The staff was most courteous and helpful. The hotel was very convenient to the heart of Paris and many of its attractions. I recommend that reservations be re-confirmed prior to travelling to avoid any confusion.
Location and attention to detail by a superb staff
location & style
Great atmosphere, helpful staff.
We loved the central location, across from the Louvre and the Gardens of Toulerie as well as the view of the Eiffel Tower. Sightseeing, shopping and all types of dining were within walking distance. There was nothing unpleasant about this hotel.
Location, style, very friendly and professional staff at front desk and concierge Room not very spacious, no gym/spa
The staff was extremely friendly and helpful. Refreshing to get this kind of service...
central location in room tv very bad overall: choice of channels, image, etc air con would only heat and not cool-only way to sleep was to open window
Service was excellent, and the Purple Bar was Fantastic.
Not bad, quite expensive, especially when you factor in that you have to pay €21 extra per day per computer (we're two people with two laptops) for internet, plus quite a bit more for taxes and breakfast and parking. Ultimately our €475 room came to about €750 per night with all the extras. Room service food is outrageously expensive - €36 for breakfast - plus tax, gratuity, room service fee, all comes to about €55 and that's if you don't tip the guys either. And, watch the bill, they have habit of charging for extra items that should be included in your breakfast set. The staff were mostly efficient but cold or indifferent and the maid's service was either dumb or lazy or both. They'd always miss things or forget to clean our room or leave the breakfast tray in the room while cleaning everything else. I guess that's room service's job, not theirs?
Pleasant and helpfull staff ,good atmosphere in hotel The hotel has a lovely bar however at 14 euros for a beer you won't stay long
The level of service of the Hilton Chain and its luxury
The room and comfort of the bed and friendliness of the staff could not get selection of movie channels and had no confirmation from the engineer sent to the room as to when it would be operational again.
Location great, friendly helpful staff, they had flowers, champagne and cake in room on arrival, beautiful touch.
I was pleasantly surprised that such comfortable and business-friendly property at the heart of Paris existed. Aside from the rate, I think the hotel was excellent in all aspects for a person travelling on business who has a little spare time for some leisure. As I stated, I thought the rate was a bit on the high side given it's location.
Location and comfort.
Excellent location, helpful staff, clean rooms, large and light bathrooms, really french atmosphere, close to most of the sightseeings and fashion boutiques. The decoration of rooms is a bit tired, but this is a problem of the most of the hotels in the centre of Paris.
Concierge services are exceptional - special thanks to Eric, Remy, Magaly.
O.K., I know its owned by Hyatt but It still felt boutiquey and small with a personal touch (as if not owned by Hyatt). The staff focused on attentive service, from the front desk, to room service, etc. Its clearly part of the staff culture. There is an intimate feel as if they all know each other--and everything about you. When I spoke to one front desk person they know a discussion I had with another the day before. The Concierge was amazing and made recommendations and the actual reservations and when things were not available made good judgments on his own for changes. We felt like they know us and were watching out for us. It is not that big really which helps in this case. The rooms felt well maintained with a terrific balance of old world and new. Highly Recommended!!!!
Great location ......just a short walk from some fantastic places of great interest. Buzzing cafe night life right on the doorstep too....good atmosphere in the hotel... It seemed expensive and the quality failed to match the expense....certainly for a pound based UK visitor. There was a shortage of helpful welcoming staff....particularly at reception where you face an unacceptable wait. Irritating.
it was next to the metro station
The worst hotel Old smelly rooms , bad carpet dirty, wood very bad
Location, nice atmosphere On the expensive side
Great traditional typical parisian 4* hotel. Excellent location. Wanted 100 euros to stay until 1:00pm for check-out. Offered me 12 noon free.
The quality of the rooms, decoration, and space are far far less than shown in the pictures and indicated in the hotel desciption.
The welcoming and very helpful staff, cleanliness of rooms, and above all, the excellent location. The room service was poor. We had a baby and we used to order warm milk twice a day. They gave us hot milk one day, watered down the other, cold another, and so on, even though every day we asked for a glass of warm milk. I guess it all depends on who is on the shift.
The best about hte hotel is its location - just next to the Louvre, between two squares, walking distance to everything I wanted to visit (never took a taxi or any other kind of transport). The receptionists were English-speaking and nice and helpful. The room was spacey (stayed in a junior suit), as well as the bathroom, cosy and clean. In fact, everything in the room, as well as the service, could be compared to a 5* hotel (including the cosmetics in the bathroom). Plus, the free WiFi is a nice addition to all. The hall and the corridors need renewing - the first impression of the hotel lowers ones expectations because of the old and a bit dirty common spaces in the hotel. Another thing, is that the air-conditioning was poorly working and it was a bit hot, but I just turned it off and opened the windows from time to time. Also, unpleasant surprice was the thinnes of the walls - I could hear every slam of a door and footsteps, however, no one really made noise, so I slept like a baby. One more thing about noise is that the windows of my room overlooked an inner yard and when opening the window there was a bussying sound from the air-conditioning or other machines. Overall, these were quite minor problems and didn't spoil my stay in the least!
Hiljainen hotelli, vastaanottotiskin palvelualttius, Internet-yhteys, aamiainen, TV-kanavia myös englanniksi Huoneet ovat pienet, eikä matkalukuille ja vaatteille löydy tarvittavasti tilaa.
Hotelli sijaitsee hyvällä paikalla, kahden metroaseman välissä, Galerie La Fayette -tavaratalon vieressä, rauhallisella kadulla. Lähistöllä paljon hyviä ruokapaikkoja ja kahviloita, sekä leipomo. Kylpyhuoneessa laattoja irti ja vesi pääsee laattojen väliin ja huoneen kokolattiamatto hieman homeessa kylpyhuoneen kynnyksen lähellä.
Sijainti ei olisi voinut olla parempi. Todella tyylikäs ja siisti hotelli. Sampanja oli kallista baarissa.
Sairaat minibaarin hinnat. vesipullo 8 euroa( 1,5DL) Seuraavana päivänä kaikki kantoi omia vesiään.
Kaunis, viihtyisä hotelli. Upea näköala huoneesta. Huone pienehkö, kylpyhuone ja vessa tilavat. Huoneesta puuttui naulakko päällysvaatteille.
Everything was great. It's a beautiful hotel with a lovely decoration. Very clean, the staff is helpfull and sympathetic. Excellent location, just behind the rue St. Honore. We were really impressed and will recommend it to our friends.
Convenience & closeness to hub of city sights & metro network. Price a little too steep
We had a beautiful modern bath and a spacious room that comfortably accomodated my mother, daughter and myself. The front desk staff was helpful in providing directions and making reservations. We never had to wait in line at the desk. The location was superb. We had a wonderful experience here. The lounge area is a bit dark and cramped so this is a hotel that is best suited for exploring the city and returning to a comfortable room for relaxing and a great night's sleep.
The staff was incredibly helpful. Not only were they multilingual but they went out of their way to accommodate for our needs pointing out good restaurants and good places to tour. Given the American standards for comfort about bathroom necessities, the shower was a bit awkward and we found it took much longer to shower when compared to the typical American standards. Ultimately, the issue did not proove to be a burnden to our trip.
My sister and I stayed at this hotel for 3 nights during November. We found the hotel to be fantastic. The design and layout perfect. Location couldnt be better if you want to wish to shop around in the big department store Galerie. The best part of the hotel was the wonderful staff. I found all of them to be superb and their english fault less!. We even forgot a mobile in the room and when we phoned the hotel to check if it was there they offered to bring it to us! This was fanstastic as we were waiting at the bus stop for the airport bus. Thats service!!!
Hotel was very well located, minutes walk from sights and attractions. Our room was luxuriously presented, designer style in black, grey with cherry red accent colours. Bathroom included large bath and separate shower.The ambience in reception is very welcoming, candles lit and very fragrant with attentive staff. There is a spa at the Hotel which my husband enjoyed. Our room was located at the front of the building and we were disturbed by delivery vans, refuse vans in the early hours of every morning. We would stay at the Hotel again but request a quietly located room at the back of the building.
Friendly staff, and very good size of room. Most facilities available. Breakfast only dining room.
Hotel Burgundy is very well situated in the Opera district, and was a great "home base" for seeing the sights of Paris. The hotel is quite small, but clean and good value for money.
The hotel is superbly located, very comfortable, with wery friendly and helpful staff
The location is perfect as it is in the city center. Spa and indoor swimming pool as well as professional massage. Car parking services was great as it is almost impossible to park anywhere in Paris. The bed mattress was not comfortable as compared to other five stars hotels.
Todella avulias henkilökunta, hyvä sijainti, hyvä huoneisto perheelle. Aamiainen voisi olla runsaampi, 9 €/hlö on liian kallis.
Sisääntulo aula siisti ja henkilökunta ystävällinen, englantia osaaviá,kylpyhuone / WC / huone olivat tilavia, kattohuoneisto ihan Ok aamiainen olisi saannut olla monipuolisempi, vaatekaappi puuttui, huoneeseen sisäänkirjautuminen klo 15,00 ja ulos jo klo 11.00, vähän lyhyt aika varsinkin kun oli vain vuorokauden.
Hotellin sijainti oli loistava. Aamiainen riittävä ja hotelli oli viihtyisä. Jalkaisin kaupunkia tutkiskellen ei metroa joutunut käyttämään kuin kentältä tultaessa ja lähdettäessä.
Aamupala ja sijainti hyvä. Kylpyhuone oli siisti ja riittävän suuri. Huone todella pieni. Huoneessa tupakoitu.
Hyvä sijainti, metroasema ihan vieressä. Ilmastoitu huone oli välttämättömyys heinäkuun helteillä. Erittäin mukava ja avulias henkilökunta. Sängyt olivat ihan mukavat, mutta natisivat aina kylkeä kääntäessä. Vaikka huone oli pääasiallisesti siisti, seinissä ja katossa oli paikoin irtoilevaa maalia ja tapettia, kylpyhuoneessa kenties jopa vähän hometta. Yhtään ylimääräistä tilaa huoneessa ei ollut ja paikka vain yhdelle matkalaukulle, toisen jouduimme laittamaan pöydälle. Emme tosin viettäneet hotellissa sen kummemmin aikaa, joten tilan puute haittasi lähinnä vain pukeutuessa jne.
todella hyvä sijainti, ystävällinen henkilökunta, huone siisti mutta aika vaatimaton,aamupala runsas ja hyvä, vastaanoton henkilökunta todella auttamishaluisia, ilmastointi oli hyvä huone oli ehkä vaatimaton hintaansa nähden
Location is excellent- you are right in the middle of Paris but the area is very clean and quiet! Morning buffet was good two. The bed was really good, but short for my 183 cm tall husband. Room was clean but I did miss my towel.
Loistava sijainti Gare du Nordin rautatieasemaa vastapäätä. Lentokentältä juna suoraan Gare du Nordin asemalle. Huone mukava, siisti ja kylpyhuone todella tilava. Huone moderni. Hotellin ulkopuolella runsaasti brasserieoita, ravintoloita, iso supermarket seuraavassa korttelissa.
Keskeinen paikka, lähellä asemaa
Sijainti erinomainen! Hieman kallis
lähellä metroa ja linja-auto -pysäkkiä, ravintoloita (eri tasoisia), elintarvikekauppa. uima-allas käytössä ympärin vuorokauden. Monipuolinen buffetaamiainen. vain uima-allas ei saunaa :(....ei tarjennut mennä uimaan. Hotellin osoite ei näkynyt kartassa (katu liian lyhyt..jäi metromerkin alle....sattumalta löysimme paikalle, kun ihmettelimme paikkaa linja-autosta tultuamme).
Tilava ja siisti huone samoin muut tilat.
Vastaanotto hyvä, aamiainen hyvä, baari puuttuu. Keskeinen sijainti parasta. Huone siisti ja hyvä Pieni baari puuttuu (sellainen josta voisi lasin viiniä ostaa ja hetken istua
Hotelli oli todella hieno ja hyvällä paikalla Hinnakas
Huoneemme oli sisäpihan puolella ja todella rauhallinen, vaikka olimme aivan Pariisin sydämessä Champs Elyseellä. Henkilökunta erittäin ystävällistä. Huoneeseen kaipasi lisää astioita, kun meitä yöpyi siinä neljä. Hinta-laatusuhde oli hyvä.