The 1st we was given was dirty, needed updated. We asked for a second room, it was also dirty & needed updated. The 3rd room was dirty, needed updated & the beds were not made. We asked to cancel & they agreed. We would not stay in any of these rooms even if they were free.
The service The Customer Service The Reservation Desk
Very roomy... Very relaxed.
The room was big and very clean. The kitchenette was a nice amenity, too. The bathroom area was very functional with the shower/toilet in a separate room from the sink and very long counter (loved the counter space!). Although standard in most hotels, having a functioning iron and board that didn't leave a stain on my shirts was a life saver.
I am a big coffee drinker. I would've like to see a little more than maxwell house coffee filters for the old style coffee pot. I tried it once and couldn't do it twice. Ended up going out for coffee.
Great for price!
Strange parking situation but not bad
No continental breakfast as promised Hot tub was closed due to repairs the other one was packed so wasn't able to use it.
Good place to spend a week!
Course is fun to play. The staff was friendly and went out of their way to please. Prime rib was excellent and the restaurant staff was very efficient and nice. The resort was built in 1960, so things are a little dated, but they are working on upgrades all the time. The kitchenette is a great option for the people who don't like to eat out every night! P.S. Don't eat the oranges on the trees they are an ornamental variety and YUCK!!!
No continental breakfast as promised
My room was next to the pool, the rooms were a good size, staff was amazing, was given late checkout until 1:30 for no charge, the golf terraine is gorgeous, there were other families there on Saturday which made it nice for my daughter to play, pool was very clean, there are 2 pools, the smaller pool is nicer, pool is open late, hot tubs are large, store across the street, lots of restaurants around, no bedbugs.
Hot tub wasn't working by large pool, furniture in room is from 1967 and smells accordingly, rooms feel like a mix between a skanky motel and retirement home, the whole place feels like a retirement home, I went to the restaurant and it was gross, waitress was very rude to me and I left, rooms don't feel very secure, some really shady looking guests, towels are nasty, purchased Lysol wipes and wiped down my ENTIRE room after I was told my room was non refundable, it was filthy, including the toilet, bed very uncomfortable, there was blood on my sheets.
Location close to venues and restaurants
Staff asked for us to write a good review if we enjoyed everything. It's their job to make me want to write a good review. After many years on customer service I found it very tacky that managment asked me to write a good review
Everyone was very friendly, accommodating, everyone from housekeeping to front desk, maintenance, wait staff at the restaurant
The restaurant has a tent menu on the tables, I asked Suna, one of the waitstaff to order a couple of the small plates to go so I could eat them in my hotel room. She said no, the small plates are for golf members only, I also explained that I am staying at the hotel, she said no, but they have a buffet they are setting up and it would be ready at noon. I never went back for food. If I can't order what I want for food, I won't give you my business.
Arizona Golf Resort - Phoenix, Mesa sijaitsee kokouskeskuksen yhteydessä, ja Superstition Springs Center sijaitsee 5 minuutin ajomatkan päässä ja A.T. Still University 12 minuutin ajomatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, kuivapesulapalvelu ja ympäri vuorokauden auki oleva vastaanotto. Tämä lomakeskus tarjoaa asiakkailleen 1858 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet ja kokoushuoneet. Palveluihin kuuluu omatoiminen pysäköinti.
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