Grenoble hotellia

Plussat: Friendly English speaking staff who were very engaging. We were offered a complementary glass of wine on arrival in the common room which also had free soft drinks, juice, yogurt, tea and coffee. A lavash charcuterie was for also provided for all guests for free.

Miinukset: The room was tiny and basic and very over priced. The shower (wet room) can be described as a glass box which shower water was supposed to be contained by the door to the bed area. Unfortunately the water ran out under the door onto the carpet which wasn't a problem for the carpet considering it was plastic. Walking from the shower to the bed on a wet floor is uncomfortable and slippery. The toilet was accessed through the wet room and using the toilet in the night with the floor still wet from showering made for a very dangerous and uncomfortable trip. The bed was hard and very basic. The aircon was not able to cool the room below 23 deg celcius and having a window open was out of the question because of road noise.

Plussat: Iltapala oli kiva yllätys, kun saavuimme myöhään.

Miinukset: Kylpyhuoneen valaistus olisi voinut olla parempi

Plussat: Super friendly staff. Great LE CLUB with complementary soft drinks and welcome drink and snacks. Great fitness room. Modern rooms. Excellent value for money.

Plussat: Club room, 24 hour drinks, snacks, breakfast

Miinukset: Gym is really bad. Just 3 cardio machines, that’s all.

Plussat: Lounge Food all day long Clean-ness

Miinukset: - need larger desk - need a table and to put stuffs - need to fix shower water leakage

Plussat: Everything, especially the snacks at dinner time

Miinukset: All wonderful

Plussat: The breakfast and happy hour room was fantastic! Can get cold drinks, coffee, and snacks anytime, The hotel has a good breakfast, coffee machines, newspapers, patio, and also gives a pretty indulgent happy hour layout of meats, cheese, bread, salad, and the first glass of wine or beer is free, 5 euros (a deal) for the next one. The modern room design was pretty cool (at first). Staff was excellent, young, and really there to help. Nice workout room for European hotel with cardio and dumbbells.

Miinukset: Small room size didn't really fit the modern hotel atmosphere. Bathroom layout odd and potential safety risk, as one must walk through shower...no really! to get to sink and toilet. When the shower slate was wet, it was possible to slip, though I never did.

Plussat: Lovely and interesting room design, club area was really nice, staff were helpful.

Plussat: You can find snacks at any time

Plussat: Lounge area with complimentary drinks and snacks.

Miinukset: Glass bathroom with pointless louvered wall that offers no privacy and wakes up your partner with the light when you use the bathroom at night - ridiculous!

Plussat: This hotel overall is absolutely fantastic!!! Location is good, close to everything: Victor Hugo’s square, railway station, cable car, etc. Hotel has a very friendly stuff. They offer welcome drink and all day long they serve appetizers and snacks completely free of charge. Restaurant is really pleasant and atmosphere is really nice. Overall, only positive things!

Plussat: The hotel has comfortable bed with especially nice pillows, which is important to me. Many amenities are included that aren't usually. The rooms are pretty spacious compared to most you will find in Grenoble.

Miinukset: The design is a little bit 'cold' and not necessarily my cup of tea, but sort of interesting at the same time. The elevators aren't very 'smart' in their programming. Sometimes they switch direction when you expect them to keep going the same way.

Plussat: Recommendations for restaurant for having dinner was excellent

Miinukset: surroundings from constructions for more than two hours, hairs on my bed from foreign people, water flow in the bathtub didn't work well. Paid EUR 179/room/night.

Plussat: During my stay in Europe I travelled to two other cities and of all the hotels in the 4 star category. Park Hotel stood out the highest from the rest. From the staff to the breakfast it was superb. When in Grenoble again I plan on staying here.

Plussat: Comfortable and stylish hotel with great facilities. Lovely base for our long weekend and very helpful and friendly staff.

Miinukset: Nothing

Plussat: Smart, classy, clean, very polite and helpful personnel.

Plussat: Location, nice helpful staff, excellent room and facilities. Good breakfast on Friday with very attentive waitress.

Miinukset: Poor breakfast on the Saturday- not even end of sitting and most things had gone and not replenished. Most disappointing. Plus point was that on complaining the charged for this was deleted from the bill. I'm sure that this was a one off glitch.

Plussat: All very comfortable, clean and high quality.

Miinukset: The fact there was neither a window nor an air extract for the WC.

Plussat: Luxurious. Extremely comfortable bed, super soft sheets, wonderful breakfast, very accommodating staff. It’s a lovely hotel.

Miinukset: Did not have a restaurant for lunch or dinner. It lacked a descent exercise room.

Plussat: Decor of Bathroom and lobby

Miinukset: Toilet and room were too small

Miinukset: Very disappointing with the hotel, the last day I forgot a gift package in the minibar fridge and according to hotel management it has “vanished”. No help to find it whatsoever, only excuses... Not an acceptable behaviour for such expensive and high end hotel.

Plussat: Large room, very comfortable and clean. I would have preferred other type of pillows, but take it as a personal preference. Wonderful location, just cross the park, with very convenient commute to any corner of the city. 15 min walk away from Old City, quite area of the city, very good isolation of the rooms. Quality bath products (Clarins).

Miinukset: I would have liked a beer in the room refrigerator - not the case, just water and some juices. And some more options for the pillows (softer ones are missing)

Plussat: Large room. Nice view over the window. Comfortable double bed. Large bathtub Outdoor free private parking.

Miinukset: Poor shower flow. I didn't use the kitchenette because my stay was too short but there non living and only a desk below the flat screen.

Plussat: Clean, nice views, free big car park

Miinukset: All ok

Miinukset: Room wasn't cleaned often enough while i was there

Plussat: I totally appreciated the very warm and professional welcome by ‘ Amine ‘. This is someone that totally understands hospitality, he is an outstanding member of the team and the company Choice Hotels should be very proud of him. Our room was super clean as was the bathroom. It is really clear that the direction of this hotel take great pride in presenting a top class product. The room does not have air conditioning. This is because the hotel is classed as a low energy consumption hotel. Very environmental !! The breakfast was excellent, providing warm and cold choices and served à volonté

Miinukset: The lack of air conditioning. Apparently the window blinds lower automatically to keep the sun out , but we found that this did not keep the room cool and to have any confort we needed to sleep with the window open, thus we were accompanied by the people talking down on the bar terrace, the trams, speeding cars etc etc. Apparently we could have requested a ventilation fan, but we were only made aware of this on leaving the hotel. I think we can all appreciate the environmental needs, but can also understand the need of our customers to be comfortable. Our room was really hot, to the point of being at some point uncomfortable. I feel that a solution is required especially as we go in got summer.

Miinukset: Fire alarm went off in the middle of the night

Plussat: Staff is very welcoming and attentive to your needs. The location is next to a super market and the University of Grenoble, therefore a bit away from the center but with the tram in front of the hotel it’s perfect if you don’t want to use your car. The room itself is spacious, very practical with the small kitchenette and a nice mountain view.

Miinukset: If you have the street view the noise from the tram and traffic is quite heavy. With the windows closed you almost don’t hear anything, only problem is the building is quite warm all the time even with all heaters shut and therefore you tend to want to sleep with an open window. There’s no climatisation as it’s a passive building and so in the summer it gets quite hot.

Plussat: The room Size is big. Staffs are friendly. The cleanliness of the facility is good. Public transportation is easily accessible. The university is at a walking distance.

Miinukset: There is no air conditioner, the room was warm and not very comfortable. The noise from the street was a bit disturbing. There are not many good restaurants around. There is no gym in the facility. The breakfast was very simple, EUR 11 is a bit high for the breakfast.

Plussat: I like it with the kitchen and all basic equipments.

Miinukset: no air conditioning room in 30 degree temperature. no toothbrush provided. less restaurants around the hotel.

Plussat: Perfect for a stay with dogs. Uncomplicated. Very clean.

Miinukset: No air conditioning. Our room was rather warm. Window canmot be opened bc of the noisy street.

Plussat: Buffet breakfast

Miinukset: All good

Plussat: I would recommend having a fridge in the room.

Plussat: Great location with clean and comfortable rooms. Superb front desk staff.

Plussat: Location and staff great

Miinukset: Room smelt of smoke- who knew in 2019 you had to opt out for non smoking room?!

Miinukset: Cheap breakfast

Miinukset: Smoky smell and aged rooms

Plussat: Budgies outside the breakfast room!

Miinukset: Nothing

Plussat: Very clean, good breakfast

Miinukset: No cold tap water in badroom, not very well isolated

Plussat: This property had a great location in the city centre and the room was quite nice. Bed was very comfortable. The hotel staff was extremely friendly and helpful.

Miinukset: Our shower was very small, as in so small that you could barely move in it. This may have been due to the fact that we were in a corner room.

Plussat: The staff were all extremely kind and friendly, without exception! Good breakfast buffet in a pleasant room. This is the oldest hotel in Grenoble and its position is excellent, right on the main square, and we had views of the square from our room. We'd definitely come back!

Miinukset: The bathroom could have done with more hooks and a surface or shelf to put things on. There was a fire alarm in the middle of the night, which although it wasn't in the hotel itself and wasn't the hotel's fault directly (someone had set fire to a rubbish bin in the backstreet) did ruin our second night and scared our children, however the lovely staff dealt with it very well

Plussat: Clean spacious room in Vieux Grenoble. Helpful staff, great service. Hotel is close to everything.

Miinukset: Nothing really.

Plussat: The location was ok, near the tramway and a few shops. The staff were helpful, and the breakfast was delicious and served unitl 11:00am.

Miinukset: The rooms were small and there was no gym!

Plussat: The staff particularly Des, could not be more helpful. First class.

Miinukset: No complaints

Plussat: Very good breakfast and very nice but small room.

Miinukset: The room was very small.

Plussat: Every thing

Miinukset: Nothing

Plussat: - the staff let us check in at 12h

Miinukset: - small bath tub

Plussat: Comfortable bed, breakfast from 6 to 11 on week-ends, very quiet rooms.

Miinukset: Small rooms, no water pressure in shower, no room service on week-ends, breakfast barely ok. The housekeeper walked in the room despite the "do not disturb sign" hence waking me up. When she saw she could not clean up the room because I was sleeping she must have told the receptionnist... who then called in my room (waking me up another time) just to check.. I told the manager who assured me it won't happen again the day after... and it did. I dont get how a "do not disturb" sign can be misunderstood especially in a 4 star hotel...

Plussat: The slots of the parking are very small, and you need to pay a lot of attention to the car

Plussat: breakfast

Miinukset: strong musty smell in the room

Plussat: Design of rooms, despite rooms are very basic. May be breakfast is good for France.

Miinukset: Shower in the room was not working properly. Only one iron in the hotel, guests have to wait in queue to press their stuff, that is stupid.

Plussat: Everything was fine. No issues.

Miinukset: If I could change something, it would be the parking situation. For someone who is not accustomed to park in tight spaces, the parking was a nightmare. I had to have someone help me to avoid hitting the walls. It took a while to park every time because of that.

Plussat: Nice very clean room, nice location, very easy to reach from the train station, and very nice personal. especially a lady (forgot to ask her name!), she explained me a lot about the city. It was really hot outside but in the room was not that bad. I had a good night. And it was quiet!

Miinukset: Nothing

Miinukset: No air conditioning and the room was extremely hot. Even offered a free cancellation. Retrospectively, should have taken it.

Plussat: Old charm.

Miinukset: Nothing.

Plussat: Excellent staff and very helpful. Made phone calls about an issue I had with car rental- helped with directions and tourist advice. Very recommended.

Miinukset: NA

Plussat: Short walk from train and from hotel into city centre. Charming helpful receptionist. Small but very clean room with new bathroom.

Miinukset: Nothing

Plussat: Aamupala ja henkilökunta.

Plussat: - 5 min walking distance from the Funicular - 3 min walking distance from the river banks - 3 min walking distance from the nearest supermarket - The room was clean and cozy - The staff was really helpful - Even though there was no electric teapot in the room you could get some hot water from the front desk. - You can see the Bastille from the higher floor balconies

Miinukset: - Parking might be difficult. You can't park on the street during the day for more than 2,5 hours, but parking during (from 19:00) the night is free. - Some of the staff can't speak proper English.

Plussat: Very friendly staff. The location is also a plus.

Miinukset: It can be hot in the room but a fan helped this somewhat.

Plussat: Location. Size of room. Staff friendly.

Miinukset: No receipt at the counter. Although provided once emailed to admin.

Plussat: In-house breakfast and staff a bonus for this property along with location

Plussat: Close to railway station! Although there was no aircon there was a fan in the room that kept the heat manageable. Nice little shower room. Great value for money.

Miinukset: —

Plussat: Secure garage. Nice room

Miinukset: No restaurant available expensive drinks and snacks

Plussat: A reasonable middle of the road hotel.

Miinukset: Wrong location. Nowhere near the centre of Grenoble as implied in the writeup.

Plussat: Clean room and the hotel restaurant was decent.

Miinukset: The sticky bed was horrible, there is plastic used in the bed, my girlfriend decided to sleep on the covers, it was the only way not to be sticky and sweaty. So whats the point of air conditioning if you use plastic. Parking was paid. Expensive for what you get.

Plussat: Complete breakfast with fresh orange juice. Easy to find parking outside hotel or in the private parking of the hotel. 20 minutes walking to the centre as it is well explained in booking description

Plussat: Good selection at breakfast and the room was nice, clean etc.

Miinukset: Restaurant choice could be better

Plussat: Breakfast was nice. Available parking Sauna Tea and coffe for the guests at the main lobby

Miinukset: Shower could be checked for a better performance.

Plussat: Dinner menu was extremely limited and marginal quality and freshness.

Plussat: I usually stay at Mercure President when I come to Grenoble on business and the standard is usually very good. The staff and helpful and friendly, room service is great and the location is ideal for my office.

Miinukset: The room I was put into wasn't of the usual standard or size that I am used to when I visit Mercure President. It was very small and the bathroom was tiny. The shower door was coming off it's hinges. I was exhausted when I arrived so I showered, ate and went to sleep. I was woken during the night with a buzzing sound like flies in the room. The following day, I returned from the office to the room which had a strong smell of sewage. I also found a large bug on the dressing table and when I looked behind the curtain, there were several dead bugs there also. I had two insects bites which had arisen during the day and I suspect it was from this room. I did call reception who moved me to another room straight away, and to a room that was of the usual standard, however I would not expect this in the first instance.

Plussat: Amazing stay in this hotel!

Plussat: Clean comfortable room and very friendly and competent staff

Miinukset: Jacuzzi/Hot tub was not working = I reported it but did not hear from anyone.

Plussat: The friendly staff at reception, always there to greet you with a smile happy and to answer any question you might throw at them about anything.

Miinukset: No

Plussat: Unsual artwork was interesting. Staff in the restaurant were cheerful. View of the mountains was good

Miinukset: I was not told that the restaurant would not be open on Sundays before I booked. The restaurant was very understaffed

Plussat: Great staff!

Plussat: It was nice room with good restaurant.

Miinukset: Sauna club has some space for improvement.

Plussat: Comfortable rooms, with modern design, wonderful bathroom, great soft bed & cofee / tea in the room and the option of free parking.

Miinukset: If only Internet access was for free, it would complete the whole great experience we had... That didnt change our minds though, that it was a great place to stay.

Plussat: The staff were very accomodating and spoke English. The room was lovely and the breakfast was amazing.

Miinukset: The only small problem was it was a way from any decent restaurants,which meant we ate at the hotel,with limited choice.However the meal was good,if a little expensive.

Plussat: the staff were very friendly and helpful, breakfast excellent and wonderful view of the mountains from room on top floor.. also good location, within walking distance of the old town.

Miinukset:

Plussat: The hotel was well situated for our needs.

Miinukset:

Plussat: Quality and value I have come to expect from this brand

Miinukset: Information in the room said hotel bar close at midnight,however the two members of staff at reception drinking coffee said it was closed at 1120

Plussat: The goods: Staff extremely nice Location fantastic Bathroom spacious Room space and a small table with chairs to sit which is nice a very good breakfast

Miinukset: Could improve: The hotel have smoking smell when I arrived even though it is considered non smoking room Room doesnt have a small closed cabinet only open cube so unpacking was a bit difficult Bathroom wasnt shining when I arrived and had trash in my bin Only one trash bin in the bathroom breakfast lacking vegetables

Plussat: Choice between air con or opening windows - very nice. Good view of mountains and city. Friendly staff and comfortable beds.

Plussat: Staff was helpful, included breakfast was pretty good, EXCELLENT location

Miinukset: AC was not working, VERY small garage,

Plussat: Ibis as usual. Very good breakfast, good location midway between train station and historic center, free coffee/tee/cookees in the lobby 24/7, friendly staff.

Miinukset: It was just fine, typical Ibis.

Plussat: Good breakfast

Plussat: Perfect for short stay. Great breakfast! Rooms a little dated but clean & Functional Bed was superb!!!

Miinukset: Rooms were a little noisy

Plussat: Staff very capable and friendly. Quiet, clean bedroom. Good continental breakfast.

Miinukset: Given the value for money and convenience I wouldn't expect anything more, very pleased.

Plussat: Friendly staff

Miinukset: No ice available, and no English speaking tv stations

Plussat: Breakfast

Miinukset: Comfier seats in reception

Plussat: Good breakfast; good bed

Miinukset: Simple room without a desk and completely filled w 2 beds. No tea/coffee facilities on room Nothing bad but just a bit expensive for what you get.

Plussat: Fan provided. Location.

Plussat: The lcoation was great, five minutes walk from the station and metres from two of the tram lines. The staff were very helpful and friendly. The breakfast was good. I asked for a quiet room and got exactly that, I could sleep with the windows open without problems. Some of my colleagues were at the front of the building and complained of noise at night.

Miinukset: No air conditioning made for a hot room. The room felt pretty dated, particularly the bathroom which had lots of chipped tiles etcetera. The wifi was very slow and patchy, both in the room and downstairs.

Plussat: The breakfast was excellent. The rooms were clean. The staff went above and beyond to help us out when an item was left in the room during our stay.

Miinukset: No A\C in the rooms was improved by the fans in each rooms, but some rooms could use larger fans.

Plussat: Easy clean and comfi place in the middle of Grenoble. very good price. I didn't try the breakfast

Plussat: Clean, spacious room with lots of light and a comfortable bed, friendly and helpful staff, central location.

Miinukset: The shower did not have a screen or curtain, which made it difficult to have a shower without water going onto the bathroom floor.

Plussat: Excellent location, a few minutes walk from the main station and not too far from the old town. Great breakfast, friendly staff and comfortable, if slightly small, room.

Miinukset: It was very hot while we were staying here and even with a fan, the room was hot all night so it was hard to sleep. Although I really liked this hotel if I ever need to stay in Grenoble again in the summer, I will be looking for somewhere with air con.

Plussat: Very good location in Grenoble city. 3 minute walk from the main Train Station / Tram and Bus Terminus, close to many good restaurants and bars, shops.. ideal as a good value launch pad to explore Grenoble from. Basic hotel - no whistles and bells, but that was clear when searching and at booking. Friendly and efficient staff. Nice breakfast and friendly offers of coffee top ups during the day in the lobby.

Miinukset: Poor wifi.. Needs an upgrade

Plussat: The hotel is located very close to the center of Grenoble and was just renovated recently. Everything looks very fresh.

Miinukset: Our room smelled from smoke and required intensive airing.

Miinukset: No coffee machine in room otherwise adequate

Plussat: Amazing location, great staff and value for money, good breakfast, nicely decorated room, very clean - would highly recommend it

Miinukset: The only problem we had was that the 'private carpark' wasn't suitable for our motorbike (the gates didn't recognise the motorbike so we couldn't get a ticket and enter the carpark) but the bike was safe on the street.

Plussat: The position close to the station

Miinukset: Bathroom dark and with difficult access. I ask to repair the light but without a positive feedback

Plussat: Location.

Miinukset: Cramped room, no view, no kettle for hot drink. Only one towel for 2 adults. Lights not working. Dark.

Plussat: Bien situé et propre. La déco st traditionnelle

Miinukset: J'ai eu tres froid pendant la nuit.

Plussat: Comfortable bed. I asked for a kettle and got it.

Miinukset: Location was further out then I expected. 15 minutes from train station. Close to the tram stop. Lots of stairs. A little bit dark.

Plussat: Friendly welcome and helpful staff. Wi-fi worked. En-suite shower and toilet.

Miinukset: The room was very small. No storage space (drawers or wardrobe). Tiny table for lap top. No frills whatsoever.

Plussat: Family run, very clean, very friendly

Miinukset: Kinda small and basic but so was the price.

Plussat: The hotel was nice and clean, excellent position in the centre of the city. The staff was fantastic, really friendly and very helpful!

Miinukset: Everything was perfect!

Plussat: Great room, great brunch,great location

Plussat: The staff were friendly and helpful.

Plussat: Staff were very friendly and helpful

Miinukset: No air conditioning, pillows uncomfortable. Broken toilet seat was brought to the staff attention, however it was not replace during the course of our stay. No parking available on site. Nearest free parking was a 20 minute walk away.

Plussat: Great breakfast and location. Friendly staff

Miinukset: Rooms were too hot and stuffy

Plussat: Location, reasonable breakfast, comfortable bed, nice hotel staff.

Miinukset: Broken shower bracket so the shower head would aim downwards, no AC control, poor restaurant (worst phad thai I have ever eaten).

Plussat: Good staff especially Ms. Sandra

Plussat: Hyvä aamupala ja baari

Miinukset: Melko askeettinenhuone

Plussat: Room was OK.

Miinukset: There is no gluten free food. At 9AM was slready too late to get scrambled eggs for breakfast.???

Plussat: brillant postion right in centre of Grenoble could walk every where station close and tram network get spot

Miinukset: breakfast could have been better and expensive parking at 14 Euro a day is dear

Miinukset: Kokolattiamatto huoneessa aiheutti haasteita hengittämiselle.

Plussat: very nice

Miinukset: all good

Plussat: The staff were so helpful and recommended a fab restaurant to us in the evening. Also gave the kids a welcome pack and breakfast was divine!

Miinukset: Scaffolding and building work let it down a bit but still a really good deal.

Plussat: Evening meal was good and staff friendly and helpful

Miinukset: Hot food selection at breakfast was a bit poor. Most of the tables were not cleared, making it difficult to find a suitable place. Finding a dirty bath towel in the middle of my room on arrival wasn't a good start

Plussat: - Close to city centre and the cable car to the Bastille. - Parking for our car on-site. - Wide selection of meals for breakfast. - Close to motorway so it was really easy to arrive and depart by car, which was our way of travel.

Miinukset: - As with all Novotel hotels we stayed in, the scrambled eggs looked and tasted like polystyrene. - Due to its location next to the Grenoble World Trade Center, it seemed to me more like a bizz hotel than a family one.

Plussat: Breakfast, parking

Miinukset: Light on the TV shining during the night

Plussat: The staff was extremely kind and helpful! Big thanks to Mahrez, lovely lovely guy! The bed was confortable, the room a good size and we had a bath tub.

Miinukset: Thw AC system was a bit loud, but nothing really too annoying!

Plussat: Sijainti todella hyvä kun tulimme omalla autolla, henkilökunta ystävällistä ja antoi neuvoja paikallisliikenteestä ja nähtävyyksistä, ratikka keskustaan lähtee aivan hotellin edestä.

Plussat: everything

Plussat: the room was clean, they had private parking with gates, breakfast were very good.

Miinukset: the conditioner was not working properly and it was very hot in room

Plussat: Off street parking. Friendly reception. Clean room. Comfy bed.

Miinukset: The room smelt of cigarettes which was disappointing. There were also some expired flouro tubes that flashed either side of the TV all the time.

Plussat: The triple room we stayed in had all the basic facilities. The price is great. The location is good, very accessible on tram. The room was clean and the bathroom was large and clean. The place had good signage from the main road. The check-in and check-out were very fast.

Miinukset: Triple room had a rather dark feel to it. The room was small but OK for a short stay. This place is not recommended for longer stays. Also, the entrance to the car parking was not clearly marked. This can be helpful for people who are just entering Grenoble.

Plussat: On the other hand, bathroom was clean. Also bed lining was clean and smelled ok, once we managed top get the stale smell out of the room. Biggest plus of the place are receptionists. We had a pleasure of dealing with 2 and both were very helpful, nice and smiling. Secure parking is also a plus

Miinukset: Hallways and the room itself smelled stale. We had to open windows to make it manageable. Hotel definitely needs a small renovation, at least a change of old carpets. Room was dusty and not perfectly clean. The AC unit was dusty. The bed headboard was dusty and had some greasy fingerprints from previous guests I'm assuming. Wall was stained in several places - coffee or orange juice. There also was a dead mosquito stuck on the wall. Probably killed by some previous guests and not cleaned up by cleaning staff. Overall cleanliness of the room was below average. Breakfast was ok, typical french choices. However parts of buffet were constantly empty as there seemed to be just 1 breakfast staff. Receptionist was helping her and they were both running all the time, but they clearly needed another 1 or 2 people. Plus, the receptionists also had to take care of checkouts at the same time. Heavily understaffed breakfast.

Plussat: very good breakfast .every where very clean and tidy

Miinukset: bathroom always very hot. extractor fan not working ?

Plussat: Staff was very nice and helpfull :)

Miinukset: very small parking space

Plussat: Good location

Miinukset: The hotel is ok but nothing special. A bit run down and used up. Ok for one night but nothing I would recommend.

Plussat: Service..location ..cleanliness

Miinukset: Perfect

Plussat: Hotel was a 5 min walk from Bus & Train station. Lovely clean room with hot shower.

Miinukset: It would have been really nice to have had tea & coffee in the room.

Plussat: The hotel is clean, very basic and in the perfect location. We all slept well....the beds were perfect.

Plussat: There was nothing exceptional, but most things were as they were supposed to be. The room, bed, bathroom and overall facilities are okay. The staff is fine too. The breakfast is good.

Miinukset: I arrived 14h30 and my room was not ready (although I said beforehand my time of arrival). I was in the city to see a soccer match and I would like to eat something before it. I asked if they had another room ready and they didn't, then the staff said that there were other people also waiting and that I should wait as well to do the check-in when the room is ready. I said that I was there for the match and I would like to go out soon. Then, she replied me back saying that the match wouldn't start in 3h and that I had time, so I could wait. This was completely unpolite.

Plussat: Location- simple but neat and tidy hotel - nice staff

Miinukset: For the price- nothing

Plussat: The location and the staff were excellant , the hotel is so close to Grenoble train station , the hotel within walkable distance to the Bastile cable car , many resturants and supermarkets nearby the hotel ... so overall it was excellant experience , i am highly recommend to stay at this nice hotel

Plussat: Great price/value ratio. Perfect localisation and nice Staff.

Plussat: It was clean, and had a garage.

Miinukset: No airconditioning, but it had a ventilator.

Plussat: Location close to the train/bus terminal.

Miinukset: Not enough towels! For a room for 4 people, we only had 2 towels. I asked for 2 more and was told that the hotel was filled and no more was available! So for 4 people, we was to share 2 towels! Also, air conditioning was weak. And one more thing, the night person was not very nice.

Plussat: The hotel was close to the train station and tram stops. Within walking distance of many attractions. Housekeeping was done daily

Miinukset: Security was lax. Keys were too close to the counter and could be reached by anyone. We'd come back from a night out and ask for our room key,which was given to us without asking for a formal ID. It makes you question the safety of the hotel. Hotel was old and has not been maintained. Bathroom could do with a fan as the ceiling was covered in mould.

Plussat: The staff was nice and helpful

Miinukset: Not the best choice we had made. The hotel is pretty dirty and doesn’t look anything like the photos on the site. The room had old furniture, the bathroom was pretty dirty as well. Definitely not an experience we would repeat.

Plussat: Good central location. Comfortable.

Miinukset: Air conditioner would be very useful during the summer.

Plussat: If you are visiting Grenoble for a few days, and don't care for luxury, and price is important: choose this hotel! If you want some luxury you may want to book another. Friendly staff. Quiet rooms

Miinukset: If you are visiting Grenoble for a few days, and don't care for luxury, and price is important: choose this hotel! If you want some luxury you may want to book another. Friendly staff. Quiet rooms

Plussat: Great location and fantastic staff

Plussat: Aamiainen oli maittava ja monipuolinen. Siisti huone ,miellyttävä henkilökunta. Hotellin sijainti hyvällä paikalla.

Plussat: Small intimate atmosphere

Miinukset: Nothing

Plussat: Location is v.good.

Miinukset: The room had a musty smell.

Plussat: Cheap clean and friendly staff with safe parking in nice area.

Miinukset: Very basic. No airco, old matrass , shower broken.

Plussat: Nothing

Miinukset: Everything

Plussat: A rather quirky hotel but lovely for its individuality. There had been a lot of attention to detail in the decor of the hotel and everywhere was spotlessly clean. The receptionist was very welcoming and very helpful with directions to places of interest. We travelled by car and so the inexpensive secure parking was a bonus. There was no noise in the hotel from other guests and no noise from outside and we had an excellent night's sleep as it was so quiet. The buffet breakfast was good with lots of local produce. The wifi worked well. The hotel was close to the things that we wanted to see and enabled us to have a good look around Grenoble.

Miinukset: The fact that our stay was so short - just one night.

Plussat: Henkilökunta todella avuliasta! Parkkipaikka hotellin pihalla. Sijainti pienellä varauksella! Vaikka vanha hotelli, pidetty kunnossa- Hinta / laatusuhde hyvä.

Miinukset: Aamiainen olisi voinut olla monipuolisempi, mutta kun katsoo hintaa niin?

Plussat: Good location. About 15mins walk from the garage (train, tram and coach station) Courteous staff but small room, small bed and very small bathroom. Just enough for single guest and good for short stay.

Miinukset: Very small bathroom

Plussat: Comfy bed! Very cheap to bring a pet

Miinukset: Colours of the rooms

Plussat: Car parking was secure beneath the commercial centre

Miinukset: Room was awful, small and nasty smell. No coffee facilities, not even a glass for water . Poor state of repair, needs redecorating. Linen threadbare. Breakfast was poor, first come first served so if you arrive after 8am there is nothing left. Bar wasn't open. No food available. Free WiFi did not work. I would rate this hotel as less than 1 star!

Plussat: Could see car park

Miinukset: Air conditioning needed to work - hot and claustrophobic - not impressed with Grenoble - the low point in an otherwise brilliant french road trip.

Plussat: Staff very friendly, very helpful and accomodating. Hotel is older style but comfortable and with nice atmosphere. Great location close to city centre. Public transport only metres away.

Miinukset: A/ Con was a little under strength but not uncomfortably so

Plussat: Nice location, right next to a stop of tramline C and about 15 minutes walking from Place Grenette in the city centre. Staff was very friendly and always went out of their way to help or just for a chat. The one-person room was spatious and clean and had excellently working airconditioning. Nice building with an interesting history. I would stay again!

Miinukset: The price-quality for the breakfast was not great.

Plussat: Very close to the city, friendly staff, good breakfast.

Miinukset: Had to search for plug point to charge the mobile.

Plussat: The breakfast.

Miinukset: Unfortunately I have a serious criticism to do. yesterday on arrival we alerted the receptionist that the air conditioner did not heat the room. He asked us to wait 20 mins to warm up. As it did not heat we requested blankets and the boy said had them in the rooms. We warned again that there was not and the boy only believed when he went up to the room and saw that there was not. Then we go out to dinner and the boy said he would put the thick sheets on the bed because the girls had not put them on. However, when we arrived the boy did not and showed us where were near the reception. He said that he did not have time to put it on the bed and he asked us to put them by ourselves. We were astonished and the helpful guy that works on restaurant heard and help us to put them on the bed. We thought that the receptionist and hotel the very negligence, as it all, it was a big lack of respect with us. In short: A)the air conditioner did not heat; B) there were no blankets or thick sheets; C) the boy at the reception was trully disrespectful, arrogant and told us put the thick sheets on the bed, wich was something that should have been done when we got to the room.

Plussat: Breakfast

Miinukset: Old fashioned furniture

Plussat: good location

Miinukset: a little outdated

Plussat: perfect location

Miinukset: wifi is very slow

Miinukset: Good location, friendly staff,

Plussat: Location was excellent for our needs – a stone’s throw from the train station (great for a 6 am departure) and also just in the city’s excellent tram system. Checkin was a breeze. Twin beds were promised and provided — the room was compact but space was arranged well. The bathroom worked nicely, including an excellent shower.

Miinukset: The main drawback was that the smell of the room was just a bit “off” – not awful bit a little unpleasant, noticeable mostly in the first 10 minutes or so after entering. The desk provided air freshener – helpful, but still. Guests should also be aware that the bathroom door is a stall-type door — quite large but not complete, so privacy is not full.

Plussat: A very nice modern hotel very close to the city centre with underground parking. On arrival the lady on the desk was extremely helpful as she and the other staff were throughout the stay. The main road was surprisingly quiet over the 2 days so a very enjoyable visit.

Miinukset: Nothing

Plussat: The location close to the train station is great

Miinukset: The Wi-Fi worked randomly / mostly not. The air conditioning didn’t work in the room the last night...while tropical conditions outside...

Plussat: Bed was really comfy so had a good sleep, room was clean and suited what we needed for a long weekend trip.

Miinukset: I was charged for an extra room so had to tell them, so please check, payment wasn't updated on computer so through no fault of receptionist she asked for extra room, however no apology and couldn't remember that I had paid cash 5 minutes before! Restaurant food was good but not enough staff so dont expect a fast service.

Plussat: A variety of food was served

Miinukset: Everything was very good

Plussat: Very tasty breakfast, large selection Inexpensive Convenient location Kind of unique decor/ambience

Miinukset: I can manage with small rooms, but this was extremely small (standard room) Had trouble finding the parking garage and then foot exit from the parking Slow staff at the restaurant, no English menu WiFi was not working in our room (at the end of a corridor) The last 3 points can be easily dealt with by the management, please, take note

Plussat: Food in the restaurant was excellent

Plussat: Breakfast was wonderful and and room comfortable

Miinukset: We didn’t have a working converter adapter