Rooms Make yourself at home in one of the 140 air-conditioned rooms featuring refrigerators and plasma televisions. Rooms have private patios. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Amenities Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a waterslide. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Property Location With a stay at Hotel Grand Chancellor Palm Cove in Cairns (Palm Cove), you'll be within a 15-minute drive of Palm Cove Beach and Great Barrier Reef. This 4-star hotel is 2.7 mi (4.4 km) from Clifton Beach and 3.7 mi (5.9 km) from Kewarra Beach. Dining You can enjoy a meal at the restaurant serving the guests of Hotel Grand Chancellor Palm Cove, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Mandatory Charges You'll be asked to pay the following charges at the property: Cash deposit: AUD 200 per accommodation, per stay We have included all charges provided to us by the property. Optional Charges The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for cooked-to-order breakfast: AUD 18.95 for adults and AUD 11.95 for children (approximately) Airport shuttle fee: AUD 24.00 per person (one-way) Airport shuttle fee per child: AUD 24.00 (one way), (from 3 to 12 years old) Late check-out fee: AUD 30 (subject to availability) Rollaway bed fee: AUD 40.0 per night Credit card charges are subject to a surcharge The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at 9:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:00 AM Pets Pets not allowed General instructions No elevators Essential workers only - NO Property is cleaned with disinfectant Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Individually-wrapped food options are available for breakfast Gap period enforced between guest stays - 24 hours Staff temperature checks are conducted regularly Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Cashless transactions are available Food service has been amended for enhanced safety Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in
