Ayia Napa hotellia

Plussat: Hieno uima-allasalue, plussaa oma marketti hotellin tiloissa. Hyvä sijainti, helppo lähteä kävelemään kohti Ayia Napan keskustaan, reitin varrella lukemattomia ravintoloita ja kauppoja. Kohtuulliset hinnat hotellin ravintoloissa.

Miinukset: Vastaanoton rouvat olivat tympeitä ja kyllästyneen näköisiä, yhtään hymyä emme nähneet heiltä koko aikana. Emme saaneet minkäänlaista informaatiota tullessamme esimerkiksi huoneen sijainnista (kesti puoli tuntia harhailla ennenkuin löytyi), hotellin ravintoloista, palveluista tai tapahtumista . Kysyttäessä jotain vastauksen antaminen tuntui olevan kovin vaivalloista ja vastaukset olivat yksisanaisia. Muu henkilökunta oli ystävällistä, mutta nämä rouvat suosittelisimme laittamaan vaihtoon.

Plussat: Cyprus and restaursnts nearby

Miinukset: First of all if you're travelling with child thus hotel is very unfriendly: A. Everybody smokes near the babies, there is no restriction area or special zones for smokers. B. We asked for the late check out for 1 hour more as my wife have to feed the baby and hotel refused our request. We're fully booked answered reception. Surprise! C. If you want to order the food after midnight you can order burgers only. No salads! D. You must deposits 40 Eur for bathrobe. In 5 stars hotel!!! F. You must deposit 5 EUR to get elictricity switcher. G. Dirty under room furniture. Totally unfriendly hotel to you and your baby.

Plussat: I was there on my Birthday and found a cake in my room. Nice surprise. Thank you Adam's really a nice gesture.

Miinukset: Everything was perfet during our stay.

Plussat: Positive things inside this hotel manager is a super guy understandable, we did mistake of reservation one extra day for 3 rooms and they canceled and gave back 100% of this money

Miinukset: I was disappointed about the staff so rude, facilities was closed no spa no massage nothing for five star hotel it’s not acceptable, food breakfast wasn’t super eggs cooking way was so horrible and plus bad smelling in the halls between going to elevator for rooms .... only from facilities gym was open ... pool was close ...

Plussat: Sea

Miinukset: Bad food, the same every day. Rude staff. Tiny rooms.

Plussat: Location, beach front and a very nice approach to the sea. Nice area in front of the hotel

Miinukset: Breakfast didn't meet the standard of the 5 stars hotel. Old bread was served more than one time. Fruits as well wasn't very fresh. Poor choice of cereals and domestic products. Almost nothing to offer to an infant. Not hygienic serving of jam, yogurt and many other products so i was afraid that yogurt was touched by everyone and that the same yogurt was offered many times since it was in the big bowl. Once I've asked if they have bananas for my baby I got strict NO for an answer! In general I don't understand how this hotel is rated as a 5 stars hotel??? Many classic rooms are renovated a long time ago..... old furniture and if you look under the bed you will find a lot of dust. Not cool!!!

Plussat: The location is just fantastic, with a private beach and two steps away from Adams beach. Clear water and very good spot for a relaxed snorkeling session. There's plenty of space for sunbathing and the swimming pool is big enough to accommodate a lot of guests.

Miinukset: The hotel does not have anything in particular that is extremely bad. The problem is that it's listed as a 5 star hotel, and this changes everything. Nowhere in Europe is this hotel a 5 star, ever! I was increasingly surprised and disappointed from the moment I checked in up until the moment of checkout. Service was very bad, short-staffed, most amenities closed, etc. I know it's off-season, but a 5 star keeps the service quality all year round. If you can't provide a 5 star service, close the hotel off-season. In consequence, shared areas like hallways, stairs, outside areas and whatnot, were very dirty. Everything in the hotel is old and unattended. It's also a very kid friendly hotel. Expect a messy breakfast with kids all around spilling milk from their bowls and picking food with their hands. (Not hotel fault actually) I really thought I was getting a good deal going off-season, but it backfired... Oh, and it's been 4 days since I left the hotel and the deposit I did on checkin was not yet refunded. I'm sorry, but THIS IS NOT A 5 star hotel. Not even close.

Plussat: good food

Miinukset: Tried to double charge me. I had to provide proof of previous payment but had no communication from them to offer an apology. Awful. I won’t be going back.

Plussat: Located on the beach. Provides beach/pool towels

Miinukset: No tea/coffee making facilities. Stupid and inconvenient beach towels changing system. To sum up - average beach hotel, not 5*, just 4* max.

Plussat: That they were a lot of scheduled events, especially for kids

Miinukset: I had to make a huge distance to go from the one side of the rooms to the other

Plussat: Cleanliness, and friendly Staff

Miinukset: no kettle in the room

Plussat: The sports facilities, level of comfort and interior decor, other guests that I met

Miinukset: The quality of the in-room computer wifi system could have been better.

Plussat: We loved how the hotel was right on the beach. We simply alternated between swimming in one of the hotels pools or alternatively at Nissi beach in the beautiful Mediterranean sea.

Miinukset: Did not expect to have to pay extra for the use of the safe. TV channels were slightly limited. No Tea or coffee making facilities in the room.

Plussat: Family suites are nice and big, just what needed with 2 children. Loved the pools and all outdoor environment. Breakfast was rich. Most important the kids loved it as it had good facilities for them.

Miinukset:

Plussat: The pool area is amazing for relaxing, sunbathing and swimming.

Miinukset: WiFi was so expensive and was not available in the rooms.

Plussat: Good facilities, spacious pool complex and situated on beach. Staff very helpful. Easy walk to bars and restaurants but allow around 25-30 mins for central area.

Miinukset: This is a large hotel catering for package tours though the scale of the place copes with the numbers. The in-house entertainment can be off-putting. Breakfast is a crowded event. Difficult to attract attention for coffee. General breakfast experience was poor.

Plussat: No need to go anywhere. Food is great, the beach and swimming pools are on your doorstep and there is an on-site supermarket. No parking problems at all. No cash needed anywhere.

Miinukset: Only negative was a hard mattress that made sleeping less comfortable

Plussat: breakfast was good. pools environment was good.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Miinukset: pools were not so clean. Entertainment very minor at the hotel day and night. restaurants not so active...At check in, they had us prepay the full amount of the stay. We had to leave 1 day earlier for emergency and they refused to refund...televisions are still old fashioned although this is supposed to be a 5 stars...

Plussat: Location

Plussat: The garden was very beautiful and even in winter everything was upkept. The room was average and I felt it was a bit over priced compared to other hotels.

Plussat: Perfect location. Nice garden and beach. Nice view.

Miinukset: A four star hotel could afford to offer their guests a natural coffee and fresh orange juice on breakfast. There is also no bathrobe and slippers in the room.

Plussat: The food was very good

Miinukset: I asked for a double bed, they Even reply in an e-mail saying that they would do that and we slept on two single bed, side by side.

Plussat: Toilet cover did not have slow down function.

Miinukset: Best beach in Cyprus!

Miinukset: The location of the room, my wife has mobility problems and found the stairs a bit of a problem we felt the room was too far away from the main body

Plussat: As always, a perfect stay due to the location of the Nissi Beach, its spectacular views, attentive and friendly staff, comfortable accommodation and excellent breakfast.

Miinukset: There is some daily confusion on the beach in front of the hotel, where the attendant does his best to convey to non-residents of the hotel that the sun-loungers are for Nissi Beach Hotel guests only, yet nevertheless allows them to remain. As a result, many of the front-line sun-loungers are by the start of the day already taken by guests of the new neighbouring hotel (visible by their blue beach towels as opposed to the Nissi's grey towels), leaving a reduced choice for those Nissi beach hotel guests not arriving early. This needs to be addressed. Either that prime beach-space is only for Nissi Beach residents, or it is not. If it is, then the rules need too be applied and non-residents must be moved along and rent the sun-loungers further along the beach.

Plussat: Our 9 days were incredible. The room was perfect, always neat and clean and the atmosphere is stunning, but among all, the staff members are the best. They are all very nice and helpful people. Many thanks to Attila from the animator team for making our holiday to really a memorable experience. Sure we will come back again.

Plussat: Location at fantastic Nissi Beach with beautiful view over the bay, sea and extraordinary garden. This is very strong point for this place. I have come specifically for this.

Miinukset: I had been in this hotel about 13 years ago and I liked it very much then. Now this was second time and I must say practically nothing has been done since then which makes the hotel a bit out-of-date. In addition, this time I got a room on the 4th floor which caused that I had a view a bit too much from the top over the garden and not over the sea through the garden which is way much better. The room was a bit too small, previously I had a nicer room. All in all the stay was highly overpriced. It was only possible to book not less than 5 nights, in my opinion it's not ok. Other guests were mainly older people; I think it's because of too high price and time of year. As always paper tissues ended too early.

Plussat: Amazing views, best spot in nissi beach! Very nice staff

Plussat: Location and the room view is amazing. Food is very good. Amaizing nissi beach is front of the hotel

Plussat: The hotel has an excellent location, near the beach. We had breakfast and dinner, but with flexibility to change it with lunch. Very good/ varios type of food, I could choose something also for the child. The stuff was nice, prompt to our requests. They arranged out transport from the airport, 50 euro/ one way.

Miinukset: The cleaning in the rooms could have been done better.

Plussat: Location

Miinukset: They charge you a good rate but then asking 10 EUR for deposit of towels is so cheap move by this hotel. They do not check accurately who took towels anyway.

Plussat: The hotel location is superb- a great view to the sea which is a few minutes walk! The beach is maintained and clean. Me and my wife arrived ahead of time and got an excellent treatment from the hotel staff which prepared our room early and even invited us to breakfast! The staff was super nice through the whole week and helped us a lot with a few questions and incidents. Especially Marina who was lovely Both the breakfast and the dinner were excellent with different dishes every day.

Plussat: I would like to give a special thanks to Maria. Se gave, my daughter and me, an amazing massage. She is kind and a real pro in what she does. Thank you, Maria

Plussat: Location of the hotel

Miinukset: It should be added 1 bottle of water on each table , on lunch time and diner . Is not nice to have break fast -lunch- diner everything paid , but not a hotel of water on the table .

Plussat: Love the sea view , the nissi beach is beautiful

Plussat: Great hotel- We stayed a couple of nights and were extremely sartisfied. The staff was wonderful, location nice. Will definitively recommend this hotel to friends.

Miinukset: Nothing.

Plussat: Ruoka oli erinomaista niin aamiaisella kuin illallisellakin. Tuoreat maut ja erittäin viihtyisät puitteet sekä huippuystävällinen henkilökunta. Siivoojille vielä erityiskiitos

Miinukset: Mikään ei olisi voinut sujua paremmin, täydellistä!

Plussat: A excellent hotel in all respects from food to reception to cleanliness.

Miinukset: None

Plussat: The attitude of the staff was particularly friendly. The room and veranda were excellent as was the bar service near the pool and garden. Breakfast selection was superb.

Miinukset: Found a few ants in the bedroom.

Plussat: Great location. Great beach. Hotel and rooms very clean. Very good service from the staff. Smiley people. Breakfast rich. Nice prices and drinks and the bar. Very near to the center.

Plussat: The location and seaview rooms great brakefast and stuff.

Miinukset: Every thing was great.

Plussat: The bed was very comfortable, lunch and breakfast was lovely and the spa treatment I had was amazing. Felt very relaxed after my stay.

Miinukset: The bathroom doors could give a bit more privacy.

Plussat: Very friendly staff ready to help

Miinukset: N/a

Plussat: Friendly staff, beautiful sea view, next to the beach.

Miinukset: Breakfast and dinner room lack atmosphere. Spa design not very practical.

Plussat: Erittäin ystävällinen ja huolehtiva henkilökunta, loistava sijainti.

Plussat: Location was very good and we were attending a wedding at the hotel. The staff at reception were extremely helpful and professional. The porter was very helpful and very willing to assist us.

Miinukset: Cleaning staff were quiet rude at time of check out.

Plussat: Stunning location on the beach, excellent facilities, and friendly staff.

Plussat: The location was good as well as the pool and terrace area were great. The staff were also helpful when asked.

Miinukset: The hotel does not reflect the 5* category. The quality of the funiture in guest rooms, furnishings and the general decor of the hotel is old and outdated. One would expect more quality design in a 5* hotel. Though the General Manager who is a professional person explained that the hotel's refurbishment is based on customer wants and demands.

Plussat: I liked the fact that the hotel was so close to the wonderful beach. The hotel staff was excellent. The breakfast was wonderful, many things to choose from. Clean and tidy. The room was big enough.

Miinukset: There was a water leak in the bathroom. We had asked for maintenance which was sent immediately. We had left the room while they were fixing it. When we got back the bathroom was dirty, obviously because of the maintenance and the problem was not fixed! We kept quiet about it because we didn't want to ruin our vacation. The pool was tiny for 5 star hotel but we didn't mind, we had the beach!

Plussat: The personnel was very pleasant, kind, always with a smile on their face, ready to help you.

Miinukset: We leave it on everyone’s judgment to decide if this is a 5 star hotel! Mislead by the average total grade of the hotel. Compared to the Four Seasons Hotel in Lemesos, & other 5 star hotels this should maximum have 3 stars. Strongly not recommended for a stay due to the following: 1) Waiting every morning for apprx. 20 minutes to find seat for breakfast 2) The swimming pool(only some meters long) is suitable for a small apartment complex 3) Broken lift 4) Expensive, E.G. a bottle of water 500ml costs €4,5 while at the same time a supermarket near sells 12 500ml bottles for €3,5 only! 5) Hotel internal areas are small 6) Difficult to find dinner seat as well as sun bed during the day 7) Carrying your bags from underg. parking only by stairs

Plussat: The staff were really friendly and helpful from befor I arrived and even after I had checked out

Miinukset:

Plussat: The receptionist (whose name I have forgotten unfortunately) was a most helpful woman who arranged for our transport to Larnaca after our shuttle to Larnaca failed to come.

Miinukset:

Plussat: free WiFi in lobby, breakfast

Miinukset: not to charge for WiFi in rooms, indoor swimming pool

Plussat: The hotel staff was amazingly kind and polite all the time! Also the hotel manager upgraded our room free of charge.

Miinukset:

Plussat: Everything

Plussat: The pool and the location is perfect and close to the Nissie beach. The studio are very clean and renovated. The receptionist are very kind.

Miinukset: The hotel smell the frying oil in the hall. The parking is very accessible to everybody and he is small.

Plussat: Room are very nice and chepear...

Plussat: Room and balcony is really big

Miinukset: Towels was not very clean. Big brown spots all over small ans big towels. The cooking pots -not very clean as well.

Plussat: It was clean and modern.. the wifi excellent .. staff really helpful we didnt eat there due to virus but breakfast looked good

Miinukset: The coronavirus and rain all of which had nothing to do with the hotel

Plussat: Nothing

Miinukset: Rooms weren't cleaned, no locks on doors, light bulbs missing and broken baby cot

Plussat: Food and drink very good , we had all inclusive , many cocktails , cakes , juices ... Spacious and clean rooms .

Miinukset: Very bad organization for the New Year Party .

Plussat: The only staff to show us any empathy or curtosy was Lynn the receptionist and Panagiotis, the restaurant manager who unlike the rest of the staff were a credit to the hotel.

Miinukset: Our impression of the staff were very rude, they were not willing to help in any way, we asked for ice cream for our children which was stated on the menu, this took a complaint to the manager to get the ice cream upon receiving it ,it was thrown on the table in an unpleasant manor. At snack time it clearly stated 3-5 we arrived at 4:50 and got a very abrupt waiter who told us we were too late, he reluctantly got us snacks, he wouldn't even let us move a chair from a vacant table to seat us all. The main toilet in the hotel was stained with faeces which we notified the front desk, several hours later it was still in the same condition. Ants all over our hotel room a leaking balcony roof and no plug for the built in hairdryer. The food was below average and quite often had no labels so we didn't know what we were eating. The biggest disappointed of the holiday we paid extra to stay New Year's Eve, as stated by the programme welcome drinks were at 8 and to be seated by 8:30 and eating , we arrived well in advance with our children and we were still not seated by 9 with many of the other guests, our children became tired and upset as they were hungry which resulted in us having to go to a fast food chain. Upon requesting to speak to the manager (Mr Straudos) to explain our disappointment he refused to acknowledge our comments and literally turned his back and held his hand up to our face. The distinct lack of amenities and entertainment for the children, dispite an email prior to the holiday to make sure there would be children's entertainment provided. There response in the email was during the winter months there will be animation activities during the day, the only connetic entertainment for the children was a mini disco on the second evening which lasted a whole 9 minutes ! The kids play park was unfit for purpose with there being one slide which had a hole in it ! A very poor experience ...

Plussat: There was a variety of food and the room was modern, clean and tidy.

Miinukset: The all inclusive stated that you couldn't take drinks away from the bar and if so you'd get charged €10. This is not stated on their information and rather annoying when you want a few drinks back in the room when the kids have gone to sleep.

Miinukset: 1) They don't have shampoo in the rooms. You have to bring your won. 2) We booked this for the internal heated pool but it was off and the never turn it on. 3) Only AC for heating the room, not central heating. 4) No ashtrays anywhere.

Plussat: Clean and modern rooms.

Miinukset: The lack of kids activities even though we asked before booking if there were any during this time. The one night which had a mini disco it lasted all of 9 minutes! Also the only bit of children’s play equipment was broken (see photo). There was a New Years celebration taking place which would have been fine but the lack of planning meant we were still not sat at our table by 9:15pm. No one in the restaurant was even eating at this point. We had 2 young children who were both tired and hungry which resulted in us going elsewhere for food even though it was all-inclusive. The hotel manager was very rude and did not try to resolve any of the problems and instead started shouting and walking away. In our welcome pack it highlighted that ice cream was available throughout the day but were told they didn’t have any. After mentioning this to reception we had some tubs thrown on our table by the most miserable of staff. The lobby toilets were absolutely disgusting. We again mentioned this to reception who said they have had problems with these before but yet not cleaned or checked as frequently as they should. The cleaning rota was a month out of date. The hairdryer in the room was attached to the wall but had no plug socket! The food in general was below average and there was no “child-friendly buffet”. We also went to order bar snacks 10mins before the allotted time ran out only to be told they were closing so didn’t want to do it. Again, after speaking to reception we did he our food bit they seemed very reluctant to do so. By far the worst hotel we have stayed in and definitely not a 4-star hotel as stated!

Plussat: Pool area good and clean. Water park amazing. Staff friendly and approachable. Good range of food and drinks.

Miinukset: Room was filthy. Beds very uncomfortable. Couldn’t have a shower without flooding the bathroom. Our room was cleaned Once while we was there

Plussat: Nice hotel. Good Service. Good for a 3-4 days stay. The towels may have been whiter

Plussat: The staff were lovely. Location amazing

Miinukset: Unclean, especially the toilet. There was a cockroach in the bedroom, which I guess is to be expected in Cyprus but still didn't like this. There were half used toiletries in the bathroom. The indoor pool wasn't heated, the sauna wasn't on, neither was the hot tub. In November I expected the pool outside to be freezing but thought indoor facilities would have been working and heated too. The food wasn't great, not enough selection. Entertainment.....kareoke

Plussat: זה התחיל ביום הגעה שלנו הקדמנו ב6 שעות בגלל הטיסות לילה,ומצאנו בקבלה בחורה חייכנית ג'ורג'יה שהזמינה אותנו ,לאכול ארוחת בוקר למרות שלא היינו אורחי המלון בינתיים

Miinukset: לא מצאתי משהו לא טוב ,הכל היה נהדר

Plussat: The hotel itself is beautiful and the facilities and the location were perfect. Georgia at reception welcoming.

Miinukset: The good wasn't great and the restaurant staff were unfriendly and surly Lighting in rooms very clinical and not relaxing

Plussat: Wonderful, delicious, diverse food

Plussat: Location and view

Miinukset: Needs renovation ASAP

Plussat: LOCATION LOCATION LOCATION

Miinukset: The rooms are very mdest to say the least...

Plussat: Apartment and location is good next to sea and from left and right you have very nice beaches.Indoor pool is ok also with gym.They have indoor parking with lift, breakfast is excelent,mini market also good stuff is good.

Miinukset: Toilet is ready for renovate, the door from toilet is slide and very loud for openning and closing.Towels need replacment too old. At the morning i didnt expect so much ants in the kitchen.Poor isolation from next apartment

Plussat: Great location, cozy village feeling next to the town. Cats everywhere:)

Miinukset: Coffee machine could have been better. No crepes for breakfast.

Plussat: Sijaitsee hyvällä paikalla lähellä Nissin rantaa. Turistikaduille kävelymatka. Lähellä ruokakauppoja, hyvä lääkäri ja apteekki. Rauhallinen paikka ja mukava henkilökunta. Bussipysäkki lähellä.

Miinukset: Äänieristetty ovi olisi hyvä olla, ei kuuluisi oma elämä ulos. Muuten oli rauhallista. Kylpyhuoneesta voisi uusia wc-istuimet. Jää vuotamaan ja heiluu. Ilmastointilaitteet olisi hyvä puhdistaa, lämmitys oli päällä ja pölyä tuli vähän ilmaan. Laite näytti likaiselta sisältä.

Plussat: It's a nice hotel with little apartments in the form of cottages. It was basic, everything we needed we found in our room or in the facilities. The staff was pleasant and polite. Breakfast was good, but nothing exciting.

Miinukset: Jacuzzi was not warm enough, it was the same as the pool (since they are connected): about 27C). Too many cats around that ask for food. I'm not sure why it is 4 starts, it's rather basic and should not be more than 3.

Plussat: - Aktea is suitable for all ages especially young families with kids up to 8-10 years old max. - spacious/clean rooms with all facilities, large kids swimming pool, kids playground, kids club & menu etc. - generally Aktea is value for money and recommended without hesitation. - even if you are on Bed & Breakfast basis you don't really care if you stay in the hotel for a snack lunch at the pool bar as the prizes are really really reasonable. we 've had lunch at the pool bar every day with our friends. it cost less than 35euro per day for all 6 of us (4 adults & 2 kids = 17.5 euro per family !) - Aktea is close to all amenities like shops, clubs, bar, restaurants, luna park, nice sandy beach etc... (only 10 minutes walk from Ayia Napa town center). - you are away from noise but still very close to enjoy. - Quite and relaxing I would definately go back

Miinukset:

Plussat: Great gazebo at the beach!

Plussat: This was my second time at Asterias Beach! I love the location at Makronissos beach - one of the best in Cyprus. The biggest advantage is that the hotel have enough of comfortable, free of charge sunbeds and umbrellas right on their terrace by the pool, so there is no need to pay extra for all facilities on the beach (the hotel is right there, by the sea). The food is still very good, I was half board, so can't say anything about lunch but breakfast and dinner were pretty good. It is better to show up for dinner a bit later, closer to 8pm - so you don't end up queueing with your plate to get whatever it is you like as main course.

Miinukset: I think the rooms will need upgrade soon. Everything is kept pretty tidy, however some things in the bathroom are becoming outdated so refurbishment will be needed. It would also be nicer if toilets by the pool are kept in better condition. It is sometimes unpleasant to go there during the day, while the same areas inside the hotel are always tidy, and with pleasant aroma. I also wish the sheets are changed more frequently than once per two days.

Plussat: Very close to the beach

Miinukset: They need to provide a box of paper tissues in the rooms

Plussat: We traveled to Ayia Napa for two days from Limassol in middle of November. It was off season, we were offered a free upgrade - a luxury suite with jacuzzi and private pool for 5 suites instead of regular room for three. It was exceptional!!! The room is just amazing, with two beds, private veranda with jacuzzi and a private pool area with sunbeds. We really enjoyed it though didn't really swim but used jacuzzi. The hotel is marvellously clean, the breakfast is amazing, with wide variety of choice. We enjoyed our stay.

Miinukset: Everything was great

Plussat: The beach

Miinukset: Poor wifi

Plussat: Staff friendly, good variety at breakfast, location on the beach

Miinukset: No kettle in the room and charge 6€ for a pot of tea for 2. Juice at breakfast was a sugary syrup based drink, not juice

Plussat: Our infinity pool outside our bedroom window was fabulous

Plussat: Thank you for the spécial detail in the room that made my birthday even better . All was perfect . Big room. Super facilities . Would definitely book again

Miinukset: All was perfect

Plussat: great seaside location, nice sandy beach, kind and polite staff, clean rooms, well-organized animation programs (although we were not particpate in it)...Breakfast menu was also.o.k.. So, it was a pleasant (but unfortunately short) stay over there on a good - low-season - price level. We will come back, for sure.

Miinukset: nothing special, only to pay for the sunbeds and umbrellas or the night porter with dandruff...

Plussat: The location of the hotel

Plussat: A perfect location, relevant equipment, plenty of room, vast & comfortable with careness services at the wonderful beach.

Plussat: Hotel is very nice situated at the beach. Very nice big terrace open to sea where you can enjoy your breakfast, all is easy for access.Good recreation program, table tenis, boching at the beach, volleyball at the beach..Open restaurant is very nice and prices of snakes are afforadable. Hotel is 5 minutes drive from Agia Napa city centre, so around 4km, and it is at ideally quite position for resting. Very nice sandy beach just at the front of the hotel. WI-FI internet is free and access is everywhere in hotel. Gym and indoor pool are just giving a good picture of this 4 star hotel. Special programs for guests in the evening hours with music and tombola, as well as good program for children. Rooms are speciuos and good, quite large.

Miinukset: First nice we were sent to hotel near by as our hotel was completely full. Umbrellas and beds at the beach you must pay for it.

Plussat: the open veranda/pool bar/breakfast area and its location on the golden sand beach.

Plussat: Receptionist was very helpful and friendly. I reccoment this Hotel if personal contact is important for you.

Miinukset: Breakfast was not a quality one, as you could expect it from a 4 stars Hotel. Rather then that, everything was fine.

Plussat: In general terms the staff and the Hotel facilities were great. I would come again next year.

Miinukset: The Keo draft beer in the bar was awful. It was the worst pint of beer I've ever had in Cyprus.

Plussat: Erittäin hyvä ja monipuolinen aamiainen sekä todella edullinen illallinen. Ihana sijainti merenrannalla ja hyvä, lämmin sauna-ja kylpyosasto! Ystävällinen henkilökunta ja kauniit maisemat. Hyvä hinta-laatusuhde.

Miinukset: Hotellihuoneen WiFi oli maksullinen ja yllättävän kallis. Myös saunominen maksoi 5e kerta. Älyttömintä oli, että jos olisin halunnut käyttää huoneen jääkaappia, siihenkin olisi pitänyt lunastaa avain.

Plussat: We booked an HB room, and first what I want to say that the cuisine there is very tasty. Everything we tried was delicious and well-cooked Rooms are cozy, clean and with hot water (its very good in Cyprus in winter) It's close to the sea and there is a good walking promenade just near the hotel

Miinukset: Not sure, we stayed for a night only but it was a great choice to stay there The only thing I can think of is coffee)

Plussat: Very good staff, friendly and helpful, they give me the room two hours before normal checking.

Miinukset: I am not sure

Plussat: Breakfast was good, nice swiming pool indoor and outdoor, comfy rooms. The hotel staff was very helpfull.

Miinukset: There was no variaty of dishes in the lunch and dinner buffet.

Plussat: The staff were once again, really good. Professional, polite and super helpful. Spa and gym facilities are excellent. Always made to feel welcome.

Miinukset: Leaving!

Plussat: The staff were really great. Polite, friendly and very helpful. The pools were incredible, warm and clean. There was plenty of choices at the breakfast and dinner, real value for money. The bedroom was spacious with a very comfortable bed.

Miinukset: Leaving!

Plussat: everything in this hotel is made how to make their clients happy and made them the holiday wonderfull,Agatha is the best administrator ever,the rooms arevery clean,every day they come in our roms,clean and give the clean towels,the view from the rooms are amazing on pool and pools are very clean and water is to❤️❤️the location is wonderful it's to near to night life and parks,you can walk and enjoy the jorney there,to go to nissi beach u can by taxi or take over 20-25 minutes by walking❤️absolutly recommended ❤️next year we'll be back❤️

Plussat: Good staff

Miinukset: Had to change room due to horrible room

Plussat: we were delighted at the customer service 2 ladies in particular Koula _ Barbara absolutely sensational plus the assistant manager Christian who was a gentleman and very helpful.

Plussat: Spacios room, great staff in restaurant, welcome drink in room.

Miinukset: Receptionist wasnt helpful for shuttle bus reservation.

Plussat: Big rooms Balcony Breakfast Location

Miinukset: Dirty floor Twin bed Dirty sofa bed

Plussat: 2 nice swimming pools available for guests in main hotel area and additional one across the street (additional hotel area). Sunbeds and sun umbrellas available free of charge. Hotel staff act pretty quickly and efficiently in case of any guest is too loud and disturb others within the night (I mean after 10:00pm)

Miinukset: We had very unpleasant situation within our stay - one bartender were very rude to us and our friends within almost all the visit. This lady even started to lie to her supervisor that we do not follow the swimming pool area rules (no own food and drinks at swimming pool). As a consequence we had very ashaming argue with bar staff initiated by this lady. After confrontation with this laying bartender, based on provided clarifications to the bar staff supervisor and intervention (on our demand) by hotel manager we finally were appologized by bar manager. Nevertheless good atmosphere among us was damaged because of this. Although reaction on reported by us problem with this bartender was appropriate and immediate (made by bar manager the same day afternoon), but I believe hotel should more carefully look into bar staff behaviour to their guests (at the day of check-out we were informed that bars are rented by different comapny - from guest point of view everything happening at hotel area has to be under control of hotel staff and not just excused this is done by different staff)

Plussat: A lovely spacious apartment,well equipped with fridge.Friendly reception staff.Although I didn’t agree with the barman playing loud music at 2am when all the guests had retired for the evening.We didn’t use the pool,Average continental breakfast.

Miinukset: Barman’s attitude.

Plussat: hello,i want to tell u about our visit in cyprus,in hotel senator,the location is fantastic ,its near to central park,night life and it's not nozy in the night,it's not far from nissi beach,u can take a walk over 20-25 minutes,about hotel i want to say that,the staff is best i've seen ever,manager Agatha is wonderfull,they think how to made your holiday,wonderfull and unforgetable,they clean room every day,pool is too clean and to eat u can there everything,so i absolutly recommend rhis hotel,i'll be back in next year❤️

Plussat: Madam from reception was very pleasent. Staff is very nice and try to manage your stay to be confortable.

Plussat: The beautiful apartments which were top class and extremely good value for money. They were very well equipped with everything you need for a comfortable stay.

Miinukset: nothing

Plussat: The renovated rooms were in an excellent conditions. It made the stay a very good deal.

Miinukset: none

Plussat: Good value for the money, clean and equipped with everything necessary. Quiet and comfortable.Convenient parking space.

Miinukset: They don't have double beds

Plussat: Renovated rooms, tidiness, 2 swimming pools, breakfests, 5 min walk to bus station and main avenue, hotel services.

Miinukset: low water pressure in bath and toilet, nevertheless this is common almost everywhere in this location.

Plussat: Very well run family type Hotel. Excellent facilities, good value, very clean pools, and large, clean, airy rooms.

Plussat: Good value for money and well located to the night life, within walking distance.

Miinukset:

Plussat: great value for money.it was only recently refurbished and the locations very good.

Miinukset:

Plussat: Great customer service and good location.

Miinukset: The Aircon broke down for one night, however was fixed the following day by very efficient maintendance staff.

Plussat: The room was excellent, spacious, modern and clearn. One of the night staff, however, was rude and obnoxious, The hotel was clean and attractive.

Miinukset:

Plussat: Aamupala oli erittäin hyvä ja paljon vaihtoehtoja. Uima-allasalue erittäin siisti ja viihtyisä. Henkilökunta erittäin mukavia ja avuliaita. Ranta lähellä ja kaikki ravintolat sekä palvelut. Huoneet uusia ja viihtyisiä. Kaikkiaan täyden rahan arvoinen hotelli lomailuun.

Miinukset: Osittain merinäköala huoneistoissa vastapäisellä tontilla oli rakennustyömaa ja siellä alkoi aamu 8 aikaan kova rakennustyömaan meteli. Joten jos kaipaa nukkua hieman pitempään näissä huoneissa se ei ole mahdollista. Myöskin huvipuisto pitää tämän hotellin osittain merinäköala huoneisiin meteliä puoleen yöhön asti. Joten tämä kannattaa ottaa huomioon niiden jotka häiriintyvät metelistä. Tietty ainahan voi hotellia pyytää majoittamaan siten että nämä äänet eivät huoneisiin kuulu.

Plussat: I liked: - excellent location in Ayia Napa near coast - professional approach of hotel manager Maria when dealing with suboptimal room in 3rd (top) floor - pancakes and waffles, warm drinks, omeletes and other eggs at breakfast; kids really enjoyed this part of breakfast - pool area had excellent pool choices; the water was rather cold (around 23 degrees) but one has to expect that in late October; also pool bar was closed which was something expected, yet kids were a bit dissapointed by that - majestic entrance in hotel - poolside room nr. 2016 terrace offers great evenings - possibility of parking at hotel

Miinukset: I disliked: - family room nr. 316 in 3rd (top) floor of north wing was nice but useless since that whole north wing (rooms 316-350) is directly below poorly sound isolated roof covered with air conditioning machines that vibrate with bassy sound 24 hours a day so we had to ask for room replacement - replacement room nr. 2016 in ground floor was excellent regarding placement at pool and garden but had issues with moisture and mold, so we had to redesign the room furniture to let the corner of the room dry and to have beds farther from those corners so you could not smell the mold when lying/sleeping on beds - disfunctional parking card system which collapsed every time it rained since the card scanner at parking entry is not roofed; hotel staff needed around 24 hours to fix it both times of rain occured; no apology was given - breakfast meat (salami/ham/prosciutto) choice was far, far, far below expectations since it offered only 5 variations of ham and 1 variation of cheap looking salami and 0 variations of prosciutto, i repeat 0 variations of prosciutto, which i haven't seen in any hotel yet

Plussat: Very friendly staff Brand new hotel Very clean Lovely breakfast Lovely pool Well located in Ayia Napa

Miinukset: Absolutely nothing!!

Plussat: Things I liked about this hotel: - The location, it was right in the middle of the city. Walking distance from restaurants and shops as well as the beach. - The rooms had balconies and chairs. - There is a costa shop nearby.

Miinukset: Things I disliked about this hotel: - When I checked in I noticed that there was glitter on my bed. A new bed that I did not even touch, when I asked for housekeeping, the housekeeper was yelling at me in Greek. I told her that I do not speak Greek, but she only wanted to change the pillow case and pointed at the glitter and to me indicating that it was my glitter and hence she will only change the pillow cover. I asked her to change the sheets too, because clearly the glitter is not mine nor do I own anything glittery. I spoke to the reception as the hosuekeeper kept speaking to/about me with another housekeeper in Greek. A behavior I found to be rude. She kept yelling at me and when I told this to the reception, not one apology was granted to me and I decided to change hotels, even though my stay in Aiya Napa was a week long, I decided to book elsewhere. I was not offered any apology and I found their behavior rude and the bed sheets to be disgusting. - The bed is very uncomfortable and the pillows are very small and you will likely wake up with a neck pain. All in all, I will never stay there again, nor do I recommend this place to anyone.

Plussat: Staff brilliant, room comfortable & clean Facilities brilliant Atmosphere great

Miinukset: Breakfast, there's wasn't much choice

Plussat: All-inclusive and staff

Miinukset: Could you could be open a bit earlier and the rooms cleaned everyday

Plussat: Food good, hotel clean

Miinukset: rooms out of date,

Plussat: peaceful environment

Miinukset: old sheets and pillow cases

Plussat: staff, vasitors,specially lady at the reception very good comunication with visitor

Miinukset: no

Plussat: Quiet and peacefull

Miinukset: The beds, it could be a double bed instead of 2 singles

Plussat: Faros is near by the beach, the harbour and the restaurants. Most of the rooms have seaview. The hotell has a wonderful garden and poolarea.

Miinukset: We made a reservation called "side sea view" but got only street view and a lot of noise from the pub across the street. We got the most badly room in the hotell, with no seaview and no sun after 10.00 o`clock. Anyway, with the beach five minutes away we had a good time and nice weather.

Plussat: Breakfast offered was good, good selection of food

Miinukset: There was no hair dryer, no shampoo in bathroom, no tea or coffee making facilities in room

Plussat: pool was great, room nice, staff friendly

Miinukset:

Plussat: I liked the location of the hotel, it is very close to the beach. I liked the restaurant Limanaki and their bar downstairs. The pool was excellent as well. By the way, the hotel is very close to another restaurant named "Vassos", which is also highly recommended.

Miinukset: No pool towels, I need to buy two in the shop nearby. If you take the room for just 2 people, it will be a little bit smaller, than you would expect, and may have a transparent glass wall... less nice, when you need to visit the restroom...

Plussat: everything new, cleaan and super. there were even toothbrushes and paste in bathroom. breakfast tasty and plenty to choose from.

Miinukset: cant fault it

Plussat: - Erinomainen sijainti ihan rannassa - Loistava henkilökunta, kaikkiin kysymyksiin saatiin vastaus sujuvasti ja asiat hoituvat - todella hyvä sänky - upgreidaus executive sviittiin oli ihana lisä! Parveke (Tai oikeastaan kaksi!) 5.kerroksessa huipuilla merinäkymillä - hyvä uima-allasalue - hyvä aamiainen

Miinukset: - kuntosali ei ollut kummoinen (suurin osa ei sitä rantalomalla varmaan tarvitsekaan, mutta muuta huonoa hotellista ei löytynyt)

Plussat: Excellent location, big balcony

Miinukset: Poor breakfast, quite small room

Plussat: Great location. Beautiful pool on the seaside. Girls in the reception desk are very kind.

Miinukset: Tv is not working. Air conditioner is a little bit loud.

Plussat: Friendly staff, beautiful view from the room, good value for money, nice breakfast and perfect location!

Plussat: Fantastic location. Central for everything.

Miinukset: A bit expensive. Our friends paid almost £300 less for exactly the same room.

Plussat: Location only. location of the hotel is perfect.

Miinukset: small room, the pictures i got from your site and theirs tricked me. the room is not like i had seen. much worse honestly.

Plussat: Proximity to the beach and harbour are fantastic, short walk to the town centre as well. Breakfast was adequate, but you get what you pay for and our stay was very cheap! Lovely sea view and pool looks lovely!

Miinukset: Receptionist was a bit terse and not very helpful, took our passports from us and wouldn't let us have them back, even though we needed them to and hire a car! Said she needed to put details on her computer, let us have them back eventually though, I worrry about this as I had a passport stolen from behind a hotel desk in Morrocco!

Plussat: Location, outlook from room, Breakfast was excellent

Miinukset: Bar closed very early

Plussat: I was on half board and i was very pleased with such a tasty food.There was quite a good variety.

Miinukset: There are two big swimming pools,one for children and another one for adults.The one for adults is quite shallow.

Plussat: The staff were excellent, very freindly and helpful. The position in the town was good, in the summer when the town is busy it would allow some peace and quiet if wanted. Still near to nightlife and shops. Outside area of hotel good.

Miinukset:

Plussat: We enjoyed the lovely views over the sea.Close to all amenities.Some good restaurants also close to hotel.Very peaceful and relaxing break.

Miinukset:

Plussat: Great breakfast choice including cooked options like bacon and eggs.

Miinukset:

Plussat: Great location and excellent food. We had a beautiful balcony overlooking the pool, the harbour and the sea.

Miinukset:

Plussat: Good and affordable stay, nothing extraordinary, but generally okay. Swimming pool with sunbeds is very nice, especially with kids.

Miinukset: Kitchen in the room is somewhat poor, no soap or dish washing fluid.

Plussat: Close to clubs. Staff are lovely

Miinukset: Very dated

Plussat: It wasnt that expensive,affordable and great party hotelll, George was good very nice guy a bit strict bt a very good person. Stuff they were so friendly and have sence of humor.

Miinukset: There was this one young lady I don't remember her name she was so rude.

Plussat: Great staff, comfortable rooms, wonderful pool, nice atmosphere. The advantages far exceed the disadvantages.

Miinukset: The lack of soap, shampoo, few outlets, the view from the window is the window of another building. Shower water flows to the floor (a lot of water).

Plussat: Clean room, good breakfeast, near to the city center and to the beach, hotel with swimmingpool ..

Miinukset: Little bit noisy neighborhood ..

Plussat: Hyvä huone

Miinukset: Henkilökunta tykkäsi valittaa asioista

Plussat: Location