Ayia Napa hotellia

Plussat: Everything was Excellent! Even the wifi was perfect (much better than before)

Plussat: We had a room with sea view. View really worth for paying, amazing and breath taking. Very clean rooms, good breakfast, good private beach. Active animation with sport program.

Miinukset: Staff on reception normal, but too friendly. Beds were too soft for us.

Plussat: The hotel is spacious and clean. The breakfast buffet was really good with lots of options. The locations is great if you have your own car, it is a 10 mins drive to nissi beach. The beach near the hotel is wonderful too, with white sand and shallow water.

Miinukset: We arrived at 2 pm (check in time) but our rooms were not ready. And they couldn't give us an approximate time to when they will be ready. So we had to leave and come back at 5 just to make sure that they are!

Plussat: *Beach accessis great ,sea side is very clean and comfortable *Cleanliness of rooms *room finishing is poor

Miinukset: Not suitable for kids ,kids club is so small Food flavours is poor. So quiet to boring levels

Plussat: Location Friendly stuff

Miinukset: Food variety must be more

Plussat: The rooms were big and Spacious enough for a family of 4. The beds were comfortable and rooms were clean. The pool was a good size with the added bonus of reserved sunbeds for your whole stay so there is no getting up at the crack of dawn to get a sunbed. The service around the pool is good, just ring a bell and the waitress appears to take your order. The reception staff at the hotel were helpful on checkout and we were allowed to keep our room As we had a late night flight.

Miinukset: Some of the staff were not very cheery and lacked people skills especially working in the hospitality business especially the non-Greek members of staff. There was a lack of atmosphere around the pool and it would benefit from some music or activities during the day. Lots of the clientele were Russian and were extremely rude and arrogant. This hotel is generally a great hotel but with a few tweaks it could be an amazing hotel.

Plussat: The breakfast was amazing, they had a wide selection to choose from. Not to mention our room had a handful of amenities and since it was my Birthday, the staff sent a Best Wishes Champagne bottle at the end of the night to our room. Highly recommend staying here. Everything is walking distance to restaurant and bars.

Miinukset: Everything was perfect.

Plussat: Very nice area , clean sea, basically the location, and the food was good...

Miinukset: They are a lot things basically... The main thing what I didn't like was the Stardard Room..very old furniture,the parchet was full of damage and very old , the frige was not cooling... Shortly the hotel is not for 5 star Hotel 285€ per night no way....

Miinukset: The food pizzas were a joke

Plussat: The facilities were great and well appointed. The staff were amazing. Nothing was too much trouble and staff always cheerful and serving with a smile and friendly. We were upgraded from a sea view room to a bungalow suite steps from the beach for my birthday and champagne delivered to room complimentary from the hotel. Lovely room and very spacious. We had an amazing stay at this hotel. Would definitely return.

Miinukset: Prices for snacks and drinks a bit expensive side. Hence not many people eating and drinking in the hotel other than people on halfboard or fullboard basis.

Plussat: Sänkyn linnat huonot, pyyhettä ja kylpytakki vanhat, määrä ei vasta 5 tähti hotellille , baari ei ole täytetty 3 päivää, lasia puuttu juonesta kokonaan

Miinukset: Palvelu,huone

Plussat: Everything else was amazing. The food was incredible, I could not believe the selection of foods changed daily. Always something new. Also the staff are incredibly friendly! Thank you to Barack, Xenis and Carlos at the bar area you guys were gentlemen. And to Mamia and Sonia in reception who were extremely helpful and always met you with a smile. Altogether it's the best hotel experience I've ever had. The issues we had were extremely minor comparing to the quality of everything else. Thank you so much and we will be back!!

Miinukset: It was very hard to find anything wrong but there was just one thing that was very aggravating, the number of pool beds against guests. On the first day we arrived we waited 2 and a half hours just to get a bed. But the wait is not the issue at all, it was the fact all the beds were empty but had bags and towels on them. It just felt unfair after spending €2000 to sit in the sun and have to sit in the shade. The hotel needs a system in place. We had to get up at 7am every morning to try and beat everybody to the beds.

Plussat: The staff where very friendly and eager to help. The pool was nice. The location was good although we were woken early every morning with the church next door ringing it’s bells.

Miinukset: The room could have been cleaner and needed updating. The bathroom sink was cracked and there was mould on the tiles. The towels definitely need replacing.

Plussat: The property has a very good location (Close to the partying area and bus stops that take you along the coast), an amazing and helpful stuff, very nice lobby and pool area. Breakfast is also delicious with a large variety of choices.

Miinukset: When it comes to rooms, their kind of old. Cleaning was maybe the most annoying thing cause the housekeeping didn’t clean actually they only change towels ( and hope you get others in place cause they missed us in 2 consecutive days) and make your bed. It is not acceptable to get your toes black after housekeeping cleaned your room. During our 10 nights, our sheets were never changed. Also, white sheets are supposed to be white not yellowish, aren’t they? The double bed is actually two twin beds put aside with quite a distance between their matresses, so if you wanna hug your loved one, someone has to sleep “in the hole” Armchairs: super dirty and full of stains Balcony: had the cheapest white plastic table with cigarette burns on it along with some chairs that were not far at all from the same standards. AC: let’s just call it a noisy ventilation And last but not least, we also had some very small guests: ants and bugs And the church...the church right next to the hotel will make you feel closest to God than ever or it bells cause they ring at least 3 times a day for at least 15 mins each time. I know is not hotel fault but maybe someone will find this info useful:)

Plussat: The Hotel staff were very friendly & the location of the hotel was great, food at breakfast was very well catered for.

Miinukset: On arrival to the hotel at 01.30 we checked in & was told everything was in place & we were given key cards to our room, we had made sure when booking we booked a suite for extra comfort as we had read some of the reviews & noticed some people found some rooms very noisy at the front of the hotel & the air con didn't work properly so as I said we booked the best room, Well when we walked into our large suit the first thing we noticed the air con had not been switched on & the temperature was still around 28 so we immediately turned on the air con, well to say the least it was so poor air conditioning we were very disappointed & the second thing we noticed was VERY loud music coming into the room with so much base we could not believe it so I was straight on to reception & was told they would move the next day :(. Now some of you my think as we were in Ayia Napa this is to be expected but trust me I knew there would be some distance noise in the distance but not having one of their suits & have a DISCO under my Very nicely charged suit, the next day they moved us to another suit which was nice & the air con worked a lot better :) After this messing about with swopping rooms ect we had a nice stay & the hotel staff were very nice & professional but unfortunately no one contacted us to apologies for the messing about & upheaval we went through.

Plussat: Great facilities.

Plussat: Nice hotel and room, great location

Miinukset: We asked for a proper bed and we were provided with a camp bed, not at all comfortable for an adult.

Plussat: Facilities like the gym and pool was very nice.

Miinukset: Not all the amenities were replaced everytime. Sometimes a towel was missing sometimes not. Vanity kit was not replaced during cleaning.

Plussat: The pool area, some staff very welcoming

Miinukset: Whole hotel is tired, not cleaned properly and desperate for a refurb, the room bathroom stank like a public toilet so had to keep the door closed, some staff unnecessarily rude and confrontational

Plussat: Staff in Soma bar was outstanding.Always with smile on the face ready to assist in a second to their guest. Apsolutely amazing service. Cannot wait to come back.

Plussat: The equipment at the gym

Miinukset: Towels (a bit old and not always clean)

Plussat: Amazing stay. Exceptional coffee and iced drinks on the beautiful seating area by the pool which we would enjoy ever afternoon before heading back

Plussat: Rauhallinen hotelli, ihana henkilökunta

Plussat: Food variety, staff friendliness, room was really nice decorated

Miinukset: Bed was really hard, telephone did not work, bathroom was dirty.

Plussat: Lots of slides at the water park, one half indoor pool for the peak sun hours, one completely indoor pool and several outside pools of different depths

Miinukset: Room had not been cleaned when we arrived (only the beds were made, but there were ants everywhere, even in the „clean“ beds. The were unable to send someone to clean until 8pm the second day of our visit. Grounds were also not very well kept.

Plussat: Location and slides

Miinukset: The room wasn't too clean. The hotel looked shabby. The food wasn't too good. We got crickets in our beds and suitcases. Cocktails not good

Plussat: Animation crew, pool and aqua park.

Miinukset: Monotonous kitchen

Plussat: The location is perfect; 100% on the main area of Ayia Napa. The village facilities are all at reach with the pools and water-park just a few metres from the residence. The village has a good parking area and is very close to so many restaurants, souvenir shops, snacks bars, taxi, car hire and much much more.

Miinukset: The village uses so much plastic every day and then, they do not recycle. Hundreds of plastic cups are used every day and each one with a plastic straw. They then ALL do to the normal waste with everything. Maybe separate bins for plastic recycling but more than that, maybe the village can think of methods to avoid all the plastic. The food can also have a small upgrade but it was enough.

Plussat: Great location, friendly staff, comfortable rooms

Miinukset: Lots of small flies and bugs in the room. Rubbish outside like a broken chair.

Plussat: Nothing in particular

Miinukset: There was kokroche in the room no tales were put in on a daily basis reception only spoke Russhian they hade no recpect the food was very poor and no catering for children in the evening sunbeds for the pool was impossible arguments between guests and no manger there to sort out the problem

Plussat: We loved the all inclusive option, that the pool and waterpark were great fun for the kids, the location close to shopping, restaurants and activities.

Miinukset: The beds were really hard and didn’t come with any blankets unless you asked (and sometimes they weren’t delivered quickly).

Plussat: The only good thing about the complex was the waterpark on site.

Miinukset: Our room was never cleaned the whole time we stayed for 4 days.(having room service everyday provided on the complex) Mould covered the curtains, dirty floors, someone else's hair in the shower, stained "supposedly" clean towels. Insects in the room, dirty hand prints on the walls. Food was disgusting we only had bed and breakfast on our stay but was so bland and piled up like in a school canteen. Panthea village is very dated, needs desparate revamp. Some parts of the pool closed down due to tiles fallen off, floor always dirty near the pool and paths, stairs leading to apartments. Used plates and cups left out for days after customers used them and Bins over flowing. Staff were not helpful at all, we reported the mouldy curtains and dirty walls for our room as soon as we arrived (our main concern) cleaners took the curtains on day 3 of 4 of our trip and only brought them back after we checked out on morning of day 4. Not a friendly or helpful member of staff on the whole complex. We had a fantastic time in ayia napa, protaras and the surrounding area for entertainment off the complex, beautiful beaches too.Great place for families and couples in Napa however just our experience at Panthea Village Waterpark Resort was a poor one.