Hotellit lähellä
Palazzo delle Esposizioni,
Rooma

Miinukset: They were very unpolite. They completely ignored multiple requests. I was ignored and not even asked get a drink (I just needed some water). They said they offer the food and drinks to others because they paid. Money wasn’t an issues. Besides I wasn’t even offered a drink neither asked for money. I found it really rude.

Miinukset: they charged me for baggage when it was supposed to be included

Plussat: Quick and short flight. Plane was clean and comfortable

Miinukset: The way they nickel and dime their customers. Their baggage fees are ridiculous! Paid $224 for round trip ticket.... paid about $132 round trip for my luggage!!! Will never fly with them again.

Plussat: Comfortable, on time, smooth boarding

Miinukset: airBaltic has a terrible luggage policy for musicians. They make you pay extra if you want to bring a musical instrument on board, even a violin which fits easily into the overhead bin. It is honestly discriminatory. Will not be flying with them again.

Plussat: Short flight

Miinukset: They charged me 35 dollars to check in and the reason I did not check in was because their other flight was running late and was not sure I will make to that flight. It took forever to get bags in Riga. In the empty flight the way they were seating people was crazy. I'm lifetime gold with American Airlines so I do fair share flying and can tell you it's not a good Airline.

Plussat: Small compliment from Air France was lovely and unexpected

Plussat: The crew, plane and airport was great!

Miinukset: Part of our luggage was disassembled and not delivered to the final destination.

Plussat: Comfortable and Clean

Miinukset: 13 hour flight and only one meal and a sandwich

Plussat: The crew, leg room with seats! The flight crew was extremely nice!!!!

Miinukset: Everything was pleasant....I wouldn’t change anything.

Plussat: I enjoying having an aisle seat plus two empty seats next to me. I appreciated that you are conserving plastic cups. Keep up the conservation!

Plussat: Crew was good, especially from Beijing to Copenhagen

Miinukset: The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me.

Plussat: Crew was very pleasant.

Miinukset: There were no announcements at all about the delays! It was confusing and poor service.

Plussat: Flight was fine....

Miinukset: ....but departure wa delayed over an hour