcony in 4th floor, there are a lot of restaurants nearby

Plussat: We have just returned from a 10 night stay. Fantastic check in with classic 5* service - cold towel, juice, porter. The best part of the hotel had to be the pool side as there is no competition over sun loungers (which all have comfortable padding). Also, the barman on poolside was a fantastic host - I’d recommend his Caipirinha cocktail! Bed is extra large and comfortable. Very impressed with the 0% use of plastic too! We would recommend renting a car, as days out to Puerto De La Cruz/restaurants/Siam Park gives the holiday more variety. We didn’t need to pay for parking for the whole holiday - there is always at least 1 space on the road near the hotel.

Miinukset: Make sure you have the do not disturb sign on your door if you are still in bed/in the shower etc. in the morning because housekeeping will always knock once and open the door straight away before you get the chance to respond.

Plussat: The feeling of staying in a magnificent place. Kids friendly. Great staff, very attentive.

Plussat: Great hotel, staff and services.

Plussat: Hyvä sijainti, Auditorium lähellä.

Miinukset: Henkilökunta vastaanotossa kovin kiireistä. Jkvn joutui odottamaan.

Plussat: Keskeinen sijainti ja ystävällinen henkilökunta. Hinta- ja laatusuhde hyvä.

Miinukset: Aamiaistila viileä.

Plussat: Amazing stay Clean room Delicious breakfast Very friendly and helpful staff in reception

Plussat: Clean, great bathroom!

Miinukset: The mattress was a little bit soft.

Plussat: Room was spotless and beds large and comfy, on 7th floor so lovely view. Breakfast had excellent varied choice, all very clean and well presented. Staff were all friendly, pleasant and attentive. This was a return visit and we'll definately be back.

Miinukset: Leaving!

Plussat: Amazing staff at the reception. Always available to help me out in any request I made. Top position, 5 min walking by the bus station and bar/restaurant all around the area.

Miinukset: I could not have a double bed for me and my partner. we had to sleep in 2 separate beds. Despite it the room was really comfortable and clean.

Plussat: Room very good ,clean comfortable beds ,would stay again to go shopping .

Miinukset: Breakfast , the hot water for my tea was not hot enough, toaster was not working properly, no salt on table no butter knives, meats and cheese thin and small , I would stay again ,will not have breakfast, Went on roof at 5 after site seeing in Laguna, wanted to lay on sunbed , None there, said in lift would be closed at 6 pm so only want an hour in sun .

Plussat: The location was perfect for us. We did not have breakfast but found the snacks and drinks in the bar very good and reasonably priced.

Miinukset: We vwere pleased with the whole experience

Plussat: Great position in the comercial hub of Santa Cruz

Miinukset: I booked a club room which I thought would include more than just some what looked like stale cakes!! The fridge in the room wasn’t cold! No views!!!

Plussat: Good Hotel, near to the center you can arrive by bus or with 15 minuts walk. I like it, if i will have occasion to return in Sant Cruz i will choose this hotel.

Plussat: Dining at the Sook was very good

Miinukset: Looks fun down with neighbouring and tiles

Plussat: The bed was quite firm and comfy but I found the pillow's not to be very comfortable. Rooms very nice and adequate.

Plussat: Went to the restaurant twice for evening meal. Menu el dia excellent with varied choice and good value for money 16 euros for 3 course with bread, glass of water or wine and coffee included in the price. Used the bar facilities too. Again good choice and good value for money. Not overpriced. Staff very friendly. The swimming pool was not heated so a little chilly, but the hot tub was great. So was the sauna and gym ( Tip : you have to ask for the sauna to be switched on about 20 mins before you want to use it) no problem though

Miinukset: Nothing at all. We will be going back again very soon.

Plussat: Hyvä, siisti ja mukava hotelli lähellä keskustaa. Vieressä upea iso puisto. Kaikki toimi hienosti ja henkilökunta palveli hyvin. Yövyimme vain yhden yön ja tulimme autolla. Parkkihalliin sai auton pienellä lisämaksulla. Parkkihalli oli kuitenkin melkoisen ahdas, joten isommalla autolla harkitse ehkä muuta pysäköintiä.. Kattoterasin oleskelutila oli mukava ja lämmitetty pieni poeramme erittäin mukava. Uima-altaassa viileeä vettä.

Miinukset: Aamupala ei kuulunut hintaan. Tämä tosin tiedettiin jo varatessa, joten ei tullut yllätyksenä. Helppoa lähteä aamupalalle kaupungin lukuisiin kahviloihin ,mutta erikseen maksamalla voi toki syödä hotellissakin aamupalaa.

Plussat: Breakfast was excellent. The location is very good, it is að big and beautiful garden along the hotel and whitin 5 min. walk to shoppingstreets, harbour, citycenter etc.

Miinukset: Not much.

Plussat: Nice and affordable hotel, perfect location, parking is available, nice room.

Miinukset: No view from my room, not much space around the bed.

Plussat: Staff are so nice and helpful ... Hotel is spotless

Plussat: Beds were extremely comfy

Plussat: The decor, the staff, the rooms and the rooftop pool area.

Miinukset: N/A

Plussat: Excellent hotel! Very clean, perfect location also swimming pool in roof terrace.

Miinukset: We asked for double bed and instead we got twin beds, very comfortable but not what we asked for.

Plussat: Ideal situated next to the park beautiful and I easy walking distance to shops and restaurants . Taxi back up cost 3 .15 euros.

Miinukset: nothing

Plussat: The rooftop pool is amazing and normally pretty empty which is a bonus!

Plussat: The room was very clean and with comfortable beds. It had an amazing breakfast with a wide variety of choices.

Miinukset: The parking lot was too narrow and the elevator had a programming issue, sometimes it didn't open its doors in the floor you pressed the button for.

Plussat: Hotellin sijainti oli loistava kauniin puiston vieressä Santa Cruzin keskustassa. Aamiainen oli monipuolinen ja maukas.

Plussat: Very spacious room. Perfectly modernized hotel, in very quite area und with nice garden area.

Miinukset: Breaakfast room underground.

Plussat: Sijainti on todella hyvä. Alakerran hieronta oli myös rentouttava..

Miinukset: Hotelli mainostaa isoa uima-allasta. Talvikuukausina se on käyttökelvoton. Vesi on 16-asteista. Huoneessamme oli keittiö, jossa ei ollut mitään astioita.

Plussat: Very helpful staff - especially Yepci on the front desk

Miinukset: That we had to go home!

Plussat: The staff was very friendly and helpful. My room was clean, comfortable and quiet. There were drinks for purchase in the mini fridge. The pool was a nice area to relax. The restaurant had excellent service and food - ate there gladly each evening.

Miinukset: If you don’t reserve a space in their garage, street parking can be scarce. Not the hotel’s fault but something to be aware of if you have a car.

Plussat: Helpful staff. Good breakfast. Not too far from the metro which gives good access to the centre and airport bus link. Spacious quiet room. In a nice garden district which felt safe.

Miinukset: Airconditioning didn't seem to be working in room. The hotel is further from the centre than I expected but not a problem if you don't mind a good walk.

Plussat: Aamiainen oli erinomainen. Paljon hedelmiä. Ihanaa kakkua. Kahveja joka makuun. Loistavat patjat, rauhallista. Nukuimme todella hyvin. Wifi toimi huoneessa moitteettomasti. Henkilökunta hymyilevää, meistä pidettiin huolta.

Miinukset: Hotellli voisi hankkia kuntoiluhuoneen.

Miinukset: Everything was fine

Plussat: Staff was friendly and welcoming. Hotel room was comfortable and quiet. The pool and garden are great to have in the city.

Miinukset: Swimming pool could be cleaner.

Plussat: Location was great .. staff were very friendly and helpful

Miinukset: Air conditioner in the room didn’t work

Plussat: The hotel was clean and comfortable and the staff were friendly and very helpful! I would definitely stay again :)

Plussat: There was a parking place in the garage of hotel. Good breakfast, fast internet.

Miinukset: The bathroom was not clean enough, the grouts need better clean.

Plussat: Lovely hotel in a quiet area of Santa Cruz with a nice walk into the town. Lovely friendly staff. Room was compact but had everything I needed. Pool area was nice and quiet

Plussat: Loistava aamiainen. Hyvä hinta/laatusuhde Rauhallisuus

Miinukset: Sijainti hieman hankalassa paikassa. Parasta mennä taksilla

Plussat: great breakfast, clean and comfortable.

Miinukset: Location a bit off the city center.

Plussat: good for purpose

Plussat: Spacious rooms at good location

Miinukset: Facilities are moderate

Plussat: The showers are very nice. Good and powerful and there's also a bath and bidet which is great. I was very impressed with the shower. The beds despite the whole twin issue are very comfortable and very clean. The hotel is quite pretty and has nice decor. Also, it's very quiet which at carnival time is appreciated as the noise levels can become difficult in other parts of town.

Miinukset: This hotel falls short in a number of ways which could be easily rectified. This is a 4 star hotel but I would have said it's more like a 3 with the standard of service. Firstly, they list as having double rooms and twin rooms except app of those rooms have twin beds regardless. When I'm paying for a double I expect a double bed. Why bother making the distinction between double and twin when they are all in fact twin rooms?. Secondly, when I ordered room service I was told that I hadn't opened credit so had to pay in cash.. It's absurd that I wasn't asked for a credit card on check in, I would expect something like that to have been mentioned instead of being treated like I was going to do a runner on the bill. I eventually had to go and give front desk my credit card to ensure this didn't happen. And finally on check out, I had 2 extra breakfast on my invoice. I said that I hadn't eaten breakfast at the hotel and was asked a number of times if I was sure. Bear in mind I was a solo traveller.. it makes no sense that I would have ordered two of the buffet breakfast on the same day. Silly issues but enough to put a dampener on my stay. The other issue is the location which may or may not be an issue depending on the type of traveller you are. You have to walk a good 20 minutes to get to anywhere.

Plussat: Hyvä aamiaisbuffetti.

Plussat: Large spacious hotel..bed very comfortable. .staff very nice. ..

Miinukset: Need Extra lighting in bathroom...

Plussat: Suuri huone, lähes luksustasoa. Rauhallinen vaikka urheiluareenan vieressä.

Plussat: Very well adapted for disabled persons with ramps and elevators everywhere.

Miinukset: While decent, the breakfast buffet had a smaller selection of foods than we had expected from a 4-star hotel, especially in terms of pastry (no chocolate muffins or croissants here).

Plussat: Location, space of room was great.

Miinukset: Maybe a balcony.

Plussat: Spaciousness and brightness. All areas were very clean. Good shower comfortable bed. Parking available. Staff were very pleasant. We did not eat in the restaurant but there seemed to be a good choice and it was reasonably priced.

Miinukset: It was a bit far from the centre of town.

Plussat: Location for football stadium

Miinukset: There was nothing to dislike

Plussat: Rooftop bar!

Plussat: A decent hotel with great location to see the city, regular set of services. Clean and comfortable enough to stay for one or two nights.

Miinukset: I’ve stopped a lot in NH hotels before and one of the aspects I liked was the breakfast. Here it was rather basic.

Plussat: Location

Miinukset: Breakfast should be included. Coffee machine in the room as well. All these items make travel far more comfortable.

Plussat: Location , staff

Miinukset: Property needs a little bit of renovation. View from the window, there is only one lift

Plussat: Great Place for every kind of City Trip. Tram less than 100 m far away. It‘s not really fair to classify it as a 3 Star Hotel because rooms are renovated and on NH Standard. Only the Building itself is from the 70‘th. And be sure, nobody needs the Hotel restaurant because your directly located into the old town with a lot of famous Tapas Bars and Restaurants.

Miinukset: Breakfast wasn’t really bad, but not comparable to the normally good NH Standard.

Plussat: The location is very good

Plussat: The location is quite convenient, in the very centre of the Santa Cruz. Room was nice, and overall hotel impression was good - breakfast wasn't anything fancy but was generally good.

Miinukset: Parking entrance is hard to find - it's at the end of a dead end right after the blocking sign (and there's no entrance for non-residents from another direction) so we did two rounds before we understood how to approach. Parking entrance is through the freight elevator, very tight. Otherwise no complaints.

Plussat: Check-in/Reception was friendly and efficient; I was greeted by name even before I showed my reservation details. The room was clean and well-equipped (with a welcoming plate of fresh fruit slices), with a safe and fridge/minibar. (Beware of the minibar prices though!). Although we didn't need it, aircon appeared to function well and was simple to operate/adjust. Breakfast was good quality, varied and plentiful with fresh cheeses and meats and a selection of pastries. I had requested and we were allocated a quiet room (end of corridor). The hotel is in a good area for restaurants, with the popular "Noria" street about 5 minutes walk away.

Miinukset: There was no daylight into our room, as it looked on to a gloomy internal space within the building; the sky could just be glimpsed with difficulty by looking steeply upwards from the second-floor room window. Room decor (dark-brown wooden panels and off-white greyish wallpaper) made the room even darker, so we had to keep lights on at any time of day. There was a 1-metre square "window" at about 1-metre height between the bedroom and bathroom/toilet area. Although the glass was partly frosted (with clear glass strips between frosted areas), it was quite translucent and the light from the bathroom would disturb someone sleeping in the bedroom. The bath tub and shower were immediately on the bathroom side of the window, so that the silhouette of anyone showering was clearly visible. (Photo 16 of the hotel's picture gallery partly shows this feature, and could actually be the room we had). The 6th-floor rooftop "sun terrace" - one of the plus points for booking this city-centre hotel - was only open Friday through Sunday. On the one occasion we did manage to visit the terrace, it seemed to be a pleasant area for afternoon relaxation (although music from the bar was quite loud). This is very much a "business hotel" with little local atmosphere or charm. Although a restaurant and bar are advertised, we didn't actually notice anyone dining at any time during our 7-day stay.

Plussat: Location. Staff overall friendly.

Miinukset: I asked for a double bed and was given a twin. The mattress is simply too hard. I asked for a quiet room on the top floor which I also didn't get.

Plussat: If the price for your stay is acceptable for you, definately go for it. We booked well in advance and prices were very reasonable. Soon thereafter prices rose a lot. Perfect price/quality ratio

Plussat: This is the second time I stay at this hotel and again it did not disappoint. Very clean in an excellent location. The staff is very friendly and helpful. Love it!!!

Miinukset: N/A

Plussat: Clean and comfortable room. En-suite with bath.

Miinukset: Meal in evening, the fixed price menu del dia was disappointing.

Plussat: Riittävä aamupala, kylläkin joka aamu samanlainen. Hyvä sijainti, puisto vieressä. Huonesiivous toimi hyvin.

Miinukset: Vastaanotto asiallista mutta ei mitenkään ystävällistä eikä informoivaa, kartan sai pyytämällä erikseen. Viikonloppuna äänet ulkoa kuuluivat hyvin.

Plussat: Location was fabulous. So easy to travel to and from. This was our 4th visit to Principe Paz and we will definitely be visiting again.

Miinukset: We found the bed a little uncomfortable but that was our only dislike.

Plussat: I liked everything, it is a very good hotel with a central location full of bars and restaurants in the neighbourhood . Good rooms with enough space. The bus station is 15 minutes far from the hotel, good to travel around the island

Plussat: Everything else. Nice rooms. Very convenient position. We have stayed here several times and will do again.

Miinukset: Our room was near the lift shaft and there was noise as the lifts went up and down and the doors opened and closed. We were offered another room but as we were staying for only 2 nights it was not convenient to pack up and move rooms.

Plussat: The staff was super helpful and nice and the breakfast was great.

Plussat: Good breakfast, good size shower with good water pressure and a comfortable bed.

Miinukset: They must advise that reaching the hotel by car is not possible

Miinukset: Should repair toilet, lavatory was making horrible sounds all the time and water don’t stop to running.

Plussat: Hotellin sijainti puiston reunalla oli hyvä. Puistossa oli hieno jouluvalaistus. Huone oli hiljainen vaikka ikkuna oli puiston puolelle. Lähellä oli myös hyviä ruokapaikkoja.

Plussat: Perfect, clean, comfortable hotel.

Miinukset: Hotel is in a pedestrian zone and hard to find. We had to park on the street which was a minus.

Plussat: Hyvä vuode ja huoneen hulppea sijainti 7.kerroksessa: erinomainen näkymä läheiseen papukaijojen (n.40kpl) valloittamaan puistoon ja avomereen satamineen.

Miinukset: Aamiaisella voisi olla muutakin kuin valkeaa leipää ja suurempi kasvistarjonta.

Plussat: Very professional and polite staff. The room was spacious and clean. The location is perfect if you want to discover the center of Santa Cruz.

Plussat: Very good staff, nice, friendly. Helped with every request very quickly.

Miinukset: Sain ensin huoneen 505, jossa oli erittäin paha pinttyneen tupakan haju. Vastaanotossa työskentelevä mieshenkilö ei ollut kuulevinaankaan valitustani ja usean kerran toisti ettei hotellissa ole muita vapaita huoneita. Olin hermostunut ja uhkailin nukkuvani ala-aulassa. Lopulta huone vaihdettiin mumeroon 704, jola oli ok. Joten olin pettymyt moiseen kohteluun.

Plussat: It’s in an amazing area, next to a beautiful park. The staff is fantastic, very helpful for what I needed! Room was incredibly comfortable and clean, with the nice view over the hill and a street.

Plussat: Great location , helpful staff.

Miinukset: Swimming Pool is closed until July . Shame they didn't put this on website. I always choose hotels with a pool. to exercise and entertain my daughters

Plussat: Bed really confortable

Plussat: Very good location Tasty breakfast Cozy beds

Miinukset: Small room

Plussat: all good, but the pool seemed to be closed / drained

Plussat: Hyvä palvelu,lähellä keskustaa.

Plussat: Comfortable bed, nice balcony, excellent breakfast and superb location

Plussat: Erinomainen aamiainen, siisti, ystävällinen henkilökunta, kaunista ja viihtyisää.

Miinukset: Viemärin äänet kuuluivat yläpuolelta. Hieman liikenteen ääniä kantautui huoneeseen.

Miinukset: The noise from the street kept us awake and the bed was really hard. No air conditioning.

Plussat: - extremaly comfortable bed. I slept like a baby - good Wifi

Plussat: - Very kind and helpful people - Nice value - They solved me a wall plug problem - Everything was clean and tidy - The room was big and nice - They helped me to find restaurants and bus stops near the facilities - Wifi was good (I had to work sometimes with wifi) - Not that much clients staying there, so it was generally quiet all day, which is good if you want to have a rest

Miinukset: Minor stuff: - You can hear everything your neighbour is doing (and viceversa) due to wall thickness - The pillows were nice but a bit hard to my taste - My window was making noise due to the wind, so I had to place some paper stoppers to prevent the noise - The keyhole was a bit tricky to handle and noisy (at least in my room)

Plussat: People and staff

Plussat: Good location and very service minded host !

Plussat: The location was perfect for exploring Santa Cruz and near to the bus station to be able to get around Tenerife.

Miinukset: The noise from other occupants, ie, slamming of doors and cars honking horns in the early hours of the morning.

Plussat: Clean bathroom + toilet, value for money, bus/tram station closeby,, fridge in room.

Miinukset: A bit far from center, noisy from street + loud neighbours making phonecalls in middle of night.

Plussat: Everything was good. As pension or hostel should be. Location is ok and stuff was friendly and helpful.

Miinukset: Location from the city center was a little bit far. But if you are a walker than it's fun to walk down and up hill.

Plussat: Good location with easy access to public transport into centre and to La Laguna. Basic coffee and toast breakfast for €2 available in ground floor café where lunch & dinner also available at very reasonable price.

Miinukset: Bedside lights both not working & reported to owner but not fixed. This is my only complaint.

Plussat: Very friendly and helpful staff, spoke English what isn't typical for Tenerife.

Miinukset: They really need to renovate the whole place and fix shower.

Plussat: -Location awesome with supermarkets and bar nearby -Just downstairs there is a marvellous bar with really kind owner working there -Really functional rooms -Everything really clean

Miinukset: -It is a noisy area -The soundproof is not the best, better to bring earplugs -Can be really warm in summer, because there is no AC.

Plussat: Price and location

Miinukset: Everything is old and no breakfast service.

Plussat: The staff is really kind and generous.

Plussat: Very friendly staff. Cleanliness and quietness.

Miinukset: No Wi-Fi in the room.

Plussat: Huone rauhallisella sivukadulla, sänky hyvä nukkua. Jääkaappi plussaa.

Miinukset: Vanha rakennus, äänieristys sen mukainen, eli huono. Tosin naapurit eivät pitäneet asiatonta meteliä, vain normaalit eläminen kuului huoneeseen.

Plussat: Central location reasonably good style and forniture and comfortable bed.

Miinukset: The room and bathroom was found clean, but a careful eye would spot some dirt. There is not air con, which it’s okay in S.Cruz, but the fun was not working well.

Plussat: Small and clean. Good proximity to airport

Miinukset: Just spent a night there

Plussat: Great location - everything is within walking distance. Quiet street. The room is small but it has everything one needs. The staff at the reception is very kind.

Plussat: Awesome location, very clean, good reception, very good mattress.

Miinukset: Small bathroom.

Plussat: Staff is super nice

Miinukset: Internet wouldn’t work at all I tried daily repeatedly and had to walk to another bar near by to get it but I’ve stayed here before and it wasn’t an issue

Plussat: Kiva henkilökunta, 24 h respa, alakerrassa automaatti josta sai ostaa vettä ja naposteltavaa. Siisti, vasta remontoitu huone. Mukava parisänky. Saimme jättää rinkat päiväksi säilöön hotellin matkatavarasäilytykseen, mikä oli kätevää ja hyvin ystävällistä.

Miinukset: Ei huomauttamista, olimme vain yhden yön.

Plussat: Location

Miinukset: Noise. Paper walls.

Plussat: Very nice and clean place. Friendly stuff. Location very good.

Miinukset: No parking spot for guests.

Plussat: Sijainti

Plussat: Good location, good breakfast.

Miinukset: Poor sound insulation.

Plussat: Comfortable bed, well presented & clean bathroom

Miinukset: Nowhere to put toiletries in the bathroom or hooks for clothes

Plussat: Good hotel in great location. Good staff but maybe a bit expensive considering the facilities of the room (standard) and because it wasn't a special date with festivals or parties around.

Plussat: We didn't have breakfast

Miinukset: The hotel staff were great. It's a 3 star hotel and a very good one.

Plussat: The hotel location was quite central and convenient though parking is an issue unless one uses a paid parking. The breakfast was good with quite a few choices but the best part was the view from the breakfast room!

Miinukset: We stayed 2 nights and the room wasn’t cleaned at all during our stay neither were our toilet supplies/ towels changed or even the bin emptied! The covers on the bed were quite thin and not tick enough for comfort. Because the room was quite tiny, the TV directly against the bed had a bright blue light that was disturbing in the dark. Hence there was need to cover it up with clothes as there was it was difficult to find the switch to turn it off!

Plussat: Nice place, fast servis in lobby, bed good, fine wifi, buffett good and variety fine, cleaning and sheets good.

Miinukset: No aircirculation in bathroom, smelling and humid from showering through bedroom, water out of shower when used, muggle in shower. Breakfast hold in another hotel/house. Parking difficult if not ordered in advance.

Plussat: Great! Breakfast had plenty of varied food to suit all diets ,located in sister hotel ,just across plaza ,in top floor restaurant with amazing views of Tenerife mountains .The bedroom was comfortable and quiet and staff were very helpful and pleasant .The hotel is centrally located in the heart of Santa Cruz next to the main shopping area and the promenade and bus route to main station and to St Teresita .

Miinukset: Nothing ,everything was fine .

Plussat: Bathroom obviously new and spacious, good breakfast (not the coffee) - fresh fruits (breakfast will be served in another hotel 150 m away). After all good hotel for a couple of nights to explore the city

Miinukset: Not enough shelf space which I wouldn't complain about if it wasn't only the tiny bed table.

Plussat: breakfast was a lot better than i expected and the location could not have been better

Miinukset: everything was fine

Plussat: Terrific breakfast.

Miinukset: Wifi kept disconnecting. Nowhere to hang or place things in the bathroom. Very uncomfortable. Only one tiny wastebasket in the bathroom! One chair in the bedroom. Uncomfortable.

Miinukset: Uudenvuoden juhlallisuudet olivat aivan hotellin vieressä, ja rakettien pauke ja musiikin jytke kuului seinien läpi aamun tunteihin asti. Niinpä unet jäivät lyhyiksi, vaikka huone ja sänky muuten olisivat olleet oikein mainiot.

Plussat: Low price, good and clean room. Tap water inside the room.

Miinukset: Far from city center

Miinukset: the street was loud but the rest perfectly fine

Plussat: Easy to find. Close to the centre. The price is worth it but if you stay for more than 1-2 nights could be very uncomfortable.

Miinukset: The internet connection was poor. The room we stayed in was not very comfortable - when you take a shower water flows into the bedroom. Also the bathroom was very small.

Plussat: Simple rooms, clean, very good price. Very quiet area. The doors of the rooms are very strong.

Miinukset: There was a client in the next room that was couching all the time. An other client at around 1.30am has come in his room with his luggage running in the hallway and making much commotion.

Plussat: The old man at the reception was quite funny. No English. Better to have passport because ID has too small letters to read them :)

Plussat: Location

Miinukset: Noise by the other rooms and all around, very small bed written like doublebed

Miinukset: Huone oli kylmä ja kolkko.

Plussat: Lokality is not so pretty, but it is close to center of city.

Plussat: Great value for this clean comfortable accommodation in a good location with pleasant staff.

Plussat: Neat, clean, well located with very friendly staff.

Plussat: Good price for single room

Miinukset: For six or seven room was just one bathroom. The shower was really small

Plussat: Really kind staff in reception and breakfast.

Plussat: Sijainti parhaalla paikalla.

Miinukset: Huoneessa ei ollut parveketta. Mutta vika oli omani kun en ajoissa sitä tilannut.

Plussat: Regular guest so definitely my choice in Santa Cruz. Nice rooms but not modern. Breakfast unbeatable!

Miinukset: Nothing

Plussat: Helpful staff centre of town

Miinukset: Very noisy at night also WiFi did not work Mattress needs replacing as very uncomfortable

Plussat: Amiaiset kyllin monipuoliset ja laadukkaat.

Miinukset: Vuoteessa olevat tyynyt käsittämättömät makkarat! Kylpy- ja pesuaineet aivan mitättömät. Huoneessa ei ollut yhtään tuolia piti sängyn päällä lojua. Vaatteiden säilytyspaikat kehnot.

Plussat: Hotellihuone oli siisti. Aamiainen oli runsas ja monipuolinen.

Miinukset: Suurehko hotellihuone olisi voinut olla kodikkaammin sisustettu, vaikka lisäämällä taulu, matto, nojatuoli, pöytä ja jalkalamppu esimerkiksi.

Plussat: location

Plussat: Good staff, perfect breakfast, very clean, all perfect

Miinukset: I liked everything about this hotel

Plussat: Location could not have been more central. Room and bathroom were spotless and the staff were friendly.

Miinukset: The room was hot and there was a flourescent light outside the window that stayed on all night that meant you couldn't have the balcony door open to let in some air. The mattress was sunk in the middle which made it feel like you were sleeping on a slope and wasn't comfortable and there was noise outside from the street cleaners until nearly 2am.

Plussat: Nice place in the donwntown.

Miinukset: I had no parking. It was full.

Plussat: Aamiainen oli hyva.

Miinukset: Kylpyhuoneen ovi oli hiukan hankala sulkea.

Plussat: Lovely balcony.

Miinukset: Very small room, no space at all. Very dingy needs a lot of updating. Everything worn or damaged. Staff quite disinterested.

Plussat: Siisti, paljon ilmaista pysäköintitilaa, henkilökunnalla kohtuullinen kielitaito, suhteellisen rauhallinen alue.

Miinukset: Huoneiden äänieristys on lähes olematon, tallelokero ei ollut toimiva.

Plussat: Good location for the port

Plussat: Our stay in hotel Nautico was for 6 nights and we were satisfied with the comfort of the our room, with the hotel staff (with their basic knowledge of English language but they were very friendly and it was not a problem to make basic conversation) and with the distance to the city center (10-12 minutes by walk) and to the Playa Teresitas (7-10 minutes by bus). Highly recommended place.

Plussat: Didn't have breakfast but cafeterias close by and very good value.

Miinukset: Tea and coffee making facilities in the room. Advertised as having a mini bar but the fridge was empty.

Plussat: Ok location & parking

Miinukset: Seemed like paper thin walls

Plussat: Rauhallinen sijainti

Plussat: the best

Miinukset: the best

Plussat: nice and very kind staff

Miinukset: low level of english

Plussat: Can't fault this place for a few days break. Very clean and modern and there is a little bar right outside (closes at 6) for any snacks

Miinukset: The wifi doesn't work in the room, only in the lobby.

Plussat: Very quiet room and decent bathroom.

Miinukset: The bed was uncomfortable and in plastic, which makes you sweat.

Plussat: Easy parking and pleasant walk along the Rambla to the city centre.

Miinukset: Needs an iron and ironing board and tea and coffee making facilities.

Plussat: The hotel is basically in the center of Santa Cruz. Very good location! The staff was friendly , I arrived earlier and they let me check in. There is no wifi, except on the 8th floor and if you are staying on the 7th, you may be able to connect. The room was clean, but I was surprised there was no hair drier, but in general it is good value for the money.

Miinukset: Huone HAISI tupakalle.

Plussat: Fantastic central position for sightseeing, shopping, restaurants and cafes

Miinukset: Very basic breakfast, could be improved.

Plussat: The whole thing

Plussat: The roof terrace space was lovely and everything was very clean

Miinukset: The room was quite small and very hot even though there was a ceiling fan. The room was also dark as it was on the back and the blind was permanently down to stop people looking into each other's rooms It would have been good to have had a hairdryer supplied in the room

Plussat: The room was small,but I was on my own.But it was a single room and was perfect for what I needed. Flat screen T/V,Fan,Fridge. The breakfast on the rooftop terrace watching the sun come up was perfect. Consisted of;three ham and cheese toasties.Boiled egg,yoghurt,Fruit and unlimited tea or coffee. Lovely staff. And perfect location for everything.

Miinukset: For the price point no nothing. It was perfect.

Plussat: Breakfast on the roof was a delightful surprise.

Miinukset: Full ashtray in room when arrived not cleaned away

Plussat: Viihtyisä, cityhotelli, ihanalla henkilökunnalla ja loistavalla sijainnilla.

Miinukset: Kylpuhyoneeseen kaipasin enemmän tuotteita, kahden saippuapalan sijaan. Mutta ei ollut iso miinus.

Plussat: The staff were very nice and friendly both the receptionist and breakfast room lady. The room was clean and the location very central.

Miinukset: The wifi only seemed to work on the top 8th floor. It didn't work in my bedroom or in the ground floor. The bed was a little over soft

Plussat: The location was perfect in the center of the city. We stayed one night and this hotel was good for our purpose.

Plussat: Location

Miinukset: Everything very old, the fridge is making a lot of noise, it is bothering a lot in the night

Plussat: Very good breakfast served in splendid rooftop restaurant.Generally quiet and peaceful atmosphere in hotel.

Miinukset: Public space rather constricted with no downstairs lounge.

Plussat: Edullinen. Sijainti loistava. Todella ystävällinen ja avulias henkilökunta. Huone siisti.

Miinukset: Liikenteen melu kuului huoneeseen. Vaatimaton huone. Huone melko viileä.

Plussat: Staff availability

Miinukset: -

Plussat: The person on reception was friendly and gave me a map of the area (free one you could get anywhere at a tourist desk) and the bed was clean. apparently a kettle and microwave in a central area for use

Miinukset: The hotel had no wi fi outside a very average seating area on the first floor. The room was dingy and needed decorating very overlooked and no nets so the only way to stop this was to pull the blinds. There was no tea or coffee and at 100 euros for 1 night I would expect this. The noise levels in the hotel were quite unacceptable and nothing done about this. the wardrobe doors would not open or close properly and the stairs would have been dangerous if I had to use them. No phone in the room - though this was advertised. No wifi in room though not made clear at the time of booking. The most expensive stay of my visit and definitely the worst. Headboard not attached to the bed and the area not conducive to wanting to go out at night.

Plussat: Location

Miinukset: Shower, bed , and good on ptemmises

Plussat: Good location, very friendly receptionists.

Miinukset: Very oldfashioned, bathroom needs to be overdone, especially tiles.

Plussat: Room very clean and staff at front desk very welcoming and caring. Feels like you are going to your home when you come back and rest.

Miinukset: I was woken up by other people not by their voices but by the sound of water running or flushing from the surrounding rooms.it woke me up at least 3 times from 3am. But i am a light sleeper.

Plussat: Clean and welcoming

Plussat: For the price it was really a worth stay. In the city center and I was able to take my dog for free

Miinukset: Would not recommend to buy the breakfast with them as they will give you the ticket and guide you to the cafe-restaurant which is nearby where the same breakfast that you buy from them with 5.50 eur is available for 3 eur. So basically almost double a price for no extra. Inside the building the noice is loud. Heard many times a night the doors pounding and evevator work.

Plussat: It was 20 min from the airport. It was close to the centre. It was clean.

Miinukset: The receptionist at night was a bit rude. The bed posts didn't let us watch TV properly. The bathroom was a bit old. The decoration was old-fashioned. There was no coffee or tea in the room or vending machine in the facilities. Due to its location there was traffic noise at night.

Plussat: Mentioned hours of cafe earlier but that certainly did not cause a problem as there are. many cafes ,bars,restaurants within easy walking distance. Location of hotel a real bonus with both the bus and ship terminals being close by. Ideal for anyone wishing to visit Tennerife but away from the resort areas .

Miinukset: Can't think of anything! Maybe the hours of the cafe next door could have been better.

Plussat: my room & bathroom was clean & it is situated in a very central place.

Miinukset: covers on the duvets maybe, better internet facilities, more comfortable my single bed very narrow although us single people travel alone we are accustomed to larger beds at home & it is not easy adjusting to narrow single beds minimum should be 120. Thank you. Not

Plussat: The hotel has perfect location, with supermarket on the back street and a lot of restaurants and places to drink and eat nearby. The staff is supper friendly, they will try to answer all your questions. The breakfast was a bit different each day (different pastry, different fruits, etc.) and we liked that

Miinukset: The bed is most uncomfortable bed I ever slept on, I was considering the option to sleep on the floor. There is no way to ventilate the bathroom so all the smells and humidity either stays there or goes in the room(if you leave the door open). Overall the room was bearable but it looked kind of old and in need of renovation

Plussat: I liked the bathroom size and the charging ports.

Miinukset: The room could have been cleaned better. It was not done thoroughly.

Plussat: Great location

Miinukset: Not many food options, small room, view from a room to wall

Plussat: very aimiable staff

Miinukset: hard uncomfortable beds in very small room......a pity there was earth shattering amplified music in the streets outside the two days I was there to work......breakfast coffee was undrinkable......dreadful taste.....

Plussat: Hotelli oli ylibuukattu, joten älä varaa huonetta tästä hotellista, koska siirtävät toiseen hotelliin, jossa huonekoko surkean pieni

Miinukset: Jos saisi varatun huoneen

Plussat: Good location

Miinukset: Rooms do not look like on the pictures on booking.com. They are small, dirty and smelly. Outdated look and claustrophobic rooms. I do not recommend this hotel.

Plussat: Breakfast and very central

Miinukset: Hotel boasts of an elevator We had to access stairs to get to the room with no assistance from staff

Plussat: Sijainti,parveke,aamiaisnäkymä,hiljaisuus,24h respa,aam.ok

Miinukset: Ahtaat käytävät,nuhruisuutta siellä täällä eli remontin tarpeessa,aamiaistila ahdas

Plussat: The room was clean with en suite bathroom. Location was good.

Miinukset: No outward facing window so no natural daylight. No kettle/tea making facilities. Extremely noisy between 9.30 and 10.30 pm with much loud laughter, shouting and a small dog yapping on both nights of my stay! Bed not overly comfortable.

Plussat: Amazing location prefect breakfast and very kind staff .

Plussat: Keskeinen sijainti.

Miinukset: Ravintolan melu kantautui kovaa huoneeseen. Aamiaisen osto hotellilla ei onnistunut.

Plussat: Air conditioner an cleaning in the bathroom.

Miinukset: Smell bad