Halvat lennot Berliini Schönefeldin lentoasema

Plussat: We were delayed. Did good time still.... nice and polite flight crew..

Plussat: Good price

Miinukset: Food disappointing so will skip it next time. Poor service during flight. Food trays etc left too long.

Plussat: For a budget airline Norwegian does a good job in most areas - courteous, professional staff, clean, well-maintained planes, good service.

Miinukset: My flight from Oslo to Gatwick was delayed due to technical problems with the plane. We sat on the tarmac and left two hours late, causing me to miss my connection to Boston. I understand that these things happen, and I appreciate the attention to safety; however, the real problems began when we arrived at Gatwick. We were told an agent would meet the five of us who missed the flight at the gate to assist us. No agent was there, and we wandered to different Norwegian sites for help. When we finally found the right person, it took a ridiculous amount of time to rebook us. Here's the first problem with a carrier like Norwegian: they don't have as many flights, and none were going directly to Boston the following day. I was finally booked on a 6:20 a.m. flight to Copenhagen the next day with a 10 hour layover until the flight to Boston. The next problem was an outsourced service to provide me with a hotel and food voucher for the night. This literally took hours for them to arrange. It was over 6 hours from arrival at Gatwick to ending up with a place to stay - and then a 4 a.m. wakeup to get to the airport. I would hesitate to book Norwegian again for these reasons. Also - come on, Norwegian, soft drinks, water, and coffee/tea should be free.

Plussat: the seats are comfortable

Miinukset: I would like entertainment to be placed in the economy section. The flight is 8hrs. There isn't anything that has a battery that lasts 8 hrs.

Plussat: The boarding was quick and easy. Comfortable seats and enough room for legs.

Miinukset: There were 5 screaming toddlers on board. The trip was gently saying unpleasant. There should be a section for families with kids to avoid the noise and craziness that other passengers must endure. Food was ok; the second choice was not available neither for lunch or dinner.

Plussat: The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded

Miinukset: New chairs

Plussat: the seat is not so comfortable for old people. Mom was sitting between two people and could not move .Crew were vert nice and helpful

Miinukset: gave old people seats next to the pass

Plussat: Seat was very comfortable. Very helpful crew.

Miinukset: Entertainment

Plussat: Crew was ok. Seat was fairly comfortable.

Miinukset: There was no in flight service and nothing was offered. Smaller plane but our flight from London to Bergen was in a smaller plane and we were offered something to drink.

Plussat: The service was friendly and professional, and we had he smoothest landing and takeoffs I've ever had with any airline before.

Plussat: The crews were good

Miinukset: They weight my carry on luggage from the connecting flight. The first flight was ok, but they decided to weight my carry on luggage at the gate for the connecting flight. So I got charge for extra 82 dollars. I wish they say something earlier!!

Plussat: Crew was very helpful, seat was small and uncomfortable.

Plussat: Crew was amazing.

Miinukset: I was charged $150 to fix somebody's error made in my name. Both Flys.com and Aeroflot denided the error was made on their side.

Miinukset: New terms about hand luggage is worser then in RyanAir

Miinukset: Organisation at the airport

Plussat: Flight was quick and smooth and ontime. Friendly staff. Awesome that you get free wifi.

Plussat: Very small airport so ease of check in was perfect.

Miinukset: No wifi or tv screens at all.

Plussat: Free WiFi. Clean plane. Comfortable seats.

Miinukset: Slow to start boarding.

Plussat: Good price

Miinukset: Food disappointing so will skip it next time. Poor service during flight. Food trays etc left too long.

Plussat: The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded

Miinukset: New chairs

Miinukset: It was delay in Madrid for 1 hour, the next flight was delayed for 2 hours

Plussat: Crew was great, seat was comfortable, adequate legroom.

Miinukset: Children should be located in one area of the cabin, so they don't disturb all other travelers.

Plussat: Nothing in particular. An ok flight.

Miinukset: Uncomfortable seats. Departed late from Tel Aviv, long outdoor wait at 4 C degrees for the buses from airplane to terminal, arrived 25 minutes before connection to Tokyo scheduled to depart, but the claimed that gate is closed so got stuck in Moscow for 24 hours.

Plussat: Boarding and food

Miinukset: The flight was delayed more than an hour and no information was provided about landing at Fort Lauderdale Airport.

Plussat: flights were on time.

Miinukset: loud passengers and at least water could be for free... its a 3 hour flight!!!

Plussat: Newburgh airport is nice and small so were no long security lines. Norwegian air was perfect. No issues with anything.

Miinukset: Didn't have wifi on the plane. But it's not a deal breaker.

Plussat: All went as expected. Efficient and timely.

Miinukset: Seat bottom cushions worn out

Plussat: The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded

Plussat: The crew doesn’t speak a word of English the chair is not comfortable no TV no space at all to walk or put suitcases

Plussat: Crew was great, seat was comfortable, adequate legroom.

Miinukset: Children should be located in one area of the cabin, so they don't disturb all other travelers.

Plussat: Nothing

Miinukset: Descent and landing were not pleasant while the weather was fine

Plussat: Great service and amazing crew

Miinukset: All good!

Miinukset: We’ve missed this flight due to a medical emergency. Called before the flight took off to advise on the situation and ask for help to rebook the same flight later once the health status is stable. Have been told that there is absolutely nothing that can be done to be partially partially refunded at least for the 2nd flight that had to be catched after over 30 hours, which is unacceptable.

Plussat: business class electric sockets and good leg space, on time

Miinukset: lagguage handling upon arrival was mediocre

Plussat: Nothing

Miinukset: Descent and landing were not pleasant while the weather was fine

Plussat: The boarding was quick and easy. Comfortable seats and enough room for legs.

Miinukset: There were 5 screaming toddlers on board. The trip was gently saying unpleasant. There should be a section for families with kids to avoid the noise and craziness that other passengers must endure. Food was ok; the second choice was not available neither for lunch or dinner.

Miinukset: Organisation at the airport

Plussat: My 18 year old son was the one who traveled and it was his first time on this airline - he was very satisfied with the trip.

Plussat: Air crew was super and seats comfortable

Miinukset: Everything was super thank you

Miinukset: Leg space and crews attitude

Plussat: The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded

Miinukset: New chairs

Plussat: The crew doesn’t speak a word of English the chair is not comfortable no TV no space at all to walk or put suitcases

Plussat: Все

Plussat: Nothing

Miinukset: My luggages are lost

Miinukset: They left late causing a missed connection abroad. They wouldn't hold the flight for an hour for the benefit of the 25 passengers.

Plussat: timing, safety, captain take off and landing

Miinukset: squeezed chairs like low cost flights luggage damage found upon arrival and no-one to handle this but to return back into the residence country Aeroflot office to request the claim !

Plussat: helpful and friendly crew

Miinukset: more comfortable and spacious seats.

Plussat: Seats were comfortable and enough room for legs. I liked the movie selection. Crew was great.

Miinukset: Offer drinks more often

Miinukset: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either

Miinukset: The plane was an oven for 30 minutes, while we waited for the engine to be turned on, wrost flight experience ever

Plussat: The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded

Plussat: The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded

Miinukset: New chairs

Plussat: Food

Miinukset: Cleaning

Plussat: Seats were comfortable and enough room for legs. I liked the movie selection. Crew was great.

Miinukset: Offer drinks more often

Plussat: business class electric sockets and good leg space, on time

Miinukset: lagguage handling upon arrival was mediocre

Plussat: The crew doesn’t speak a word of English the chair is not comfortable no TV no space at all to walk or put suitcases

Plussat: Quick boarding and departure. Good selection of films.

Miinukset: Customer service. Leg room.

Plussat: TV on board

Miinukset: The crew is absolutely unfriendly. I felt down from escalator after registration on the flight. I asked the stewardess to move me to places of increased comfort, as my knee was swollen and I could not bend it. The stewardess answered that they have no competence to transfer me to these places.

Plussat: business class electric sockets and good leg space, on time

Miinukset: lagguage handling upon arrival was mediocre