Palm Cove hotellia

Plussat: This is by far the nicest, and most reasonable 'hostel', I've ever stayed in. Its really much more luxurious than your typical 'hostel'. The rooms are huge and very comfortable with a terrace and A/C. The bathrooms are clean and basic, but well equipped. Its quiet and calm but with plenty of communal areas if you wanted to socialise. I didn't use the pool or the kitchen, but they looked pretty good. What separated this place really was the quality of the staff at the front desk - they couldn't have been more helpful in making suggestions, organising trips and generally being incredibly helpful, knowledgeable and charming.

Miinukset: Nothing really. For the price, this was a no-brainer. I would say that its a bit further out from the main strip of Cairns than other places, but consequently its quieter and less or a 'party hostel' which is what I wanted anyway. So depends what you want.

Plussat: Peaceful place to stay in Cairns, with friendly staff.

Miinukset: Noise from the air conditioning.

Plussat: A very clean , chilled out hostel with friendly staff and good facilities. Would definitely recommend .

Plussat: That I ended up with a dorm room to myself.

Miinukset: Limited Storage. Tiny room for that many beds.I wasn't allowed to check in even a minute before check in time.

Plussat: Keskeisellä sijainnilla oleva siisti, uudehko hostelli, jossa hyvät sosiaaliset tilat ja keittiö. Henkilökunta on ystävällistä, ammattitaitoista ja monikielistä.

Miinukset: Tarjolla oleva aamupala oli vähän niukka, lisää saa kyllä kaupasta.

Plussat: Very nice and friendly staff, very clean and central. Perfect view from the kitchen! I would come again :-)

Miinukset: It would be nice to have a little light next to the bed or a main light switch. Somebody stole money from my purse...

Plussat: The hotel was clean and tidy. Everyone who was there during the time I spent there was polite and friendly ( including staff). As soon as you arrived the staff made you feel very welcome. It felt like one big travelling backpackers community. If you needed anything at anytime there would always be someone to help. It was my first time ever staying in a hotel! I’ve always said nope I’m staying in hotel I can’t deal with hotels etc. Global backpackers has made me realise that I don’t need to spend a huge amount on hotels when there are perfect hotels instead. I would highly recommend this hotel. The location is 10/10 right opposite is the big Lagoon. About 10-15minute drive to Cairns Airport! Less than a 5 minute walk to the reef terminal to catch the boat for the Great Barrier Reef experience which was amazing!!

Miinukset: I honestly couldn’t complain about the hotel!

Plussat: Greeted by reception and there is also someone on site who can arrange your transfer to the airport (or other places) if needed. Both ladies were very nice and helpful. I arrived earlier than check in time and my room was ready (don’t rely on this when checking in as this was just by chance it was ready. They will hold your luggage for you if you need it though). The apartments are situated opposite the beach. As soon as you walk out you cross the road and you’re on the beach. Plenty of places to eat. There is a place directly to the right of the building as-well. Apartment was clean and I had a view of the pool. I didn’t get a chance to use it but it looked lovely and others around the pool seemed happy. Shops: There is a small shopping centre with a small supermarket /deli in side for essentials. You can book to have a massage in several places, I also got my nails done. Always check for availability first as Palm Cove is a small place/holiday resort and places can get booked up quickly. I had dinner at the Greek restaurant inside the centre which was lovely. WiFi included at apartment. Pool towels available. I would 100% book there again. The location couldn’t be any more perfect.

Miinukset: N/A

Plussat: Location & pool

Plussat: Great location, clean, and the staff are very friendly and helpful.

Miinukset: Liked everthing.

Plussat: Very comfortable and clean. Pleasant stay and very central to everything on Palm Cove.

Plussat: super zimmer. pool. wirlpool. in 2 min am strand. staff frirndly and helpful

Plussat: He front desk ladies were always nice and helpful and the amenities they offer like beach towels, bikes etc were great!

Plussat: I had a very good time

Miinukset: Peaceful place

Plussat: seafront room

Miinukset: swimming pool

Plussat: Everything,a unique resort

Miinukset: Nothing

Plussat: Wonderful ambience, bungalows in tropical forest next to the beach, calmness exuding from the air, the main lodge similarly relaxed. The highlight eating in the restaurant, extradinary food in a room open to the paperback forest, notably no music except the night calls of birds and insects and the breeze in the trees. Wonderful.

Miinukset: Although the days in NQ in winter are perfect it can be a little fresh at night. The bedding would be much improved with a dyna for the colder nights (yes, have to admit there is a slight chill in the middle of winter)

Plussat: One of the best resorts I’ve ever stayed in! The grounds were incredible, like walking through a rainforest! The staff were excellent and super friendly. A little piece of paradise. Dinner on the beach was fantastic

Plussat: Awesome staff and greeting!

Plussat: The Location

Miinukset: Resembled an old Malaysian / Indonesian resort . One dining facility very limited menu . ( beach pizza bbq facility not open every day . Expensive experience , that won’t be repeated

Plussat: Tropical gardens, beach, sound of waves, open air restaurant, it felt 1000 miles away but you weren’t. Instantly relaxing from the moment I arrived. Recommend to anyone.

Plussat: Food was good

Miinukset: Musky swell and cobweb in room

Plussat: Bed and pillows were great, no doona but a blanket, amazing❗️

Miinukset: Dined at Kewarra resort restaurant for breakfast which was terrific. Dined also for dinner, good service and varied menu but tastes just weren’t there, particularly for the high costs.

Plussat: Great location with beach on edge of the property.

Miinukset: Staff ranged from friendly to unhelpful. Response to our requests (such as sitting next to fan at dinner so the mosquitos would bite us) were consistently rejected. Due to rainy weather conditions during our stay, there was nowhere to relax - only the one room cabin or reception area. There are no other facilities available under cover or free from mosquitos. Rainforest cabins were dated looking & really look onto a rainforest mangrove wetland type area which is (understandably) full of mosquitos. So it isn’t possible to relax on the patio area. Restaurant is limited & overpriced. Breakfast options very poor & very expensive. Room service extra $10 per order. You need a car. Not suitable for children. Overall a very disappointing experience.

Plussat: I loved everything...10/10

Miinukset: There was nothing I didn't like... the crocodile that was seen the day before..lol..

Plussat: Spacious, well equipped & comfortable

Plussat: Very comfortable, clean and friendly. Location excellent. Our stay was relaxing and enjoyable.

Plussat: Clean spacious apartment with friendly stuff and walking distance to restaurants.

Miinukset: Theres nothing to say really

Plussat: A beautiful apartment with a view out to the treetops and large pond

Plussat: Spacious apartment with everything we needed. A superb place to stay in Palm Cove. Definitely recommend and hopefully will stay there again.

Plussat: Stunning gardens so much bigger than anticipated including a massive lily pond. Brilliant location - one minute walk to beach and esplanade, but felt completely private and secluded. Apartment was immaculate, nicely furnished (like a home) & much more spacious than anywhere we have ever stayed before - great with a large family. Lovely kitchen with plenty of equipment for cooking. Huge swimming pool. Staff extremely friendly and helpful. Would definitely like to return and stay longer!

Miinukset: Some of the remote controls for air-con units and media had flat batteries when we arrived.

Plussat: Location , surrounds , apartment , staff , all great. A wonderful place in a wonderful setting with easy walk to beach, cafe or restaurants. Great views from the balcony, but private too.

Miinukset: My only grizzle is the couch needed a good clean.

Plussat: The guy down on the door who helps u as u come in I think his name was dan hes an older aussie guy who the most respectful personality went tot the end of the world for us in every way and he was the main reason we will be back bloody legend give him a pay rise thanks

Plussat: Nice room, but most important - location, just in front of promenade, which offers a choice of variety restaurants.

Miinukset: Was a bit hard to find breakfast, but we managed

Plussat: Size , clean and location

Miinukset: Plastic plates.

Plussat: Everything about this place was fantastic the location,the layout ,the views all the shops n cafes etc.highly recommend

Miinukset: Having to leave

Plussat: Beautiful views, great sized apartment and a well appointed kitchen

Miinukset: Washing machine and iron was broken

Plussat: It was very spacious and clean, well decorated, and the large balcony was perfect for watching sunsets at dinner time.

Miinukset: I honestly can't complain about anything with this property.

Plussat: The staff are brilliant and go out of their way to assist. The heated pool is actually heated. Everything was amazing. We had the best time!

Plussat: Access to beach. Beautiful garden

Miinukset: 4 hour wait for check in was very poor particularly after I had requested early check in. I was not checked in until 3.00pm even though they state that check in is up to 2.00pm. Management were very generous with a bottle of champagne and a massage but I was so upset, unwell and over having to sit on BBC a bench for 4 hours that it was enough to spoil my holiday. My bill upon checkout was wrong also. It had that I had drunk alcohol from the bar in the room which I did not and several other items were added which had to be deducted. Very disorganised and just not good enough.

Plussat: The staff at Alamanda was amazing. They were able to provide recommendations and were as helpful as could be. The location is also perfect. Right on the beach and on the Palm Cove strip. Easy walking to everything in the area. The room was great. Huge.

Miinukset: Rooms may be starting to get a little dated, but very slightly. It is a great value for the money, and they are still amazing

Plussat: Room upgraded - lovely. Very quiet over near the chapel... did not hear one child scream in the pool. Complimentary yoga a real plus.

Miinukset: Pillows ended up hurting our necks... seems silly but we had three bedrooms to choose from and couldn't find a match. No phone to call the extension and order drinks to the pool.

Plussat: Good location and enjoyed the swimming pools.

Miinukset: A lot older than the photos indicate online. Dirty dishes left in our suite sink from previous guests. Non matching lamps on the bedside tables in the bedroom. Light fitting falling out in the bathroom. Only stayed overnight. Wrote out feedback and verbally explained problems on check out. Customer experience staff called on a Sunday to have a chat about my feedback. I was unavailable as travelling still. I called back and left a msg. Still awaiting a return phone call.

Plussat: Close to beach and restaurants.

Miinukset: Bathrooms and bedrooms are in need of updating. Cannot swim in ocean from November to May due to jellyfish migration. Pool are small no pool bars or drink service.

Plussat: Stayed here for six nights and had a great time. Cedric really looked after us, in fact I found his service amoung the best I have ever experienced. Cedric even called while I was at Sydney airport to sure I had convenient travel arrangements in order to get to the hotel and through out our stay nothing was too much trouble. The hotel was fantastic, the location, the rooms, the amenities. This hotel is a must stay.

Miinukset: One of the rooms beds was a little lumpy

Plussat: The staff were extremely helpful and had a great energy about them. Always happy to help.

Miinukset: We booked through booking.com and our room was actually booked for one night already but because of a system issue we needed to change to another hotel for one night and come back. Although this was a minor inconvenience the staff were amazing and organised everything for us. They turned a potentially bad experience into a good one and we were wrapped with the arrangements made.

Plussat: Location, comfortable apartment, very well equipped kitchen

Plussat: Lovely hotel, great location, very clean and well maintained. The homeowner, Lyn, was very nice and helped us to plan and book our trips in Cairns area. Thank you Lyn very much!

Plussat: The staff is very friendly and nice.

Miinukset: No washing machine in the room. The quality of shampoo and conditioner is poor.

Plussat: Lovely, quiet. All staff were very friendly and helpful. Kitchen well stocked with equipment so could cook in the apartment. Lovely pool which we overlooked but did not feel like anyone else was overlooking the apartment. Short walk to shopping centre, lagoon and all different types of pubs and restaurants.

Miinukset: nothing

Plussat: Will and Lyn were wonderful hosts and the place was lovely.

Plussat: Size of room. Comfy bed

Miinukset: Two flights of stairs

Miinukset: Fantastic location. Friendly, comfortable, lovely pools

Plussat: Happy hour with all the guest, such a social hour to make new friends

Miinukset: Bathrooms in the brigadier room were very much a let down. Not what I would expect in a Sofitel resort

Plussat: Hotel was beautiful, great location. The staff were amazing they made our staff a relaxing, lovely experience. Would definitely recommend and can’t wait to go back again.

Plussat: - buffet breakfast very good - evening meal superb- staff very friendly and helpful. - staff around the pool very good and cheerful. Cocktail times a great bonus with good ambience and hence fellow guests full of bonhomie

Miinukset: Staff a bit confused at breakfast - not helpful - cooked breakfast not well presented - coffees brought separately and one of them was cold - probably left on side by waitress

Plussat: Beautiful hotel in a pristine location with very friendly and attentive staff.

Miinukset: Our stay was too short.

Plussat: Beautiful and classic private resort

Miinukset: Nothing

Plussat: Wonderful service, wonderful view, wonderful everything!

Plussat: Ambience, especially

Miinukset: Nothing

Plussat: Great location beautiful view very comfortable just a fantastic place to stay. Walking distance to lots of restaurants especially the casino and if you like walking not far from Cairns Shopping centre.

Miinukset: Thats a hard one because there is nothing I can think of that we all didn't like.

Plussat: Lovely spacious apartment lots of room and convenient next to the pool area ! Close to the city and great location!

Miinukset: The fridge middle water door kept falling down. The spa was cold and bubbles not working, apart from that it was great .

Plussat: Everything

Plussat: Huge appartment plenty of room. We had an early check in and the cleaners were still there when we arrived at the room, they were extremely friendly, helpful and accomodating as we were in a hurry to get ready for our daughters graduation. The cleaners helped us by letting us in while they were still working. The location of vthe appartment was perfect for the conference centre, the harbour as we did a cruise, and to the cities restaurants. We hired a car but did not need to use it.

Miinukset: Hot water took a long time to come through. Need milk in the fridge. Paying for carparking seemed a bit greedy when there was two carparks already allocated for the appartment anyway.

Plussat: Proximity to everything we wanted to do, staff were amazing, room was perfect size for 5 people.

Miinukset: Waste disposal is a bit of a pain, but not a deal breaker.

Miinukset: Front desk was rude.

Plussat: - Walking distance to supermarket/ city center - very good restaurants just downstairs - spacious apartment with comfortable bed - hotel staff is very friendly

Miinukset: Furniture and carpet is relatively old

Plussat: Air conditioning was faulty.

Miinukset: After reporting faulty air conditioning was advised to just " turn it off". Not good enough for North Queensland.

Plussat: Siisti ja moderni huoneisto hyvällä paikalla. Huoneisto sisälsi kaiken tarpeellisen jopa pesukoneen ja kuivaajan. Kaikki tarpeellinen oli lähellä.

Plussat: Location The view on the marina

Miinukset: -

Plussat: Good location, close to city and waterfront.

Miinukset: Sijaitsee ison tien varrella.

Plussat: Very neat and clean, definitely caught the eye when I walked in and looked refreshing

Miinukset: Tired old bathroom let it down and parking is very tight. When it’s busy definitely not enough parking for everyone

Plussat: Pool and BBQ

Miinukset: Not enough towels in the room

Plussat: Spotless room, comfortable bed, nice pool and free scones with whipped cream and jam every morning! And also free tea, coffee, milo and juice all day, everyday. :)

Plussat: Great room size, good value for the money, wonderful staff.

Miinukset: A bit far from the center of Cairns, a good 20-30 minute walk depending on where in the city you want to go. Door locks were “iffy” , didn’t fully close and felt a bit unsafe. Only block out curtains on windows. Would have been nice to have sheers as well to have privacy and daylight instead of no privacy at all or complete dark curtains closed.

Plussat: Extremely friendly staff,room was spotless ,bed was amazing

Miinukset: No dislikes

Plussat: Clean and comfy

Miinukset: Fact that no Milk was supplied. Very poor !

Plussat: Clean, friendly staff. Fun stay.

Miinukset: We learnt how to make capacinno!

Miinukset: Sijainti

Plussat: Great location, modern, clean, plenty of room, staff were great both leading up to our stay and while we were there.

Plussat: Spacious rooms with everything you need

Plussat: Location and Room size

Miinukset: No receptiin after 6 PM

Plussat: Room was large and very clean. Reception staff was friendly and helpful. Location was perfect; easily walkable to numerous places in city center.

Plussat: Best value for money in Cairns

Miinukset: Nothing it is all good

Plussat: Location is great, lagoon, shops and supermarkets all within walking distance. Very clean rooms and nice staff.

Plussat: Being close to beach. The atmosphere soo relaxing. Lovely staff. Can't believe this gem is down the road.

Plussat: Location. Clean rooms although bit outdated. Super relaxing getaway. Staff were awesome.

Miinukset: Broken bbq at our end of the park. Paying for bbq at other end of park when council carpark has free bbq (which was closer)

Plussat: Position and had spaced out guests in cabins to ensure privacy. Great pool.

Miinukset: Needs hand towels in bathrooms. Cabinet in bathroom very pitted needs replacing.

Plussat: The bed was comfy, the bedroom spacious, the aircon was cold. Everything we needed was in the bungalow and our location was perfect and nice and quiet.

Miinukset: The bathroom was a little dated and the couch wasn't the comfiest. The TV is small and not very good sound. Going to try a deluxe bungalow next time.

Plussat: Everything. The location was gorgeous and my villa was almost right on the beach. I was lulled to sleep with the sound of the waves. The villa was very clean, the bed and pillows very comfortable and the staff very friendly. Just across the road from a licensed café.

Miinukset: Nothing

Plussat: the bungalows were great with an awesome view

Miinukset: The service from the staff were very poor, the man that checks you in was lovely the man that came around to our bungalow was very very rude. We are locals and probably wont be back because of this.

Plussat: Very private, very sweet beach, sun and moon rises, sound of the Ocean.

Miinukset: The lighting in the living room was too bright..

Plussat: Everything it was quite the staff friendly & helpful really enjoyed just listening to the sound of the ocean Thank You so much for the enjoyable holiday

Miinukset: Nothing

Plussat: Location, location, location. You can sit on the front porch and be 4M from the beach. You listen to the waves at night. The cabin is simple but adequately equipped and everything works. I would stay there again.

Miinukset: For what it is, a modest cabin in the beach, there is little to complain about. It is a bit worn and rustic but that's OK.

Plussat: Location was amazing Sunrise awesome Bar across the road does a ripper fish burger Stinger net for swimming You cannot go past this place for location, value and staff We will be back

Miinukset: Nothing to dislike here

Plussat: Great Location and helpful staff

Plussat: Very disappointing hotel more like 2 stars. Very old not Kleenex bad service. Value for money zero. Don't stay here!!!!!

Plussat: We really loved the location as it was close to everything. The breakfast which was included in our room price was fabulous and everything to get us going each morning. The hotel staff were super helpful and friendly and made our stay very pleasant. All our activities were close by and the staff made sure we were on time for each pick up with helpful information.

Miinukset: Our pillows were not overly comfortable but that is pretty minor.

Plussat: Good location

Miinukset: Aircon wasnt clean ... my husband fell ill due to the dust. We checked out early as stay was uncomfortable. Staff took an hour to respond to our request Some rooms are located above a bar so noisy till late

Plussat: Location was great. Plenty of food options around. Nice pool layout

Miinukset: Parking fees

Plussat: Breakfast was perfect sufficient hot many choices a clean and quiet space to enjoy your start to the day.

Miinukset: We did not think the furniture layout in the living space took advantage of the beautiful view of the marina and we could have used more furniture on the balcony. The bathroom floor was very slippery could be a safety issue for you.

Plussat: The garden-like grounds were spectacular - so beautiful and well maintained, we loved strolling around. The bellman was also amazing - offered a friendly greeting and thorough overview of not only the hotel but the surrounding restaurants.

Miinukset: We found the hi-tech lighting in the newly renovated rooms to be confusing and overly complicated. Beware of the red light that tells the maid to not come (we made that mistake)

Plussat: The proximity to the harbor, the restaurants and the facility was top notch. We loved our stay.

Plussat: We wanted to be able to relax and unwind at our first destination in Australia, this was definitely the place, the pool was very relaxing and the sunrise on the marina side was breathtaking. They had our room ready and allowed us to check in early. They also had complementary champagne and chocolates upon arrival. They also upgraded our room to a higher level so we had a better view of the bay. The location is with in walking distance to everything, including the ferries at the marina. All in all one of the best parts of our stay was the staff, they were all so welcoming, accommodating and extremely pleasant (esp Kelly and Luke!). I would definitely stay here again.

Miinukset: pool furniture showed some signs of wear.

Plussat: Friendly and helpful staff. Close to pier, shopping, restaurants, and anything you would need really. Nice clean rooms. Large bathroom. Beautiful pool.

Miinukset: Wifi reception was poor in the rooms.

Miinukset: During our stay the towel was not very clean coz I saw three times the hair in the towel.

Plussat: Amazing location walking distance from the harbor with many shops and restaurants within the same complex. Luxurious and modern rooms without feeling pretentious.

Miinukset: Breakfast service was $20 and most of the buffet choices were unappetizing; the omelettes and French toast prepared on request by the chef were pretty good but overall there are likely better options around Cairns. The pool was really nice but closed unusually at 8pm.