Hospitality was average, maid service was good.
Gap under front door letting cold air in, heater system very inefficient (took a whole day to get to 68 degrees), smelled like any killer spray when we checked in the room, one 2'x2' section on the bedroom floor was always warm, small 2'x2' section in front of the bathroom sink stays warm but not in the area where you would stand while using the sink (both as if there was a heated floor but was placed in the wrong area), couch cushions were had as a rock, just needs to be updated if the want to charge the price they charge per night. We were there from 12/31/15-1/3/16, premium because of New Years but not with the $200 per night. Also, something in the room made my skin break out in bumps and hives, maybe the laundry detergent they use? I don't know. I will not be coming back here again.
Great location, fairly quiet, double pane windows
Interior walls don't seem to be well sound insulated. Hydronic heating system doesn't seem to cool (only heats).
It was very clean and the staff was very helpful. The rooms were bigger than I expected and the play area had a BBQ and a net for badminton and volleyball which the kids loved. They also had a small selection of videos in the lobby. It was within walking distance of the casinos, shopping and the lake.
It was a little noisy with traffic, but the hotel itself was very quiet.
When I got there they did not have my reservations on file. The lady was very nice and called and they found it. I had booked it for 2 days but was very sick when I got there, (Bad cold) so I asked the lady at the front deck, if I can just stay one night and she said yes, they will just charge me one night. Very nice people working there.
We really liked the kitchen unit and the location of our unit.
They only had one washer and dryer. You needed to get the key to use the facility and the hours were limited up to 8:00 p.m. on week nights.
Friendliness of staff and location.
Room very dark which could be much improved with some updated window treatments.
I did not like my reservation experience. When I arrived in hotels system my reservation wasn't entered and I had to wait to clear up this issue. My luck was that hotel had a vacancy, if not I would be without facility
The walls were the thinnest I have ever experienced at any hotel in my life. You can literally hear every word of your neighbors' conversations, day and night.
The Lodge at Lake Tahoe, a VRI Resort sijaitsee lähellä rantaa, ja Heavenly Gondola ja The Shops at Heavenly Village 15 minuutin kävelymatkan päässä. Vastaanotto on auki rajoitetusti. Palveluihin kuuluu ilmainen pysäköinti.
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.