Treacy's Hotel Waterford Spa & Leisure Centre

As soon as we opened the room door it smelled like sewage. we opened the window and went for a walk. We were back to the room and smell stll there so we asked to change the room. The new room was a bigger and nicer, no smell.

Lovely staff. Great breakfast.

No room service. The bar was packed and no space for us to have food. Our room was down many corridors up some steps etc. it was like a rabbit burren. No phone in our room to call down to reception so has to walk down when I wanted to speak with them. All a bit chaotic. Not a relaxing hotel stay.

Nothing about my experience that is the truth worst hotel I have ever stayed in

What did I like to be honest on booking.com I put in a request for 1 double bed for 2 people gave me a price of 66 euro i booked it got to the hotel advised the lady on reception my partner would be finished work and would join me later that nite no problem all was ok I got up to the room was no double bed just 2 single beds pushed together one bed had a cigarette burn down the top on the sheet room was very dusty I rang reception to see if I could swap room for a double bed the reception lady hung up on me 8 times the minute the call answerd I gave up calling in the end I went out for dinner and drinks met my partner we came back to the hotel to the most rude night Porter I have ever met he trued to stop my partner and was telling us we needed to pay and extra 40 euro for him to stay I advised him that we booked it for 2 people and we have 2 key cards that I told reception lady he was meeting me after work he wouldn't listen and wouldn't let us go to our room unless we paid him 40 euro I went OK booking.com and seen there was 2 prices double room only 66 never stated for 1 or 2 people then the next price on the app was 85 for 2 people with breakfast so I showed him my booking reference and also the price on the website cite he was still not happy and said I can't leave you to the room so just give me 25 and I will let you go to the room ??? Really we where tired didn't want to be hanging so my partner paid the 25 I told him I would be seen the reception lady on check out he said that cool so then I said listen I booked a double bed you demanding more money so give us a new room with a double bed he refused I will never ever visit this hotel again really rude staff no comfort in the beds and place had smoke stains on bedding stay clear what we ended up paying we could of booked the tower hotel just down the road NEVER AGAIN