Grand Ankara Hotel & Convention Center

I liked the hotel for its location and size of the rooms

What I were confused from it, and maybe most of the visitors, is paying the hotel reservation amount, The exchange rate for example If your reservation is in Euro or US Dollar, it is normal to be changed to local currency (Turkish liras) but every time when they ask for total amount and I check it, I see that there are different between the currency exchange and the amount they are asking for it. Just one explanation 27€ with rate exchange 6.26L/€ will be =169Liras But he asked for (200Liras) which mean more than the actual amount. I had facing this in most of Turkish hotels in different times I stayed. So I think this issue to be controlled, because every one feels he is stolen by the hotel staff either if the amount is 1 Liras

Hotel has a nice location. Not in the centre but also not far away.

Staff should be more helpful.Day before I came there I sent email regarding taxi transportation. Never received any reply. I asked for the buss/metro direction to one of the malls. They said that is complicated and that they basically don’t know, without providing any type of information (like that you need to have buss card and how to get it). I had to find it out on my own. Room has to be refurnished, like for example carpet in the room.

Its size and grandeur .

Being told by the pool attendant that I had to wear and buy a swimming cap for the pool AND jacuzzi. Also a dirty toilet in my room .

Nice location