1st room air conditioner did not work and very dirty smelly 2nd room given only one pillow no towels
One of the worst hotels ever, don't let the price entice you.
Dirty, broken door lock, other guests smoking marijuana and smell/smoke flooding into my room. Needed to do work and WIFI did not work. Television was broken. Unknown room deposit of $100 that will take 3-4 days to be reimbursed. Just a horrible night at a horrible hotel.
Bedbugs, drugs, dirty
DO NOT stay here. Read the other reviews. It’s absolutely filthy to the point of being dangerous.
The room had BARELY been cleaned. When we asked to switch rooms, we were put in another room that didn’t even have bedding, other than sheets. We were warned by other guests to check for bed bugs, and sure enough, red stains & big corpses all over the filthy mattress. We immediately left, despite the fact it was 11:30 at night.
Stole my $100 cash deposit!!
Surprise 100 dollar cash deposit.
Left before checking in due to surprise cash deposit.
There was a required 100 dollar cash deposit. This was not listed on the booking website and the deposit could not be recouped until 9am the next morning. The staff was loud, unprofessional and dressed like they were part of a rap music video.
When I arrived I was asked to give a 100.00 dollar cash deposit. The "lobby was filthy. I did not have cash so I wanted to cancel my reservation. I was told by the front desk I would have to forfeit I night exspense, which I agreed. When the booking device called to cancel they refused to refund my second night.
See above. Don't stay here!!
I Loved Our Room
Worst Staff Ever Very Rude And Unprofessional
WORST PLACE TO GO PERIOD
They changed me $19 extra on what they were supposed to charge me and then when i got there they charged me an extra $60 for no reason. The front desk people were so rude and management was even worse. After paying all this money for a room they gave us a very horrible room! No desk chair, phones didn't work, they didn't have a sofa bed in the room. They had coffee but no coffee pots. When it was time to check out the lady took $25 of my $60 from earlier because she said there was make up on a towel. AND I DON'T WEAR MAKE UP AT ALL!! I asked to see the picture and they wouldn't show me. And all the manager said was if i want to come back he can give me half off.. I will never come back here again!
Don't do it!!!
The rooms look nothing like the picture TRUST ME! I could not believe what I saw so I took pictures of the room. I wish I could upload them here so u can see the filth!!!!!
Everything! The Staff would not give me a refund because I booked my stay through a 3rd party(Kayak.com). I slept with my clothes on!!!! The entrance to the rm was disgusting,Rm smelled like a combination of weed & cigarette smoke, furniture was ripped stained and dirty, the beds is damn near on the floor and the bathroom was disgusting shower curtains stained looked like dried up blood. Cobwebs on the light fixtures. Just Nasty!!!!! Shame On You for even having this hotel on your site as a place to stay!!
Very ghetto hotel
Early checkout, dirty bathroom, kids outside fighting, unprofessional staff, dirty bed sheets and overall bad hotel
It was terrible there was. Marijuana In the air the whole time.argueing outside the room was dirty it was terrible worse stay in my life I actually got kicked out of the hotel suppoably my friends were going in and out the door allot but still we were getting ready to go back to school security sucked terrible experience a 100 dollar cash deposit what no terrible worse ever never going back
The rooms were cleaned very well but they forgot a few items in the room
They didn't have a shower curtain hung when we got there & forgot to put the coffee pot in the room
Hawthorn Suites by Wyndham Detroit Southfield sijaitsee lähiössä, ja Detroitin eläintarha ja Royal Oak Music Theatre (teatteri) 10 minuutin ajomatkan päässä. Käytössäsi on business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Palveluihin kuuluu ilmainen pysäköinti.
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Hawthorn Suites by Wyndham Detroit Southfield on toteuttanut seuraavat toimenpiteet:
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