Radisson Blu Edwardian Grafton London

Central Location. Bed comfortable.

Staff on reception very unhelpful to point of rudeness and when I explained that I'd fallen down the stairs in the room due to what I felt was poor lighting, they were not in the slightess bit interested. Also, the hotel charged me twice for one round of drinks. Trying to recoup the money as I type. Double check your bank account after a stay.

Location is very good,just one minute from the underground station.

The superior single room is toooooo small. I can't see any superior in it.

Would have expected cornflakes or similar. Also we asked for a top up on tea and coffee but this never arrived. When we arrived we asked at reception for the nearest tube station as we had walked from Tottenham court rd station. We were told by reception that it was the nearest, when we were leaving we found Warren st station which would have saved a lot of time and extra walking

The special dish at breakfast - eggs benedict was delicius with real truffle. However there was no porridge, and no hot milk for the coffee, so breakfast was good in parts. The croissants were delicious and quaintly served in wooden boxes. The bathroom was beautifully finished with real marble on the walls and floor. The TV was enormous.

The room was noisier than expected with with noise from the corridor, and more street noise than expected, there seemed to be a lot of police or fire sirens thatevening, even though we were on the top floor. We found the mattress a little soft for us.