Asetetaanko oletusvaluutaksi pysyvästi vai vain tälle vierailulle?
Booking.comin sivuilla oleva kuva huoneesta ei vastannut todellisuutta. Myös hotelli myönsi asian. Eritoten ensimäinen yömme pienessä ja siivoamattomassa huoneessa oli vastenmielinen kokemus. Pyynnöstäni huone vaihdettiin suurempaan ja siistimpään, mutta lomastani meni raskaan lentomatkan jälkeen liian paljon aikaa kahden ensimäisen pääivän aikana asianmukaisen huoneen odotteluun.
Erinomainen sijainti Broadwaylla. Hyvät hissit.
loistava sijainti, huone oli pieni mutta kohtuullinen ehkä enemmän tietoa huoneen koosta :)
sijainti oli ihanteellinen
Erittäin lähellä Time Squarea, viihtyisä aula, isot sängyt
Hotellin sijainti aivan Ground Zeron nurkalla on erinomainen saaren eteläpäähän tutustumista ajatellen. Myös Liberty Islandin lauttasatama on kutakuinkin kävelymatkan päässä. Hintaan sisältyvä kohtuullisen hyvätasoinen aamupala on iso plussa New Yorkissa, samoin alkuillan snacks & drinks (2 drinkkiä per asiakas). Ja huoneethan tämän ketjun hotelleissa ovat kooltaan ihan omassa luokassa, nimensä mukaisesti sviittejä kaikki. Hinta-laatusuhde ainakin off season -aikaan oli erinomainen. Aamupalapöydästä puuttuvat "eurooppalaiset elementit" kuten juustot, leikkeleet ja vihannekset, mutta maassa maan tavalla.
aamupala oli hyvä, siistit huoneet
loistava aamiainen ja happy hour hotelli varasi luottokortilta ison takaussumman laskutushinnan lisäksi
Nice and friendly staff TV did not work properly.
View - Memorable!
The location was outstanding with a view of the harbor and Statue of Liberty. The room was large and well laid out with an oversize bathroom. The staff at the concierge desk was outstanding and extremely courteous and helpful. Very elegant and pleasant stay.
The friendliness and good education of the entire Staff. The setup of the room plus the commodities of th bath immense bathroom. The limitations of the breakfast offers plus the poor value for money
Bed's were comfortable and staff was super friendly. Bathroom was top notch. Getting a cab was super easy the staff were pro's at that. Nickle and dimed to death room from room service 4 drinks Cokes and Pepsi 2 of each were 30 plus dollars and they were the small bottles. I found pills in my room and my whute comforter had lots of dark lint.Food was standard at best. My room had no mini fridge. Windows were not sound proof. Really far from everything fun. Boat horns go off all times of the morning somtimes so loud it makes you look at your phone to see if its vibrating. Overall nice place could be the best if they fix these issues.
This is a lovely hotel, but it is a business hotel. Go to the one in Central Park if you are looking for a more romantic or family-oriented place to stay, but it is still a really nice place to stay. It's in battery park, away from the main buzz of nyc - lovely and quiet and the views of the Statue of Liberty are beautiful, but stay elsewhere if you want to be in the centre of things.
Large and very clean room. The housekeeping service was really professional. The bathroom was comfortable, with a lot of space and really clean. The garage too expensive and without in and out privilege. I would suggest one of the several garage that you can find nearby the hotel, they are all more convinient. The hotel was perfect but the negative note was the charges for the wifi connection which is commonly for free in lower category hotels.
I had a beautiful,comfortable room with a breathtaking view overlooking the Statue Of Liberty and all the commerce on the river. It was a wonderful place home away from home for a great Big Apple week-end! N/A
Great View and location
Very luxurious comfortable hotel. They seem to be able to find the perfect mix of attention or privacy based on what you are looking for and if you seek out any help. Very classy hotel with a great staff.
I lived in that neighborhood when I first moved to NY. The outdoor space that has the view of the Statue of Liberty has been closed. There is no view of the Harbor from any common area.
Bath + separate shower. Very friendly and professional service.
I asked if the hotel had any rooms with a bathtub. They made sure to give me the one room that had one. The staff and door men were really nice and helpful. The hotel lobby was under construction. While I didn't mind not being able to have a working restaurant or bar in my hotel, I did mind that the construction began at 7 am. The pounding and jack-hammering woke me up. They should at the very least wait until 9 am. It made me rush out the door rather than relax before starting my day. On my last day (after being woken up by the construction noise ) I threw on my clothes and just left. I requested to the staff I should be compensated. My phone didn't work very well in the hotel. I found myself going up and down the elevator to go outside to use it. Why charge $15 a day for Wifi? I also had trouble using the elevator cards. 5 and 6 times before the little green light came on so I could push my floor button.
Lovely comfortable rooms great staff brilliant location Having to pay for wifi
Attentiveness and responsiveness of staff, the room, which was a joy to in which to spend time, and the quality of service throughout the stay. I'm always anxious at Smyth about having a room with sufficient peace and quiet that I can enjoy my stay, but this time I had a room on Floor 8 that was not close to the lift - very relaxing.
The staff was friendly and accommodating. The room wa awesome and comfortable.
the location was key. the rooms were decorated well and loved the tub in the bathroom. there was a problem with the temp of the room. it was 81 degrees and we couldn't set the thermostat. we asked for the front desk to check in at 8:30 and when we got home at 2:30- it was 79 degrees. it took time for someone to come up and fix and by that time- it was 3am.
A trendy, new hotel with very helpful staff. Great room with nice amenities (HDTV, well-stocked mini bar, etc.) and a large bathroom with Kiehl toiletries. We especially liked the area as it was quiet at night with no loud bars or nightclubs either on the property or adjacent to it. It is just a few blocks from restaurants like Nobu and Tribeca Grill. The property sits directly above the Chambers St. Red Line (1, 2, 3 train) so you can get uptown quickly (Time Sq/Theather Dist and Columbus Circle). SoHo is one mile north/northeast and the Meat Packing Dist is two miles north/northwest of the hotel. The hotel guests we met appeared to be well-educated professionals who were quiet during the evening hours. We'll definitely stay here again. The room door was set to close and did so very forcefully. It should be adjusted so that the weight of the door does not close so quickly and forcefully. It was difficult to bring in/take out luggage. Also, the thermostat/room temp control was difficult to operate. However, the large comforter was warm enough that the room temperature issue did not present a problem in getting a good night's rest. Plus, I'm confident that had I/we found these problems to be more annoying that the helpful staff at the Smyth would have addressed them quickly; we were too busy enjoying NYC to be phoning in complaint calls to the front desk.
Very nice hotel, plenty of room, nice bathroom with nice translucent shower -- you typically don't get this much space in New York. Staff was friendly and I enjoyed the 1960's metal robots behind the lobby checkin desk. It's located in a good neighborhood, if not a bit generic. There are also a lot of nearby restaurant options, and it's a short walk to other areas with even more options. Bed was very comfortable. Lower floors can be loud with little insulation from traffic, including car stereos. I would request a high floor. Breakfast in the hotel was ruled not very good by both folks in our party, and it was rather expensive, so I'd probably eat elsewhere. However you don't pick a hotel for the restaurant and everything else was otherwise great.
The proximity to our friends 10 minutes away and the easy walk to Chinatown, great restaurants as well as the subway.I liked the modern decor and the ability to open the windows as well. We were offered a 50% discount to stay over on Sunday night. We were not there long enough!
Modern features like iPod dock, latest tv, modern stylish bathroom, large windows
beautifully done and quiet
Hyvä sijainti. Lisävuoteen saaminen vaatii kolme pyyntöä ja kesti kuusi tuntia. Huone kallis hotelin tasoon nähden. Varattu double bed liian kapea kahdelle aikuiselle.
Sijainti Times Squarren vieressä oli meille täydellinen, kävelimme jalkamme puhki ja pyrähtelimme yellowcabillä ympäri Manhattania hotellistamme käsin. Myös hotellihuoneemme (23. krs) hiljaisuus oli sitä mitä etsimme eli asuimme keskellä kaikkea, mutta saimme nukkua yömme rauhassa. Olin matkalla kahden lähes aikuisen tyttäreni kanssa ja luvattu queensizebed oli aivan liian kapea kahdelle (n. 130 cm). Tämä oli ikävä yllätys ja latisti hieman tunnelmaa. Huoneita mainostettiin tilavaksi, mitä ne eivät kuitenkaan kansainvälisesti arvioituna olleet, ehkä New Yorkin sisäisessä vertailussa kuitenkin.
Sijainti erinomainen, ystävällinen henkilökunta
Hotellin sijainti oli erittäin keskeinen, joten liikkuminen paikasta toiseen onnistui sekin varsin vaivattomasti. Ylimmästä kerroksesta oli todella hienot näkymät Manhattanille ja jopa Central Parkiin. Kylpyhuoneen siivous edellisen majoittujan jäljiltä oli tehty hieman puutteellisesti ja sieltä löytyi jokunen ylimääräinen karva.. Huoneiden kokolattiamatot eivät olleet meille mieleen ja viimeisenä aamuna Consierge Loungesta loppui aamupalaruuat ennen kun kaikki vieraat olivat ehtineet käydä syömässä ja aamiaisen piti kuitenkin olla tarjolla vielä reilut 30 minuuttia.
Hotellin sijainti oli erinomainen ja siitä oli helppo lähteä joka paikkaan. Huone oli tilava ja aamiainenkin lähes pohjois eurooppalaista tasoa.
Convenient and clean. The rooms were a bit smaller than What I was use to.....but comfortable bed
Very nice stay. Almost my dream hotel room. The vendor machine at 10th floor doesn't work.
We arrived very early New York morning The hotel gave us a beautiful and very soon we got our room. Very nice hotel, our room too. Very comfortable, new and inviting. We were assisted by representatives of all that we had to receipt and received excellent service and answers to all our questions. We would be happy to stay at the hotel, even when we get next time.
Location to major tourist attractions a huge plus! The 9/11 memorial and Statue of Liberty close by. Access to the subway is also walking distance. The room was small. The bathroom was even smaller. Could barely close the door once you step in. The elevator took forever to get to my floor. Over 10+ minutes. When the elevator doors finally opened, it's packed with people. I had to go down 13 flights of stairs with luggages! Not happy at all!
The location was prime. Especially if you're staying in the area for buisness. View was amazing. Staff was VERY friendly. Left some medication in my room after check out and they let me back into the room to grab it. The staff could work on giving better directions, but they were friendly and eager to help. Everything was clean and new. Also was nice cherry on top to be able to stay you've stayed at the tallest Holiday Inn in the world. Bar area was nice and bartender was friendly and offered us a free drink. Would certainly recommend this hotel if you're staying in the Financial District of Manhattan. The room was small. The king size bed took up about half the room, but we were only staying a night so we didn't mind. Also, the parking was a few blocks away, not well marked and a bit pricey (it is NYC after all). It was a bit of a hike to get to Central Park, Times Square etc. but the Statue of Liberty and 9/11 memorial/Freedom Tower are a short walk. No need for a cab or subway.
the bathroom flooded every time i showered
The view from my room The smoking floor, the wake up call that never happened, the false advertisement for valet parkind.
Bathroom design is too crampy, no place to put extra toiletries. there was no refrigerator in my room.
The location was great! Everything was at walking distance! The check out too early!
Location is the best thing about this hotel. Hotel was very clean. Rooms are too overcrowded. Can barely walk around my room. Very small rooms make me feel very clostophobic. Workers misinformed me about parking and had to pay full price for parking instead of getting discounted rate.
The room was VERY small... but nicely equipped and comfortable. ELEVATORS.... this was ridiculous.. they only have 3 elevators for 50 floors and each one hold about 4 grow adults. IF you stay here be prepared to wait 20 min for an elevator to go anywhere. Will NOT stay her again for this reason alone.
The toilet did not work and the desk sent someone up from engineering within 10 minutes.
The design of the hotel and the location The service was extremely poor. The concierge was not very helpful. The rooms would not be cleaned unless requested and after several complaints. The coffee was brought cold. Walked into our room bathroom at 5pm to find the housekeeping bucket and mops in the middle of the bathroom. The bellman placed our shopping bags in a wrong room without so much as an apology.
Hotellin henkilökunta oli todella avuliasta ja ystävällistä. Siivoojat kävivät aikailematta siistimässä huoneen joka päivä. Eikä liikenteen meteli ainakaan minun huoneeseeni 24.kerrokseen kuulunut. Varmaan valitsen tämän hotellin seuraavallakin vierailullani! Ei
Sijainti on erinomainen liikkumisen ja saavutettavuuden kannalta.Iltabaarin henkilökunta oli asiallista ja palvelu moitteetonta.Hyvät croissantit lobby aulassa. Asenne: Asiakas on yksi jonossa jota palvellaan kun muut kiireisemmät asiat on hoidettu alta pois. Aamiaisen tarjoilupaikka "paikkakunnan kuppila korttelin kulmassa".
Hotellin henkilökunta oli ystävällinen, asiakaspalvelualtis ja ammattitaitoinen. Huonesiivous oli erinomainen ja siivooja, Carmen, mitä ihastuttavin ihminen.
Sijainti, hinta-laatusuhde, nopeat hissit Jääkaappi ja turvaboksi puuttuivat
Todella siistit huoneet; kylpuhuone kuluneen oloinen ja vanhanaikainen kuten myös vaatekomerot tunkkaiset. Muuten huone oli odotusten mukainen sekä tilava ja turvallisen oloinen. Saimme upgrade-huoneen (hieman enemmän lattiatilaa) joka oli oikeasti downgrade koska hissi kulki sängyn päädyn takana aiheuttaen jatkuvaa kolinaääntä (vanha hissi - ei mikään KONE-hissi...). Olisi pitänyt valittaa mutta suomalaisena sitä vain tyytyy kohtaloonsa vaikka sapettikin!
Henkilökunta oli erittäin ystävällistä. Huone oli siisti ja mukava ja hotelli rauhallinen. Käytävältä löytyvä juomavesiautomaatti helpotti elämää, sillä vettä ei tarvinnut kantaa kaupasta ja vesipullon saattoi ottaa mukaan ulos lähtiessä.
Hotelli oli siisti ja sijaitsi hyvällä paikalla. Ystävällinen henkilökunta. Erittäin sujuvat hotelliin sisään- ja uloskirjautuminen. Huoneessa oleva ilmastointilaite oli äänekäs. Huoneiden äänieristys ei paras mahdollinen.
uudelleentäytettävät vesipullot käytävässä, hyvä sijainti, tietokoneet aulassa, henkilökunta oli mukavaa