Esteettömyys ja soveltuvuus
Palvelut ja mukavuudet
Media ja viihde
Terveys ja turvallisuus
Pysäköinti ja kuljetus
Miinukset:We stayed at this same hotel 3 years ago and had a great experience. However, our next visit was one of the worst we as a family ever had. Check in was smooth and easy. We got our key and headed up to the room. The room was clean and nice, my girls were happy because we stayed at a Holiday Inn express in Medford earlier in the week and it was not a great experience. The room smelled (even though it was non smoking). Well we liked this Yreka Holiday Inn Express. Took the kids to the pool for 1-1/2 hours and they had a great time. Wife worked out in the small fitness center. We headed out to eat dinner and came back at 10pm. Got ready for bed and had the air conditioning down to 68 degrees. My wife woke me at 1:15 am and the room was hot, my 4 year old was begging for water and they were sweating. I tried to adjust the AC unit to a lower temp and a higher temp to no avail, the unit would turn on for a minute then turn off for 5. We called the front desk and the employee asked me to look for the thermostat in the room, I felt embarrassed for not using it but sure enough I looked while the employee waited on the phone. Could not find the thermostat. I did discover the thermostat was ripped off the wall and was not in the room. The employee then tells me to set the AC up to 85 degrees and that will sometimes work! What!?!? I've never had a thermostat cool the room set at 85 degrees, every one is set by the desired temp you imput. Well, after a few more minutes of fiddling with the AC we finally move upstairs to another room and the AC worked better.still not very cool as we wanted but we were so tired we had enough. The next morning we head to breakfast, the employee working on the breakfast "Amanda" was a great employee, she asked us how our food was and had a smile despite working hard to bring out food to keep the shelves full and heading into the back to prep more food. Upon checking out the Manager on duty was nowhere to be seen. We rang the bell and a couple minutes later she appeared , we discussed our poor experience through the night and she was not very empathetic, nor friendly. Her breath smelled like cigarette smoke, it was hard to talk to her and keep a straight face. She prints out our bill and as we head to the car, we realize it was the wrong receipt for the wrong room. We're were gone maybe 3 minutes. We head back to the front desk and Ms. Smoker Manager is again nowhere to be seen. We ring the bell wait a few minutes, I head back to the breakfast area and ask Amanda for help, she smiles and heads to the front desk to assist. She starts to work on our info when Ms. Smoker Manager heads from the front doors (from another smoke break) and walks up to Amanda and steadily says, " I got this" poor employees who have to deal with this manager. Not very respectful to say the least. She finally prints out receipt, we get the Hotel Manager's card and we leave. We won't be staying there again, not with $175 for poor sleep/treatment.
Sisään- tai uloskirjautuminen
|Sisäänkirjautuminen milloin tahansa 16:00 jälkeen, uloskirjautuminen milloin tahansa ennen 12:00|
|Peruutus-/ennakkomaksukäytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.|
Holiday Inn Express Yreka-Shasta Area osoite on 707 Montague Road, ja sen etäisyys kaupungin Yreka keskustasta on 0,7 km. Hotellin Holiday Inn Express Yreka-Shasta Area lähin maamerkki on Yreka Park.
Hotellin Holiday Inn Express Yreka-Shasta Area sisäänkirjautumisaika on 16:00 ja uloskirjautumisaika 12:00.
Kyllä, Holiday Inn Express Yreka-Shasta Area tarjoaa ilmaisen WiFi-yhteyden.
Kyllä, Holiday Inn Express Yreka-Shasta Area tarjoaa ilmaisen pysäköinnin.
Ei, Holiday Inn Express Yreka-Shasta Area ei tarjoa ilmaista lentokenttäkuljetusta.
Hotellin Holiday Inn Express Yreka-Shasta Area etäisyys on 73 km kentältä Medford. Hotellin Holiday Inn Express Yreka-Shasta Area etäisyys on 86,9 km kentältä Klamath Falls Kingsley Field.
Kyllä, hotellissa Holiday Inn Express Yreka-Shasta Area on uima-allas.