Funchal hotellia

Plussat: Everything!

Miinukset: Nothing

Plussat: Superb staff, each and every one, superb grounds and gardens, awesome ancient huge turtle resides there, manor house glorious, paradise in every way!

Miinukset: Nothing!!!!!

Plussat: Tilava, rauhallinen huone missä oma terassi hotellin puutarhaan.

Plussat: Set in beautiful gardens, large comfortable room and excellent staff.

Miinukset: Nothing.

Plussat: Fantastic people

Plussat: Breakfast was served inside or outside with plenty of smiling service on hand and a good choice of food. The food generally was delicious, with good portions, not excessive. The staff were professional and helpful but not intrusive. The gardens were beautifully kept, peaceful and the view from our room was totally relaxing.

Miinukset: Our only comment was that we would have liked the croissants to have been heated up. But I am sure that if we had asked for this, it would have been done.

Plussat: I loved the gardens. The breakfasts were fabulous. It was wonderful sitting outside and enjoying the gardens. The swimming pool was lovely and the outdoor lunch very relaxing. In the evening I enjoyed sitting on my balcony watching the moon and stars.

Miinukset: The restaurant - food too salty. Disappointing taste and not enough choices. Would have preferred to be able to sit outside like during the breakfast. It would be better to offer more light choices for dinner - I found the food heavy. I hope you can offer another dining option outdoors for those who prefer light meals and the outdoor atmosphere.

Plussat: good location and wonderful hotel view excellent friendly staff amazing breakfast.

Miinukset: cocktails a bit pricey. restaurant food good but expensive.

Plussat: Beautiful garden and terrace, spectacular views over the hills. Nice and very relaxing atmosphere

Miinukset: Rooms have to be soundproofed better

Plussat: The restaurant, food, staff and ambiance

Miinukset: An outside space to have a drink in the evening

Plussat: We loved everything about Quinta Jardins do Lago! The staff was friendly and helpful, the facilities were immaculately clean and well kept, the gardens were absolutely awesome!

Miinukset: Seriously, can't even think of a single thing to complain about.

Plussat: Kartanohotelli, jossa suuri upea puutarha. Hiljainen, liikenteen melu ei kuulu. Ympärillä elävää kaupunkia, ei turistialuetta. Loistava palvelu, hieno henkilökunta. Ilmainen kuljetus satamaan pikkubussilla päivittäin useita kertoja.

Plussat: Great quiet location, lovely hotel, perfect to enjoy a stay in Funchal

Miinukset: The breakfast

Plussat: The location was excellent, right in the heart of Funchal giving easy access to sightseeing and restaurants. The sun deck was really lovely and there were always loungers available. Although the pool was smalll it was great for swimming a few lengths and cooling off. We liked all the different inside and outside spaces you could relax in and the staff were really friendly and helpful.

Plussat: We loved our stay here. The staff is extremely friendly, efficient, and helpful. The breakfast is excellent, and so are the cocktails at the rooftop bar. We also appreciated the chill vibe of the room an general areas. The styling is done beautifully!

Miinukset: The only remark we have is that we had two single beds against eachother instead of a double bed. That is it!

Plussat: Ystävällinen henkilökunta. Erinomainen aamiainen. Ohjelmalliset illalliset olivat niin ohjelman kuin ruuan osalta ladukkaita. Erinomainen sijainti. Merkkipäivän huomioiminen oli Iloinen yllätys.

Plussat: I loved the location, being right in the center of town a few minutes from the waterfront was very convenient. the rooftop views were always a pleasure to come up to. The room was quiet even though we were right next to an elevator. We used the spa for massages and facials and took advantage of the sauna and indoor pool and it was fantastic!

Miinukset: The only issue I had during my stay was one morning at breakfast the gentleman seating us did not want to give me the table I wanted in the shade because it had not been reset yet. Begrudgingly I took the next option which left one of us at the table blinded by the sun. We moved to another table, that had the same issue. Eventually we had to be firm and request to be moved to a shaded table. At this point it only cause the server more work because he now had to move our drinks and silverware, etc and he was obviously displeased but I was finally satisfied and able to enjoy my breakfast.

Plussat: Superb location in centre of Funchal, 5 mins walk from waterfront. Extremely helpful staff who were able to advise and book for tours etc. Beautiful rooftop pool and bar with views over the city which we enjoyed to watch fireworks down at the port, with complimentary prosecco. That was a lovely touch by the hotel. Breakfast outstanding range and high quality. Plenty of places to relax around the hotel with games and books. Junior suite with balcony was spacious and clean, balcony a bit small but enough for table and 2 chairs. We will certainly try to book again on our next visit.

Miinukset: Only the rather steep prices for wine in the restaurant although meals were excellent.

Plussat: Aamiainen oli hyvä mutta vaihtelua olisi saanut viikon matkan valikoimassa olla (juustot, leikkeet, jälkiruuat) enemmän

Miinukset: Huoneen siisteys

Plussat: Great hotel with brilliant facilities. Lovely room, great restaurant, great pool

Miinukset: Nothing

Plussat: Rauhallinen huone, mukava henkilökunta, erinomainen aamiainen.

Plussat: This small hotel is the island of peace and comfort in noise city center of Lisbon with lovely patio.

Plussat: This hotel is perfectly located in the city center. Its infinity pool and jacuzzi on the roof top with a wonderful view all over the city and the sea, the modern and cosy room and the friendliness and helpfullness of the staff made our stay unforgettable. The best hotel we've ever stayed at.

Miinukset: The parking is for very advanced drivers (like my boyfriend ;)). Don't take a car bigger than a Renault Clio.

Plussat: Breakfast was excellent and sitting outside a bonus because of good weather. Maybe would not have been so good sitting in restaurant. Location in central Funchal was outstanding and could not have ben bettered. Staff are particularly friendly and efficient.

Miinukset: WiFi was a little slow and TV volume limited to low which made it difficult to hear. Bathroom was quite small and dark relative to size of room. Some significant noise from next door bathroom (particularly shower)

Plussat: Everything!!! The staff, the property, the location... simply everything was just perfect! It was out of this world!!! Would come back here in a heart beat.

Plussat: Great location - a beautiful oasis in western Funchal. Lovely staff, excellent restaurants on site and fantastic room

Miinukset: Nothing!

Plussat: The property is close to the city (20 minutes walk to the old town) and it’s really calm. The garden is beautiful and the staff is really nice. The rooms are big with a nice garden view. The breakfast is very extended.

Miinukset: It’s a pity that there are only 8 tables outside for breakfast. The lunch menu could be extended with more snacking adapted to teenagers.

Plussat: The location is breathtaking. The hotel is amongst a huge and gorgeous garden. The staff goes above and beyond to make your stay perfect. A really wonderful oasis in the middle of Funchal.

Miinukset: Nothing. It was perfect.

Plussat: This has to be one of the nicest, most beautiful hotels on the planet. The garden are superb and most of the property is garden!

Miinukset: No improvement possible

Plussat: Superb gardens and outstanding staff. Superb place all round. It is literally a paradise.

Miinukset: The average guest age was about 900. That’s fine, but we went as 4 lads on a fishing trip, and we seemed to be the only ones with any chat at all. The other guests were all just sat there saying nothing and listening to our conversations at the hotel bar, which is fine once but it’s a bit odd after a week.

Plussat: Fantastic staff and garden. Great location.

Plussat: Everything

Miinukset: Located on noisy road with barking dogs.

Plussat: This hotel was a real surprise in all aspects. If you want a peaceful & luxurious place, that's the place to stay at Madeira island.

Miinukset: there was absolutely nothing that we disliked.

Plussat: Traditional hospitality. Excellent staff. Location. Facilities. Just wonderful

Miinukset: Fitness centre does not open until 8am

Plussat: Excellent poolside restaurant serving great buffet breakfast.

Miinukset: Euros 460 per night for a "superior" room was considered to be expensive.

Plussat: The culture of the hotel

Miinukset: The instalations are getting very old

Plussat: Friendly staff and helpful. Spectacual spot. Great breakfast, the coffe could be better. Would have loved a small Nespresso on the room and a less hard bed. But overall 5 stars such a beautiful place

Miinukset: See box before

Plussat: Excellent

Miinukset: Nothing

Plussat: A good choice for breakfast by the pool side every morning with wonderful views of the coast line and Funchal. A perfect start to each day. The staff were all very professional, helpful and friendly.

Miinukset: We found nothing to disappoint us about our stay

Plussat: The hotel is just beautiful and historic!! The sea pool and facilities are incredible and the staff are just super attentive.

Miinukset: None

Plussat: Great stay at Reids, location, facilities and room all superb

Miinukset: Service at breakfast was pretty poor, plates never cleared between courses, slow with tea/coffee

Plussat: Aamiainen oli runsas ja maittava. Hyvät altaat ja allaspalvelut. Hyvät ravintolat.

Miinukset: Jotkut osat hotellia olivat hieman kulahtaneita.

Plussat: Everything

Miinukset: None

Plussat: Yleisten tilojen sisustukset laadukkaat ja tyylikkäät. Hotellin oma puutarha oli todella kaunis, rauhallinen ja yllättävän suuri. Aamiainen oli erittäin hyvä jopa viiden tähden paikaksi. Allasalue oli kaunis, rauhallinen ja siisti, ja upeilla merinäköaloilla.

Miinukset: Hotelli on melko sokkeloinen, koska se on rakennettu useassa vaiheessa eri vuosisadoilla haastavaan rinteeseen. Esim. vanhassa osassa sijaitsevasta huoneesta oli melko pitkä matka kahdella eri hissillä aamiaiselle ja allasalueelle.

Plussat: The friendliness and efficiency of the staff. The lovely accommodation with sea view and all the facilities available. We would particularly like to recommend Orillio, the aqua gym specialist!!!!! His humour and good nature is so very much appreciated.

Miinukset: No complaints

Plussat: Everything! This is part of the Portobay Group and the three hotels (Eden mar, Porto Mare and The Residence) are set in very beautiful and immaculately kept grounds by dedicated and helpful staff in every area. There is little to fault with this hotel, the facilities are exceptional and the whole place is tranquil and relaxing.

Miinukset: Genuinely can't think of anything - it is a very good hotel!

Plussat: Everything. Location, facilities etc etc were perfect. The staff were exceptional. They could not have been more welcoming, friendly and helpful. We will be back... thank you

Miinukset: Absolutely nothing at all

Plussat: Amazing well kept gardens. Beautiful Orchid garden Excellent Aqua class. Bathrobes provided. Variety of evening music and one musical show with 5 vocalists, a pianist and 2 dancers.

Miinukset: Don't want to comment

Plussat: The Hotel is integrated in a bigger leisure complex, with 2 other Hotels. This means there is more pools (indoor, outdoor, deep, shallow,...) with gardens nearby and chairs and ocean views and bars and restaurants for everybody, kids included, without leaving the Hotel! Nice location, nice restaurants nearby and also inside the complex . We've tried 3 out of the 6 available. Very nice breakfast.

Plussat: We had a self catering Junior suite. The room was excellent. The kitchen area very good - big fridge. Lovely grounds; excellent swimming pools. Lots of things to do and places to eat round about.

Miinukset: There was no cupboard space in the kitchen for food, except the fridge. The games equipment, such as boules and mini golf should be free - a deposit to ensure that they are returned.

Plussat: Great position, friendly staff and clean

Miinukset: Too difficult to find a sunbed with shade. Many at the front have no parasols because of wind. It is ridiculous that all sunbeds are claimed with towels early in the morning by guests and then often they are only used for a couple of hours a day. It says that towels will be removed if not used but this doesn' t happen.

Plussat: Perfect place if you have children - lots of space and activities for all ages. Lovely grounds, several indoor and outdoor pools, various restaurants, well equipped kitchenette, friendly and responsive staff, free parking on site, great breakfast selection. Large resort but designed and operated with class.

Plussat: The bed was amazingly comfortable

Miinukset: Nothing. You have got everything spot on.

Miinukset: Hotel and staff were lovely. Outside areas are gorgeous! Dinner buffet was great and always with lots of variety! Just a note for the checkout staff member - didn’t even ask if we enjoyed the stay or if was everything ok @01.04

Plussat: The location, gardens, staff, service, quality of food were excellent.

Miinukset: Nothing

Plussat: Beautiful hotel, in beautiful grounds. Large rooms with the most comfortable beds. Friendly, welcoming staff. Excellent choice and quality for breakfast.

Miinukset: There was nothing I didn’t like.

Plussat: breakfast was great, grounds were fabulous

Plussat: It is a ashamed the spa was so booked

Miinukset: The breakfast was absolutely amazing. Stunning hotel

Plussat: Location,staff, free shuttle into downtown, great buffet breakfast!

Miinukset: Noting

Plussat: The hotel had lots of space and places to sit and relax. The swimming pools were great. It felt calm in the hotel. Staff were helpful by and large. It was a good walk into Funchal centre but manageable. The Med restaurant was really nice and felt like a special occasion with the attentive waiting staff.

Miinukset: I thought the coffee at breakfast was poor given the quality of the hotel in other respects. I can’t understand how providing decent coffee is so hard.

Plussat: The choice of food was perfect. Plenty of room and the facilities were great. The staff were super helpful.

Miinukset: The main swimming pool looked, at times, a little dirty.

Plussat: Excellent hotel, beautiful gardens, large rooms, excellent breakfasts. About a 25 minute walk to the centre of Funchal although there was a courtesy bus which we didn’t use. Plenty of sun beds and very few reserved with towels so there was always somewhere to sit.

Miinukset: Nothing to dislike.

Plussat: Excellent breakfast choices. Nothing to dislike. Liked everything except coffee which tended to be very much stronger probably due to waiting in pot for too long.

Miinukset: Coffee as above

Plussat: Uima-altaat ja puutarha, sekä siivouksen taso olivat erinomaisia.

Miinukset: Hotellin terassilla palvelua sai joskus odottaa.

Plussat: Beautiful hotel in lovely setting. Rooms were clean and spacious and hotel even gave us a free upgrade.

Miinukset: Hotel restaurant a little chaotic at breakfast, perhaps a few more staff on hand would help. Walk into town although not far is steeply uphill on the way back although the hotel does offer a courtesy bus but we did not use it.

Plussat: Best asset is the staff. Superb and varied breakfasts. Indoor pool was great to have in February

Miinukset: A lot of the garden was in shade- maybe some opening up would help?

Plussat: The receptionist couldn’t be more helpful. Booked us for the tasting dinner and wine the food was excellent. As was the everything else including the „how to make a pancha at the bar.

Miinukset: Restaurant should have had more staff as the tasting dinner was very popular. It took too long

Plussat: Location, garden, personnel.

Miinukset: a part of the hotel is in front of the main street that means that some of the rooms would be noisy.

Plussat: 5 Stars for a hotel I didn’t visit? Yes, because their staff behaved in such a friendly and professional way following a problem with our booking. It turned out that due to an issue with the booking system, our booking over New Year could not be honoured. Rather than just tell us that this had happened, they managed to locate a room at an amazing hotel as a substitute. As if this wasn’t enough, they also arranged for free transfers from the airport and for our return. I think you can always judge the measure of any business by the way they treat their customers to resolve a problem. I would say that Quintinha Sao Joao could not have performed any better. It was absolutely exceptional throughout! Thank you so much for pulling out all the stops for us to ensure we had a great stay in Funchal.

Plussat: Food.staff helpful.surroundings.

Miinukset: No complimentary tea or coffee in room

Plussat: Delicious breakfast. Gardens. Bar with piano. Popular with older guests but we are in our 50s and loved it. Not pushy. Very helpful staff. Full of classy furniture and sitting areas.

Miinukset: Bit of uphill walk back but does you good. !

Plussat: Lovely hotel, clean, friendly staff, great location

Miinukset: The food in the restaurant was limited and would like to have had tea and coffee in room

Plussat: Food, and friendliness of staff.

Miinukset: Failure of Hotel to provide the room booked via Booking.com, and allocation to room that was exposed to late night noise from other guests. Refusal of Hotel Manager to meet to discuss why our booked room was not available. Failure subsequently of either the Hotel or Booking.com to provide an explanation of why that was so.

Plussat: Close to everything in the old town center, huge (paid) parking lot next to the cable car terminal was big help, it was also very easy to get inside even though we arrived very late. Location is on the busy Santa Maria Street - so it's like good and bad at the same time :D

Miinukset: Noise, even through closed window I could hear everything what was happening outside on the busy street. First night (it was friday) I didn't sleep at all. I had to ask for earplugs at the reception, which is not open during a night so I waited till the morning. Floors are wooden, so if someone walked in shoes in the hall or in the next room, I felt like there's earthquake. I heard every step and also felt like my bed is moving. Even earplugs are not helping in case like this. We also went very soon for o trip (sunrise at Pico Arieiro) and there was no possibility to prepare something for us, instead of breakfast we could get that morning. I really didn't understand why. For 1 night, it's OK, but I don't recommend to stay longer.

Plussat: Location was excellent. Staff were really obliging. Breakfast was limited but decent.

Plussat: Breakfast, cleen room and shared space, nice and helpful staff and location.

Miinukset: Nothing

Plussat: Very good location, nice and friendly staff, not overcrowded, good breakfast, very clean, nice historical building.

Miinukset: We have booked the 'Economic Twin room' which was facing a busy street, the noise level was so high that we could not sleep until 4 am. Next day we have decided that we will move to another hostel, we did not get any refund for the remaining nights as the receptionist said that the "City View" and "Econimic" mentioned in our booking clearly states that the room facing to the noisy street. The hostel itself is nice, just be super careful which room you book.

Plussat: The place is clean, tidy, spacious, friendly stuff, free fruits and cookies at the kitchen

Miinukset: If you have room with has windows to the street prepare not to sleep in the night and be disturbed by loud piano music from the restaurant downstairs at 8am

Plussat: I like location and spirit of the hostel. Breakfast is really decent like for a hostel and common zone is great. Reception is very friendly.

Miinukset: It would be great that rooms are from garden side not noisy street.

Plussat: The eggs were fluffy and the staff were smiley and helpful.

Plussat: Was perfect. Homemade cake and fruits for free everyday. Always super clean. Location awesome. More than perfect for the price

Miinukset: Everything was ok

Plussat: Henkilökunta oli ystävällistä, majoituspaikka monipuolinen (täysvarusteltu keittiö yhteiskäytössä, ihana ullakkohengailutila, hyvä aamupala, kiva sisäpiha jne.), sijainti loistava

Miinukset: Huoneissa saattaa olla kuuma helteellä, sillä meidän huoneessamme ei ainakaan ollut ilmastointia, eikä parvekeovea olisi maantasokerroksen vuoksi voinut pitää yöllä tai poissaollessa auki. Sänkyjen alla oli pölyä, vaikkakin muuten huone oli siisti.

Plussat: The staff was really helpful and friendly and the bathrooms were incredibly clean. It was also in the middle of old town Funchal, super close to everything! I also loved that this hostel was quiet and not a party hostel.

Miinukset: It wold be even better if the front desk staff gave us personal tips and recommendations rather than just give us a bunch of brochures!

Plussat: Sijainti! Hintaan mukaan huippu.

Plussat: Lovely hotel and amazing staff! We loved the breakfast experience - outdoors on the patio with amazing views of the city. The breakfast is real value for money and has everything you could want - omelettes, poached eggs, bacon, sausage, cereals and fresh fruit juice and more, best of all - you can chose to have it at anytime. It's great to be able to sleep in when you're on holiday and still have breakfast available by 12/1 PM! The hotel is close to town as well, although you might still need to drive there as the roads can be quite steep if walking. Toiletries are great, loved having bathrobes. Room was spacious with a comfy bed, and with great sunset views from the garden view room. Special thanks to Silvia and her team, we had a great stay and would definitely stay again if we return.

Miinukset: Was happy to see a coffee machine in our room until we were told that each pod was 2 Euro! Very strange as most hotels provide in room coffee for free. Anyways, you can visit the nearest Pingo supermarket and pick up an entire box of pods for 4 Euro and use those instead of paying 2 Euro per pod. If you're arriving by car for the first time, call need to ahead when you're about 5 mins away as you need the garage door to be opened by the staff. There is no place to wait on the road as it's a small two way road. Once you check in, you will get a garage remote. Would be good to have a full length mirror as well.

Plussat: Great Breakfast Service by Sylvia and her team!

Plussat: We loved just about everything in this hotel! From the parking garage that they kindly opened for us when we arrived (just give them a call a few minutes before arriving), so we didn't need to leave our car on a steep street, to the personal greeting. Room was spaceous, whole hotel is bright and welcoming. The garden is beautiful and the view to the old town is just perfect! We really enjoyed the breakfast, that they served us outside with the view of Funchal. Old town is just about 10 min walk away. The staff was amazing and very helpful. Thank you for everything, we would strongly reccomend staying with them.

Plussat: The brekfast was wonderful with a lovely view. Room was nice and clean. I would definately visit again!

Plussat: Siisti huone, hyvä sijainti, autohalli, helppo saapua. Kävelymatka keskustaan.

Miinukset: Ruokailuvälineistöä ruoanlaittoa varten voisi olla monipuolisemmin.

Plussat: Silvia"s breakfast was a very nice feast that included made to order eggs and her special fresh juices. Served with a smile and great views of Funchal. The staff was welcoming and helpful with anything we needed at any time of day. Marianna exceeded our expectations to help us out. Many thanks to the staff! We very much enjoyed our stay and the comforts for our room.

Plussat: Quiet, restorative environment

Miinukset: The bed was not comfortable enough.

Plussat: Great location and friendly staff

Plussat: The view from both the room and the garden/terrace, the amazing breakfast, the location close to the old town restaurants, marina, cable car and farmers market, the staff who were all much more than nice and helpful, the indoor parking of the hotel (otherwise very difficult to park in the area). We felt like visiting family/ friends...

Miinukset: -

Plussat: This is an absolutely beautiful, tasteful hotel and definitely in the 'boutique' department. You can't really see it from outside but once through the gate you get to see that its an old house with a large modern extension set within a lovely well maintained garden/courtyard area. Our room (212) was a suite within the old house with a huge balcony that overlooked Funchal and the sea. The space we had was enormous with a large bedroom that opened on to the balcony. It has a separate fully equipped kitchen with hob, microwave, coffee machine, fridge, toaster, etc, a large bathroom with 2 sinks and a dining room that never got used. Breakfast is served either downstairs or outside under a cover overlooking Funchal and the harbour. Breakfast is huge and consists of cereals, bread, pasties, meats, cheese and various cooked options. We absolutely loved this hotel and could not fault it - everything has been carefully thought about and it is of a very high standard. When arriving you are personally greeted by the manager who tells you about stuff - like breakfast starts at 8am and does not finish - turn up whenever it suits you! There is no hotel reception as such so its all very quiet and almost feels like it's your personal place - although you can call someone anytime of the night or day if need be.

Miinukset: Nothing could be better about the hotel as such - maybe a sun-lounger on the balcony as well as the table and chairs? The hotel is a 10 minute walk from the 'old town' and 'Rua de Santa Maria' - but its up hill on the way back - you don't get the glorious views for nothing!

Plussat: The view was amazing from our bedroom overlooking Funchal city and seafront. The beds were really comfortable and the accommodation was very modern and clean with lots of light. The garden was also very well maintained and lovely to look at. The staff members were very welcoming and went above and beyond with requests and help.

Plussat: Hotelli on kaunis yhdistelmä vanhaa huvilaa ja modernia arkkitehtuuria. Sijainti on loistava ja tarjoaa hienot näköalat yli kaupungin merelle. Vanhaankaupunkiin kävelee 10-15min, mutta takaisin tullaan sitten kunnon ylämäki. Huone oli tilava ja viihtyisä. Lisämaksullinen aamiainen oli aivan erinomainen ja henkilökunta varsinkin aamiaisella todella ystävällistä. Henkilökuntaa näkee muuten todella vähän. Hotelli tavoittelee kodinomaisuutta ja saavuttaa tavoitteensa hyvin.

Miinukset: Merinäköalahuoneeseen kuuluu liikenteen äänet erittäin selvästi. Eivät ne korvatulpilla nukkuen yöunta häirinneet, mutta muuten ääni oli häiritsevää. Huoneen siivous oli puutteellista. Tasot olivat pölyisiä ja esim sänkyjen alle ei mitkään siivousvälineet olleet eksyneet pitkiin aikoihin. Huoneessa oli pöydillä valtavat määrät syötävää ja juotavaa myytävänä. Nämä tuotteet peittivät pöydät eikä tämän vuoksi laskutilaa juurikaan ollut. Nämä tuotteet voisi mieluusti sijoittaa johonkin kaappiin.

Plussat: location/ comfortable twin bed room in a brand new wing (I had private room with ensuite shower room). kitchen facility with nice accessories including wine glasses for which I was very thankful. Madeira travel books and magazines free to read. Reception/ Carolina was extremely helpful and gave perfect tips and helped where she could, went beyond her duties to assist and with extreme response level- even at 6am in the morning when I needed urgent help to find the car that I rented only not remembered where it parked. She figured that for me. She made sure I was okay and not stressed and followed up with my day later on to see if all went well in the end. Her English is also perfect which is such an ease for a tourist with no local knowledge. There were free travel size toiletries in the bathroom to welcome me and the towel was perfectly clean and white- I appreciated the English channels on TV and wifi worked also very well. Although my room overlooked the side street, there were no noise at night. The room looked as on the photos - which is a great relief as many hotels cheat with pictures but here I got what I saw, and at an affordable price! I hope to come back again soon. Thanks for the diligence and the efforts.

Miinukset: Old building with wood ceilings and so I could hear the upper room’s guests quite badly when they were walking around in the room or making noises impacting their floor - whatever the guests were doing it gave a noise downstairs. I had a bad experience with one of their partner company which is not their fault but it influenced my stay/ Carolina however, saved the stay and helped to find another car rental company quickly.

Plussat: nice old building, friendly staff

Miinukset: It sounded like people were talking inside our room, even though they were in the yard or the shower - talking noisily until very late. Our room was full of moskitoes

Plussat: Parveke oli kiva yllätys. Ihanaa, kun oven saattoi jättää yöksi auki! Huone oli remontoitu lähiaikoina.

Miinukset: Pesutiloissa ja koko huoneessa vesivahingon haju.

Plussat: Location was Great. Excellent Service from very obliging staff - Joanna and Carolina.

Plussat: Carolina and the staff were so welcoming and helpful, and the hostel was in a great location, was really well kept with great rooms and communal area.

Miinukset: The room was very hot with noise from the road.

Plussat: Clean rooms and Carolina was very helpful!

Plussat: One of the employees (Carolina) was very helpful with tips about traveling around the island (buses, car rental, weather, time, ...). Also, the kitchen and outdoor common space are very cozy.

Miinukset: A lot of noise from the traffic during the night and stepping on the wooden floor.

Plussat: The small but artsy decorations and nice ambient really attracted me.

Miinukset: The wooden floor is not sound insulated. So you may suffer from heavy footsteps while trying to fall asleep. Also, you could hear almost everything inside the room when one is talking downstairs in the kitchen area. Please be alert if you are light-sleepers.

Plussat: Carolina! She helped us to make our trip to Madeira unforgettable.

Miinukset: Maybe a bit noisy but I didn't really mind. My friends used ear plugs while sleeping and the problem was solved for them as well.

Plussat: everything

Miinukset: parking

Plussat: Great location, great helpful staff. Comfortable beds, nice overall.

Miinukset: The floor is noisy...

Plussat: tilava hotelli,useita uima-altaita,hyviä ravintoloita lähellä,häiriötön,hyvät lenkkeily mahdollisuudet, monipuolinen aamiainen,toimiva huonepalvelu

Miinukset: aamiaishuoneessa tungosta/vähän ahdasta,parvekkeen sijainti kadulle

Plussat: This was a brilliant hotel. The rooms were large and spacious, and very well cleaned. The property was well maintained. There were enough sun-loungers and it never felt overcrowded. At the time when we were there (July) no facility was overwhelmed (for example we were always able to sit outside at the main restaurant). The main restaurant served great quality food, very varied. Also, the staff managed to keep it very well stocked, so at any point in the evening all the choices were available (some other hotels seem to wind down as you come to the end of their opening times). Interesting plants and gardens. The spa was excellent, and I would recommend it to others. Overall, this was a brilliant hotel, and we really enjoyed our stay.

Miinukset: There are portions of the gardens that are private depending on what room number you are in, even though the rooms are in the same classes as each other. It would be nice (as people who chose the hotel for the quality of its gardens) to also have access to these. Also, non alcoholic cocktails in the Portofino bar were as expensive as the alcoholic ones! Other than that, this was an EXCELLENT stay!

Plussat: Great location, lovely gardens, super service, excellent facilities, very clean, peaceful

Plussat: We were upgraded to an excellent 1 bed apartment which was extremely spacious and well equipped, with a large West-facing balcony with views of the sea. The bedroom had extra large twin beds which were very comfortable with crisp bed linen and soft pillows. The kitchen was equipped with a hob, oven, microwave, fridge, dishwasher, kettle, coffee-maker and toaster and had enough pans and crockery to be self-sufficient for meals. However, we found the Portuguese, Mediterranean and Italian restaurants all served excellent food at decent prices so we ate out for 6 nights. Breakfast had lots of choice - fruit, breads, cakes, yogurt, hot food, cheese, ham, and even gluten-free bread when requested. The gardens were lovely and there were lots of places to sit in sun or shade. I really enjoyed being able to go for a swim every day in the indoor pools, which were never crowded, and although we didn't use the spa, the range of treatments looked good. Free parking in the basement carpark was a bonus. The location was convenient, with a couple of supermarkets and lots of cafes and restaurants nearby, plus a nice walk along the seafront. All the staff were very welcoming and pleasant.

Miinukset: Breakfast was excellent apart from the fruit juice which was provided from a machine and was extremely sugary. The apartment was perfect, except that it was a shame that the fire detector over the bed flashed brightly every few seconds.

Plussat: Nice touch giving us the happy birthday bottle of wine.

Miinukset: Distance from main hotel. Noise from plumbing in other rooms was very loud and would wake us up.

Plussat: The manager assigned us a beautiful studio apartment overlooking the ocean. We had a late arrival which I forgot to mention in my booking, but the staff was very friendly and swift to check in and explain all the wonderful facilities at this resort hotel.

Miinukset: Everything was perfect.

Plussat: As a regular portobay guest we did get invited to a lovely welcome drinks with a chance to meet other guests and the staff. the residence apartment rooms are amazing, they have plenty of space for 4 are well appointed and housekeeping excellent. Most of the staff and the fabulous breakfast buffet are outstanding. The pools, spa and leisure facilities are excellent including a gym, several pools, games room, daytime activities and a free bus to funchal. Views and location perfect for the sea and city.

Miinukset: Despite having stayed at the hotel chain more than 5 times before, the receptionist who welcomed us wasn't the usual warm welcome and there were problems with getting our prestige discounts and we couldn't take a non-resident into the sauna/steam even if we offered to pay! we also had only a partial sea view - which was disappointing for the money paid.

Plussat: This was our 4th stay at the residence. The staff are friendly and helpful. The place is spotless and has a relaxed atmosphere. We always enjoy our stay and will return next year

Plussat: The hotel is a great experience. Very nice, beautiful gardens, many pools, quiet and large, clean rooms, very convenient. Great view to the ocean, supermarkets nearby, inside and outside restaurants very good, the area and location is also very nice. Personel very polite and friendly, kitchen is great with a wide variety of excellent portugise food. All in all the hotel was a very good choice for Funchal and we had a great time there.

Miinukset: Nothing to complain about.

Miinukset: - The brakfast.buffet was OK, but the orange-juice was not really "orange-juice". Too sweet and artificial. - We never used teh dinner-buffet. To pricey for the offered food.

Plussat: The accommodation was excellent and as we we travelling with 2 other couples we had asked for the rooms to be in close proximity and we're delighted to have 3 lovely apartments next to each other.

Miinukset: There were very few young residents., but as we were all 60/70 it did not matter.

Plussat: Very Clean, modern and stylish with great facilities and breakfast included.

Miinukset: If you have a hire car, parking is very tight and limited around the hotel. The hotel will offer the use of their garage at €6/day which is much easier than constantly driving around a one way system hunting for car park spaces.

Plussat: Nice pool, rooms were clean and spacious, friendly staff.

Miinukset: Buffet breakfast and dinner was lacking in quality, especially for a four star hotel. New beach towels were charged at a couple of euros, again surprising for a 4 star hotel.

Plussat: Everything was really great! The reception staff were extremely helpful - always happy to help and have a personal touch! Our room was very comfortable with little treats arriving every day. The breakfasts were delicious with a huge variety. All went splendidly and I would recommend this hotel to others. I appreciated the late check out and early check in to coincide with our flights. Thank you to all

Miinukset: Nothing ;)

Plussat: Great one night stay, excellent facilities. We eat out so can't comment regarding the evening restaurant choice. Thecocktail bar and breakfast re both very good. Hotel in a good location for restaurants if you're looking for different food options. The reception staff were very accommodating with arrangements for a later check out. Would look to book again if we travel to Madeira again.

Miinukset: Very little not to like really. Snack service in the restaurant was a little slow, but that was a one off I believe.

Plussat: The hotel is lovely. The bathroom and bedroom were top class. Very modern,and nice and clean with great aircon. The views are stunning. There is underground parking available at additional cost. Breakfast was great with a good variety. Food is constantly replenished. Pool and bar areas very nice with nightly entertainment.

Miinukset: Our rooms were at the very end of the hotel so our view had a side view of the hotel in front of us, and we could not see the pool area. Room 339 and 340. But if you are sea facing in the center the view is amazing.

Plussat: The staff were friendly and even helped some friends who were not guests at the hotel.

Miinukset: It didn’t seem that any of the gym equipment worked (running machine etc)

Plussat: I was from the beginning very nice surprised about the view, that the hotel has from a very nice terrace right in front of me; I enjoyed the welcoming drink more! The same view you will have every day at breakfast...fantastic! The personal starting with receptionists are very nice and open to give you a lot of information. I booked only breakfast but it was very nice to find every day in the room fruits, sweets and water.

Miinukset: Coffee needs improvement!

Plussat: It is perfect place to stay in Funchal! Very clean, comfortable hotel with perfect sea view balcony, surprises. Good breakfast.

Plussat: Everything. It was extremely clean and the facilities excellent. The setting was perfect with lots of restaurants nearby to walk to. Lots of selection for breakfast.

Miinukset: No slippers or dressing gowns and towels quite small. Pool towels not soft and a bit frayed.

Plussat: Nice rooms, good facilities and friendly staff.

Miinukset: Point for improvement would be towels and water dispenser in the gym room

Plussat: The staff were very friendly, lovely hotel & fantastic breakfast, great location, easy to walk into Funchal.

Miinukset: The hotel is charming but the bedrooms are a little dated, there was some building work going on in the hotel next door so it was quite noisy at times outside but it didn’t spoil our holiday.

Plussat: Comfortable and spacious, good food, friendly

Plussat: The best hotel that I’ve ever seen. Everything was really perfect.

Plussat: Amazing view! Relaxing!

Plussat: At the check in, they upgrade my room to penthouse for free, it was really amazing and had a great effect on our stay. Thanks!! The hotel's location, facilities, beach acses,calm environment, dive center, parking area and pool bar were at a high standard.

Plussat: The lovely staff so helpful, Happy & professional

Miinukset: Some of the meals were a little hit & miss. With excellent one day & mediocre the next .

Plussat: Fantastic location. All staff extremely friendly and helpful.

Miinukset: Although a good size and well equipped room was a little worn and in need of spruce up. Gym limited.

Plussat: The rest is perfect

Miinukset: Bad cleaning in the room

Plussat: This is the best hotel I have stayed for the money, contort, and quality

Miinukset: Absolutely nothing, my wife and I enjoyed everything about this hotel

Plussat: The food à la carte is very nice and the pool/seaside area is grandiose. All the staff are very nice and helpful.

Miinukset: The rooms need urgent rejuvenation to attract some younger people also. The breakfast buffet is small and No fresh juices and some of the fruits seem to come out of cans.

Plussat: The staff were excellent - polite, patient, multilingual. The Premium room was bright and spacious - great to have a balcony overlooking the ocean and a huge window giving a great view towards Funchal! Our bed was huge and comfortable; the breakfast was brilliant - lots of choice, and a great outside dining area. We also loved the pool and sunbathing area.

Miinukset: Really can’t think of anything we didn’t like!

Plussat: Loved it being adults only. Lovely ambiance and nice friendly staff

Miinukset: We could only stay for 1 week

Plussat: Good location, fantastic views

Plussat: Very nice contact with the personnel, we also received a bottle of water from the management which was very appreciated after a long day in Funchal. We loved the view from the terrasse and the breaky was excellent.

Miinukset: A little bit far from the center but only 8-10min by taxi or car.

Miinukset: The wellness closed too early.

Plussat: The range of food was wonderful, with nothing missed off that you'd expect in a 4* hotel. Local foods were to the fore, which was good, whilst Western tastes were also catered for.

Plussat: Breakfast was very good, plenty of choice. It was in a great location with a variety of excellent restaurants within walking distance if you wanted a change from eating in the hotel. The views were incredible

Miinukset: Nothing

Plussat: overall, a pleasant and comfortable place to stay. decent breakfast on the terrase, overlooking the ocean - I don't get that kind of bonus very often :) close to restaurants, as well to some shopping mall. the most impressive thing for me - hearing the waves of the ocean each night.

Miinukset: unfortunately, the espresso during the breakfast was not impressive, somewhere below the average to my taste.

Plussat: Sijainnista ihan meren rannassa ja parvekkeesta merelle päin.

Plussat: Quiet, Good breakfast, good location, very nice view from the suite, very good service from the hotel (reservations for excursions/taxis; shuttle to the center of the city; always very available and very nice staff). Would highly recommend the hotel.

Miinukset: Not enough choice for food; mainly buffet Happy hour only from 6 PM to 7 PM... A little early when you come back from excursions. Music in the evening not very entertaining; too calm

Plussat: everything was great. a friendly staff, all amenities. very good breakfast! not to mention the views ... WOW!

Plussat: Everything

Miinukset: Very used carpet in a main bedroom. It looks dirty.

Plussat: Home was nice, kitchen, salon, televisión channels etc.. We were near to the road to catch the bus into Funchal.

Miinukset: There was no cushions on the sun beds on the terrace. The area was very hilly, you need a car.

Plussat: Hyvä sijainti jos on auto millä liikkua

Miinukset: Ajoittain liikenteen melu liikaa

Plussat: Mahtavat näköalat merelle ja Funchaliin, upeat asunnot. Kerrankin kuvat vastasivat todellisuutta.

Miinukset: Vain ulkoallas, lämmitetty, mutta ei kylmällä tehnyt mieli uimaan. Spa, kuntosali ja sisäallas hotellilla maksullisia Palheiro Villagen asukkaille (aikamoisen kalliita). Kaupat ja ravintolat matkan päässä.

Plussat: Huge villa, well equipped with everything you need except there was no good coffee machine like nespresso. The garden is nice and the terrace is lovely for breakfast and diner. Beautiful view on the sea and Funchal. The maintenance is excellent, it looked like new. The cleaning is OK, some the bed-sheets had black stains from some machine oil I guess. If you are not on the main road but inside the compound, it's very quiet and relaxing. The pool in the village forum is heated and not crowed in early July, we were almost alone most of the time, excellent to relax after a good walk. We were sad to leave!

Miinukset: May be better cleaning, but it's not a big deal, it was clean. Bad smell in the closets because of humidity, but I'm not sure they can do much about it. Again not a big deal.

Plussat: Great location. Kitchen was well stocked. Very clean.

Miinukset: Didn't really like the pillows on the bed.

Plussat: We enjoyed the location closer to nature and the facilities in the flat and the surroundings. Although it is locate outside Funchal it is easy to get to places.

Miinukset: not having a safe and not having details for the bus but once we figured out it was easy to get into Funchal.

Plussat: The villa was stunning, we called it “the palace”! The private pool was gorgeous, as were the views, and the villa was very well thought out. Loved the Palheiro gardens with discounted entry. So beautiful & a great cafe.

Plussat: Beautiful ocean views from all rooms.

Miinukset: The host accidentally showed us a two bedroom apartment in mistake. That location (Apartment model is same as ours but someone luckily booked it) offers the best views of all. I wish that the pictures of each apartment should be specific to that apartment only, not to confuse with other apartment's ones.

Plussat: Spacious villa and clean interior.

Miinukset: There were ants inside the villa. Although there weren’t many there were some in the bed etc which was annoying.

Plussat: The location was excellent for the view. It was good for transport the bus was always on time. It is better to have a car if you don't like climbing. We were happy that the villa that we had was very near to the swimming pool so we could use it very often and that the water was so warm. It is a lovely quiet setting better than in the tourist part.

Miinukset: We didn't like the climb to the villa when using the bus as we didn't hire a car because the roads are quite steep..

Plussat: The location of the hotel was fantastic with friendly helpful staff. Great roof lounge.

Miinukset: AC was really hot and breakfast can be improved.

Plussat: The view, the external swimming pools

Miinukset: The buffet ocean restaurant

Plussat: Hotelli oli hieno hyvällä rauhallisella sijainnilla Ystävällinen henkilökunta, loistava aamupala. Upeat auringonottoterassit altaineen ja mahdollisuus uintiin meressä.

Miinukset: Kaipaisi jo hieman remonttia. Ehkä hieman kolkko, koska on niin suuri. Hinta ylimitoitettu.

Plussat: My wife and I chose the Vidamar as our hotel as we wanted to get away for a shore honeymoon after our wedding. We selected the hotel based on price, amenities, location, appearance in photos on booking website and reviews. This is the first time either of us have actually stayed in a resort style hotel and we must say we were pleased. Staff are very kind, conscientious and willing to help. Amenities are very good and everything is clean. Having just got back to work we are already missing the place and the experience. We expect to be back within the year :)

Miinukset: Nothing.

Plussat: The staff were always helpful and the facilities were above normal standards

Miinukset: Nothing was not to be liked.

Plussat: Good

Miinukset: Good

Miinukset: Rooms need to be remodeled. Front desk feels like a car rental checkin.

Plussat: The sushi restaurant was brilliant and is something not to be missed. The staff were fantastic

Miinukset: Funchal has excellant food places. It is a foodies delight. So having half board is a kind of loss overall

Plussat: Free Upgrade to full sea view Lovely choices for breakfast

Miinukset: Not 5 star in my view Room dated Evening buffet wasn’t great

Plussat: The food is wonderful even in the buffet; buffets normally aren't that good. There is always at least one great fish dish. There are a lot of staff; service is fast and friendly. Rooms are enormous, directly facing the sea.

Miinukset: Just one thing: no free drinking water in the rooms.

Plussat: Breakfast was good! The facilities were very varied. Gym was awesome!

Miinukset: The room as narrow and difficult to manouvre in with 2 people. The spa was not as good as we had hoped for. A bit boring and machinery didnt work. The dinner at the restaurant was bland and tasteless.