Erinomainen sijainti Broadwaylla. Hyvät hissit.
loistava sijainti, huone oli pieni mutta kohtuullinen ehkä enemmän tietoa huoneen koosta :)
Erittäin lähellä Time Squarea, viihtyisä aula, isot sängyt
sijainti oli ihanteellinen
Booking.comin sivuilla oleva kuva huoneesta ei vastannut todellisuutta. Myös hotelli myönsi asian. Eritoten ensimäinen yömme pienessä ja siivoamattomassa huoneessa oli vastenmielinen kokemus. Pyynnöstäni huone vaihdettiin suurempaan ja siistimpään, mutta lomastani meni raskaan lentomatkan jälkeen liian paljon aikaa kahden ensimäisen pääivän aikana asianmukaisen huoneen odotteluun.
Hyvä sijainti. Lisävuoteen saaminen vaatii kolme pyyntöä ja kesti kuusi tuntia. Huone kallis hotelin tasoon nähden. Varattu double bed liian kapea kahdelle aikuiselle.
Hotellin sijainti oli erinomainen ja siitä oli helppo lähteä joka paikkaan. Huone oli tilava ja aamiainenkin lähes pohjois eurooppalaista tasoa.
Sijainti Times Squarren vieressä oli meille täydellinen, kävelimme jalkamme puhki ja pyrähtelimme yellowcabillä ympäri Manhattania hotellistamme käsin. Myös hotellihuoneemme (23. krs) hiljaisuus oli sitä mitä etsimme eli asuimme keskellä kaikkea, mutta saimme nukkua yömme rauhassa. Olin matkalla kahden lähes aikuisen tyttäreni kanssa ja luvattu queensizebed oli aivan liian kapea kahdelle (n. 130 cm). Tämä oli ikävä yllätys ja latisti hieman tunnelmaa. Huoneita mainostettiin tilavaksi, mitä ne eivät kuitenkaan kansainvälisesti arvioituna olleet, ehkä New Yorkin sisäisessä vertailussa kuitenkin.
Sijainti erinomainen, ystävällinen henkilökunta
Hotellin sijainti oli erittäin keskeinen, joten liikkuminen paikasta toiseen onnistui sekin varsin vaivattomasti. Ylimmästä kerroksesta oli todella hienot näkymät Manhattanille ja jopa Central Parkiin. Kylpyhuoneen siivous edellisen majoittujan jäljiltä oli tehty hieman puutteellisesti ja sieltä löytyi jokunen ylimääräinen karva.. Huoneiden kokolattiamatot eivät olleet meille mieleen ja viimeisenä aamuna Consierge Loungesta loppui aamupalaruuat ennen kun kaikki vieraat olivat ehtineet käydä syömässä ja aamiaisen piti kuitenkin olla tarjolla vielä reilut 30 minuuttia.
Clean spacious rooms, good service, not great wi-fi
Impeccable service Immaculate rooms Excellent location between Times Square and Bryant Park Can't complain about anything.
The renovation last year really upgraded this NYC classic. Now the interiors are just as lux as the classic facade. Great location in Times Square but quiet and tranquil retreat inside. Great service and really friendly staff. We enjoyed our girls weekend immensely. Avoid if you don't like fighting through crowds at Times Square.
We came for the birth of my first grandchild.the hotel is very modern and sleek. Our room was large and well appointed with all of the modern technological conveniences. The mattress was very comfortable with high thread count linens. The bathroom was large and had more bath accessories than I have ever seen. I.e. Cuff links, tooth brush, paste, etc. I loved the large soaking tub. We never heard any outside noise even though this hotel is located in Times Square From the front desk to the doorman, the service was incredible. Leilani, one of the managers even gave us a gift for the new baby. I would highly recommend this hotel!
Once you get past the unprepossessing lobby, the hotel is really excellent. We were upgraded to a junior suite, which was large, comfortable and well-appointed. It was bitterly cold so we ate in the hotel, choosing the bar's little plate menu over the Vlentine's Day special menu; each choice was delicious. Large, contemporary bar and restaurant (maybe showing a little wear on the cushions) and excellent service. Location, right on the corner of Times Square, can't be beat if you want to be in the middle of it all. Not cheap, but we weren't on a penny pinching trip. Worth every penny. Special mention to the concierge for fulfilling a couple special requests. As noted, the lobby is decidedly underwhelming although the staff was friendly and helpful. Otherwise, no complaints!
The Knockerbocker was a very nice hotel with a great location. My only complaint was the day that we left, we stored our bags for a few hours. When we came back to pick them up, it took 20 minutes or so to get them. I had to catch a flight. The front desk was unapologetic about it. They just stood at the desk, while customers waited and were dissatisfied. They need to make sure they are staffed properly at a busy time, and if not, other staff should pitch in. It should be a group effort, because it makes the hotel better as a whole.
2 queen beds made this hotel perfect for our family of four. Located right on Times Square, the hotel held our bags after checkout while we went across the street to see a Broadway show.
Great place to stay. Very sheik and hip. Roof Top Bar is out of this world!!!
Sijainti, hinta-laatusuhde, nopeat hissit Jääkaappi ja turvaboksi puuttuivat
Hotellin henkilökunta oli todella avuliasta ja ystävällistä. Siivoojat kävivät aikailematta siistimässä huoneen joka päivä. Eikä liikenteen meteli ainakaan minun huoneeseeni 24.kerrokseen kuulunut. Varmaan valitsen tämän hotellin seuraavallakin vierailullani! Ei
Hotellin henkilökunta oli ystävällinen, asiakaspalvelualtis ja ammattitaitoinen. Huonesiivous oli erinomainen ja siivooja, Carmen, mitä ihastuttavin ihminen.
Todella siistit huoneet; kylpuhuone kuluneen oloinen ja vanhanaikainen kuten myös vaatekomerot tunkkaiset. Muuten huone oli odotusten mukainen sekä tilava ja turvallisen oloinen. Saimme upgrade-huoneen (hieman enemmän lattiatilaa) joka oli oikeasti downgrade koska hissi kulki sängyn päädyn takana aiheuttaen jatkuvaa kolinaääntä (vanha hissi - ei mikään KONE-hissi...). Olisi pitänyt valittaa mutta suomalaisena sitä vain tyytyy kohtaloonsa vaikka sapettikin!
Sijainti on erinomainen liikkumisen ja saavutettavuuden kannalta.Iltabaarin henkilökunta oli asiallista ja palvelu moitteetonta.Hyvät croissantit lobby aulassa. Asenne: Asiakas on yksi jonossa jota palvellaan kun muut kiireisemmät asiat on hoidettu alta pois. Aamiaisen tarjoilupaikka "paikkakunnan kuppila korttelin kulmassa".
Very friendly, responsive staff. Great location. The superior king room we had was very small, like Paris hotel room small. The bed could have been firmer
Ideal location. Small but well appointed room. Had a great deal so excellent value; likely not great value for money at regular rates, but in that location, would be hard find better options.
Location, roof top Small room, needs renovation - room looks outdated, paper thin walls - can hear everything from next door, expensive for what you get
Nice upscale, modern and hip boutique hotel. Close to my work in midtown and 6 1/2 Ave. Friendly and consistent staff. Fantastic in room amenities. Comfy bed and nice big bathroom, robes and slippers.
Great location, just steps from Central Park, shopping, restaurants, etc. Nice decor. The $25 fee per guest. Really? What a rip off. BUT, it includes free wifi! And a bottle of water! Many hotels offer wifi and water for free to anyone that signs up for their loyalty/rewards program (which is free!) You do get a $10 credit, though, which can be used to purchase a $20 drink on the roof top. Stop gaming your customers.
Sijainti on loistava!
Sijainti Vastaanottohenkilökunnan vihamielinen ja välinpitämätön käytös. Ei nettiyhteyttä huoneissa. Ei GSM-verkkoyhteyttä kuin harvoin ja sekin huono, varsinkin huoneissa. Lämpimän veden vähyys.Matkamme oli sekä vapaa-aika että business-matka, joten em. yhteyksien heikkous korostui niin, että oli pakko etsiä muualta paikkoja, joissa voi businesta hoitaa.
Hotellilla oli erinomainen sijainti ihan Macyn vieressä. Metrolla pääsi ihan vierestä esim Downtowniin tai Uptowniin. Check-in ja check-out sujui nopeasti. Siivous joka päivä. Internettiä sai käyttää ilmaiseksi. Huone sisäpihalle päin joten hiljaista. Käytäviltä ei kantautunut ääniä. Visa Electronilla pystyi maksamaan hotellin. Huoneessa iso jääkaappi. Huoneessa voi itse säätää lämpötilaa. Ennen hissiin menoa aulassa oli hotellihuonekortin tarkastaja, joten huone-käytäville ei pääse ketä vain. Yövyn kyllä mielelläni uudestaan kyseisessä hotellissa ja suosittelen tätä ystävilleni. Hinta-laatu-suhde hyvä. Ei tuolla hinnalla voi odottaa kauhean luksusta. Huone piti luovuttaa kello 12 ja jos lento lähti vasta illalla laukut sai jättää vartioituun laukunsäilytystilaan mikä oli sinäänsä hyvä, mutta tämä maksoi 4$/laukku. Huoneet ovat kuluneet ja TV:n kaukosäätimestä oli patterit loppu. Aamiainen oli huono (ei leipää, vain muffinsseja ja rinkeleitä yms). Tyyny oli todella epämukavan kova. Turvalokerot respassa. Ajoittain näimme että respan jono oli todella pikä check-in ja check-out asiakkaille. Huoneessa kulunut kokolattiamatto. Siivouksen jälkeen siivoojat jättivät ikkunan hieman raolleen, joten palattuamme hotellille huone oli jääkylmä (marraskuussa).
Keskeinen sijainti erinomainen apu turistin "työssä". Hyvät liikenneyhteydet ja paljon must-kohteita kävelymatkan päässä.Vanhan ajan tunnelmaa. Kokolattiamatot huoneissa olivat huonosti imuroitu meidän huoneessa nurkista ja ahtaista paikoista.
Humiseva ilmastointi, parivuode ja yhteinen peitto.
Private rooftop bar and cozy lobby hangout space. European style breakfast lounge and 24 hr snack pantry. Room was small (though big for New York!) yet thoughtfully laid out with clever use of space. Fun/funky upscale low key vibe just perfect. Midtown location excellent for exploring NYC and checking out theatre scene. Daily complimentary bottled water. Friendly, helpful staff If you pay for your breakfasts when you check in you save a couple bucks vs. paying on day of. I can understand that you'd want to have an estimate of how many diners they will be but, come on, this felt a little nickel and dime-y when everything else was so seamless.
definitely a different style hotel but we still loved the concept. staff was very friendly. we would definitely stay here again. since there wasn't any superfluous people like bell boys or concierge desks, I wish I saw a lil more savings and value in the price to stay here.
Zachary at the front desk was wonderful! All of the staff were so pleasant. The fresh flowers in the lobby were just beautiful. The art in residence program showcased interesting pieces of art throughout the hotel. The rooms were lovely, comfortable bed, very clean - an all around 10 out of 10 stay! nothing negative.
The rooms were clean and very comfortable. The front desk staff was very friendly and helpful.
The staff was very helpful and very friendly!
Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.
Check in and out the staff were pleasant. Comfortable beds. Too focused on being trendy. Was advertised as a 4-5 star. More like a 3-4 star No coffee makers in room.
My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay. Some of the furniture in the room was showing some wear. And the desk chair was the only chair in the room. Also, the closet was very small. Not enough space to hang our clothes and coats.
Everything was perfect
The location was ideal as it was close to tourist attractions. Lobby was beautifully decorated for Christmas and had a very festive luxurious feel. The rooms however were comfortable, standard but clean and gave Bath and Body Works as complimentary toiletries which was a nice touch. Staff were also friendly. Chargable WIFI - We live in a day and age where communication abroad is important to some. Free WIFI should've been included with the room as it wasn't cheap to book here and would be nice if it was complimentary like other hotels in the area. Also we stayed in room 754 where the air con fan wouldn't switch off (in December)!
Perfect location. Great value for money.
Place, location, access, and security
Location Too noisy
Location Room facility
Noise from nearby club was very present in the room every night until 2AM
Great Location and wonderful people made this place worth being in NYC!!! Nothing...
The room was clean and the beds were comfortable. The location was excellent for our needs. The hotel is tired and worn. It needs an injection of cash to update and refresh the rooms and fixtures. It wasn't the worst place to stay because it was clean and the location was great. The front desk was understaffed at both check-in and check-out. This created long lines and long waits. We had to wait an hour for our room to be ready because they were behind on their turn-overs and we arrived at 8PM. They need to hire more staff for peak times.
Location 1. No communication by hotel staff. They tried to place us in a room that is half the size of a regular room without even telling us when we checked in. We found about this when we actually entered the room. After that we had to reconcile this very uncomfortable and unexpected experience. 2. Hotel management spent 10 minutes explaining how they cannot keep the fully paid room and that upon check in they will place and assign the room of their availability. Why bother and pay in advance if there is no guarantee? 3. We didn't feel hospitality was there at all. It truly came across as just another place interested in making money rather than building long lasting experience 4. Hotel is definitely run down and it stinks super bad. 5. We would not recommend this hotel and definitely would not have given it 3 stars. Stay some place else!
Being close to Broadway, Central Park and Rockefeller Center. The staff was very helpful.
Location Poor a/c - room was very warm. Bathroom was small and bed wasn't that comfortable
Very good, central location on 7th Avenue. Just a few blocks from Times Square, Central Park, immediately adjacent to Broadway...can easily walk (or use subway) to anywhere in Midtown. Hotel staff was courteous and helpful. Had a decent breakfast bar in the lobby with very kind, courteous employees staffing it. Was an enjoyable visit every morning, though it's primarily only got muffins, fruit, and coffee. Room was very minimalist and small. Bed was not particularly comfortable. TV only has a few channels and reception was fuzzy on about half of them. Wi-fi is not free - costs roughly $15 per day, less if you buy several days' worth of usage up front. Noise from the street below was pretty noticeable; it would have been very difficult to tune it out completely had I not been using ear plugs. Basically, it's cheaper than the other (nicer, I would assume) hotels in the area, but the location could make it worthwhile if you don't plan to spend a lot of time in your room...and it's NYC, so why would you? Spend a lot of time out in Manhattan, making use of the great location, and you won't mind the facilities as much.
everything is superb... from the location, the room , the food, the service no complain at all.
Location is great. Staff were all curteous and prompt. Room size was good and everything was clean and new. Breakfast at Palm Court was good. Will stay again. N/A
Everything was great about the Plaza! The hotel staff was so nice. They were always asking us how we were doing and if we needed anything. Our room was amazing! Very luxurious! The bed was like sleeping on a cloud. The mini bar was filled with all kinds of drinks and snacks. I think our favorite part was the bathroom. The walk in shower with the huge shower head was ginormous! The tub was rather large too! Everything was very very clean. It felt like it was brand new and we were the first people to stay in it! The hotel location was great also. Central Park and a subway station is right across the street so it was quite easy going to and from the Yankees games. We will definitely stay at the Plaza again!
Luxurious hotel and rooms.
The hotel is amazing, it was renovated recently and worth the price to stay at this historic hotel at least one time in your life! Also, location is excellent.
The location. the phone at the room did not work properly
Ambience and history. The Hotel's position is fantastic and the staff were a pleasure to engage. No.
location crazy crowded lobby!!!!
Ubicacion Todavia algunas partes en remodelacion
Courteous and professional staff. Very nice restoration of this NY landmark. There were no mirrors in the room. Only the one in the bathroom vanity.Maybe they are still finishing the decoration details.
The best concierges! Very bad breakfasts. A small choice, tastelessly, the high prices.
Service was terrible, our flight got delayed, we called to tel them know, when we got there they had charged us for the first night and they didnt have a room for us!!!! On top of the night manager on our last night was really rude... I will go to the St Regis next time...
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Beautiful hotel in a great location.
My husband and I absolutely loved the Nomad Hotel. The staff, every single one of them were extremely helpful, pleasant and fun. I can't say enough about the service. The room was beautiful and the bed was very comfortable. The library bar was very cool. I could hear water noise from the neighboring room's bathroom. That was a little disturbing in the early morning and late night.
great bar view, we didn't have then best
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Outstanding hotel with excellent staff and tons of character. Rooms are super clean. Great location. Would love to stay here again!
Very friendly staff. We had a very quiet and gorgeous room. Cool bar. No.
All the staff were amazing. Unique ambiance and furnishings exude class and style. Library Bar is beautiful, always had a spot for me; wonderful service, drinks. Great location, easy to get anywhere. Very memorable!
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Staff was attentive. Good location and hotel itself has a nice, trendy bar. N/A
Service and Staff. No
aamupala oli hyvä, siistit huoneet
loistava aamiainen ja happy hour hotelli varasi luottokortilta ison takaussumman laskutushinnan lisäksi
Hotellin sijainti aivan Ground Zeron nurkalla on erinomainen saaren eteläpäähän tutustumista ajatellen. Myös Liberty Islandin lauttasatama on kutakuinkin kävelymatkan päässä. Hintaan sisältyvä kohtuullisen hyvätasoinen aamupala on iso plussa New Yorkissa, samoin alkuillan snacks & drinks (2 drinkkiä per asiakas). Ja huoneethan tämän ketjun hotelleissa ovat kooltaan ihan omassa luokassa, nimensä mukaisesti sviittejä kaikki. Hinta-laatusuhde ainakin off season -aikaan oli erinomainen. Aamupalapöydästä puuttuvat "eurooppalaiset elementit" kuten juustot, leikkeleet ja vihannekset, mutta maassa maan tavalla.
Location was fantastic, as it was easily accessible to Central Park and train stations. Breakfast selection was great, since it was included in part of the $40 per day per person deal. I am having mixed feelings about the $40 per day per person charge, since the only benefit to someone who is on a business trip might be the breakfast (which was great). But I guess everyone might want an option to opt in or out for such fees. Housekeeping was bad - requested some extra hangers/hairdryer at night but never came. I had to remind them the next morning for it. Same deal when they make up the room - sometimes they are missing bottles of water, others they forget to replenish towels. No standardization in the process. I do not exactly feel the five stars was well deserved as compared to other hotels.
The team at WestHouse went out of their way to take care of the two of us. Small requests, such as for a flat iron or extra luggage stand were met almost immediately. Even with the air conditioning on, it was still a tiny bit warm in the room (we like very cool rooms). The hotel was great and provided a fan, though, which helped.
The Hotel staff was exceptional. They were very accommodating and definitely worked to in sure that our stay was comfortable and hassel free.
The location and service were great. The room was very comfortable and spacious (especially for NY). We ordered room service and the food was excellent. The parking was more expensive than other local hotels ($65 vs. $50 at other hotels).
The location is superb. Central Park views are a joy to behold. I also thought the front desk staff was friendly and helpful. Postage-stamp sized room, even by NYC standards, for $500 a night. I also would have appreciated more attentive doorman service, especially during evening and nighttime hours. (Daytime service was fine.)
The staff is kind, congenial and attentive. The spa is one of the best I have ever been to. I took my 82-year old parents to NY for the thanksgiving weekend, and the hotel staff was so kind, so wonderful to them. Can't think of a thing!
Awesome location. Right at Central Park, with a great view.
The size of the suite was great. Plenty of closets. Clean bathroom, very functional. Furniture and fixtures were in top condition. No music capability in the suite unless you brought your own.
Convenient location for the stay Relativelly small room compered to the price, previous Jumairah experience in SAE and generally number of stars of the hotel
Staff were professional and friendly. Room was perfect size,very clean and tidy. Location was perfect.Had 5th ave two blocks away,central park on your door step.Couldn't ask for a better location.The hotel was walking distance to every tourist attraction. The tour bus stop was around the corner too. The room didn't have a coffee/tea maker.Would happily have brought one from the hotel but prices were stupidly high,along with the price of breakfast and dinner. This didn't put us off as starbucks was one block away and was able to walk to all restaurants,plenty of choices.But menu did look good.
Excellent service. Good hotel just facing Central Park. There are many good hotels near Time Square, Rockefeller center, etc. with a more convenient location and with much better prices.
We liked everything! A great hotel! They upgraded us (the price was the same). Excellent service! Surely we'd like to stay there next time. Location is excellent.
Nothing but that we had to leave